ScheduFlow Reviews
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252 Reviews
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for my company's needs
Reviewed on 14/11/2016
ScheduFlow is the product I was looking for in quite some time. I was looking for a cloud based...
ScheduFlow is the product I was looking for in quite some time. I was looking for a cloud based program which will substitute the program we are using now. It happened ScheduFlow met my requirements and more, so I presented the program and I got the approval from all potential users in the company.
Well done guys, keep up the good work.
Three times I contacted the sales dept. (Mary Jakirlic) and I got the help I needed on the spot.
Very satisfied I bought ScheduFlow before even the trial period was done.
Good product with good marketing! Very well done, positioned and priced!
I look forward to work with the guys.
Thank you,
Peter
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Duoserve has helped me grow my business and stay organized
Reviewed on 17/04/2018
Pros
It's available to all my staff, both office users and mobile users, and everyone sees our schedule changes in real time.
Cons
That I can't apply more than one client to an appointment. Sometimes we work with more than one client on a job and if I were able to assign them all I wouldn't have to track it in an additional program, it would be my preference to just have all the information in one place.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
ScheduFlow
Reviewed on 15/07/2021
It did not solve much, we needed to go elsewhere to have more capabilities
It did not solve much, we needed to go elsewhere to have more capabilities
Pros
It allowed us to schedule clients and keep track of appointments
Cons
There were not a lot of extra features, it didn't notify clients
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
ScheduFlow in a multilocation orthodontic office
Reviewed on 15/03/2019
Easily customized for any orthodontic/dental/medical office desiring a stand alone scheduling...
Easily customized for any orthodontic/dental/medical office desiring a stand alone scheduling program not part of a larger software package
Pros
Secure cloud based access from any location without separate data line needed
Cons
Prefer to have "help" when there is a problem from a live person available during business hours
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ScheduFlow Review
Reviewed on 25/01/2017
This software is a great solution for offices with scheduling needs, Very user-friendly, and the...
This software is a great solution for offices with scheduling needs, Very user-friendly, and the ease of training employees couldn't be better. Highly recommended.
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Faster and Better Appointment Scheduling
Reviewed on 22/11/2018
The cloud-based application helps in tracking appointments and even runs in the background in the...
The cloud-based application helps in tracking appointments and even runs in the background in the computer. Color-coding schedules is also a great feature that further improves our organizing needs.
Pros
Scheduflow allows me to modify and customize my schedule according to how I want it. By month, week, or day, it is all up to the user. The platform provides a modern calendar that fits the fast paced world we live in. Indeed, it is a great tool that every company should utilize in the business.
Cons
No issues experienced at the moment, from the beginning the application delivers on what its supposed to do.
- Used Weekly for 6-12 months
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- Value for Money
- Ease of Use
- Customer Support
It was hard to work with but I figured it out
Reviewed on 27/01/2018
Pros
What I like most about the software is that I could schedule things and be able to see others as well.
Cons
I do not like the most about this software the fact that it is not as user friendly as I had hoped to be.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
good for my job
Reviewed on 24/07/2019
Pros
its very helpful for my job, and the interface are quite good, so I can check all my schedule easily
Cons
sometimes its not easy to re-edit or adjust details of my schedule, I have no idea. maybe there's an error
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
EXCELLENT
Reviewed on 14/03/2019
IT MAKES LIFE SO EASY AND SCHEDULES JUST HAPPEN!
IT MAKES LIFE SO EASY AND SCHEDULES JUST HAPPEN!
Pros
THE EASE OF ENTERING SCHEDULES TO MAKE APPTS IS GREAT
Cons
NOTHING. I HAVE NO ISSUES WITH THE SOFTWARE
- Industry: Construction
- Company size: 11–50 Employees
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Overall rating
Love Scheduflow
Reviewed on 24/03/2016
I've been looking for a calendar app searching online and found Scheduflow. The process and set was...
I've been looking for a calendar app searching online and found Scheduflow. The process and set was easy to use. Our techs and I found this app to be very useful with our daily appointments. We all are able to see everyone's availability whether we are in the office or out in the field. Schedflow is easy to use online or on your mobile app. I'm glad to be using Scheduflow, I love it love it love it. It really helps with scheduling appointments and i'm not overlapping everyone's schedule. I would continue to use this app
Pros
Love that our staff loves it
Cons
can't message group or ping you on your upcoming appointment
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Affordable and very easy to use Scheduling Tool
Reviewed on 28/07/2018
Improved customer service, improved reliability.
Improved customer service, improved reliability.
Pros
When we started using this software we switched from a completely paper-based model. Since we rolled out ScheduFlow for our team, our error rates have dropped dramatically and we have been able to greatly improve our reliability and service to customers.
The most amazing feature of this software is its ease of use. We have had users with no prior computer experience learn to navigate the software within two days. For this we did not need manuals or documentation, it is so very intuitive to learn. Mobile users needed no more than a 5 minute briefing to start using the tool independently on their mobile devices.
The user interface is great and highly customisable. We use it for scheduling taxi drivers and their trips and it works very well for us. It is not very pricey if you only need to use it within a relatively small team. I would recommend this tool to anyone who needs to schedule a very small company or project without a huge upfront investment in licenses or training.
Cons
The software feels a little bit "work in progress". Certain small glitches could not be resolved by tech support. For example one of my desktop users cannot see whether he sets an appointment at 2 am or pm because the am/pm doesn't show for him. We flagged this 2 months ago and it remains unresolved.
We have also been having troubles with our license management, although support has always been quick to resolve these, we've had down times of several hours because of it.
What we also don't enjoy is that there is no local backup of data. So unless you have a very reliable internet connection, you can be unable to see or edit your schedules.
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great scheduling appointment software
Reviewed on 16/07/2021
This is a great software to set up meetings and review your tasks. One point to consider is that...
This is a great software to set up meetings and review your tasks. One point to consider is that the support of customer service is really helpful to solve some problems in your software with a quick response.
Pros
This software is very easy to use. It is very simple to set up the daily tasks and yo are able to prioritize by using colors in the activities that need more attention, you can focus and management more efficient.
Cons
Mobile version doesn't work like desktop version. Also, some alerts do not appear when you use the mobile version.
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Schduflow
Reviewed on 01/03/2022
Helped me keep multiple schedules not conflict
Helped me keep multiple schedules not conflict
Pros
Quickly can make schedules or adjust them
Cons
I forgot to add to schedule to the software
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent customer service, convenient and super easy to use.
Reviewed on 24/03/2018
I like that this software is clean and simple to use, especially on my mobile device. Just a few...
I like that this software is clean and simple to use, especially on my mobile device. Just a few glitches but there is always room for improvement.
Pros
I use this software through one of my clients as it their preferred software for scheduling. It was super easy and quick to learn, not much training required at all. I like the fact that it is very convenient and simple to use via desktop and mobile device and have noticed that this is the only desktop app that actually works extremely well on my android device without any glitches. You can easily share your contacts info and share appointments also. I also reviewed a free demo before using this software that was step by step simple so this would be great for users that are new beginners who aren't software savvy and also great for advanced users.
Cons
Holiday dates are not automatically uploaded or shown in the calendar. There isn't a "back" button should you make a mistake so you will have to create a new event. I do not pay for the service since I use it through a client but have heard it is a bit higher in cost compared to it's competitors.
- Industry: Wholesale
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great schedule program. works well for our needs. A lot of time and design went into this...
Reviewed on 08/08/2017
smooth schedule throughout the five locations
smooth schedule throughout the five locations
Pros
multiple stores can use the program. Easy to use. Great functionality and design. also has mobile access.
Cons
I wish they had tech support that answered phone immediately... but they do respond well by email.
At times our licenses get hung up and even though we have extra available we cannot add new people until tech responds to email... frustrating.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Big Business Presentation from our Small Business
Reviewed on 04/10/2019
All has been positive since the start, as far as the scheduling and customer reminders. I’m not...
All has been positive since the start, as far as the scheduling and customer reminders. I’m not really a big fan of the prepaid text message fees, but all else is good.
Pros
The flexibility of being able to access it on computers and smartphones alike. If a customer messages me anywhere, I can schedule them on my phone and it’s done.
Cons
I actually can’t think of anything as it does what I need.
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
It fits our purposes at work, note-taking is good. Can't check from home is a big bummer(licens...
Reviewed on 04/01/2018
Pros
I like that anyone on the system can edit the schedule and that it updates fairly quickly. It is great for being able to check notes across different users which is a plus.
Cons
Honestly I am very frustrated that there is no ability for me to check schedule from home. ON days that I am off I have to call in and ask an office staff about what changed on my schedule or come in to work to check. It would take my organization using another license for me to have functionality at home.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Dependable scheduling software
Reviewed on 12/09/2018
I have been with Duoserve for 10 years and consider the software a need to my company I could not...
I have been with Duoserve for 10 years and consider the software a need to my company I could not work without. It keeps me organized and my customer happy with the consistency and speed of the data at my finger tips.
Pros
The interface is friendly to use and looks clean and simple. Searching history and future scheduling is simple and fast using a cloud based service. The price is fair and problems are seldom.
Cons
The annual renewal process, lacking a mobile version that works similar to the desktop version.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use
Reviewed on 13/09/2018
Customer service is great. We have had a few questions or changes . Customer service is always...
Customer service is great. We have had a few questions or changes . Customer service is always quick to apply our changes
Pros
It's simple to use. Inhave trained several new employees and all of them have picked it up quickly.
Cons
Ability to look up notes on previous customers.
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We have been using ScheduFlow since 2008
Reviewed on 08/08/2017
Greta scheduling software !
Greta scheduling software !
Pros
Ease of scheduling and the speed of the software is great ! Adding resources and clients is easy too. Looking up customer history and forward scheduling is a breeze and works very quickly.
Cons
More room for notes in the client information. Keeping a history of the clients in these notes will help. A button installed on the appointment window that contains that clients notes would be ideal.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent appointment option
Reviewed on 26/04/2018
Mobile app, shared calendar, and easy access
Mobile app, shared calendar, and easy access
Pros
Ability for shared calendars and color coding appointments so that you can see status. Also using the mobile app.They have great communication and resolve any problem or confusion I have had in a timely manner.
Cons
I cannot search within the subject line or description line. Also adding new clients takes too long if you have 400 or more.
Response from Duoserve
Thank you for your review Dr. Hahn. While you cannot currently search by the subject or the description, that is something we will likely add in the near future. You can, however, search by any client and pull up all their previous and future appointments. In terms of adding clients, you can import a large list (whether it is hundreds, or thousands) of clients from a comma delimited file such as .csv or .txt. This option is available under the administrator menu. You are welcome to contact our support team if you need help importing clients.
- Industry: Photography
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very easy to use for our business
Reviewed on 19/07/2018
Efficiency for our company
Efficiency for our company
Pros
Quick and efficient. Works perfectly for our business and is easy for our employees to follow. Can trace past reservations very easily too. Have all the emails and contact information.
Cons
Sometimes it goes offline but that is due to where we live in South Lake Tahoe. Other than that no real problems.
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall great scheduling software!
Reviewed on 14/07/2017
It keeps our service technicians jobs lined out and in order
It keeps our service technicians jobs lined out and in order
Pros
Helps us keep our service technicians jobs in order. I like how you can print the schedules in different ways. Also, searching by the customer and pulling up all their appointments is a plus.
Cons
Would like to search by city (not just customer)
Would like to have a field to put the person's name that took the appointment
Maybe even have some custom fields in the appointment screen.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Scheduflow is awesome and easy to use!
Reviewed on 26/07/2016
I have been using Duoserve Scheduflow for a few years and have been very pleased. It makes keeping...
I have been using Duoserve Scheduflow for a few years and have been very pleased. It makes keeping up with appointments easy and is very easy to use.
Pros
I like how organized everything is and again, love how easy it is to use.
Cons
I don't really have anything that we don't like about it at our office.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Where we required assistance in moving and creating resources, the service was excellent.
Reviewed on 17/07/2018
Pros
It's flexibility and layout. Once we became familiar withe the product, it is quick simple to use and we can collect great data.
Cons
It is only offered in English. Our organization is a francophone service and the majority of staff speaks French only.
