Mango Reviews

Historical data tracking, real time information, Lag and Lead indicator tracking

Would be great if we can do the following:

*Enter a proper emergency plan and process into Mango instead of just uploading PDF.
*Have a area where visitors can be reported in Mango rather than PDF documents.
*Being able to enter meeting minutes/notes directly onto Mango rather than PDF uploads.

I have worked in QHSE consulting for over 20 years and have recommended Mango to a number of clients - particularly those trying to meet multiple certifications (QHSE) and legal requirements - it really makes compliance easier than any paper or intranet based approach.

Key reasons it works so well: a clean intuitive interface (we have been surprised how many shop-floor staff use it); the ability to assign compliance tasks and the ability to report and interrogate data (training, skills, incidents, task completion etc) any way you want within seconds (compared to paper/intranet systems - where a lot of time is spent entering data - then you can't really do anything with it).

The support is also a positive with local Mango partners ensuring the system is fully enabled and ready to use a level of support not offered by other providers. I make recommendations in the best interest of my clients - and am yet to see product that offers so much value at the price point. You really are getting a lot of the functionality of highly expensive systems.

Mango has become an integral part of our business.

Mango took us from a paper based system that was cumbersome and time consuming to an on-line electronic system that was Certified to AS4801 after just one audit. Since then the frequency of external audits has reduced from 6 monthly to annual saving time and money. For our business, one less external audit per/year means Mango pays for itself.

Since implementing Mango we have been able to refine and improve our system easily.

Our Procedures, documents and records are all in one place. Staff and Auditors find it easy to use.

The escalating email reminder system built in to Mango makes compliance simple and easy for Managers to get a snap shot of how we are tracking.

Mango could help new Clients by providing a range of sample documents and procedures as it did take us a few months to convert our paper based system over to Mango. If I were doing it again from scratch, I would have employed one of their experienced consultants to help with the transition.

Mango recently upgraded their "backroom" technology so they roll-out new features with a minimum of fuss. It is encouraging to see that the team at Mango are investing in their system and in-directly investing in our business too.

1. Meeting deadlines-events and dashboard.
2. Incident investigation participation
3. Contractor management made easy

Simplified compliance management - a difficult task

Time saving

An increase in reporting allowed for controls to be implemented reducing the likelihood of unwanted events.

Mango solves a lot of QA system issues which come with clunky document and spreadsheet based systems. It marries up a lot of issues into a nice package. It does take some time to get used to the flow however once understood it is relatively easy.

The system has a pretty average search function and could do with some form of tagging like Evernote or OneNote to search more easily and file documents.

Customer support I'd say is average. We had great assistance when we were setting up the system but once I tried to contact them for some advice and I never got an answer. They are a NZ based company and so all payments are international transactiosn and so result in transaction fees. Not a big one but something to consider in the overall cost.

I manage the quality, health and safety for a plumbing and building maintenance service. We have multiple employees and contractors working on client sites in both construction and maintenance capacities. Mango is extremely helpful in performing these functions. It provides a simple point of reference for all quality, health and safety documentation, allows timely reporting of incidents, hazards and improvements, and reminds me as the manager of these functions of what and when I need to do them. All training and testing requirements are prompted and recorded by Mango, doing away with a myriad of compliance spreadsheets. I would certainly recommend this product.

Time saving is of an essence in our line of work. Using Mango as our Health and Safety and Compliance software has enabled us to save lots of time preparing for jobs. By having all our Health and Safety and Compliance data in one place this allows us to act in a prompt manner on all Health and Safety and Compliance request from any of our customers. Mango also has given shape and structure within our company. Not having various bits of paper floating around in our offices and not being able to find the details I need and bringing it all under one umbrella has improved the way we run our business.

We have found the software really easy to use and flexible enough to meet the needs of different organization types. It is outcomes focussed, compliance based which really resonates with businesses. The implementation is super quick and easy and the team are great to work with. We found that staff at all levels are finding it easy to operate and navigate themselves through. They love the fact that everything is in one place, easily accessible and they have full control over the data. It makes audits so much easier!

This programme makes my job in Process control and compliance incredibly easy, takes the guess work out and the reminders are brilliant. The escalating alerts keep everyone in the loop and saves the awkward questions as to whether a job has been done or not. Very easy to use and any questions I have are always answered quickly and the issue is resolved with a quick phone call to talk through the problem. Would recommend this software to anyone.

Great tracking and follow up system on incident/accidents. We also use it for our non-compliance systems and it is very good for this. Keeping track of the maintenace of our tooling and plant has been made easier. Above all having a system that prompts and reminds you to get things done is excellent and not only reminders but the escalation of reminders so that it is far less likely something will be missed.

STATS on dashboard can be made more interactive when clicked on to show the information.
Improvements days open and closed can be made part of the measurements.

Was using a system that primarily focused on H&S. As team included QA professionals as well HS professionals needed an integrated system. After searching found Mango and it ticked all our requirements. Installation and use are user friendly. The support webinars are also brilliant for training and refreshers. Currently used by Compliance (QA & HS), HR, Engineering and Logistics.

Having all HS&E, training and improvements to be done in the same system is invaluable for those who have to manage systems and compliance. This software is also one of the easiest I've come across for the end users to use, which means better and faster completion of actions required etc. Very transparent for easy traceability of where things are at also.

Best, most comprehensive but easy to use software in the market

The Events module has proven to be extremely valuable in streamlining the overall managements of the QMS.
The Improvements module provides a good platform for non-conformance management, but is not ideal for change management.

pros;
easy to use and learn, quick to navigate around, gives comfort that company is fulfilling regulatory requirements with full trace back
Cons;
setting up initially is time consuming

Easy to use
Suits our business needs
Has all the modules that we are looking for
Up take within our company very good
Good value for money

Implementation is quick and simple. The software is intuitive and easy to pick up