1CoreSolution Reviews

That it is cloud based. I can automate almost everything and I can access all of the information for my 4 locations in one place.

Some of the procedures take a while to learn. It would be nice to have interactive help built in instead of having to print out a manual to seach through when I am training someone.

Really enjoy the ease of use, its always been fairly easy to find something just by exploring and experimenting. Their new UI looks amazing and is so much more pleasing to the eye than what it looked like when they were OnCare. Also think all their new additions like QR code sign in/out, live meetings, and virtual classroom have been really great and especially useful during these strange and uncertain times. Their customer support is absolutely wonderful to work with, they are responsive and haven't let me down as of yet.

Wish they would allow QR code sign in/out for staff.

I like that I can customize a lot of the features like rates. I enjoy all of the detailed reporting that is available.

Weekly billing set up will double bill when I am trying to change from one rate to the next. Often I will see a double charge for one week if I am transitioning from one rate to the next.

The ease and functionality is important to us so that we can move on with focusing on the kids and parents.

We are not able to import data from our current member database and have to enter information manually. They don't have a way to have parents register online. An app would be great to have for payments, checking in, daily reports, and enrollment, including the ability to upload/take photos of forms from your phone or tablet.

I love being able to send out statements and use the account ledgers. The templates are easy to set up and save a lot of time. We were able to set up online payments. This allows more time for projects and being with the kids!

I do not like the student roster sheets and wish that you could do daily sheets and pictures home to the parents.

It is Cloud based, I never have to worry that anything is ever lost. I am able to log in any where I am. Very easy to use. I feel I have control in what is happening at the center.

Once trained, easy to navigate. Offers numerous helpful, organized reports that can be easily converted to excel for selective use as needed. Batch email feature used frequently.

Would like to easily eliminate old annual info/records. System retains more than might be needed. Registration form offers more detail than needed; customization to our needs would be perfect.

That we can access it from anywhere and that being on the cloud eliminates the requirement for backing up the system.

Helpful, affordable, and flexible
Easy to deal with and powerful

Have no control over updates which may disturb the operating business

This is the first program we have used for our programs and it is an improvement for all of our record keeping!

This is the first online program we have used for our sites and while it has been very accommodating, we wish there were a few more things we could add for use in our programs. The staff seem willing to look into new ideas when presented so we really do not have many CONS for this program.

You are able to store a lot of information about any given child and access it when you need to

There are many functions that seem laborious when entering information, it is not always obvious what it is you need to do to add certain. I feel it could be easier to navigate and laid out in a more usable way.

Child care is very important & need to safe. Child is next-generation population. When we use OnCare Child applications we done succefully. low cost management.

We preplane with OnCare Child Care Management before do the work. we save the money and time. Child care very demands startup in this time. But when we use with "OnCare Child Care Management" more cost efficient management. No need additional training for working staff because very easy to use applications. Also support online payment and cloud based so easy to access.

Very easy to use and can be modified to best fit your situation. Very easy for parents to use as well. Has greatly minimized the amount of time spent on billing, collecting and recording tuition payments.

On Care is Cloud based, which means that owners, consultants and directors have access to monitor and support the business operation from anywhere in the world.

The only thing I'd like to see happening is the development of either a Profit loss report (which means having access to also manage all monetary ledgers) or the synchronization with external accounting tools such as Quick books or so.

The continuous updates and batch updates. We also like parent portal. Web based software is great. The ability to access from anywhere.

Glitches in the reminder emails for immunization and physical reminders. Would like to see the software have an app version for IOS and android.

I love that I can make payments and update contact information for my child.

There is nothing I dislike about this product.

ease of use
variety of reports
continual improvements,willingness to accept suggestions for improvements

unable to edit ledger entries, can only be voided and reentered
no staff notes or mass email for staff
customer support via online customer support very rarely helps, if even responds
there is no accounting report that forecasts FUTURE tuition income, based on billing box entry to future start dates
ledger would be nice to show which user entered the charge/credit/line item

The website is very easy to use and update, very flexible and intuitive.
It has helped our visibility tremendously and customers and prospects find it easy to navigate.
First class support and responsiveness from Oncare for any questions we might have.
One can change it any day and it always looks vibrant and fresh.

absolutely none, first class.

I liked that OnCare could be logged into wherever you were.

The lack of options

The ability to have the majority of the information I need all together and being able to pull reports easily.

Because the software is so robust at times it can be difficult to find what you are looking for if you don't access it on a regular basis.

I love how easy to use and work through. Has all the features our Office needed

Its a bit difficult remembering how to get to all the reports

The customer service is excellent.

Nothing to report