ContactPigeon Reviews

ContactPigeon’s platform aids us in coordinating and running multiple campaigns for our different clients, leveraging seasonal promotions with themed pop-ups, and triggered campaigns for events like birthdays, best-sellers and so many more. The ability to customize our strategy based on the needs of each account enhances our efforts, making them relevant.

Despite its many strengths, ContactPigeon has still room for improvement, but we are sure that the team always work in that direction.

Since starting collaborating with the ContactPigeon team in February, I have observed an increase in revenue and an improvement in our performance metrics. I use multiple automations, like, browse and cart abandonment or “orders over 15” to recover sales and re-engage visitors that have disappeared and bring them back. I have also noticed that sign-up pop-ups increase revenue and subscribers and seasonal campaigns increase revenue. So, all in all, the mix is working really well.

No complaints about the team and the platform, I just have to use the features a little more because I know that the engagement rates can improve further.

ContactPigeon has improved our operational efficiency since January 2023. The almost-complete integration with our ERP system and the automations give us more flexibility and options for different triggers. Channels such as browse-cart actions and welcome sign-up forms linked to landing pages have proved very effective, and we love having all these different choices to experiment with. The customization options tailored for Greece, the UK, and Cyprus have also improved our market-specific engagement.

We have experienced some glitches along the way, but they are infrequent. Besides, the support team is responsive and resolves issues promptly.

ContactPigeon has delivered outstanding outcomes for our mass campaigns, helping us engage our audience effectively and drive conversions. Now, as it comes to our customer base, the subscription pop-up tool has contributed a lot to this.

Personally, I’m quite happy with the team and the customer support team.

The platform’s ability to achieve personalized marketing at scale has increased customer engagement and monthly revenue in all the accounts that we manage together. Collaborating with ContactPigeon ensures that we can accomplish successful marketing campaigns for our clients, excelling in commercial KPIs and keeping track of our performance. Moreover, incorporating multiple channels into one cohesive strategy has been instrumental in our marketing efforts.

One disadvantage of the platform is that occasionally the XML is not instantly updated and I have to wait.

Since we are an organization we do not use ContactPigeon for commercial purposes. However, we are satisfied with the team and the platform. They are always there to help us and quick to answer. We use the platform to send communications and design landing pages for our events and more.

We don’t have anything to mention here. The team provides us with information and any help we might need.

The email editor is absolutely intuitive, making newsletter creation simple and enjoyable. The ability to conduct tests on my campaigns ensures I’m always putting my best foot forward. The platform also allows for easy access to statistics, helping me understand where my orders are coming from and how best to direct my marketing efforts.

While there’s a lot to love, a broader selection of creative templates could help bring more variety to my campaigns.

Love the automation features like pop-ups for abandoned carts and those smart segments that remind customers to finish checking out. Plus, launching push automations has never been easier.

Sometimes the setup of some features can feel a bit tricky. But I call my account manager immediately and everything is sorted out.

This customer engagement solution excels in offering multiple capabilities together. In our occasion, we send transactional emails and SMS messages through this platform, delivering to our audience any important updates we might have. It’s a crucial feature for us since we keep our customers engaged with our brand at all times with minimum effort. In a nutshell, ContactPigeon’s team is always there for their clients, providing them with solutions and ways to increase their sales.

We don’t have any disadvantages to mention here.

This platform offers a quite wide range of features and capabilities, this way helping us to skyrocket our conversions. We have observed that pop-ups are one of our favorite features to use since we have the ability to re-engage with our customer base with confidence, and finally convert them into devoted clients. Also, we really appreciate the fact that we can set up custom templates based on our needs.

The cooperation between us is exceptionally a good one. No negative comments!

As far as our brand is concerned, we primarily focus on push notifications and dynamic pop-ups. ContactPigeon’s tool has been supporting us greatly when it comes to our high-frequency communication needs. We use it on a daily basis, push notifications, and sometimes even twice a day.

The team always does their best, and we can’t say something negative about our partners.

We use this solution both for our business and marketing strategy and the results are great. Email and automations like price-drop reminders and new arrivals are the best for us when it comes to high revenue. Lastly, we added the Samaritan chatbot and the number of our contacts has increased significantly.

I haven’t encountered any issue with this platform so far, everything works like clockwork.