Housecall Pro Reviews

Scheduling appointments, billing and invoicing, and payment processing are done easily and comfortably from my phone.

Nothing to dislike here! Housecall Pro is an excellent software program.

The appointment reminders and automatic communication with clients ensured we kept clear and consistent communication during the jobs. I loved that when a tech was heading to the next job, they could click on the button saying they are on their way to the job and it would automatically send a text to the client with the updated ETA.

The automatic invoice reminders caused some issues for our clients. We did work with real estate transactions that would get paid once the house went to closing. The agents I worked with got a lot of reminder emails and it was difficult to configure the settings around automatic invoice reminders.

At this point nothing. I do not like any company or person withholding money that belongs to me.

After winning credit card disputes Housecall Pro took it upon themselves to withhold depositing my funds which total over 4,000 dollars. They are withholding my money and could would not provide a reason when I started recording the call. They told me to contact there legal department. Funny thing is the record all calls. Best to find a company that actually wants you to succeed.

It took less than thirty minutes to incorporate the software with my business. The software has many resourceful features for my business. Invoicing is a breeze and customers can pay directly from the link sent to their email.

Integration was easy and I did not run into any problems with this software.

The staff is incredible and provides a really comprehensive yet efficient demonstration, to start with an then blew my mind with how simple and straight forward the software is, all the whole tending to so many needs that come with being in the cleaning industry.

So far, the only thing I don't like is that I didn't hear about it sooner!

Housecall Pro has incredible billing procedures that maintains accountability.

Housecall Pro is ideal and fruitful in managing payments.

It’s intuitive design and layout are easy on the eyes and pretty self explanatory

Spam with phone calls from a salesman every day until he subscribe to their service

I used to work with Housecall Pro before, decent product.

3 moths ago I received a marketing call from Housecall Pro to go through their demo session in exchange of Amazon card. Spent my time, never received what was offered, already received 5 more calls trying to sell me again. That's the worst start of any relations possible and they never tried to fix that.

One of the most well oiled FSM machines on the market.

Their merchant services partnership is a little bit of a scam, but most are with these all in one systems.

auto populated address in customer window

every single way to edit customer address, estimates, lack of ability to sign across platforms, customer service not accountable, need one or two same people for same region, or accounts, otherwise they have no skin in the game

The constant flow of information from scheduling the customer to closing the job.

That my technicians try to attach pictures in the app and it is a hit or miss situation.

scheduling jobs in a customizable way tailored to our specific needs and adding attachments that help know more about a job when its being completed from when it was sold.

it does not have inventory management. we have to use another app for this and there isnt anything that integrates in with housecall.

What I Love most about This great app, is that I am allowed to take away the stress of doing other things like payments and scheduling i also like that, I love that how it all just comes together for me.

How i only just recently started using this app so i have not come across any Technical issues or difficulties yet, wish me Luck.

Customer service was about the only thing good about household pro that I could find within the time frame I used it.

Where to start? This service was very much pushed on me by these sales rep for the company already even though I was looking at purchasing it and using it myself without it being sold to me after all of the harassing calls and emails spam calls before purchasing or trying a trial I was almost annoyed with it before even starting. My husband and I were looking to streamline his business because he has a lot of different aspects that need to be rolled into one and him and I alone we're not able to do it just ourselves especially when so many questions come in before they turn into customers and after his jobs are done the invoicing and payment issues that we had could have been easily solved with this program but it was just too complicated and pushy on the customers that we did have and even new customers we could have had even with this service we chose to go another route and do not use it anymore just too much and not very simple to somebody who is new to trying to streamline several different aspects of a construction contracting business into one smooth sailing system!:(

I like this platform because with just a few clicks, I can schedule appointments, send reminders to my clients, generate invoices and receive payments.

One of the areas where I think they can improve is the customization of the forms and templates. Although there is a good selection available, I would like more customization options.

I love how I can easily schedule appointments with my clients and keep track of my work and know exactly where I am on my schedule.

Conversely, I would like them to have more customization options in terms of the appearance of the generated documents and forms, such as invoices and contracts.

Simplified management of appointments, invoices and payments for home service companies.

Relatively high monthly cost, depending on company size

Housecall Pro helped elevate my business with its easy to use interface and automated follow up emails.

As the business increases its employees, the pricing increases

Fantastic product I used everyday when I was a contractor. Must have for the small pro

QuickBooks Integration was a little quirky

Ease of use and the ability to rely on it continuously

Some of the new updates are a bit unclear