DATABASICS Expense Reviews

DATABASICS Expense

4.5 (51)
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Control Employee Spend Simply and Easily

Overall rating

4.5 /5
(51)
Value for Money
4.6/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.8/5

96%
recommended this app
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51 Reviews

Verified Reviewer
Overall rating
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

I use Databasics on a weekly basis, it serves my needs well.

Reviewed on 13/10/2017

Pros

I like that you can email receipts directly to your expense report. It is easy to navigate and reconcile.

Cons

It would be great if it was easier to see a past expense report - currently I have to export a file to review the line items.

Response from DATABASICS

Thank you for your review of DATABASICS Expense!

We're glad to hear that our platform serves your needs well, and you appreciate the ease of emailing receipts directly to your expense report. Our goal is to provide a user-friendly and efficient experience for our customers.

Regarding your suggestion for easier access to past expense reports, we appreciate your input. We continuously work on improving our product and are dedicated to making it more convenient for our diverse clientele. Your feedback is invaluable in helping us enhance our platform and address your needs better.

Once again, thank you for sharing your experience with DATABASICS Expense. We are committed to providing value and delivering customer-focused solutions for businesses of all sizes. If you require assistance or have further suggestions, please don't hesitate to reach out.

Nini
Overall rating
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Databasics - A Rare Expense Reporting Gem For Midsize Enterprises

Reviewed on 12/11/2024

Overall, Databasics expense reporting is similar to other tools used in this space. It is a very...

Overall, Databasics expense reporting is similar to other tools used in this space. It is a very good tool to use for midsize enterprises that are looking for a robust tool without an exorbitant price. Databasics will definitely give you the bang for your buck if that's what you're looking for.

Pros

Databasics is similar to other expense reporting tools. It is relatively easy to set up and to use and has all the bells and whistles that larger expense reporting tools purport. The staff are extremely supportive and helpful. Biggest pro is the price for this tool. You get all the accoutrements of a larger, more expensive tool at a reasonable price.

Cons

Databasics, like larger expense reporting tools, can be cumbersome to learn for new users. Additionally, there are, as there are with all systems, quirks that must be learned to make the tool effective for your enterprise.

Alternatives Considered

Fyle

Reasons for Choosing DATABASICS Expense

The previous tool was not compatible with our new ERP.

Reasons for Switching to DATABASICS Expense

The features with which our users were accustomed were not available in Fyle so we made the switch to DB because we found it to be similar to what our users used previously.

Response from DATABASICS

Thank you so much for taking the time to share your detailed and thoughtful review of DATABASICS Expense. We are thrilled to hear that you found our tool easy to set up and use, and that it meets your enterprise's needs without the hefty price tag.

Our team is committed to providing exceptional support and we're delighted to hear you found our staff extremely supportive and helpful. We understand that learning new systems can be cumbersome, and we are continually working to make the user experience as straightforward as possible. Your feedback on the learning curve and system quirks is invaluable and will help us improve further.

We're also glad to know that switching to DATABASICS Expense has been beneficial for your enterprise, especially in terms of feature compatibility and overall user experience.

Thank you for choosing us and for recognizing the value we strive to provide to midsize enterprises. Please reach out if we can assist further!

Anne-France
Overall rating
  • Industry: Medical Devices
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Quite good overall. This software could be more intuitive to use

Reviewed on 24/08/2017

Harmonized way to do expense reports

Harmonized way to do expense reports

Pros

What I like most is the fact that it is possible to use it anywhere, on multiple devices. I also like the receipt express.

Cons

As an admin, I don't like the fact that the different tables are not linked together (example: it is not possible to have WBS in the same file as the employees, when exporting Employee file in Data Piping). And VAT treatment is still very poor.

Response from DATABASICS

Thank you for your review of DATABASICS Expense.

We appreciate your recognition of DATABASICS' cross-device compatibility and the receipt express feature. Our commitment is to provide a robust and flexible solution to accommodate the dynamic needs of our clients.

We acknowledge your concerns regarding the intuitiveness of the software and the integration of various tables. Your feedback is integral to our ongoing efforts to enhance the platform, and we're dedicated to addressing these concerns. The point about VAT treatment is duly noted, and we will work diligently to improve this functionality for our customers.

Lastly, we're pleased to know that DATABASICS provides a harmonized way to manage expense reports, reflecting our commitment to streamlining the expense management process.

We value your input and appreciate your candid feedback as we strive to consistently deliver customer-focused solutions. If you need assistance or have any additional suggestions, please don't hesitate to contact us.

Spencer
Overall rating
  • Industry: Defense & Space
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Jaxon Databasics Expense Review

Reviewed on 14/11/2024

I am happy with Databasics expense. I would like the troubleshooting team to be more standardized,...

I am happy with Databasics expense. I would like the troubleshooting team to be more standardized, but I do not know if that is something that is easily fixed. That is not to say it is poor. It is actually quite good. There are moments that I believe improvements can be made, however I do see improvement each time I interact with some of the individuals.

Pros

Databasics expense reporting is easy to use and to manage from an administrative perspective. I am able to use the system, teach the system, and maintain the system without allocating undue excess resources and time to do so.

Cons

Databasics Expense itself does not have any cons. There are some nuances, but every system has nuances and I do not think that those are negatives against said system.

Lisa
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great expense reporting tool

Reviewed on 04/06/2021

I was part of the team that selected DataBasics as our expense reporting option. We reviewed a few...

I was part of the team that selected DataBasics as our expense reporting option. We reviewed a few programs and needed an option that included the ability to capture Sunshine Act Data in a simple and accurate manner. We also needed to be able to pull Sunshine data for reporting. DataBasics provided the tool that was easy for our team to use and captures the Sunshine Act data in a manner that is easy to report. Any and all issues are resolved quickly and accurately by the support team. They will work with ANY staff member, individually if needed, and have the patience of saints!

Pros

Pros: Ease of use for both user and administrator. The support team is incredibly responsive, very pleasant to work with and resolve issues quickly.

Cons

Cons: Some of the HELP tools attached to the program are out of date and not terribly helpful. The reporting tools are great if you already have a report developed, but you cannot create your own reports easily. Then again, the support team tends to create ad hoc reports quickly.

Alternatives Considered

SAP Concur

Reasons for Choosing DATABASICS Expense

Cost and the need to be able to capture and retrieve Sunshine Act data without a lot of extra programming and costs.

Switched From

SAP Concur

Reasons for Switching to DATABASICS Expense

Ease of use, cost and responsiveness of the DataBasics sales team.

Response from DATABASICS

Thank you for your review of DATABASICS Expense!

We're glad to learn that you appreciate the ease of use and simplicity that our software provides for both users and administrators. Our commitment to making expense reporting a straightforward experience is a testament to our dedication towards customer satisfaction and solving problems effectively.

It's heartening to know that our support team has been incredibly responsive and a pleasure to work with. Our primary goal is to resolve issues efficiently and ensure timely assistance.

We appreciate your input as it guides us toward necessary improvements. While our support team is readily available to create ad hoc reports, we understand the importance of enabling clients to construct custom reports with ease. Rest assured, your comments on will be considered in our ongoing efforts to improve the software.

We're pleased to learn that you chose DATABASICS Expense over alternatives such as SAP Concur due to our affordability, ease of use, and the responsiveness of our sales team. It's gratifying to know that our product serves your needs, including capturing and retrieving Sunshine Act data seamlessly, without any added complications or costs.

Your candid feedback on the benefits and efficiency of DATABASICS Expense is highly valued. We remain committed to your satisfaction, and we're here to help if you need any assistance or have any further suggestions. We strive to maintain long-lasting relationships with our clients, ensuring that we continue to cater to their diverse needs with utmost dedication.

Nancy
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Aerovironment Expense reporting review

Reviewed on 26/05/2021

I've been the admin for our Databasics account for close to 13 years, and have had great experience...

I've been the admin for our Databasics account for close to 13 years, and have had great experience using it

Pros

I like that the software is integrated with our other systems, where files load in daily to keep the companies changes current, such as employee files, and departments

Cons

I don't have an point of reference to compare this to

Response from DATABASICS

Thank you for your review of DATABASICS Expense!

We are pleased to hear that you appreciate our software's integration capabilities, which help keep your company's changes - including employee files and departments - up to date. At DATABASICS, we understand the significance of synchronizing data in real-time. Our solutions are designed to seamlessly integrate with various systems, ensuring accuracy and efficiency.

Although you mentioned not having a point of reference for comparison, your positive review validates our commitment to customer satisfaction. Your words speak to the quality and user-friendly nature of DATABASICS.

We're gratified to learn that your reason for choosing DATABASICS Expense was its competitive cost. We focus on providing high-quality, cost-effective solutions to meet the needs of a wide array of businesses, from regional nonprofits to multinational corporations.

Your long-standing relationship with DATABASICS—nearly 13 years—reflects our dedication to fostering long-term partnerships with our clientele. More importantly, your positive experience as an admin for this lengthy period encourages us to continue delivering top-rate customer service.

As always, we are here to address any issues and provide assistance to ensure you continue to have a great experience with DATABASICS. Your satisfaction is our top priority, now and in the years to come.

Jim
Overall rating
  • Industry: Insurance
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great experience with Expense

Reviewed on 15/07/2022

Our experience with Expense has been very positive. Users have benefited from the software because...

Our experience with Expense has been very positive. Users have benefited from the software because it is easy to use and less time consuming than our previous process. The process of expense reports has been greatly improved and has become much more efficient.

Pros

I have been using Expense for almost 20 years. The implementation process went well all those years ago, and the product has continually evolved and been a very valuable tool for our company. Users really like the automated input of Visa charges. As the admin, I like being able to capture company specific information that was customized for us during implementation.

Cons

I have had very little issues with the software over the years. There is nothing I think of to point out as something I don't like about the product.

Alternatives Considered

SAP Concur

Reasons for Switching to DATABASICS Expense

Databasics Expense provided all the functionality we needed and was almost painless for employees to adapt to using. The cost was substantially lower than the other product consider.

Response from DATABASICS

Thank you so much for your kind words, Jane. We really appreciate you taking the time out to share your experience with us and we work hard to make the pricing fair and affordable! We count ourselves lucky for customers like you. We look forward to continuing our 20-year partnership!

Claudia
Overall rating
  • Industry: Venture Capital & Private Equity
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Databasics user/Admin

Reviewed on 02/11/2023

I've used DB for over 15 years and works great. Its easy to navigate and very user friendly.

I've used DB for over 15 years and works great. Its easy to navigate and very user friendly.

Pros

I really like that it is user friendly. It flags charges if there are duplicates, it calculates the miles and rate. It also does the rate exchange when there is overseas travel etc.

Cons

There is nothing that I don't like about DB. It is efficient and works well for what we are looking for.

Response from DATABASICS

Dear Claudia,

Thank you for your recent review and for sharing your valuable feedback on DATABASICS Expense. We truly appreciate your loyalty, and we're delighted to know that our solution has consistently met your needs for over 15 years.

Your positive comments regarding the user-friendly interface, duplicate charge flags, automatic mileage calculations, and exchange rate functionality affirm our commitment to providing a robust, reliable, and adaptable solution for businesses like yours. We strive to continuously improve our offerings for our diverse clientele, and your satisfaction is our top priority.

Thank you for your recommendation, and we look forward to continuing our partnership with your organization. If you ever require assistance or have any suggestions for further improvements, please feel free to reach out to our customer support team, who are always ready to help.

Warm regards,

The DATABASICS Team

Claudia
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

great

Reviewed on 23/08/2017

Pros

We are very please with it. It is very straight-forward and easy to use and meets our company needs.

Response from DATABASICS

Thank you for your review of DATABASICS Expense.

We are glad to hear that our platform has met your company needs and provided a straightforward, easy-to-use experience. Our primary goal is to deliver value by addressing the diverse requirements of our clientele, including businesses of all sizes, from regional nonprofits to global enterprises.

Your satisfaction is a testament to our commitment to customer-focused solutions, industry expertise, and adaptability. We believe that clarity and ease of understanding are crucial to the user experience and are continually working to optimize our products and services.

We appreciate your feedback and look forward to continuing to support your business needs with our reliable and trustworthy solutions.

Thomas
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

d.e.Foxx & Associates expense system review

Reviewed on 02/05/2023

Employees no longer have to mail expense reports in to the proper approver when it can all be done...

Employees no longer have to mail expense reports in to the proper approver when it can all be done online. The reports do not get lost and the employee gets reimbursed on a timely basis.

Pros

The ease of use of preparing an expense report to show what was spent by employees. They can choose the proper category of spend easily and report the amount spent. The mileage calculation makes it easy for the employee to report the proper distance traveled on a trip.Also the administration of the product is simple to use and follow for making changes, additions and deletions.

Cons

Some of the Administration categories are a little misleading as to what you are doing by selecting them. They could be better titled and explained in the program.

Alternatives Considered

SAP Concur

Response from DATABASICS

Thank you for your thoughtful review of DATABASICS Expense system. We're thrilled to hear that the ease of use, mileage calculation, and administration features have helped streamline your expense reporting process.

Your feedback regarding the clarity of certain Administration categories is valid and important to us. We're committed to continuous improvement, and we will take your suggestions into account as we work on enhancing our product. Our goal is to provide the best possible experience for all our users, and your insight plays a crucial role in achieving that.

It's great to hear that our system has made a positive impact on your employees' reimbursement process by eliminating the need to mail reports and ensuring timely payments. We appreciate your support, and we're confident that DATABASICS Expense will continue to deliver valuable benefits for your organization.

Please don't hesitate to reach out to our support team if you need any assistance or have further suggestions. We're here to help, and we greatly value your partnership.

Damian
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great accounting software

Reviewed on 21/12/2024

Pros

Very easy to pull up reports input transactions

Cons

Nothing in particular great option a lot of reports

MICHAEL
Overall rating
  • Industry: Warehousing
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

DATABASICS IS NOTHING MORE THAN BASIC

Reviewed on 02/01/2025

Pros

THE THING I LIKE MOST IS THE USER FRIENDLY INTERFACE

Cons

SOME TROUBLES UPLOADING DOCUMENTS, NO WAY TO SCHEDULE

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

DATABASICS Expense Shows Promise

Reviewed on 29/06/2023

Pros

DATABASICS Expense is a game-changer. The user interface is very intuitive, making it easy to navigate and submit expenses. The customer support team has been exceptional, always prompt in addressing any concerns or questions our team has.

Cons

I found that some of the category titles in the administration section were confusing and didn't accurately convey their purpose. Secondly, setting up and managing the system required a certain level of technical expertise, making it challenging for those without a proficient admin team.

Response from DATABASICS

Thank you for your feedback. We're pleased to know that DATABASICS Expense has been a game-changer for you and that you found our user interface intuitive and our support team helpful.

Your points about category titles in the administration section and the technical prerequisites for system setup are taken seriously. DATABASICS is dedicated to creating solutions that are as user-friendly as possible. As such, we're investing in ongoing enhancements to ensure that our platform is easily comprehensible and manageable. Your feedback is integral to this process.

Rest assured, our commitment to customer satisfaction and problem-solving remains steadfast. We aim to provide a product that efficiently caters to your organization and will continue to strive to meet and exceed expectations.

Once again, thank you for choosing DATABASICS Expense. Your feedback helps us serve you better.

Kevin
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Databasics Review

Reviewed on 28/02/2023

They have worked hard to meet our requirements.

They have worked hard to meet our requirements.

Pros

We have a lot of complexity in our system due to many entities (locations), departments (etc). They have worked hard to accommodate our complexity. The receipt process is quite easy.

Cons

I do not like the fact that I have to go into Sage Intacct to pull the data into Sage Intacct rather than Databasics pushing approved transactions into Sage Intacct.

Response from DATABASICS

Thank you for taking the time to share your review of DATABASICS.

We're delighted to hear that our team has been able to accommodate the complexity in your system across multiple entities and departments. We're also glad to know that you find the receipt process easy to use.

Regarding your concern about pulling data into Sage Intacct, we understand that integrating systems can sometimes be challenging. Our team is constantly working on improving our product to provide a seamless experience for all users. Your feedback is invaluable, as it helps us identify areas for improvement and focus on enhancing our capabilities.

We appreciate your recognition of the hard work and dedication our team has put in to meet your requirements. Our priority is to ensure that our customers are satisfied with the services we provide.

Please feel free to contact our support team if you need assistance or have any suggestions to further improve your experience with DATABASICS. We truly value your partnership and look forward to continuing to support your organization.

Angelo
Overall rating
  • Industry: Wholesale
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DB Review

Reviewed on 08/01/2023

Pros

Easy to use. Great control and visibility.

Cons

N/A. No Cons. Easy to use. When there is an issue, it gets fixed immediately.

Alternatives Considered

SAP Concur

Reasons for Switching to DATABASICS Expense

Price

Response from DATABASICS

Thank you for sharing your positive review of DATABASICS Expense!

We're delighted to hear that you find our platform easy to use and appreciate the control and visibility it provides. Creating an intuitive and efficient user experience is one of our top priorities, so we're glad to know that our product meets your expectations.

It's also fantastic to learn that our support team has been prompt in addressing any issues you may have encountered. Providing excellent customer support is an essential part of our mission, and we're thrilled to have succeeded in that regard.

We understand that price can be a significant factor in software decisions, and we strive to offer competitive pricing without sacrificing quality. Thank you for choosing DATABASICS Expense over our competitors. Your satisfaction and continued partnership are of the utmost importance to us.

Please don't hesitate to reach out if you need assistance or have any suggestions in the future. We're here to help and always eager to learn how we can further enhance our product and service.

Aiza
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use and very efficient.

Reviewed on 22/07/2022

Pros

This software is the most friendly user from all we've test from, that there is sometimes no need to train new employees/users. It can also be setup according to what your company needs. From setting up max limit for expenses to setting up max approval amount for supervisor.

Cons

Can't think of any. For automation to be as efficient you will need both human and electronic intervention. This software gives you those options.

Response from DATABASICS

Thank you for your review of DATABASICS Expense!

We're thrilled to hear that you find our software user-friendly and efficient, requiring little to no training for new employees. We take pride in offering a customizable solution that is tailored to the needs of your organization, including setting maximum limits for expenses and approvals.

Your positive feedback regarding the balance of automation and human intervention is much appreciated, as we strive to provide a software solution that seamlessly blends these elements for maximum effectiveness.

It's great to know that you found our pricing and mobile app availability to be significant advantages, especially for personnel who are often on the road. We're committed to ensuring that DATABASICS Expense continues to meet and exceed your expectations.

Please don't hesitate to reach out if you need assistance or have any suggestions in the future. We're here to help and appreciate your continued partnership.

Lisa
Overall rating
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

DataBasics for Travel & Entertainment Expense Management

Reviewed on 12/08/2021

Flexible software (customizable). Great customer service.

Flexible software (customizable). Great customer service.

Pros

This software suits our needs. We have some reimbursement programs for our Sales employees that are non-standard in the industry and DataBasics works with us to customize the software to our needs.

Cons

In Admin, sometimes an Expense Policy/Rule gets deactivated unintentionally because we touched another Admin area related to the Policy/Rule. Would be great to get a notification of what Policy/Rule gets deactivated when we make a change elsewhere, so we can take appropriate steps to ensure the Policy/Rule is reactivated if necessary. I also find Reporting to be a bit hard to use and not too user friendly. However, DataBasics is always quick to respond with any assistance we need.

Response from DATABASICS

Hey Lisa, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Dawn
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Databasics works for our team's expenses

Reviewed on 19/07/2022

We have been happy with DB expenses for years.

We have been happy with DB expenses for years.

Pros

It's great that this sofware is web based. Our employees across the US are easily able to enter their expenses, apply imported credit card charges, upload/attach receipts and submit from home or remote offices. It nicely integrates and uploads into our accounting software, MS Business Central.

Cons

We have many projects and many tasks for each project. The expense entry can be a little confusing for new users with so many choices, it would be nice if we could narrow down choices/options per employee.

Response from DATABASICS

Thank you for sharing your review of DATABASICS Expense!

We're delighted to know that our web-based platform has been beneficial for your team, making it easy for employees across the US to manage their expenses and seamlessly integrate with your accounting software, MS Business Central.

We appreciate your feedback regarding the numerous project and task choices, which can be confusing for new users. Your suggestion of tailoring options per employee is valuable, and we will take it into consideration as we continue to enhance and improve DATABASICS Expense.

It's wonderful to hear that you chose DATABASICS Expense for its ability to handle your many projects, tasks, and corporate American Express card transactions. Your satisfaction and continued partnership are of great importance to us.

We are glad that your team has been happy with DATABASICS Expense over the years. Please don't hesitate to reach out if you need assistance or have any further suggestions in the future. We're here to help and dedicated to ensuring your experience with DATABASICS remains positive.

Mark
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

An easy to use expense tracking system that provides approval levels needed to manage your...

Reviewed on 09/06/2017

Moving from a paper tracking system to an electronic system has saved us money, allowed for better...

Moving from a paper tracking system to an electronic system has saved us money, allowed for better expense approval processes and increased the reimbursement turn around for our users. Using the mobile app and website allows approvals to happen from anywhere as long as an internet connection is available.

Pros

The software is easy to manage and setup. It is easy for the users to use. Mostly the Customer Support team is excellent in assisting when you have a problem. Individuals goes out of his way to get you a quick response to any problem or question you may have. It is great to have that kind of support behind you.

Cons

There are only a couple of cons I find about the program. When you want to delete a user you have to go to many different areas and delete the person before you actually delete the user profile. It would be nice from the employee record to click delete and the system asks if you want to delete all correlating records. The system is more designed to just make the user inactive versus actually deleting the individual completely. The other area is AD Hoc reporting. I feel the Jaspersoft report creation is not as easy as the rest of the program. You really need separate in-depth training on how to get the full benefits from the AD Hoc reporting portion.

Response from DATABASICS

Thank you for sharing your experience with DATABASICS Expense.

We appreciate your positive feedback on the ease of setup, user-friendly features, and the supportive customer service provided by our team. Our main priority is delivering quick and helpful solutions to meet your business needs.

Regarding your concerns about user deletion and AD Hoc reporting, we acknowledge the room for improvement to streamline the process. Your valuable input helps us identify areas that can be enhanced to provide an even more efficient experience for our clients. Rest assured, we remain committed to refining our platform, and suggestions like yours play a vital role in its development.

It's gratifying to note that transitioning to our electronic system has saved money, improved expense approval processes, and expedited reimbursements for your users. We are proud to offer versatile solutions, including the mobile app and website that enable approvals from virtually anywhere, to accommodate the dynamic needs of various organizations.

Thank you for your insightful review, and please do not hesitate to contact us with any further suggestions or assistance you may require.

Douglas
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Overview of using DataBasics

Reviewed on 09/08/2022

I have used the software to create some reports for others when needed since they left our company...

I have used the software to create some reports for others when needed since they left our company before taking care of reports.

Pros

As a user for many years I saw many improvements. I really like the ability to attach receipts with different options. When I took over some of the admin responsibilities I was able to figure things out easily without much assistance.

Cons

I cannot at the moment think of anything I did not like about the software.

Alternatives Considered

SAP Concur

Reasons for Switching to DATABASICS Expense

I was not part of this process of selecting

Response from DATABASICS

Thank you for sharing your review of DATABASICS Expense!

We're glad to hear that you've experienced many improvements over the years and appreciate the receipt attachment options. It's fantastic to know that you found the admin responsibilities easy to manage with minimal assistance, as ease of use is one of our main goals.

While we acknowledge that you currently have no concerns or suggestions for improvement, please know that we're committed to continuously refining our product and listening to user feedback.

It's wonderful that you have been able to create reports for others when needed, and we hope our software continues to be a valuable and efficient tool for your organization.

Thank you for your ongoing support of DATABASICS. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help and appreciate your partnership.

Missy
Overall rating
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I have had only good since we moved to solely Databasics- the service is wonderful!

Reviewed on 25/05/2017

The ability to pull our payment to our drivers at any time. This will and has helped in rare...

The ability to pull our payment to our drivers at any time. This will and has helped in rare instances that we missed a holiday deadline or someone was unable to submit expenses on time. We have enjoyed a better support system with troubleshooting.

Pros

The ease of use and training for our users. Most all of our drivers transitioned easily to the new system and have had very minimal issues since. Any time we have had any trouble Support is always ready and willing to help out at a moments notice.

Cons

the fact that I haven't been able to learn every aspect of its capabilities yet. Not due to any fault of Databasics but of my own - just taking the time to learn/attend a webinar.

Response from DATABASICS

Thank you for your valuable review of DATABASICS Expense!

It's heartening to hear about your successful transition and the ease of use and training provided for your users. We understand that a change in systems can be a significant adjustment, especially for a diverse user base like drivers. At DATABASICS, we designed our solutions to be intuitive and easy to grasp, so your drivers face minimal issues and can focus more on their core work.

Your experience with our responsive Support Team reflects our commitment to delivering excellent service and ensuring that help is readily available whenever any hurdles or questions arise. We strive to be a reliable partner, ready and willing to assist at a moment's notice.

We appreciate your candidness about the learning curve involved in mastering all DATABASICS' capabilities. We offer webinars and various resources to help our clients enhance their knowledge about our software. Your engagement in these opportunities demonstrates a valuable eagerness for learning and maximizing the benefits of our solution.

The benefit of our software that allows you to pull payments to your drivers at any time, accommodating scenarios like missing holiday deadlines or late expense submissions, underscores DATABASICS' adaptability to your unique business needs. Furthermore, we're glad to hear that our support system has made troubleshooting easier for you.

Your feedback and satisfaction are integral to our work at DATABASICS. We remain committed to offering a comprehensive, easy-to-use solution that serves a variety of businesses effectively and efficiently. Thank you for choosing DATABASICS, and we look forward to a continued partnership in the future.

If you need assistance, have suggestions or further feedback, please don't hesitate to reach out to us. We're here to help and ensure your continued satisfaction with DATABASICS.

Tom
Overall rating
  • Industry: Music
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Databasics is the most user friendly T&E application we have used in the past 15 years!

Reviewed on 25/05/2017

Pros

User friendly! The admin functionality is very easy to navigate. The application flags policy exceptions for offshore audit team as well as approvers in the 4 level approval flow. Split screen capabilities allows audit team and approvers to view receipt attachments at the line item level. The application handles ALL interfaces/feeds from Amex, HR, PRS system and SAP. The Jasper reporting tool used for budgeting, T&E Spend and exception reporting. Helpdesk is actually VERY HELPFUL!!

Cons

Nothing really bad to say about the application it self, the help portal at times is a bit cumbersome.

Response from DATABASICS

Thank you for your review of DATABASICS Expense!

We are delighted to learn that our software has become the most user-friendly Travel & Expense application you've used in the past 15 years. DATABASICS is dedicated to addressing the diverse needs of our clients by offering easy-to-navigate solutions, and it's heartwarming to see that we've made a tangible difference in streamlining your T&E process.

It's highly rewarding for us to hear positive feedback about our admin functionality, flagging of policy exceptions, split-screen capabilities, receipt handling, and integration with other systems. Our commitment to customer satisfaction drives us to create software that accommodates various interfaces like Amex, HR, PRS, and SAP, while also incorporating helpful tools like the Jasper reporting system.

We appreciate your acknowledgment of our Helpdesk as being highly helpful—responding promptly to our clients and addressing their concerns is a top priority for us.

We thank you for your honest feedback. We aim to keep refining our platform based on user input. DATABASICS continuously strives to improve its services and tools, and your remarks about the Help portal offer a valuable perspective for future enhancements.

Once again, thank you for sharing your experience with DATABASICS Expense. We will continue to deliver flexible, efficient, and customer-focused solutions for businesses of all sizes. If you need assistance or have any further suggestions, don't hesitate to contact us.

Tara
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

DataBasics Expense Reporting Module

Reviewed on 28/06/2021

Benefits include a mobile platform for approvals and expense reporting. Electronic storage of...

Benefits include a mobile platform for approvals and expense reporting. Electronic storage of documents to reduce office supply and storage costs. Automatic workflow with audit trail helped increase accountability and resulted in quicker turnaround for approvals.

Pros

The customer support is phenomenal. The Expense Modules are great for functionality available.

Cons

Too many clicks to get to the final functions which led to some user confusion in processes. [SENSITIVE CONTENT HIDDEN] reporting was limited. Could not limit accesses that dictate compliance in order to provide more visibility company-wide.

Response from DATABASICS

Dear Tara, thank you for recommending us in your review! We're glad we made your experience with us a great one and will be happy to help you again soon. We think you're "phenomenal" too!

Renee
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software, easy to administer and support staff are amazing, always willing to help.

Reviewed on 21/06/2017

Staff are responsible for inputting their own reports and the automation of the approval process.

Staff are responsible for inputting their own reports and the automation of the approval process.

Pros

The product is easy to use and administer and the functionality has come a long way since we started using DATABASICS. They are constantly improving their software and their procedure documentation. They are always willing to help us deal with situations or new configuration requests, coming up with solutions or adding them as a future enhancements. I love working with their employees, they are always willing to listing and meet with me to discuss items. DATABASICS started to provide webinars so that you can learn new things about the software as well as using them as a refresher.

Cons

My least favorite thing about the software is the reporting, within DATABASICS admin and Jasper. Jasper reporting is something that I don't use all the time so I have to familiarize myself with it when I do go in and use it. However they have had some webinars on Jasper reporting which has been helpful as well as documenting what's included in the domains. Within the admin console there are some admin audit data that is hard to understand but they are working on improving these.

Response from DATABASICS

Thank you for your positive review of DATABASICS Expense.

We take pride in the user-friendly nature and ease of administration that our software delivers, as well as our commitment to constant improvement and responsive support. Your satisfaction with the enhancements we have implemented over time and our dedication to providing valuable resources, such as webinars and procedural documentation, reaffirms our commitment to addressing the needs of our diverse clientele.

We appreciate your honest feedback regarding the reporting aspect, particularly with DATABASICS admin and Jasper. Your remarks help us identify areas for further development as we continue to upgrade our products and services. We are glad to know that our webinars and resources have been beneficial, and we will continue to improve these offerings to provide better guidance.

The automation of the approval process and empowering staff to manage their own reports is a testament to the benefits our platform brings to businesses. We are grateful for your review and look forward to continuing to support your requirements with adaptable solutions.

Traci
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

2019 DataBasics Review

Reviewed on 23/07/2019

My accounts payable group had to manually process approx. 60 expense reports each week. This...

My accounts payable group had to manually process approx. 60 expense reports each week. This software not only saves them a considerable amount of processing time but it makes the entire approval routing and payment process more efficient.

Pros

The software is very user friendly. The general ledger extract, automated notifications and the availability to customize reports is extremely helpful. The security behind the rules and validation process, is ideal in helping my staff approve and make payment process efficient.

The amazing DB staff from the our implementation team to our current support staff is the absolute BEST part of the entire process.

Cons

It would be great if the supervisors or managers that approve the expense reports, could do that simply by replying to the email notification

Alternatives Considered

SAP Concur

Reasons for Switching to DATABASICS Expense

The cost! We implemented DB approx. 4 year ago with another one of our entities and could not wait to start using it on this entity.

Response from DATABASICS

Thanks, Traci, for your thoughtful review of DATABASICS!

We love to hear that you're saving time and making your processes more efficient. We're also thrilled to hear that the DATABASICS team has been so helpful throughout the whole process. We're also super thrilled to have you as a customer.

Thank you for the time you took to tell others about us.
-The DB Team