Branch Reviews
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703 Reviews
- Industry: Automotive
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wonderfully easy
Reviewed on 12/12/2017
Pros
Ease of scheduling, ease of trading shifts, just all around makes scheduling and viewing your schedule great fast and easy
- Industry: Retail
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for a team
Reviewed on 24/10/2017
Makes communication easier
Makes communication easier
Pros
The scheduling usage is great. I like how it automatically fills in everyone shifts off the schedule.
Cons
Haven't found anything yet. Need to figure out how to get other stores involved using this app. Not many people know about the app.
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not worth the headache
Reviewed on 13/09/2021
Pros
I liked branch all up until i had to file a dispute and they took my money with out notifying me they will never have my trust again
Cons
Customer service doesnt look out for thier customers
- Industry: Retail
- Company size: 2–10 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Branch helps me not be so stressed about paychecks!
Reviewed on 26/12/2019
Overall very helpful for people who are living paycheck to paycheck and need access to their money...
Overall very helpful for people who are living paycheck to paycheck and need access to their money sooner than they would get paid normally. Really love that they also send you a debit card so you can use them just like you would a bank. Super easy and makes my life a little less stressful.
Pros
I really love the fact that I can get my paycheck a few days earlier than normal if needed. There are some weeks where my bills just fall on the wrong days and getting my paycheck sooner helps me be able to pay them. Also having no overdraft fees is a pretty neat feature as well. My old bank would charge me $30 even if I overdrafted by just $1. Not being charged if I overdraft by a little bit is a lifesaver.
Cons
There is no login required every time I open it. Not the worst feature but having to remember to log out every time I use it so no one else can just open it up is a little bit of a hassle. All my other financial apps automatically log me out.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good software to track employee performance
Reviewed on 14/03/2018
It allows us to track employee's schedules per project they are working on and thus we can make...
It allows us to track employee's schedules per project they are working on and thus we can make changes to employee's schedule as needed.
Pros
The software is easy to understand once you learn how to use it. It allows our company to track performance and productivity of each employee, as well as, the time spent on each project.
Cons
The software does not allow us to perform certain functions which are specialized to certain projects we handle. Sometimes we get an error when working with certain functions.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love
Reviewed on 19/10/2018
Great communication with my crew
Great communication with my crew
Pros
Ease of use and good communication with my crew
Cons
To many alerts coming in at once on my phone
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A very useful tool to keep you connected
Reviewed on 28/02/2018
Pros
It is an application very easy to use and adapt, it allows you to be always connected to your work team as well as the great advantage it offers to register and control the programming of the whole team to improve work dynamics
Cons
It is a great tool, it does not have any problem that hinders the work, but in some moments you can improve the monitoring of the progress of the equipment, but the rest is a very useful application.
- Industry: Restaurants
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best work organizer I've ever used
Reviewed on 03/08/2018
Pros
I love the ease of scheduling. I have worked several jobs, and none of them used branch. Branch has made my work experience much less stressful. The shift notifications are genius! Without them I am sure I would have missed a few shifts by now.
Cons
What I like least is the profile information. I love the idea of "endorsements", but besides that I don't think that a worker should put a "resume-type" bio in the app.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Branch
Reviewed on 17/08/2018
I like it for communicating scheduling with staff.
I like it for communicating scheduling with staff.
Pros
I like I can post the schedule for my staff and it instantly syncs with their calendar! As well as sending communication through the messaging feature.
Cons
The one thing I do not like is when someone request off time or does a switch of shift, as the admin of the store- there is no place to save it to reference back. I have to take a screen shot to remember to put in at work.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
It can be a great tool, but where I work is an endless tirade of messages about who is late &...
Reviewed on 17/05/2018
Pros
I do like the schedule where I can see who I work with each day or just my schedule. I wish the availability feature was working as it seems my scheduling manager has no idea when I am available.
Cons
There is no way to find out co-workers phone numbers to see if someone can take a shift. Half the people in here are using nicknames and I have no idea who Yoshi is. I don't work with anyone by that name.
- Industry: Wireless
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Free and Easy to use
Reviewed on 21/11/2020
My overall experience is okay what I recommended to my family and friends as of right now no. I...
My overall experience is okay what I recommended to my family and friends as of right now no. I personally think that Branch should add a little bit more options and definitely have that online customer service chat whether it being live or a robot. Thank you
Pros
What I liked about branch is that it's simple and easy. I've only use this for a couple of months and I have not ran into any major problems. I like the fact that it's free you could link your bank to it if it qualifies, you can lock and unlock your card without calling 1-800 customer service, you can add funds, you can move funds, link to Google pay, and you can even ask for a Payday advance. That's if you qualify.
Cons
No there are a couple of things that I don't like about it is that I know it's simple and easy to use but sometimes it's a little too simple. Like for example when you want to add funds if you're adding from a bank account it will take three to five business days and for me that's way too long. But also concerns me is that there is no setting to manage alerts for example every time a money is being taken out or my card is being used at the store I want to get an alert so I know with branch there's no settings whatsoever. My last concern is that there is no online chat for customer service. By the time most people get off which is at 5:00 and then get home around 6:00 the banks are already closed. now if I'm sitting there and I want to go over my finances and I see something wrong in my account I don't want to have to wait until the following morning when I'm at work. I want to take care of the issue right then and there with most banks such as Wells Fargo is 24/7. I feel if the customer service is not there then you're never going to be serviced the way you should as a customer. I mean without customers there's no business.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient and free service to stay connected with employees.
Reviewed on 08/06/2022
My overall experience with Branch has been phenomenal. The UI is simple and easy to use, high...
My overall experience with Branch has been phenomenal. The UI is simple and easy to use, high adoption rates throughout my team. Branch is better than other HRMS tools because its seamless integration allows even non tech savvy people to easily use the mobile application.
Pros
I found Branch to be very useful while managing field staff. and their requirements. From tracking their working hours, payroll and leaves, Branch's features also let employees ask for advances by linking their bank accounts with the system and choose repayment method too.
Cons
When employees are working in remote areas, and there are network issues then there are glitches in receiving messages as they utilize mobile data and not the network's SMS service.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great way to connect with employees Ina way that is inclusive and easily accessible.
Reviewed on 06/10/2017
Just the ease of accessibility in which I have to communicate with all employees at one time.
Just the ease of accessibility in which I have to communicate with all employees at one time.
Pros
Everything! I like that everyone on the app can access and share the same information with ease. I love how not only does it enable you to post and share work schedules, but the app also breaks down the schedule to an easily viewed breakdown per fa of each week. It shows you who is coming in and when on which day so that there is never any confusion as to who is working. I also love how it will alert you two hours before you have your next shift starting, just in case you forget or just didn't see the schedule posted at work. I also love how there is an individual chat option so you can have private conversations with your coworkers about work related issues that not everyone needs to see. Lastly, I love how the app enables a form of communication that doesn't require the use of people's data, minutes, or texts, as many people don't always have unlimited access to these.
Cons
There really isn't anything negative I can think of with the app, other than sometimes it will get the wrong times for upcoming shifts on the daily break downs of the schedule. However, you can just as easily double check the schedule posted in the app in case you feel there might be an error.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Simple, sleek, and easy
Reviewed on 15/09/2018
Pros
It is simple to use. It is a more fun and interactive way to communicate with coworkers. It’s made switching shifts, getting our weekly schedule, asking time off, and getting updates a single simple and easy place to do so. It’s made everything more transparent for us. The messenger makes it easy to access every team member. It doesn’t have many features for the messenger portion as the other tabs due, but it does the job. I love the fact that it tells you how many hours you worked the week and how much you’ll get.i love that we get a notification two hours before our shift starts.
Cons
I don’t like that you can’t see the days you worked once the new week begins. It would be nice to look back on the app of the days you worked previously. It would be nice to also include the estimated total pay amount for the month or two weeks.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love it
Reviewed on 10/12/2020
It was very easy to use. Loved it alot to use to use it.
It was very easy to use. Loved it alot to use to use it.
Pros
Every feature on this software I like . It was very very easy to learn how to use it didn't take long
Cons
There wasn't nothing I didn't like inlikedd everything about it. Very good software to use lol very easy
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Love the communication tools
Reviewed on 15/05/2018
Would like more information about this to be used on a international basis
Would like more information about this to be used on a international basis
Pros
Very easy to use and get the whole team on board at one time. The interface that we use is very simple and love it
Cons
sometimes its just too easy. and there are people that don't belive in it because all th other tools we use
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Simple and Powerful
Reviewed on 17/04/2019
So far, this app is great. A very great way to communicate with the team
So far, this app is great. A very great way to communicate with the team
Pros
This is great for our team since our hourly employees are spread out throughout the country. Our employees are able to view everyones schedule to make informed decisions on if they are able to take off/if there will be someone covering for them in their absence.
Cons
The only complaint that I have heard is with the actual functionality of the clock, but that is more of a UI/UX design, where the employee has to actually roll the clock input rather than input the actual times. Other than that, there seems to be no issues with this at all
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Branch
Reviewed on 18/01/2020
Great overall experience so far so good
Great overall experience so far so good
Pros
I love this app..makes managing money very easy an it also has a feature that you can get a pay advance if needed
Cons
Not very many cons to branch but if i had to give one itd be that there is no actually bank location strictly online
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love the hole app
Reviewed on 18/04/2022
Pros
This app is great I use it as my personal bank and have my payroll check deposited into this account and I have had no issues whatsoever and the instant cash advance is wonderful feature to have love it
Cons
There isnt anything to say bad about this app it's Great all the way around
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Best way to send users to a destination based on their device
Reviewed on 05/05/2022
Pros
They are life-saving if you are marketing an app.
Cons
Nothing , the platform handles everything well
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for Connecting With Work!
Reviewed on 15/06/2018
Reminders about shifts, new information from store supervisor, other things important to my job.
Reminders about shifts, new information from store supervisor, other things important to my job.
Pros
What I personally love about this app is that it's the perfect way to see my schedule and who I'm working with instead of taking a picture of my schedule every week on my phone and taking up more space than what is necessary. The app also shows you how much you make in a week when you add your wage, and also reminds you of your shift a couple hours before! On the main page it also shows you the current weather, which is great if you don't work in the same town as the one you live in like myself. You can post within the app and there is a section to post in to see if anyone needs a shift covered or if you yourself needs a shift covered.
Cons
There isn't really anything that I dislike about the software, but if I had to choose something it would be the "Team" tab which is used for contacting other team members, making groups, etc. I personally don't use it, and opt to just text my co-workers instead, but it is a great idea to have the section inside the app.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Branch
Reviewed on 22/09/2020
My experience of branch is awesome definitely recommended
My experience of branch is awesome definitely recommended
Pros
Easy way to spend fund and make purchases onkine and inside the store eady swipe and use of pins with no hasdle
Cons
Its nothing i least didnt like about this card its everything and simple way to use thin enough to put inside my wallet
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Almost there
Reviewed on 27/08/2018
Pros
It is very easy to use, and there are some great features.
Cons
Messages do not always send right away, I once received a message 3 months after it was sent...
Sometimes Branch does not read a posted scheduled picture correctly, which is confusing for some staff. It cannot differentiate between people with the same first name.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Lots of bugs.
Reviewed on 07/09/2018
Pros
Can easily see on a calender who is working that day versus fleeing through a schedule
Cons
When a schedule is posted it notifies me. But when I exit out of the app to pull up my calender app on my phone it will disappear. I have to wait for the schedule to reappear. Same if the chat feature is used. One second it is there then it is not. Wait for a while and it comes back. It is not very expedient.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I love this app. It is so convenient and easy to use.
Reviewed on 10/07/2018
Pros
I like the way I can filter what I see. I can view the entire work schedule or just my shifts. I also like how I can see a photo of the actual schedule too.
Cons
The app didn't recognize me until I used my full name ( I go by Nicki but on the schedule I'm Nicole).