Auvik Reviews

Price point and features. The product simply goes out and pulls together a great level of detail on our client's networks. Tremendous tool for troubleshooting

would like to be able to iuse it to pull/compile network documentation into ConnectWise (ie. ITglue). We would like to use Auvik to better automate our service delivery with LabTech and ConnectWise.

We use Auvik internally to manage and watch over all our network infrastructure. It does such a good job at providing us with a dashboard to gain some insight into our switches and such and does so in a very pretty way. We've used it multiple time to track down problems and see when things aren't working correctly.

I have no complaints about Auvik, it's been rock solid. Their support is great too!

Network discovery and SNMP monitoring. Remote access to network devices without needing to remote into a local computer.

Too many false alerts on devices being down that aren't down so it has almost gotten to a point we ignore all alerts

Easy to setup and configure and get visibility into client networks. The product guides you through the setup and implementation in an efficient manner.

Would like better functionality around snmp traps and would like to have the ability to capture network data that is tied to a name within their flow protocol, for example would like To see google.com instead of the IP for a google server.

Mapping the network is pretty great, it can be bit limited when unintelligent switches are in the network and cloud pings are very helpful

I truly needs an alert dashboard for all clients, it can be difficult to move through every client to check for alerts, especially when I am not by my email and a built in SMS server would be super helpful.

This is great because I get alerts when my customers servers go offline. It has really helped with down time when issues arise. Great product!

Honestly, I'm very happy with it and don't see any cons so far. If the occasion arises that I have an issue, I will certainly reach out, but so far, so good.

The visualization of the network is about as simple as it gets. The setup is very easy. Not many hours involved in getting to the end goal.

Some basic features are missing, like being able to manually deleted a network element, instead of waiting for it to age off.

What I like most about this software is its ability to show the user visual representations of the data

What I least like about Auvik is that it lacks the ability to view all of its features using a mobile app for apple and android devices.

The GUI is great, and I really appreciate all the errors and misconfigurations Auvik can detect on first deployment. Setup is simple, and the live chat with support has been outstanding.

Some web based devices are not easily manageble (pages will not load) via Auvik. I think latency between sites would be an easy value add on.

The ability to monitor any SNMP enabled device regardless of who the equipment is manufactured by.

I haven't found a down side

Auvik is slick. Like super duper slick. It's been such a wonderful tool in monitoring our internal network. It provides us with an effective overview of our network infrastructure and gives us invaluable alerting to when issues pop up. It's extremely easy to use and rather simple to setup and can be done so on a variety of platforms. We currently have it running on an Ubuntu 14.04 Server box and the collector works flawlessly. Auvik's customer support has also been wonderful and is always very helpful.

No real cons with Auvik. It's been a great tool since we implemented it and we haven't had any major issues that would justify us giving it a mark in the "Cons" category.

- Easy to setup (the data collector service can run on any windows machine)
- Web based client (nothing to install; does not require java)
- Support is just a chat away (they answer pretty quickly)
- Nice people!
- NetFlow support (requires separate license, per device)
- Support for 2-factor authentication
- Multi-tenancy works well
- It backs up copies of router configs automatically
- The ability to compare 2 configs to see what changed is awesome
- They support the Meraki Cloud devices
- You can exclude IP ranges from scanning
- You can give customers read-only access to console

- NetFlow is locked down by public IP address; to send all NetFlow data from a single public IP you have to build a Linux VM that acts as a proxy for all NetFlow data
- NetFlow support for some devices (Cisco ASA) requires a Linux VM for each device (yes, that is a separate Linux VM for each ASA; not a problem if you only have one).
- the license for NetFlow on the Linux VMs is only good for six months and there is no alerting or auto-renewal (it will just stop collecting data and it may be awhile before anyone notices)

The software is easy to setup and get functional monitoring in a very short time. Configuring alerts and management functions makes the product even better to use and recommend.

Sometimes the mapping function behaves a little strange and you need to adjust manually interconnections or the order of uplinks.

Incredibly in-depth piece of software that allows reatime tracking of network and infrastructure assets.

Amazingly scalable to any infrastructure.

Excellent for Root Cause Analysis and network tracing.

Fantastic, knowledgeable, friendly support.

Can be cumbersome over slow link WANs (10Mbps point-to-point).
Some ConnectWise integration breaks.

Easy to use and implement/manage. Auvik is non-platform specific, which makes things nice. Presentation to clients flows in-line with the product.

installing Ubuntu VM for monitoring. This would be simplere if we could use a hosted product instead of using our own or client resources.

- Ease of deployment to client environments
- Central Console
- Ability to filter/suppress alerts
- Ability to get information on devices that are not billed
- Can be used for network discovery & assessment activities
- Flexible billing model
- Integration with other MSP-friendly platforms (e.g. Datto PSA)

- Learning curve to determine which filters to use and which to avoid
- Currently limited ability to see network mapping in a single picture (e.g. WAN sites are shown separately under a parent account
- Standard data dumps into XLS files are not well formatted for printing.

Great tool so far. Has given us great visibility into our clients networks and we can easily solve their problems.

A little hard to find out which alerts are happening. The data management and reporting is way too limited.

The automatic mapping feature was excellent. It did what I expected, except for a few confusing links with HP 1910 switches. The automatic configuration archiving feature would be another excellent feature to have.

This is more designed for MSPs and managing private networks than for public ISP networks. We were looking for a mapping / IPAM solution, and this probably came the closest of all the products we trialed, but wasn't the perfect fit. Had a few strange links between HP 1910 switches, which is a minor issue.

The ability to see all of my devices in one view, and get alerts for devices that are disconnecting.

The network maps look a bit cluttered when there are a lot of devices. I'd like to be able to print out a clean network map, and maybe even filter out certain types of devices in the view.

We have used this software to discover loops and bottlenecks on networks.

I do not have anything to add to this column.

It gives you an overall look of your network and every single component. It'll give an alert when something goes wrong.

I have used other programs that do the same free. I don't think it is worth to pay for it. so all I get it's alerts about my printers being low on ink.