HR Avatar

4.6 (105)
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Pre-Employment Testing Software for HR Hiring Managers

Overall rating

4.6 /5
(105)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.7/5

92%
recommended this app
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105 Reviews

wea camille
Overall rating
  • Industry: Human Resources
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

HR Avatar review

Reviewed on 13/12/2022

Pros

The customizable battery of tests is useful for our recruitment needs since each position and job levels vary from another. Another convenient feature is the reference check, which is also customizable, because it allows us recruiters to focus on other screening process, but still able to cover the critical information we need from the candidates. Another significant feature that is hugely useful is the live proctoring during assessments since it also includes a brief analysis of potential risks for cheating.

Cons

Most of the candidates experience system malfunctioning. However, HR Avatar staff are usually responsive and accommodating for such concerns.

Response from HR Avatar

Thank you for your review, Wea Camille. We appreciate your comments on our test batteries, reference checks, and remote proctoring, and we are glad you found them to be helpful in your recruitment process.

Mari Joylyn
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

HR Avatar

Reviewed on 22/12/2022

Its convenient way of administering assessments.

Its convenient way of administering assessments.

Pros

It is easy to navigate and the results are convenient to check.

Cons

Haven't really explored everything, but so far none.

Response from HR Avatar

Thank you for your review, Mari Joylyn. We are glad that you found our software easy to use and convenient.

Sara
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

HORRIBLE CUSTOMER SERVICE

Reviewed on 16/10/2019

It's horrible. Software is rubbish and useless, customer service ditto, they take days to return...

It's horrible. Software is rubbish and useless, customer service ditto, they take days to return emails and days to return calls, their tech support consists solely of taking 48 hours to tell you to clear your browser and then hanging up; I'm so done with this it's not even funny. Guess what, I can't even be considered for a job that I applied for i I don't use HR Avatar's assessment, which doesn't work and they won't fix, so I guess I'll just stay unemployed. Never ever buy or use HR Avatar.

Pros

Absolutely nothing. The assessment I was sent for a job interview didn't work; 15 steps of troubleshooting later and a week of not hearing anything from HR Avatar but "clear your browser" and I guess I can't even be considered for a job. Thanks for the broken software, stress, and horrible customer service, HR Avatar.

Cons

Everything. Nothing works. I was supposed to do an assessment on this software so I could interview for a job; the software did not work, of course. A full week after contacting customer service, all they said was "clear your browser", which was the first of 15 troubleshooting steps I undertook before calling them. It took them days to email me that, it took them days more to call me and tell me that, and since then, radio silence. Never buy their software, never use their software, never deal with these people because you're just wasting your breath.

Response from HR Avatar

Hello Sara. We are sorry that your experience with HR Avatar was not a positive one. We serve over 1,000 customers a day who do not have difficulties completing the assessment, so the problems you had must have been unique to your computer or device. We are determined to make sure every customer has an easy to use and beneficial experience with our products. Would you be able to share your phone number with us? We would like to contact you, troubleshoot the problems you had, and help rectify this situation. Thank you for your feedback.

Nekiah
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Useful and User Friendly

Reviewed on 19/12/2022

No issues with HR Avatar, it is usually for our HR and recruiting needs.

No issues with HR Avatar, it is usually for our HR and recruiting needs.

Pros

HR Avatar is very user friendly, easy to navigate and view and/or administer test

Cons

The issues that we tend to have is the HR Avatar scores not correlating with ADP to view them in the candidate profile. Or ADP does not send the test out to the customers, and we have to manually administer

Response from HR Avatar

We appreciate your feedback, Nekiah. We are glad you found our system user friendly. We would like to discuss further your comments about scoring and ADP. Please contact us.

Christine
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

HR Avatar Feedback

Reviewed on 12/12/2022

Pros

Easy to use and fast result of examination

Cons

Encounter error sometimes but it's normal to any software application.

Response from HR Avatar

Thank you for your feedback, Christine. We are pleased you found our software easy to use. Please let us know about the errors you encounter. We would like to help.

Heidi
Overall rating
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Pre-employment Screening Help

Reviewed on 03/01/2023

An easy-to-use and shrewd tool for accepting employment applications is HR Avatar. It can speed up...

An easy-to-use and shrewd tool for accepting employment applications is HR Avatar. It can speed up the hiring process without compromising the quality of the professional you require.

Pros

The candidate's abilities, experience, expertise, character, and behavior are taken into account as part of HR Avatar's applicant screening process. Because it can provide you the highlights of their test result with an explanation, it is user-friendly and speeds up the hiring selection process.

Cons

The only area I can think of for improvement is how long it takes to complete. Perhaps you can condense it while maintaining the same level of quality.

Response from HR Avatar

Thank you for your review, Heidi. It's nice to read that your organization found our software easy to use with the benefit of speeding up your hiring process. We have short versions available for our job-specific assessments. We'd be happy to discuss your needs if these were still too long for you, or perhaps you could try our Custom Test Builder tool. Thanks for your feedback.

David
Overall rating
  • Industry: Consumer Electronics
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 12/12/2022

Pros

Pro's about HR Avatar are that its super easy to use and offers many perks that are critical to my job functions including but not limited to skills testing and character assessments which help guide me in the best direction for a candidate!

Cons

I cant really say I have an Cons with the software!!

Response from HR Avatar

Thank you for your review, David. We are very pleased to hear you found our software easy to use and highly beneficial.

Trent
Overall rating
  • Industry: Warehousing
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Ease of use

Reviewed on 19/12/2022

Pros

Administering the test is easy and quick. The candidates find it easy to use on their side as well.

Cons

I wish it would automatically send the test after I've entered all the information.

Response from HR Avatar

Thank you for your review, Trent. Would you like to discuss your idea for automatically sending the test? We tried to make it easy with just one click sending.

Diana
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Feedback

Reviewed on 13/12/2022

Very good!

Very good!

Pros

Ease of use. Very user friendly. In our current world where everything has been shifted to digital, HR Avatar made an impact not just to admins but to our potential new employees as well.

Cons

Nothing I can think of now. HR Avatar really helped our company when it comes to pre employment assessments of candidates.

Response from HR Avatar

Thank you for your review, Diana. We are very pleased to read that our assessments have a positive impact within your organization.

Cherylou
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Journey with HR Avatar

Reviewed on 14/12/2022

Awesome

Awesome

Pros

A well-defined, modern edge software not just for recruiters but for practitioners of human capital. You can customize based on the needs of the industry. Its innovative features will pave its way to a more client and delighted customers.

Cons

If someone is not so techy, he/she would have a hard time exploring. However, if focus and determination to learn come together he/she will get through the journey with HR Avatar.

Response from HR Avatar

Thank you for your review, Cherylou. Your review is a pleasure to read, and your comments are unique and helpful.

Christopher
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review from User's Perspective

Reviewed on 13/12/2022

Overall, it's good. It gives Hiring Managers a glimpse of the competencies of the applicants they...

Overall, it's good. It gives Hiring Managers a glimpse of the competencies of the applicants they (about to) hire. It's also gives an impression to applicants that company is highly innovative given this fast facing technology world.

Pros

Test results are downloadable and accurate. I like the functionality where the software capture the image of the exam takers. The option to customize tests are also useful.

Cons

Some technology tests are not available in the options (like those specific to Cloud technology). We users, sometimes chooses the closest test batteries in order for an applicant to undergo the exam.

Response from HR Avatar

Thank you for your review, Christopher. We are always looking at ways to improve and add to our test catalog, so thank you for the suggestion.

Jan
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 0.0 /10

Review from someone who took the test

Reviewed on 06/03/2019

It was laughable. The only people who will benefit from this software are people who are not...

It was laughable. The only people who will benefit from this software are people who are not willing to take responsibility for evaluating the candidates they hire. If any future company tells me that I have to take this test, I will tell them I am no longer interested - and why.

And, I'll bet HRAvatar won't keep this up on their website .

Pros

I only liked the essay portion. That part was good because it made me think and offered me an opportunity to show that I have a brain, know how to write a coherent sentence, and can write an effective story that is also captivating.

Cons

As someone who has 30+ years hiring people in six for-profits companies and four nonprofit organizations, using the HR Avatar Employment Test sure takes the pressure of of hiring personnel to do their job effectively. I took the test last night, and felt that part of it was fairly effective. However, it was far too long and the Excel portion did not seem to be working at all. When I tried to click on what I absolutely knew was the right answer, it would't take my answer. Other parts seemed to be testing how much you could remember about some rather random HR questions and business situations.

Response from HR Avatar

Hello, thank you for your feedback, and we are glad you enjoyed the essay portion and I'm sorry you only found part of the test fairly effective. You are correct in that the tests are designed to help hiring managers and recruiters with their decision-making and making the process more objective. The tests also give applicants a chance to demonstrate their attention to detail and problem solving skills. I'm very sorry to hear you had trouble with an Excel portion. We take applicant experience quite seriously. If you could contact our support email ([email protected]) we would appreciate it so our tech team can investigate.

Thank you again for the feedback!

Marie
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Using HR Avatar for hiring the right candidate

Reviewed on 28/10/2016

I signed up for HR Avatar, after having to terminate two people I hired for an Administrative...

I signed up for HR Avatar, after having to terminate two people I hired for an Administrative position, because the skills they claimed to have they did not possess. HR Avatar allowed me to customize a test to determine if the candidate possessed the skills the position required.

Though at first I was skeptical of having the applicant take a test before I interviewed them, it proved to be beneficial. So many candidates did not bother to start the test, and some started and never bothered to finish (it was interesting to follow the candidate from the first time they accessed the site, or that they never even attempted to, and each time they interacted with the test site). Those that never started or did not complete the test told me all I needed to know about themselves and I was able to weed them out. It was a nice perk too, that if the candidate never started the test, that I could request my credits back, since they weren't used.

One thing that I did, which would be a beneficial addition from HR Avatar, was to email the candidate to let them know that I was sending them a test via HR Avatar, that was required to be considered for the position, including the approx. length of time it would take to complete the test. I never wanted the receiver to think it might be SPAM and disregard the test. My email letting them know what was coming seemed to me to be the extra step for the candidate to feel safe utilizing the test site, and to know to watch for the test, since we implemented a cut off date for each test to be completed.

I am happy to say that we did hire someone who completed the test, and she has been employed with us for 6 months. I would use HR Avatar again when I need to hire someone

Response from HR Avatar

Thanks for the feedback, Marie.

In account settings you can modify the test invitation email template that is sent to the candidate so that it contains your personalized message and signature. Contact us if you'd like us to walk you through it.
-Bill

Jocelyn
Overall rating
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recomended

Reviewed on 03/01/2023

so far so good! The instructions and results of it all are clear and effective.

so far so good! The instructions and results of it all are clear and effective.

Pros

I really like the ease of use of the software.

Cons

I wish there were more options in timing, length and just more tests overall.

Response from HR Avatar

Thank you for your review, Jocelyn. We appreciate your comments timing and length. Are you familiar with our Custom Test Builder tool? We'd be happy to discuss your testing needs and hear your suggestions in detail.

Lucious
Overall rating
  • Industry: Government Administration
  • Company size: 11–50 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Tool to Aid in Choosing the Best Candidates for a Position.

Reviewed on 23/12/2019

Pros

The interactive software gives the candidate a more realistic job setting. It also allows me, as an employer, collect valuable information, which I can use in gauging the potential performance of a candidate in a scenario job setting. It also gives me valuable personality assessments which I can use in screening candidates for interview.

Cons

The software is somewhat intuitive when setting up the perimeters, but once setup it is a breeze to use.

Response from HR Avatar

Thank you for your review, Lucious! We appreciate you taking the time to write your thoughts, and we are pleased you find our software helpful in evaluating your candidates.

Tomasz
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

HR Avatar Review

Reviewed on 20/11/2019

Pros

The software is ease to send out to potential candidates and gives a nice overview of different skills and how they might match with what we are looking for.

Cons

The tests are hard to align with some of the more specific positions we have. It is hard from time to time to find a test that will be appropriate to the skill sets we are looking to figure out about a candidate. Also it is difficult to explain the rigors sometimes that exist in taking the exam to potential candidates. It would be nice if they were prompted with what the true needs are before they take the exam.

Response from HR Avatar

Thank you for your review and for the suggestion about explaining the requirements to candidates before they begin. We will evaluate the best way to do that.

Jonathan
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 4.0 /10

Has Potential but the experience seems unelated to the profession for pre-employment

Reviewed on 23/07/2022

Overall, the concept of HR Avatar is a great one. I love the idea of the software for employment...

Overall, the concept of HR Avatar is a great one. I love the idea of the software for employment purposes to hire the right candidate or for job research and vocational counseling. However, the software needs to be improved so that it's an accurate assessment that asks relevant questions and offers a relevant experience to the corresponding job.

Pros

I like the immersive experience where it feels like you're in an actual office setting. HR Avatar has you interact with a boss, fellow employees, and it involves you with on-the-job decision-making.

The graphics were also decent for the type of software it is. I'm not expecting video game graphics, so altogether, I was impressed with the live demo presentation.

Cons

The most important part of this software is meant to determine if you are fit for a given profession. Sadly, this is where the product fails. It asks questions that are not relevant to the given profession someone is intending to apply for/try out. For instance, the web developer simulation asks questions that would mainly be given to someone who is an office manager. The only relevant questions came at the end which covered HTML. Overall, the simulation needs to get better at becoming tailored to the profession to give an accurate assessment.

Response from HR Avatar

Thank you for your review, Jonathan. We are always reviewing our job-specific simulations to make updates and improvements. We would be happy to discuss your needs further if you would like to reach out to us.

Angelica
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

HR Avatar

Reviewed on 13/12/2022

It was generally good.

It was generally good.

Pros

What I like the most about HR Avatar is the ease of use.

Cons

Some skills tests that we need are not available.

Response from HR Avatar

Thank you for your comments, Angelica. We are glad that our software is easy to use for your organization. We would be happy to discuss with you the skills tests that you require.

Emily
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Customer Service Representative (with Emails and calls) Assessment

Reviewed on 18/12/2018

Pros

This software provides our candidates the preview of what the position is truly like and gives them more of an understanding of what will be required of them if they are hired for the position. I really like the camera feature as well so we can truly see if the candidate is taking the assessment by their self or if they have someone assisting them.

Cons

On top of receiving their overall score I wish it would say from 0-49 this candidate is not recommended, 50-74 moderate performance potential and 75- 100 high performance potential. It would make it easier to go through the a lot of assessments at one time without having to click on each one and view the scores individually.

Response from HR Avatar

Thank you for this review and the feedback, Emily! Thanks for the suggestion regarding score presentation. We are always looking to make the results interpretation process easier for customers and will consider your idea carefully.

Kelly
Overall rating
  • Industry: Warehousing
  • Company size: 51–200 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

HR Avatar

Reviewed on 13/11/2019

The candidates liked the testing. We were able to use it to discern if we wanted to move candidates...

The candidates liked the testing. We were able to use it to discern if we wanted to move candidates to the next level based on the results.

Pros

software is very easy to use from a user standpoint. the avatar interaction allows the candidate life like interaction.

Cons

Like most industries Wastebuilt has unique job titles which may or may not match the exact test you need.

Response from HR Avatar

Thank you for your review, Kelly! We have enjoyed serving Wastebuilt and would be open to positions that we may not currently be addressing.

Kelly
Overall rating
  • Industry: Warehousing
  • Company size: 201–500 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great Product and Great Sales Team

Reviewed on 13/11/2019

Pros

Super easy to use system and love the results. Easy to share and explain to members of my team. Loved my HR Avatar Rep.

Cons

It can run a bit slow, experienced some lag times depending on connectivity Have to do some digging to see what tests would work best for roles at my company.

Response from HR Avatar

Thanks for your review, Kelly. We agree that sometimes bandwidth can be a problem, and we have several different solutions. You may want to try our short versions which have much less video content. Also, we're working to make our large catalog easier to navigate. Thank you!

Gabriel
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect Assessment Testing for Employment Candidates

Reviewed on 13/07/2017

We used Wonderlic and Criteria Corp. While both are great services, HR Avatar offers easy set up...

We used Wonderlic and Criteria Corp. While both are great services, HR Avatar offers easy set up and easy to read metrics. What we really like is the ability to work with HR Avatar to design custom validated tests.

Pros

This is a fantastic product that allows our recruitment firm to effectively assess our candidates for technical and "soft" skills, helping us match the perfect candidates for our clients.

Cons

You have to pay for each individual test out of the box. However, I'm not sure that's really a con because the pricing model allows for scalability and HR Avatar will customize a flat fee upon request.

Response from HR Avatar

Thank you for your review, Gabriel! We also offer unlimited subscription pricing online. You can find more information here: https://www.hravatar.com/ta/catalog/subscriptions.xhtml

Susan
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HR Avatar has been a great change

Reviewed on 21/04/2017

We researched candidate assessment vendors for a year before selecting HR Avatar. The team at HR...

We researched candidate assessment vendors for a year before selecting HR Avatar. The team at HR Avatar was responsive, experts in the business, and by far, the most cost effective. The assessment is interactive and a direct reflection of the job. The candidate gets a feel for the job and we get a feel for how successful they may be in the job. Our hiring managers and HR recruitment team love the detailed interview reports that are provided. We have shared this product with other divisions of our organization who are seriously considering also using.

Pros

Easy to use for employers and candidates. Results are accurate! Candidates reveal traits in the interview that were revealed in the assessment results.

Cons

Nothing. Has been a positive experience!

Response from HR Avatar

Thanks for the great review, Susan. -Bill

Jane anne
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

HR avatar

Reviewed on 11/09/2020

Pros

easy to access and has a big impact to our hiring process.

Cons

sometimes the system is slow, but manageable

Response from HR Avatar

Hi, Jane! Thank you for your review. It's nice to hear that our software has made a large impact in your hiring process.

Vanya
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Really useful for hiring!

Reviewed on 20/11/2019

Pros

We send these to all prospective new hires, test depending on their position. It is very interesting to see scores and compare skillsets that are most relevant to our needs.

Cons

Tests are not exactly what we do, so some parts are a bit irrelevant. Would like for them to update for more forward-thinking tech.

Response from HR Avatar

Thank you for the candid review, Vanya. We are always looking to improve our tests. Would like to follow up with you about the irrelevant parts and the forward-thinking tech.