Asset Panda Reviews
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1393 Reviews
- Industry: Banking
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool to Manage your Assets
Reviewed on 23/09/2022
Our experience with this tool have been great, we really love this product, now coming out of the...
Our experience with this tool have been great, we really love this product, now coming out of the free trial but really evaluating to keep the it.
Pros
Great solution, it really is very intuitive, easy to use, tracks and report exact locations, we can use e-signatures, let you know when to replace an equipment, and if you need help they have a great customer support and onboarding team.
Cons
Sime minor issues with the dates (only 2005 and on) and some errors with the search in the mobile version. The main con is the price with starts at around $250 per month and paid annually.
Reasons for Choosing Asset Panda
We needed a more friendly tool that provide us with complete information.Reasons for Switching to Asset Panda
On our evaluation chart this Panda rated higher in the cost / benefit ratio.Response from Asset Panda
Hi Federico, we appreciate you writing a review on the Asset Panda Platform.
Thank you for the opportunity to serve you.
- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Keep track of everything!
Reviewed on 14/12/2023
Overall, this is an excellent piece of software, and I highly recommend it to anyone needing an...
Overall, this is an excellent piece of software, and I highly recommend it to anyone needing an easy but effective way to manage their assets
Pros
Asset panda is excellent and keeping track of all your IT assets are making sure everything is where it should be and you know when stuff is Jake
Cons
The free limits the number of assets you can have, and then you have to go onto a paid plan, which can get quite expensive
Response from Asset Panda
We appreciate your writing a review.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
You pay for what you get.
Reviewed on 23/03/2018
There has been no benefit to this software whatsoever. Its confusing to set up, use, and train...
There has been no benefit to this software whatsoever. Its confusing to set up, use, and train people on. The training I received was minimal at best and mainly had to teach myself the software.
Pros
Software is cheap, They have a mobile app. (kinda confusing to navigate), they have a webpage (kinda confusing to navigate as well). You at the very least get to speak to someone in the US versus a overseas call center.... But the support people only speak in jargon and hardly ever get to root of the problem.
Cons
Confusing web page to navigate. Support and Implementation team are a nightmare to deal with. They don't really breakdown or explain to you the issues in simple terms they just rush you off the phone and "fix the problem". Only training you will receive is from support from Texas via telephone who also cannot explain things in a proper manor. The explanations they do give are full or jargon and leave you more confused than before. I HATE this software! Its cheap but I guess you get what you pay for.
Response from Asset Panda
It is hard to respond when we don't know who is on the other end. Occassionaly, we will get a competitor or former employee write something like this. In the off chance this is a client we would love to know who you are so we can review your account. We take great pride in providing World Class Support and configuration services. This review is not an accurate account of how seriously we take implementation, support and configuration.
Have a wonderful day!
- Industry: Capital Markets
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
money control
Reviewed on 29/12/2023
Right on target with supply count and payments are pretty good
Right on target with supply count and payments are pretty good
Pros
almost always accurate with my counts and never short, honestly I like it
Cons
don't change yet until i can keep control of my spending
Response from Asset Panda
Hi Anna, we appreciate you writing a review on the Asset Panda platform. Be in the lookout for our new platform Asset Panda 2.0 coming soon. It has a lot of functionality and can help solve business issues ranging from Asset Tracking, Audit, Inspection, inventory, kitting etc...
Thank you for the opportunity to serve you.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Making Inventory Easy
Reviewed on 16/06/2023
Love it
Love it
Pros
Being able to look up exactly what a co-worker has equipment wise is so easy just a couple of clicks and you have it.
Cons
I have issues with using a bar code scanner but I am 100% positive that it is a user error and not the program
Response from Asset Panda
Hi Lanell, we appreciate your writing a review on the Asset Panda platform.
Thank you for the opportunity to serve you.
- Industry: Package/Freight Delivery
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great tool for asset management
Reviewed on 27/10/2023
Pros
Asset Panda is a great tool which is very easy to use and is highly customisable. The ability to use the mobile app as a barcode scanner is a huge plus
Cons
Amazing tool, my only complaint is that the app crashes randomly
Response from Asset Panda
Hi Stephanie, we appreciate your writing a review on the Asset Panda Platform. We are forwarding your comments to our product team.
Thank you for the opportunity to serve you.
- Industry: Program Development
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My preferred choice for asset tracking and management software
Reviewed on 11/04/2023
Pros
Customizable: Asset Panda allows users to customize the software to meet their specific needs. This includes custom fields, labels, and workflows. This makes it a great tool for organizations with unique asset management requirements.Mobile App: Asset Panda offers a mobile app that allows users to manage their assets on-the-go. This is especially useful for organizations with mobile teams or employees who need to access asset information in the field.User-Friendly: Asset Panda has a user-friendly interface that makes it easy for users to navigate and use the software. This can save time and reduce the need for extensive training.Automated Tracking: Asset Panda automates asset tracking, making it easy to keep track of asset location, maintenance schedules, and other important information. This can save time and reduce errors associated with manual tracking.Integrations: Asset Panda integrates with a variety of other software, including accounting software, help desk software, and purchasing systems. This can streamline asset management workflows and improve overall efficiency.
Cons
Customizable: Asset Panda allows users to customize the software to meet their specific needs. This includes custom fields, labels, and workflows. This makes it a great tool for organizations with unique asset management requirements.Mobile App: Asset Panda offers a mobile app that allows users to manage their assets on-the-go. This is especially useful for organizations with mobile teams or employees who need to access asset information in the field.User-Friendly: Asset Panda has a user-friendly interface that makes it easy for users to navigate and use the software. This can save time and reduce the need for extensive training.Automated Tracking: Asset Panda automates asset tracking, making it easy to keep track of asset location, maintenance schedules, and other important information. This can save time and reduce errors associated with manual tracking.Integrations: Asset Panda integrates with a variety of other software, including accounting software, help desk software, and purchasing systems. This can streamline asset management workflows and improve overall efficiency.
Response from Asset Panda
Hi Kristian, we appreciate you writing a review on the Asset Panda platform.
Thank you for the opportunity to serve you.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
tracking software is the most flexible
Reviewed on 07/06/2023
Pros
cloud-based asset tracking software is the most flexible, user-friendly, and customizable system available and supports integrations with the world's best software
Cons
Bit complex stricture and hard to find data in large project
Response from Asset Panda
Hi Pankaj, we appreciate your writing a review on the Asset Panda platform.
Than you for the opportunity to serve you.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Tool to track your rented equipment and collect payments
Reviewed on 21/06/2023
This tool also helps track and do routine maintenance on the laptops/computer and printers which is...
This tool also helps track and do routine maintenance on the laptops/computer and printers which is critical when we are renting the devices to our tenants.
Pros
We use this tool to track IT equipment rented out in our flex offices to tenants who use the space on temp and long-term basis.
Cons
We have been using it for a short time in that we found collecting rentals for equipment is easy, but we are still trying to integrate it into our property management tool. This will ease our tenants to make payments on one platform.
Response from Asset Panda
Hi Viraj, we appreciate your writing a review on the Asset Panda platform.
Thank you for the opportunity to serve you.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of asset panda
Reviewed on 14/09/2023
It's most good and acceptable
It's most good and acceptable
Pros
API IntegrationAlertsRoutingCheck In/OutMaintenanceAuditElectronic SignatureData ImportReportingDepreciationMapping
Cons
Nothing specialSome more advancement require
Response from Asset Panda
Hi Taif Ali, we appreciate you writing a review on the Asset Panda platform.
Thank you for the opportunity to serve you.
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cheap, Easy to Setup, Easy to Maintain
Reviewed on 09/12/2021
Overall Asset Panda has solved many headaches and saved hours of time within our organization and...
Overall Asset Panda has solved many headaches and saved hours of time within our organization and we love it for that. The few times we've needed support or help with a setting the Asset Panda support team has been quick to respond and given us a solution each time. The support is one of the best things about Asset Panda
Pros
When we rolled out Asset Panda within our organization we had help the whole way from the support team. We have used it for more than 2 years now not only for asset tracking, but for inventory management, and reservations. It has solved many headaches within our organization and saved countless hours, and even more money by helping us easily track location and status of equipment.
Cons
While Asset Panda does have many features, some of the features such as the reservation side of things is not fully optimized. The main feature set of Asset Panda is great (Asset tracking, and inventory management in our use case) but some of the "add-on" features are not as comprehensive and leave you wishing there was more functionality.
Reasons for Switching to Asset Panda
Cheaper cost and more feature set. The look of the user interface was also leaps ahead of the competition.Response from Asset Panda
Hi Zach, we appreciate your writing a review on the Asset Panda platform. We love that the platform is saving you time and solving headaches. If you have thoughts on how we can improve the platform we would love to hear what you think.
Thank you for the opportunity to serve you.
- Industry: Libraries
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the most User Friendly applications around.
Reviewed on 24/07/2019
The best word for me to describe our Asset Panda experience is Easy. From setup to support I have...
The best word for me to describe our Asset Panda experience is Easy. From setup to support I have found the everyone in the company to be very helpful, knowledgeable and responsive.
Pros
I love the ease of use. It is very user friendly. If I have any questions, the chat feature is a wonderful way to get help.
Cons
The only problems I have had is my own lack of knowledge. But a quick chat session later and all is well.
Reasons for Choosing Asset Panda
TrackIt had been the example of exemplary customer service and a wonderful product. The company had been purchased by BMC and it all went downhill. The biggest issue was after updating the software to solve a problem, my database became unstable and was losing integrity. I lost an incredible amount of data. Customer service became horrible. It was outsourced and I found the technicians to be accusatory and sexist. After I caught the customer service manager in a blatant lie, I knew it was time to move on.Reasons for Switching to Asset Panda
We decided Asset Panda was the best fit for many reasons. The mobile app was very important. We wanted to move to the cloud. The ability to import my data easily though a CSV file was a major bonus. US based customer service was extremely important to me as well. While Asset Panda was not the lowest price, it did seem to be the best value.Response from Asset Panda
Hi Kerri, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification, etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Asset Panda for Inventory and Asset Management
Reviewed on 16/10/2019
Overall, we are really happy with it and are looking at ways to implement it around other areas in...
Overall, we are really happy with it and are looking at ways to implement it around other areas in the organization. Our Customer Support Specialist saved us from scrapping this great investment and relieved the frustrations we had due to our lack of preparation in the initial setup.
Pros
We have found Asset Panda amazingly configurable and it hit all of the things we wanted in one SaaS. We needed something for inventory, asset mgmt, maintenance records and scheduling, and check in/out. Set up can be a little tough, so you use the implementation specialist as much as possible, they are the experts to set you up for success. To be honest, we didn't do this well. Having the system for 6 months and not using it well, we weren't sure it had a high ROI for us. As that happened, our Customer Success Specialist contacted us and was able to redeem the system for us, walking us through a few changes to completely revamp our process to make this system work amazingly well for us.
Cons
Not realizing that given its amazing customization ability required more attention from us in the implementation. There are some phrases/fields that aren't amazingly clear, so we had to write a little glossary for our team so we knew exactly what some things within the configuration meant.
Reasons for Switching to Asset Panda
The ability to schedule and alert preventative maintenance, attaching docs (images, manuals, etc...), an easy workflow for repair, checkout, etc... as well as managing consumables/inventory in the same system as our assets.Response from Asset Panda
Hi Patrick, we appreciate you writing a review on the Asset Panda platform. We are glad we were able to engage with you and help get the system running exactly as you like. We are committed to providing World Class support and rest assured we are going to use your review as an opportunity to recognize Jennifer for doing an amazing job for you.
Thank you for the opportunity to serve you.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Feedback
Reviewed on 10/09/2023
software can be used for overall asset management
software can be used for overall asset management
Pros
Asset addition and deletion is easy. Management is effective
Cons
depreciation calculation is not so appreciated
Response from Asset Panda
Hi Arun, we appreciate your review on the Asset Panda platform.
Thank yo for the opportunity to serve you.
- Industry: Import & Export
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
User Friendly & Simple Tool
Reviewed on 10/05/2023
Pros
Great assist management software. I love how easy and simple it is to use and carry out tasks.
Cons
Sessions time out way too fast, while viewing a report the page times out and takes you back to the start
Response from Asset Panda
Hi Stefan, we appreciate you writing a review on the Asset Panda platform. The time our sessions are set by user in the admin portal. You can select whatever time frame works for you.
Thank you for the opportunity to serve you.
- Industry: Farming
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
like it
Reviewed on 21/02/2023
Pros
easy to navigate and delegate to other to others i give it 2 thumbs up
Cons
kind of expensive to be honest. but i would still recommended
Response from Asset Panda
Hi Antonello, we appreciate your writing a review on the Asset Panda platform.
Thank you for the opportunity to serve you.
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
An Excellent tool pupose-built for asset tracking
Reviewed on 01/02/2023
Very well designed tools with a lot of ability
Very well designed tools with a lot of ability
Pros
Asset Panda combines tons of customization, reporting, and cloud connectivity. It also has support for mobile devices, android and IOS. The annual prices is also affordable.
Cons
Lacks few feature such as remote access to machines, network discovery and offline mode in mobile app
Response from Asset Panda
Hi Nazir, we appreciate your writing a review on the Asset Panda platform. We accomplish Network Discovery via several integration options. Offline is coming this summer with the release of Panda 2.0.
Thank you for the opportunity to serve you.
- Industry: Industrial Automation
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Asset Panda is Asset to Have
Reviewed on 24/12/2022
Pros
Extraordinary experience from working with an account administrator to execution trained professional. This will assist us with following our resources for day camps, studios, and other events. I don't see what is going on where this product wouldn't meet the prerequisites. It is inconceivably adjustable and permits you to record any kind of resource.
Cons
My main test is the absence of restrictive fields while performing activities.
Response from Asset Panda
Hi Prem, we appreciate your writing a review on the Asset Panda platform.
Thank you for the opportunity to serve you.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Asset Panda is a great tool !
Reviewed on 26/12/2022
Asset Panda is one of the best, if not the best, asset management software on the market. With this...
Asset Panda is one of the best, if not the best, asset management software on the market. With this platform we are able to track all of our assets, from tickets all the way to barcodes for submission - it's perfect for managing inventory and venues.
Pros
At first I was very skeptical about asset panda, but it seems to be a great tool. It's easy to use, has all the features I need and more, and is affordable. I've been using it almost a year now and haven't had any issues with security or data loss so far.Unlimited Users!Ticketing from desktop and mobile! and so on...
Cons
some minor bugs nothing serious so far...
Response from Asset Panda
Hi Ina, we appreciate your writing a review on the Asset Panda platform.
Thank you for the opportunity to serve you.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Best Software for IT asset management
Reviewed on 04/03/2023
Pros
Very convenient for IT related issue and tracking. I used it rarely but i can say it's very easy to use.
Cons
No features as such that i didn't liked much as i have not spent much time on this app.
Response from Asset Panda
Hi Ashutosh, we appreciate your writing a review on the Asset Panda platform.
- Industry: Internet
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Suitable for diverse inventories!
Reviewed on 29/04/2019
I helped a friend of mine choose this product for her company. So, basically, she told me that she...
I helped a friend of mine choose this product for her company. So, basically, she told me that she had an incredibly diverse inventory and the fields for one asset couldn't relate to that of another. There were many other problems that she was facing.
However, after implementing the use of Asset Panda, things became a lot easier. She told me that there was a bit of an initial learning curve, but she felt very content and accomplished when she realized she built everything without an expensive developer or purchasing any hardware.
Asset Panda may be expensive to implement but it is certainly worthwhile. The return on investment could easily trump your initial investment in no time.
Sadly, for me, this software cannot be applied to my work environment or in any of my private side businesses. But if there ever is a need for it, I wouldn't think twice about using it. And judging by the feedback I got after referring it once, I am 10 times more likely to do it again!
Pros
1) User Interface: Asset Panda is fairly simple to use and can integrate well with almost any environment - no matter how complex it is.
2) Mobile App: The great thing about Asset Panda is that it has a mobile app that you can use. The app makes it possible to scan barcodes, search for assets and even update them, if necessary, while you're on the move.
3) Audit Feature: Asset Panda has an Audit Feature that enables you to go in-depth and check out the timeline of what people did with their assets.
4) Budget Friendly: Asset Panda is like a turn-key inventory solution that allows you to design and build according to your own requirements, based on your environment. The best part is that you don't need to hire any developer. You even don't need to waste time on purchasing expensive licenses or hardware.
5) Cloud-Based: All data is saved on the cloud and can be accessed from anywhere and at anytime with your credentials.
Cons
1) Sessions Time-Out: Okay, in my opinion, the most annoying part about Asset Panda is that its' session timeouts are way too fast. If the time-out setting on the website could be increased, that would be amazing!
2) Barcode Scanner: I feel that the bar code scanner on mobile devices can be improved a bit.
Response from Asset Panda
Hi Shayne, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. The detail you go into in your review is very helpful to us and we think other people interested in learning more about our platform. The time-out issue is being addressed soon. This is a little overly aggressive security feature that we now know how to adjust for a better overall experience.
You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat.
Thank you for the opportunity to serve you.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Asset Management Tool
Reviewed on 13/04/2022
Overall, it has been a great initial year with the subscription and we are signing up for a longer...
Overall, it has been a great initial year with the subscription and we are signing up for a longer term commitment. It continues to grow as a tool for our company and have been pleasantly surprised at the capabilities and support Asset Panda has exhibited.
Pros
Being a small/mid-sized business we have struggled to keep track of fixed assets along with operational assets. We have been unable to accumulate data and with Asset Panda's help it provided an affordable platform to begin transitioning to a more modernized and sophisticated way of management. Having an unlimited number of users was one of the key factors along with an effective application that could be leveraged on mobile devices. We continue to identify more ways to leverage this platform and feel like we get a lot of value for what we pay. The support team and onboarding group was and is very impressive and always get prompt and timely responses to help resolve a situation or question.
Cons
There can be some short comings on the reporting and wish it had a little more sophistication in the fixed asset accounting aspect but that is something we have been able to work around. No major complaints except we sometimes run across some configuration limitations but overall the framework is flexible for any and all industries that you can usually manage it and work around to a resolution.
Response from Asset Panda
Hi David, we appreciate you writing a review on the Asset Panda platform.
Thank you for the opportunity to serve you.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Asset Management simplified and cusomized
Reviewed on 03/09/2021
Overall, I am happy with Asset Panda and its features. I look forward to seeing it grow with...
Overall, I am happy with Asset Panda and its features. I look forward to seeing it grow with additional options for reporting specifically.
Pros
I like that you are able to design all aspects of the asset tracking functions for your company. I am able to customize the fields of data, types of data, structure of fields, who can access which features, and more to fit the needs of our organization
Cons
That I am not able to customize the reports easier. Also, that I do not have database access to simply write the queries myself. Also, I do not like that we are not notified of roadmaps for development and have limited input as to the features that are prioritized for our company. I understand that development has limited time and people, but would like to participate in a small customer focus group that meets quarterly to discuss the future of Asset Panda.
Response from Asset Panda
Hi Ziggy, we appreciate your writing a review on the Asset Panda platform. We are continually innovating the platform. Be on the lookout for improvements designed to make your life easier.
Thank you for the opportunity to serve you.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great value
Reviewed on 19/01/2022
Overall, we are very happy with Asset Panda, and we could not manage many aspects of our IT...
Overall, we are very happy with Asset Panda, and we could not manage many aspects of our IT responsibilities, efficiently without it. We use it not only for hardware/software asset tracking/management, but also for warranty management, shipping logistics, and employee on-/off-boarding management. We have automated notifications and reporting to help us take action when needed or simply provide a custom snapshot of anything we want.
Pros
I like the ease of use and the myriad of customization options. The reports (once properly configured) are extremely useful in getting a quick overview of the various tracked components. I also like the notifications that can be created for literally anything. Finally, the Work Order option is great for managing shipment logistics.
Cons
Some of the menus seem counter-intuitive and require more clicks than necessary, in my opinion. I miss the 'Save and Exit' option on some of the screens that used to have it. Also, the Work Order flow/actions took a while to get configured correctly. I wish some of it would be more intuitive. Perhaps some wizard style setup option with some basic workflow scenarios could be added which could be further customized by the user?
Response from Asset Panda
Hi Andre, we appreciate you writing a review on the Asset Panda Platform. Our platform is designed to adapt to the way you work and we are glad you are using it to match your workflow. We sent your comments to our Product Team as well. They may be following up with you to better understand your use case.
Thank you for the opportunity to serve you.
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Versatile Asset Management System
Reviewed on 02/05/2022
Overall experience with this software has been wonderful. I know we don't use all the features we...
Overall experience with this software has been wonderful. I know we don't use all the features we could from this platform so I know there is room to grow with it as well.
Pros
We have found a few very impactful features of this software. First, the flexibility of customization. When we realize we need to track some new data point or change how we deploy equipment, we can do so on the fly. Second, the mobile app. Having a optimized mobile app that our techs can access on their phone instead of getting out their laptop to log into a site is immensely helpful. Third, "automated" changes that can be done by using the "Actions" feature. I can have a couple quick input points and at the touch of a "save" button, numerous fields and data points can be updated. This is so efficient rather than changing these fields manually
Cons
A couple things that would be nice to have changed.... We have found the need to have a field that can be added to rather than only over-written during an "Action". Basically a running history of input points (Ex. every user that has been assigned to a device). Running a history report isn't always convenient and applicable to all potential users.
Also while chat support is great when you need help, but I'd really like someone to speak with directly sometimes. Conveying your issue over chat is sometimes very clunky and time consuming.
Response from Asset Panda
Hi Chris, we appreciate you writing a review on the Asset Panda platform. We are sending your comments to our product team for review.
Thank you for the opportunity to serve you.
