Crew Platform Reviews
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7 Reviews
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Learning Every Day
Reviewed on 10/03/2023
Overall, my experience on Crew Platform has been better than our previous platform - definitely an...
Overall, my experience on Crew Platform has been better than our previous platform - definitely an upgrade. I think our organization is doing a lot of unprecedented things on the platform and crew has been great at doing everything they can to accommodate our growing pains. We look forward to the continued growth and adaptations.
Pros
Crew Platform has made it easy to look at our membership base at a high level. Our members seem to enjoy the platform more than our previous one.
Cons
The membership management part of Crew Platform can be frustrating. Exporting form data becomes chaotic if you change anything in the form along the way, which happens often. Also, organizing the settings for different tracks and forms can be pretty confusing and not so intuitive, leading to wasted time clicking around and trying different settings to see if you're getting the intended results. I wish the controls were more intuitive including adding/removing members to different groups. Furthermore, we seem to run into an issue of event time notifications being sent in Central Time, despite the settings saying Eastern Time, which causes confusion for our members.
Reasons for Choosing Crew Platform
The former platform didn't meet the required needs of our organization at the time.Switched From
WeThriveReasons for Switching to Crew Platform
Price, customer service, database- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wonderful platform for nonprofit communities
Reviewed on 10/03/2023
Pros
Our Crew platform hosts all of our community communications - online events, e-news, participant & volunteer curriculum, discussions, etc. It's a reliable central gathering place and we value it highly.
Cons
I built out our community structure and that's not my area of expertise, so take this with a grain of salt! I don't always catch all of the settings on the first go-round, so have to go back and add modules to a cohort's dashboard or set meetings to be visible only to those who are included.
Reasons for Switching to Crew Platform
The customer service/support has been outstanding.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Crew helps propel our impact!
Reviewed on 10/03/2023
We are a big supporter of the platform and recommend it to our community embers.
We are a big supporter of the platform and recommend it to our community embers.
Pros
Crew is great for content management, and keeping users active and engaged.
Cons
We don't have many cons to share because it's been a great tool for us.
- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Incredible platform, phenomenal support!
Reviewed on 17/02/2021
Pros
I love the ease of using the program and customizing it to my needs. It’s very user-friendly and above all the support team is absolutely incredible! If I ever have a question, recommendation, or problem they respond right away and help to provide solutions. I also Love the gamification aspect of the platform. The system has saved me a tremendous amount of time and made my procedure so much more streamlined.
Cons
The beautiful thing about the platform is that if you feel that there is something missing the likelihood is that the team is already working on developing that. The team is always open to hearing feedback and bettering the system to fit your needs.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Awesome app. Really useful
Reviewed on 05/08/2022
Pros
Ease of everything. My team never missed a beat with anything having this app
Cons
Literally nothing to complain about other than price. Offer a larger free version!
Response from Crew
hello, looks like a review for another product in the food industry. not ours. mind taking a look? thank you!
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Crew Platform x #MyLittleBigThing Use
Reviewed on 29/09/2021
Pros
The platform is very easy to use and one can easily deploy their movement online in less than a month! The customer service is also very fast and friendly in case you run into any issues. The students we had on the platform also reported that it was very easy to use.
Cons
The platform needs some guidance to use at first for administrators.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wonderful Product and Support Team
Reviewed on 17/02/2021
Wonderful. They have a great team.
Wonderful. They have a great team.
Pros
Best Features: Groups, Events, Conversations, Badges
Cons
There are still some elements in development we are excited to use.
