MoxiEngage Reviews
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11 Reviews
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Moxi is a great product that I use daily whether it be for a market analysis or visual...
Reviewed on 14/05/2018
I have seen an increase in client feedback & my business has grown substantially! I feel extremely...
I have seen an increase in client feedback & my business has grown substantially! I feel extremely confident that my clients will be visually stimulated with the look of the presentation and the ease of understanding the information. It truly has helped me stand out as a real estate professional.
Pros
I like the look of the product & constantly get comments back on how great the presentations look and how easy they are for my clients to review. I also love its capability to keep me organized with my transactions and goals with the client dashboard. I especially love that I can send video emails to clients which keeps me looking up with current technology which is a bonus when maintaining business clientele.
Cons
I really have no complaints except that I wish it had an area to submit documents and transaction etc. to keep everything in one seamless software program instead of having to use other software.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Responsive, High Functioning, Impressive
Reviewed on 31/10/2018
I was green going into this process. At first the entire process of rolling a new platform out to...
I was green going into this process. At first the entire process of rolling a new platform out to the entire company seemed daunting. One of the customer representatives was amazing at keeping me on track and calm and was extremely patient with me in those moments where I began to panic. She offered advice, support, and creative solutions at every turn.
Pros
Engage is a one stop - Moxi as a whole has integrated with so many partners that you really have your entire career management system at your fingertips.
Cons
I have yet to find anything I like "least" . Any concern I voiced was immediately attended to. They either presented a solution, or placed my need in a development queue.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Anti-Mensa Club Software
Reviewed on 16/11/2023
Trainwreck and I think at this point having the agents use rolodex cards would be more effective...
Trainwreck and I think at this point having the agents use rolodex cards would be more effective and efficient...yah, it's really that bad.
Pros
The promises of what it was supposed to do for us...
Cons
Time consuming, cumbersome, anti-SEO value, time consuming, illogical workflow (most of their components won't talk to Engage but Engage can talk to them) Non-synching with itself, building non-complex campaigns is beyond frustrating - haven't even approached the complex campaigns we used to have, customer service will feed you the absolute minimum answer you need and refers you to white pages 99% of the time...that's if you can get someone past the bot, agent usage went from 100% on ZAP to 13% on MOXI
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
moxi review
Reviewed on 31/10/2018
CSR has really be so supportive and great
CSR has really be so supportive and great
Pros
The product is super user friendly and looks so good.
Cons
Unfortunately, it takes so much time to set up.
- Industry: Real Estate
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Just Don't
Reviewed on 17/02/2023
dumpster fire, train wreck...
dumpster fire, train wreck...
Pros
None/nothing? It's horrible. Unless you're into pretending to work but actually doing nothing
Cons
data migration failures, shockingly slow to maneuver (I'm talking an hour of spinning wheels to update 2 contacts), unable to track interactions, doesn't have a mobile app (this is 2023 right?!), doesn't support teams OR SPOUSES,
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Horrible service
Reviewed on 08/08/2024
Terrible - some how my account has been disconnected - they better not have lost my contacts.
Terrible - some how my account has been disconnected - they better not have lost my contacts.
Pros
dont - there is nothing easy about setting up your account - it doesnt work with any commercial properties and it doesnt have flexibility to create your own template.
Cons
Right now it has been over a month where I cant get into engage -I hear the engineers are working on it. - they dont have a tech service number to call - completely horrible service.
- Industry: Real Estate
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Horrendous
Reviewed on 18/05/2023
Moxi is the opposite of intuitive. Extremely confusing even for those who are computer savvy. The...
Moxi is the opposite of intuitive. Extremely confusing even for those who are computer savvy. The customer service of this company takes it to a whole new level of terrible. I have been trying to get these folks to call me back for about 6 months.
Pros
Moxi is the opposite of intuitive. Extremely confusing even for those who are computer savvy. The customer service of this company takes it to a whole new level of terrible. I have been trying to get these folks to call me back for about 6 months.
Cons
Moxi is the opposite of intuitive. Extremely confusing even for those who are computer savvy. The customer service of this company takes it to a whole new level of terrible. I have been trying to get these folks to call me back for about 6 months.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
MoxieFlops
Reviewed on 13/07/2023
Pros
I don't like much of anything about Engage or it's entire set up.
Cons
I feel like this platform was created by developers who 'thought' they understood a real estate CRM, without consulting anyone in the field.
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Help desk is a BOT-that isn't a helpdesk
Reviewed on 29/12/2022
My biggest frustration is the lack of support. After a lag time, they will send you an email saying...
My biggest frustration is the lack of support. After a lag time, they will send you an email saying it might take up to 2 business days to get back to you, this is standard for them. I have wait those 48 hours, and still nothing. Their helpdesk is a Bot, that is not supportive. Overall they have good features, but they aren't all working correctly. Birthdays don't work, my closed transactions do not show up, you can't put a client as both buyer and seller, no report for information you have logged in such as calls, campaigns haven't been updated to be current with the market, so if you aren't watching, you look like an out of date agent. Campaigns are not in order, minor, but still irritating.
Pros
see below. good features, but not all of them work
Cons
see below. they biggest is lack of support.
- Industry: Real Estate
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Review of MoxiEngage
Reviewed on 05/02/2022
Used for 9 months and then stopped using it.
Used for 9 months and then stopped using it.
Pros
I thought it was very unintuitive to use.
Cons
Too hard to understand. There are a lot of features but I didn't like the interface.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product!
Reviewed on 31/10/2018
Pros
Engage offers so many great things, great for managing contacts
Cons
A bit of a learning curve at first but the customer service is great at answering questions.
