Quantum Workplace

4.7 (86)
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Build your culture of employee success.

Overall rating

4.7 /5
(86)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support
4.8/5

98%
recommended this app
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86 Reviews

James
James
Overall rating
  • Review Source

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  • Ease of Use
  • Customer Support

8 Years Experience with Quantum

Reviewed on 14/04/2016

I have used Quantum for 8 years at 3 different companies. The experience has been excellent.

I have used Quantum for 8 years at 3 different companies. The experience has been excellent.

Christine
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  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

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  • Value for Money
  • Ease of Use
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  • Likelihood to recommend 10.0 /10

Building our Culture of Feedback & the New Generation Loves It!

Reviewed on 24/04/2024

Really enjoying the product as well as the staff.

Really enjoying the product as well as the staff.

Pros

It is very easy to use from an administration perspective. Because we linked it to Outlook it has been easy for staff to use as well. Love the reporting and AI functions.

Cons

It would be a lot to learn and roll out all at once. Taking each module at a time has led us to a successful roll out.

Tyler
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  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

ES&S Quantum Review - Tyler

Reviewed on 01/05/2024

Pros

The ease of use and ease of extracting data

Cons

Changes in the program that differ from our historical data collection appears to be removing us from new updates and features.

Phyllis
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  • Industry: Utilities
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

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  • Value for Money
  • Ease of Use
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  • Likelihood to recommend 10.0 /10

Exceptional Team, Outstanding Partnership

Reviewed on 26/09/2024

Working with Quantum Workplace has been an exceptional experience. What I value most is the...

Working with Quantum Workplace has been an exceptional experience. What I value most is the personalized support from the team. They’ve consistently gone above and beyond to understand our needs, providing timely guidance and solutions that have made a real impact on our engagement survey process.
Their tools are powerful, but it’s the team that truly stands out. They’re proactive, responsive, and genuinely invested in our success. I’m excited to continue working with them on our new hire and exit surveys, knowing we’re in great hands. If you want a partner who cares about your success, I highly recommend Quantum Workplace!

Pros

What I love most about Quantum Workplace is their exceptional team and the personal touch they bring to everything. I'm not sure if I'm able to share names on this review, but the team have been amazing throughout the entire engagement survey process. They understand our needs and provide timely, thoughtful support every step of the way. Quantum's platform is user-friendly and powerful, but it’s the team's commitment to our success that really stands out. They’re more than just a vendor—they’re a true partner invested in helping us grow. Highly recommend Quantum Workplace for anyone looking for a supportive and reliable partner!

Cons

The team's support has always been quick to assist, making the process of learning all the new tools much easier. It's hard to find something that's not to like about Quantum Workplace and their amazing team!

Megan
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  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source

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  • Likelihood to recommend 9.0 /10

Great functionality, even better customer service!

Reviewed on 05/08/2024

Cameron has been so informative and patient with our group as we review the system functionality...

Cameron has been so informative and patient with our group as we review the system functionality and decide on how we want to move forward. He and his team have spent time answering our questions, providing resources and showing us the functionality of the system. The survey functionality has been great, and [sensitive content hidden] and her support team has been great at supporting our team through our first (for the group) employee engagement survey.

Pros

So versatile! I also enjoy the amount of data available - our company is data driven, so being able to slice and dice (with minimal effort) is so great! The AI functionality is great when reviewing data quickly, to point us where we need to look next.

Cons

I don't know that I have any. Currently, we are only utilizing the survey portion of the system, and the customer service and ease of use has been wonderful.

Tori
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  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

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  • Ease of Use
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  • Likelihood to recommend 8.0 /10

Main Street Gourmet Quantum Review

Reviewed on 19/12/2023

Overall, my experience with Quantum has been great. I enjoy learning about new features and ways to...

Overall, my experience with Quantum has been great. I enjoy learning about new features and ways to use the platform to make processes easier. The survey feature is my favorite and I have become very experienced with it. I like meeting with employees to get their feedback and it helps me to connect with them more frequently. The platform looks nice and is easy to use.

Pros

Quantum Workplace is very user-friendly and easy to navigate. I like the survey feature the most, because it gives us insight to how our employees are feeling about the workplace, and we can see results over a long period of time.

Cons

I don't have many cons. I think the biggest thing would be that I wish production employees could utilize the platform more. For us, Quantum is used primarily by office people, and it is difficult for production employees to use it because many of them do not have active email addresses or easy access to the internet at work.

Melanie
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  • Industry: Apparel & Fashion
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
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  • Value for Money
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  • Likelihood to recommend 8.0 /10

Excellent tool for Performance Management!

Reviewed on 31/07/2024

We have had a great experience with the QW team. They are knowledgeable, responsive, and a...

We have had a great experience with the QW team. They are knowledgeable, responsive, and a pleasure to work with. The tool has multiple features that take allow you to manage an employee's career journey and performance cycles.

Pros

The multiple components of the tool - a total talent management/performance tool.

Cons

We don't use the feedback tool yet, so I am lease familiar with that piece.

Marc
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  • Industry: Religious Institutions
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

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  • Value for Money
  • Ease of Use
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  • Likelihood to recommend 10.0 /10

A potential game changer!

Reviewed on 27/09/2023

I have loved the team, their wisdom, their professionalism and willingness to support us in every...

I have loved the team, their wisdom, their professionalism and willingness to support us in every way. This platform stood out from the other 3 that we also reviewed and we are satisfied.

Pros

I love the ability to easily access the analytics when we do a survey. I also appreciate how the platform is accessible to our employees in several ways including using the mobile app. Overall, the tool for setting goals, having one on one conversations, is a potential game changer in seeing progress, celebrating wins and making pivots when needed.

Cons

The tool is fairly intuitive but it is wise to have good training so that your launch of the platform esp. for goal setting and one on one conversations happens in a way where people can navigate the learning curve. As with any platform one's organization needs to have a change/adoption strategy that is thought through and leaders need to model the adoption and use from the beginning.

Lisa
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  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

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  • Value for Money
  • Ease of Use
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  • Likelihood to recommend 10.0 /10

Great system with user-friendly functionality!

Reviewed on 27/06/2024

Streamlined processes that make surveying and recognition simple and useful.

Streamlined processes that make surveying and recognition simple and useful.

Pros

Quantum is very user-friendly for our employees. As an admin, it is nice to have the proxy feature as well as be able to customize the system for our specific needs.

Cons

So far I haven't found anything that I don't like about the system.

Jessica
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  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

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  • Value for Money
  • Ease of Use
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  • Likelihood to recommend 10.0 /10

Better than Anything I Imagined was Out There

Reviewed on 30/08/2023

Phenomenal.

Phenomenal.

Pros

It's a toss-up between how well they are already set up for all the different kinds of things I want to track and understand and how fantastic and helpful the customer service is.

Cons

When you add labels, if you add the wrong one, they can't be deleted, even if they're not attached to anything, which makes it difficult to trust that multiple users will code with the same thing. But that's literally the only concern I can come up with. I love the system.

Lindsay
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  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

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  • Value for Money
  • Ease of Use
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  • Likelihood to recommend 10.0 /10

Best Customer Service

Reviewed on 28/06/2023

Pros

When working with various software companies, it can be particularly frustrating when they aren't responsive, push you to a knowledgebase article, or don't directly answer your questions. While the tool is very intuitive, whenever I have had to reach out to Quantum, they respond almost immediately and are always VERY helpful. This truly sets them apart from others.

Cons

No complaints. We are actually looking to expand our services with them and are having a demo next week to potentially transfer our performance management process to Quantum.

Alternatives Considered

Cornerstone Software and SurveyMonkey

Reasons for Switching to Quantum Workplace

Ease of use, ability to integrate with ADP, and customer service quality.
Philip
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  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

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  • Value for Money
  • Ease of Use
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  • Likelihood to recommend 10.0 /10

Quantum = Quality

Reviewed on 06/12/2023

Our experience in working with QW has been one of receiving a high-quality product with high-quality...

Our experience in working with QW has been one of receiving a high-quality product with high-quality service from high-quality people.

Pros

Metrics, analytics, spreadsheets and dashboards are all data-driven. That data, positive or negative, is determined by people. In spite of the looming presence of AI, people still matter and will ultimately lead to an organization's success or failure.

Quantum Workforce's people have partnered with us to help make our people better.
Our operations are more efficient and productive now that there are clear and measurable goals for everyone.

Cons

We have seen no drawbacks in working with QW. Their staff members are all committed to doing all that they can to help us improve our operations.

Kimberly
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  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

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  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Support Team and User-Friendly Interface

Reviewed on 29/11/2023

Very positive experience. Great team of people willing to give their time and energy to help you...

Very positive experience. Great team of people willing to give their time and energy to help you however they can.

Pros

As an HR professional, my favorite part about using Quantum is the client support. Our Customer Success Manager is fantastic, responsive, efficient, and fully engaged with the work. She truly seems to want the best for our organization and shares tools and resources to help us achieve our goals with Quantum. Each Implementation Manager we've worked with to roll out a new survey for our employees has also been great.

Cons

Difficulty with HRIS integrations; it has not been a simple process to get the employee data connected with Quantum in order to send out surveys. We have had to do laborious manual reports, and then spend months trying to get our HRIS system to connect with Quantum. I would not necessarily place the blame on Quantum or its software, but it has been a process.

Eric
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  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent Product and Service

Reviewed on 27/09/2023

overall, this has been an excellent change for us and we're almost two years into it.

overall, this has been an excellent change for us and we're almost two years into it.

Pros

Quantum is easy to set up and the customer service is excellent. Highly knowledgeable and responsive.

Cons

Still learning about the performance management and whether we can make that module work for us

Ashley
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  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Happy customer from day one!

Reviewed on 31/05/2023

Until launching our most recent engagement survey, I was unaware of gaps and areas of needed...

Until launching our most recent engagement survey, I was unaware of gaps and areas of needed improvement we were overlooking every day. Quantum survey helped us to see the areas where we needed to provide the most attention.

Pros

Quantum provides an infinate amount of splicing capabilities to view your survey results in any possible way. I was able to view my results in signifcant ways that impacted our company goals.

Cons

Our company had a disappointing participation level this year. We would have loved the ability to open and close the survey as needed to allow for more participation.

Carrie
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  • Industry: Consumer Electronics
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quantum Workplace has improved our processes

Reviewed on 31/03/2023

Everything from implementation to go live was great. I feel very supported and am able to get help...

Everything from implementation to go live was great. I feel very supported and am able to get help quickly when I run into problems (which is rare).

Pros

Quantum Workplace helped us move from tracking employee performance in excel and word docs to having a streamlined and easy to use performance evaluation and goal tracking process all housed within the system. The automation and reminders that the system has resulted in a higher completion rate and less burden on HR and managers to track people down and get them to complete their parts of the process.

Cons

I haven't found anything I don't like about the system yet.

Carolina
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  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

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  • Value for Money
  • Ease of Use
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  • Likelihood to recommend 9.0 /10

Great Survey Tool

Reviewed on 26/04/2023

Pros

Quantum Workplace has been an essential tool for gathering feedback on Training events, employee engagement, company culture, and so much more. The survey flexibility makes creating surveys a breeze.

Cons

Question scales can be a little confusing and take some time to get familiar with.

Christine
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  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

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  • Value for Money
  • Ease of Use
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  • Likelihood to recommend 9.0 /10

Misc

Reviewed on 31/03/2023

Pros

I like the reporting function. It is very intuitive.

Cons

I don't have anything to include in this.

Suanne
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I implemented the Engagement Survey as I'm new on the job and expected to improve Retention.

Reviewed on 14/04/2016

The Team Pulse software was so easy to use for both me and my employees who took the survey. The...

The Team Pulse software was so easy to use for both me and my employees who took the survey. The multiple options of breaking down the results made it easy for me to distinguish specific goals and actions to take within my multiple office environment. He privacy feature is so accurate that even in testing I was not able to see who had accidentally filled out another employees survey. Their customer service was phenomenal with just the right amount of contact and they were always available to assist and accommodate my requests. Overall, my experience with Quantum's Engagement survey has been not only pleasant but everything I had hoped for and more.

Christa
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The software is very flexible and easy to use. The reporting capabilities are terrific.

Reviewed on 14/04/2016

This is the 3rd year we have used Quantum's employee satisfaction survey and we added quite a few...

This is the 3rd year we have used Quantum's employee satisfaction survey and we added quite a few custom questions. The software is comprehensive and meets most of our needs. The only constructive feedback is around the 4 areas of satisfaction and the face icons and language that is used. These icons show the sad face in a dark color and our staff is very sensitive to that connection since we have a huge focus on diversity. Also, from our staff's perspective, the language used to describe each icon is offensive (e.g. disengaged). So, we have had to customize the icons for all of our PowerPoint slides.

Tim
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This is a Game Changer

Reviewed on 14/04/2016

We just finished our second year using the Engagement Survey. The data we gathered is incredible...

We just finished our second year using the Engagement Survey. The data we gathered is incredible and helped us reach out to our decentralized team like never before. It gave us insights that have allowed us to strengthen our processes and eliminate things that create issues for team member morale. It also allows us to be very transparent as we move our business forward and continue to grow. We have been pleased with the process and look forward to continuing our relationship with Quantum.

Kris
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Year 2 - Still Love it!

Reviewed on 14/04/2016

This was our 2nd year using Quantum Workplace - Team Pulse to do our employee engagement survey....

This was our 2nd year using Quantum Workplace - Team Pulse to do our employee engagement survey. Quantum is easy to work with and the product is very easy to use. They made some good enhancements to the reporting this year and our manager's are actually entering their commitment plans into the system! Great job - we plan to continue working with QW!

Seth
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best in class "next gen" engagement surveys

Reviewed on 22/04/2016

I honestly have no "Cons" about the TeamPulse product, except that it may be too slick for very old...

I honestly have no "Cons" about the TeamPulse product, except that it may be too slick for very old school, very tech phobic clients we work with together?

Pros: Quantum's people and processes, namely Liz and Jarah
The continuous improvements to the software and reporting/dashboards
Friendly Nebraskans who are easy to love.

Austin
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Very easy to use yet comprehensive enough to draw critical data.

Reviewed on 15/04/2016

We have several years of data to compare which makes for a very easy and fluid analysis. The crew...

We have several years of data to compare which makes for a very easy and fluid analysis. The crew at Quantum are extremely friendly and helpful in setting up the survey and follow through. Overall this is a great company to do business with.

Sam
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Easy to use product and great people to work with

Reviewed on 14/04/2016

I found the Quantum team very professional and knowledgeable - they helped us design a survey that...

I found the Quantum team very professional and knowledgeable - they helped us design a survey that was right for our objectives and supported us through the survey process, including helping determine some next steps.