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Crowdtech Reviews

Crowdtech

4.5 (10)
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Market research solution for organizations

Overall rating

4.5 /5
(10)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.5/5
90%
recommended this app
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10 Reviews

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good overall experience

Reviewed on 16/02/2022

Pros

It's an easy to use tool with many functionalities for building complex questionnaires. It's a multi-use platfrom where survey, panelmanagement en communitybuilding is integrated. The tooling can easily be used by a large amount of users within one organization.

Cons

The Communityplatform needs some more advanced functionalities in order to be aligned with the competition. The survey tooling could use some more well-thought UX questioning technology. Like first-click, eyetracking, better heatmap output, etcetera. The Paneltooling could use some more functionalities to have better tailor made insights into the composition of your panel.

Alternatives Considered

CMNTY Platform

Reasons for Switching to Crowdtech

Panel management & Survey tooling functionalities
Matthijs
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Crowdtech is full of options but very easy to use - just great survey software!

Reviewed on 21/02/2022

we use Crowdtech for all our critical surveys such as Net Promotor Score which is an KPI for all...

we use Crowdtech for all our critical surveys such as Net Promotor Score which is an KPI for all the employees in our company. Great software with great support at a excellent price.

Pros

all the options you would ever want for your survey software and questionnaires, but so easy to use and at a great price!

Cons

sometimes Crowdtech implements updates and more functions, but nog always at the better if you have used the software for years and years

Hubert
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Review Hubert Berger

Reviewed on 28/02/2022

Positive

Positive

Pros

The functionality is easy to understand and use

Cons

Integration with other channels is not straight forward

Pascal
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use software with a lot of options

Reviewed on 28/02/2022

It's an easy to use tool with many functionalities for building complex questionnaires. We use al...

It's an easy to use tool with many functionalities for building complex questionnaires. We use al the options, survey; panel & community. It is easy to integrate and in your own look & feel. A lot of different types of questions you can use in the survey. And the helpdesk is friendly.

Pros

Good helpdesk, make the survey in your own look & feel, a lot of different questionnaire types.

Cons

In some toolings you can also prepere the data, for example calculated the promotors & detractors and add it as an extra output column in your data. Reporting in the tooling is not so fancy.

Rene
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent

Reviewed on 12/03/2022

Very nice people, great to work with

Very nice people, great to work with

Pros

It is very flexible, adjusts itself to our needs

Cons

We would like to receive more IT time to customize

Daniel
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

User friendly platform with strong Survey and Community features

Reviewed on 17/02/2022

Great platform. You can experience that the platform is built with the insights from market...

Great platform. You can experience that the platform is built with the insights from market researchers!

Pros

User friendly despits a wide range of market research features (e.g. mobile surveys, online communities, research panels, etc.)

Cons

I would like to have an easy integration with 'other channels' as well. Like whatsapp, social, online chat, etc.

Anna
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Crowdtech easy to survey

Reviewed on 12/07/2021

Easy to handle tool of high quality. Fine helpdesk.

Easy to handle tool of high quality. Fine helpdesk.

Pros

Intuitive and professional tool with a excellent service.

Cons

It takes some clicks while navigating. Sometimes a pop up is required for making easy mistakes.

Jorien
Overall rating
  • Industry: Philanthropy
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Toegankelijk softwarepakket met veel mogelijkheden

Reviewed on 14/03/2022

Pros

Ik werk al bijna vijftien jaar met de surveysoftware van MWM2/Crowdtech. Het pakket is gebruiksvriendelijk en omvangrijk. Je kan veel type vragen programmeren en de mogelijkheden voor het toekennen van voorwaarden zijn omvangrijk. In tegenstelling tot andere pakketten is het in deze tool mogelijk om ook zeer complexe vragenlijsten te programmeren. Ook is het mogelijk om beeld- en/of videomateriaal te uploaden.

Cons

Er zijn natuurlijk altijd verbeteringen mogelijk. Hier is gelukkig ook aandacht voor. Het gaat dan om kleine aanpassingen. Als ik een nadeel moet noemen voor toekomstige gebruikers dan is dat de volgende: helaas is een vragenlijst alleen per vraag te programmeren. Er is (nog) geen functionaliteit om een complete vragenlijst (word) te uploaden (en aan te passen).

Thomas
Overall rating
  • Industry: Real Estate
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Laagdrempelig survey en panelprogramma

Reviewed on 02/02/2022

Fijne partij om mee samen te werken. Duidelijke en snelle communicatie, kwalitatief goed werk...

Fijne partij om mee samen te werken. Duidelijke en snelle communicatie, kwalitatief goed werk beloftes worden nagekomen.

Pros

De responsive survey mogelijkheden en makkelijk in gebruik.

Cons

Flexibiliteit in lopende onderzoeken toepassen.

Verified Reviewer
Overall rating
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Creatieve onderzoeksmethodes

Reviewed on 02/09/2022

Pros

De simpelheid van het opzetten van een kwalitatieve en creatieve survey. De opties zijn eindeloos. Als je hulp nodig hebt dan is de service super.

Cons

Er zouden meer demo's beschikbaar moeten zijn voor de gebruikers. Op die manier kan je beter gebruik maken van templates.