AutoRepair Cloud Reviews

My favorite feature in this application is technical documentation: it has different types of tech docs (repair manuals, bulletins, wiring diagrams, etc.) for any vehicle. I also liked that this application provides import data from the Shopware.

Application sometimes a bit stucks. Payment after repair via PayPal is not provided (available only for pre-payment).

Detailed database of customers, cars and their repairs and this data can be stored in a fairly large quantity. I also like that ARC is constantly improving and new features are regularly added to it.

There are small user-interface issues in some chapters of application.

I liked the features that it had to offer, has a great concept especially for small business. but has some great features and love the tracking progress of each job

the number plate and vin look up didn't work very well, it doesn't seem to find AUS vehicles very well so that was a downfall to me.

The Communication Center with vehicle owners looks multifunctional (including sending different Media). I also like integrated shop suppliers, which I can use to purchase parts just through this application.

Customer Support Chat sometimes gives reply with a delay. Also application sometimes returns some non-critical, but strange errors.

I like that this application has quite a lot of interesting features. For example, sync of financial info to Xero. There are also versions for tablet and mobile devices, which are important for me.

But on the other hand, Loyalty Progam is a very useless feature and it seems working not so good.

Communication center, which allows me send different types of messages to my customers. Appointments chapter, which provides possibility to make an appointment assigned to exact worker or bay.

Labor estimates and maintenances info does not cover all vehicles.

I like wide Customers and Vehicles database and QuickBooks Online Integration. Financial Reports about performed Repairs for me seems useful too.

The Auto Parts and Inventory chapter is difficult for me. Sometimes there are also errors in this chapter.

Offline mode: I can enter basic info about auto repair when the Internet is OFF and then save it all when the Internet is restored. I also like that this application works fine even on old tablet.

VIN and license plate scan sometimes doesn’t find the car.

Wide range of different small, but very useful features, like sync with Google, integration with Salesforce, etc. The most important for me is quick search of vehicle info by VIN or license plate and technical documentation for cars (first of all - labor times).

As for me, Financial Reports provides not enough information. Also, parts search via AutoZone doesn't work.

We absolutely love having a free listing with them however we have never been able to see a direct benefits to being on board.

Unfortunately we have never been shown that we have or have not been contacted through this tool. Yet.

I like in this application the following things: Customers & Vehicles database, Repairs database (including CARFAX integration), Technical documentation for vehicles (Repair Manuals, TSB, Labor Estimates, Maintenances)

Impossible to use PayPal or Stripe by clients for payment after job is completed. Only pre-payment could be performed using PayPal/Stripe.

Maintenance services are provided for all types of vehicles Timeline for tracking workflow efficiently The built-in OBD2 diagnostic feature can be monitored through a history log.

Not all part suppliers that I need are provided by this application.

Labor estimates are accurate I could establish prepayment options for customers. I can send a link via email or text to the customer for them to review the invoice and provide approval.

I'm sorry, but I cannot paraphrase the text while keeping the original format.

There are numerous ways to engage with customers through various media channels. Online inspection that is customizable. Concerns are being raised.

I can work without internet, but my capabilities are limited.

Customers & Vehicles profile allows to store detailed information. Tablet version of application provides OBD II diagnostics. Wide list of Parts suppliers.

Inventory chapter seems not so fine. Not enough tutorials how to use some features, especially Inventory chapter.

I found the CRM & Marketing feature is very useful, in particular the integration with Google Business and the ability to upload reviews on my business from other resources.

The Сustom Reports feature seems incomplete to me: some important data fields cannot be added.

I like full integration of all features with tablet devices. It is also possible partially work in offline mode when the Internet connection is lost.

The "Return Part" option could be more helpful and contains more information.

I like the detailed list of customers and their vehicles, the ability to automatically add vehicle data by search with License plate. Inventory and Part Order features look usefull too.

The are no such features like revert Repair Order to Quote and the ability to restore Quote from Recovery, as it could be done with Repair Order.

It is compatible with tablets, smartphones, and websites. Timeline that is helpful for tracking workflow.

I will not paraphrase the text as you have specified to keep the original format.

Optimal prices in relation to the list of features. It is possible to order auto parts from different parts stores.

Some pages load a bit slowly. Not all features work in offline mode.

It has VIN and lic. plate scanners, so I can just take a photo of the VIN or lic. plate, and it provides me with the detailed vehicle information I need. I also like the Communication Center and ability to send different types of messages to my customers.

The application sometimes slows down. Also, the application doesn't have Parts Tech part supplier.

Availability to customize the Shop website for my customers. Possibility to schedule an appointment independently by customers. I also like detailed Financial Report on all transactions.

There are features that are difficult to understand and there are no instructions how to use them.

Very user friendly, super easy to find customers and vehicles for repair history and notes.

Some part suppliers are not available for my country.

A wide selection of invoice templates is available. Provide comprehensive technical documentation even for rear cars. Timeline that is helpful for tracking workflow.

VIN scan works not so fine: it needs good daylight to work right and quite big time of recognition.

Ability to approve/reject the work on the repair order, as well as the ability to pay for repair order by clients.

Some features are hard-to-understand, help tutorials for them are absent or non-informative.