Clairiti Reviews

Simple to use and takes the hassle away from conducting background checks by selecting a package of common background checks, but also, if a situation warrants it, it is possible to customize the background checks for a more comprehensive report.

Selecting a wider or more comprehensive set of reports does ramp up costs considerably.

There is very little information required and it makes initiating background checks very quick.

Sometimes results can be a bit slow, but that may be due to the entities providing the information.

I keep getting an error message on this entry. I don't know what you want! Most reports are received quickly.

Customer service is not what it used to be.

Software is easy for our end users to use and setup/training takes very little time.

Really don't have any negative comments.

The ease of the service, very quick, can upload and store all background forms the candidates complete.

Downtime and time for customer service to answer the phone at times

- Straightforward interface and fast to use
- Covers all the bases and then some
- Excellent human support

- I have no real criticism, my favorite I have used

The software is extremely easy to learn and use. I wish all of the systems we work with were this easy to learn and use. We were able to train our team of 8 in 30 minutes. The use of the software began following day. We are receiving background results now in under 2 hours on average versus 24 - 48 with our previous vendor. This has given our company a big advantage in our industry when it comes to the hiring/onboarding processes.

There is really nothing we do not like. Even if a problem does develop, we have received resolutions in under 5 minutes.

It's user friendly; contains the important background features we need; reasonably priced and customer service team is very responsive when I've needed them - which is rare.

I have not found any functions that are difficult...

The ease of use is amazing. It makes the business of background checks and drug screening so much more manageable than other platforms.

Costs can sometimes be high if candidate has lived in multiple states/counties. If there was a more cost-effective package for candidates like that would be nice.

Easy to use and perfectly suited for my needs

I am satisfied completely with it. But I dislike greatly the IVR service over the phone.

I like that I can pay as I go and not have a monthly subscription. We are a small company and don't hire every month. When we do hire, we need a thorough background check and credit check. I like the swift hire feature so the applicant enters their own information.

The software itself is very good. Sometimes some of the jurisdictions that we need information from are slow to respond.

Ease of use. I only use it occasionally for new hires and the service is fast and efficient.

Nothing that I can think of off the top of my head

Easy, fast, to use. Doesn't take a lot of time out of your day to get the results you desire.

Their billing doesn't always send an email saying 'invoice ready for payment' (or whatever). So I've gone extended amounts of time before paying -- which truly makes me nuts.

The information typically comes back rather quickly. The system is easy to use and the cost are calculated as you add item so that you are able to stay within budget.

The reports can be a little confusing - there has been a few times that the dashboard indicated a record but nothing was on the report.

Easy to submit requests. Easy to receiver results.

Nothing. A satisfied user. Is there a mobile version?

Dependable and I get the information I need to make staffing decisions.

I don't have a comment on this. I can't think of anything.

Effectiveness, user friendly, quick response

I have no complaints about the software.

The easy updates and quick availability to add additional searches.

The way you have to find the reports. The first time it was very confusing and if I am going fast I forget you have to click the other section. Just doesn't make logical sense. Also, the auto billing is an issue. I am constantly having to contact to make sure that the payment runs and my account has gone into default without me knowing it because the auto pay did not run

The portal is easy to use, incredibly fast, and documents are easy to upload

Not totally intuitive, pop up messages talking about regulations pertaining to a particular search or state would be helpful

Very user friendly. Can go back and add additional searches

Sometimes the results took too long to come back

Global HR Research was extremely comprehensive. Useful in a multitude of applications!

Global HR Research software was definitely overkill for our needs.

Super easy to use. The menus are intuitive and easy to navigate.

Time to implement was longer than hoped.

Handles are needs as a small organization with multiple locations

Help Center - Does not cover search items for specifics - broad categories

The cost and turn around time are by far the best. I have used other companies for background checks who were more expensive and took weeks to return results. Global HR has impressed me not only on their turn around with the background checks but also with their customer service. Any time I may have question, the customer service team is always very responsive.

The selection of background checks can be a bit confusing.