SmartRecruiters Reviews

Comprehensive features to thoroughly handle most of your recruiting needs -- continuous improvement and adding new capabilities each release cycle

Navigation through and across feature sets. Limited ability to customize input, work flow, and templates.

As a new manager, I find SmartRecruiters an easy system to use to research and contact applicants. I like that applicants can post multiple resources to their profile and I can easily access them (there's no need for me to save their resume on my computer). It's also fantastic that I can send them messages through the platform and keep a record of their responses that I can access on the site itself.

As of right now, there's not a hiring need that I have that SmartRecruiters has been able to fill. Perhaps if there were video or chat recording software that could help me code responses... then that could be amazing!

I like the ease of sharing candidate and job info with internal employees and the simplicity of storing and updating all data within the system. Smartrecruiters integrates well with our other software and is an effective "one-stop shop" for our recruiting process.

The "open" nature of the software and the inability to customize manager and interviewers' visibility into the recruiting process. Anyone attached to the hiring team can see confidential candidate data (such as salary requirements and the results of screening investigations), as well as emails between recruiters and candidates which is extremely problematic. It is also not a functional tool for reviewing candidates- you constantly have to restart the process because of how the software redirects when you are dispositioning people and it requires too many clicks and opening of new tabs to be an efficient process. Scheduling is simple but making edits to interviews is very manual and time-consuming-- the software really misses the basic functions that makes an ATS usable and helpful to the recruiting process.

I love the interface and how easy it is to use this software. SmartRecruiters makes it super easy to post position vacancies, filter through applicants and get going throughout the entire process from recruitment to hiring.

I haven't run into any issues with the software, I think there is a lot of value for what they offer even if you're on the free plan and even more if you're on a paid plan which makes perfect sense.

What I like most about SmartRecruiters is that I can write one job posting and have it submitted to lots of job boards. Smart Recruiters even gives me access to additional services like Facebook Ads and LinkIn Postings.

What I like least about SmartRecruiters is that, when a application comes in, they don't tell me which job board it came from. Also, I wish that it was less of a "just post and trust us" and more of a platform where I have granular control of my postings.

It is very well organized and that is always really helpful.

It seems to have a bug or something come up farily often.

I love being able to upload a new job posting and distribute to all major search platforms in just a few steps. The internal rating system is easy to use for screening candidates, and I love the fact that you can store private notes about each one right within their profile.

In the past, I've had difficulty with the Craigslist integration. The jobs did not publish, and I had to go directly to Craigslist to set up the listing. It would be nice if this feature were reliable, but Craigslist is not a high priority in our distribution.

I used SmartRecruiters several times for finding a new team member. Even I didn't use such kind of software before, it was quite easy to use. It makes the whole recruitment process way more efficient and you have all the information you need in on single point of access.

Sometimes there are problems with jobpostings, that get crawled and autoposted from platforms like LinkedIn or Xing.

Ease of use with features than make it easy to manage candidates, post jobs and manage the end to end recruitment process.

There is nothing I like least at this point in my experience with SmartRecruiters. I think the software is good.

The input is easy, it makes adding people easy to do and it just copies from their resume

So far that my adverts dont link to it. most applicants come through seek and their application doesnt link tot he system

When I discovered SmartRecruiters I worked for a smaller mom and pop business. We didn't have a prior application tracking system. This product significantly improved our processes. It allowed us to post positions easily and manage our applications and share applications to other users. It was easy to set up and to post once and distribute these postings to the job aggregators we chose. The support team was very friendly and trained us. As we expanded our business this software kept up. I highly recommend trying it. We were able to improve our KPI with time to fill.

I really don't have many cons system. I really enjoyed using this software.

I like the way you can do the whole recruiter process, make notes and share with coworkers everything about candidates and how you can use the analytics to have a better view of the results in every process.

I like everything, I think there is nothing to improve for now, but maybe would be nice if the administrator is able to delete other users when they are not in the company anymore.

The applicant tracking system! It's so efficient and user friendly. Candidates can be sorted by the stage they're in (lead, interview, hire, etc.) and you can make notes about each candidate (private or public). I also love that you can invite other people you work with to your team to review candidates. They can rate them and provide feedback. The program posts to multiple job sites and allows you to pay for additional advertising if you wish to do so.

I've used this to share several job openings and the only con is that the program doesn't show a position once it's been closed. I didn't know that the first time I closed out a job and had to rewrite the description when I needed to re-post it.

Easy to set up and use, and deploy in multiple locations. Allows for hiring teams to have full access to all candidates and share information with each other along the hiring process. Great for screening applications and setting up interviews quickly and easily.

The mobile app extension to this software has a lot of opportunities to improve upon. It would be great to set up interviews directly from your phone.

Smart Recruiters is very easy to navigate and I like the "tracking bar" so I can see what step a candidate is in in the interview process/

Smart Recruiters seems to have bugs quite frequently.

Easy to configure and use. Extensive training isn't needed to get up and running. For those who require it, there are online tutorials for every part of the system.

Candidate search functionality isn't very robust. It is limited to predefined fields (e.g., location, degree, etc.) instead of allowing customer to define the fields from the candidate profile to use for searching and sorting (e.g., technical expertise, field of study, industry-specific terms, etc.).

The system is easy to use (both admin and end user). They have a great customer support. The system functionality is broad and add value to HR.

Easy communication with hiring managers. Great tool to stay organized. What I like most is being able to interact with an applicant in a timely manner and being able to communicate with them wherever I am.

Would love the platform more if I could streamline basic tasks: setting follow up reminders with applicants, reminders for hiring managers, etc. I would like to be able to keep the same message thread when having conversations with an applicant, instead of having to go back and forth from my email.

It was originally a free site which we used to post career opportunities and application site. The system was easy to navigate and to search for candidates.

It didn't offer a variety of features at the time we needed and we changed sites because we needed a system to integrate with our onboarding and payroll program

The ease of integrations and usability for everyone in the hiring process. We feel that the systems UI/ UX is intuitive and comprehensive for those involved.

The lack of reporting and pipelining of candidates. Also the ability to screen resumes without downloading separately. That is a major time hard for our recruiters.

Easy to learn and train others on. I really like the career site design and management features. Vey easy to create a great looking career site!

Word formatting when cutting and pasting job descriptions, I always have to reformat the bullet points.

ease of use, support team, delayed rejection emails, customized templates, customized home page for branding purposes

customized templates do not always 'stick' when you go to choose them, can't create a pipeline inside the tool; have to save resumes

Being able to multi task in the system, especially when managing up to 10 live roles with more than 1,000 applications. Easily having an overview of progress and numbers

Not being able to personalise it, IE; add my own templates to the responses for candidates. I believe only the system admin at present has the ability to do this which isn't great.