SalesLoft Reviews

From local dialing to organizing cadences and keeping your daily activities organized, this platform is it.

For a smaller business, you can do everything you can do in salesloft in Hubspot and more in Hubspot.

The possibility to create cadences is really useful to me (and in general for any sales company)

In order to create cadences you must import all contact from another platform (Salesforce in my case) and this is a long process

User ability is high - the layout of the site is easy to find information/content you're looking for. Like the use of "Snippets" vs. "Templates"

Calling features are poor - need to be able to call through salesloft with it accurately importing the call into salesforce and Chorus.

Filter options within a cadence or account are messy and do not pull the information needed.

Very intuitive. I use it mostly for sequencing prospects. Like the A/B test feature. Sequence performance tracking.

Integration with Hubspot isn't great. Nothing else to add!

Salesloft is the main reason I'm still in a sales position. Before the system, I was leaving over 70 of the same voicemails a day and had to manually track my cadence progress which was messy and unorganized. Salesloft has completely transformed my work style for the better and has lead to multiple successes in my career. I am much more efficient, organized, and happy than I was prior to Salesloft.

I'd say Salesloft runs great 75% of the time. The other 25% of the time my co-workers and I frequently run into issues where the system doesn't function properly. The most common issue I run into is when the entire program becomes unresponsive leading me to uninstalling and reinstalling the extension and even then it sometimes doesn't fix it. Another frequent issue I run into is when Salesloft doesn't record or log my calls for the day. I've had calls that were never logged and also calls where it took over a day to show up.

My favorite aspect about using Salesloft is the fact that it is so intuitive, and easy to use. Set-up is simple, and the features this platform offer are limitless

The tool currently integrates with LinkedIn Sales Navigator, but only for team plans. I wish it was able to integrate with all instances of LinkedIn.

It records all your calls automatically. It's really nice to be able to go back and listen to calls or share calls internally. The email cadences work well and are easy to use. It syncs to our CRM (Salesforce). It logs all emails automatically in SFDC. It also makes it really easy to log calls to SFDC. Much faster than doing them manually through SFDC. I also like being able to see if the email recipient has viewed my email.

It only gives me the option to log calls to my CRM about 80% of the time. It's great when it works but it's annoying when it doesn't. It just means I have to log them manually when that happens. Also, the feature that allows you to see if a email recipient has viewed your email doesn't seem to work perfectly. It's probably not possible to make that feature work perfectly 100% of the time because Tout was the same way.

I like the fact that all email communication can be turned to cadences, and we can move away from antiquated email templates. I'm a big fan of the dashboard, that shows what calls, emails or tasks are due each day.

The only thing I wish was different is the navigation, sometimes it requires a few too many clicks to get to cadences or schedule an email send.

The ease of use speeds up onboarding, converting new workers into producers in weeks. SalesLoft simplifies prospecting and keeps sales teams up to date on communication plans with potential accounts and leads. Analytics provide vital data to ensure you're continuously improving sales cycle efficiencies. It also helps the marketing team manage messaging style and content. Thus, Sales teams can focus on selling instead of creating messaging. The onboarding procedure was meticulously and it was easily set up.

The only major issue I've had is arranging our emails. If you develop a template and then send it, it seems sloppy and likes it originated from just a computerized method.

Having email templates and being able to create cadences can be useful.

More bugs than a low budget apartment in a bad neighborhood
Dialer is bad and slow
calls frequently do not log- Salesforce integration is bad
Got labeled a spammer
Doesn't work well with Outlook/O365
Delay on emails
Certain graphics and text go through poorly/unprofessionally
Attachments frequently don't work/won't go through
Support is very bad
No functionality to pre-list call outcomes to speed up slow dialer
No importance or other buttons on email
The "opened by" functionality isn't smart enough to know if you opened the email or your prospect did
Limited LinkedIn integration
Imports frequently fail and take longer than they should, particularly if from a report rather than lead view

The product has a lot more depths than similiar products and offers many great features.

Hubspot Integration is not greatOnboarding and ongoing Service are really bad

We purchased this product just over a year ago and there really is so much you can do. The reporting capabilities are virtually endless. I love the plugs into Slack and Salesforce. We use those daily. It really motivates my team to see who is setting meetings through SalesLoft and when they are being scheduled.

This has been a very heavy lift. Things that would would think are intuitive are not. Changing the time for a cadence step is not as simple as changing the time. We have had to undergo multiple trainings for my team to bring everyone up to speed and training new hires has been difficult. That being said, there is a lot this product can do and will likely become very powerful once everyone gets the hang of it.

Ease of use, volume of outreach in a matter of minutes, prospect tracking

Texting is not easy to use and opting each prospect to allow for texting is a process. The app also needs to be better updated.

Its the best tool for sales team, the ease its provides with the automation and tracking of email is amazing. Also, I can use analytics to review my team's performance

The tool is a littlie complicated for the new users/ one need to spend good time learning this and I feel the reason is User interface and user experience they provide

The tool undeniably boosts the productivity of a sales team. You're able to touch a much higher volume of prospects per day than without it

the downside is the platform was architected and built by a 5 year old. Their APIs is bad so their email integration with Outlook is constantly spotty. The logic built into the Contact sorting function is very basic so its hard to sort through a high volume of contacts at once. Worst though is that their customer service always blames user error when IT departments have gotten involved and mapped the problems back to them.

I love how you set up cadences to do a mass call and email list which makes it way easier than before I used Salesloft and had to log each call manually. Plus it allows me to do my job remotely which was a saving grace during covid.

Sometimes when a person replies to an email to say theyre not interested, it doesn’t automatically remove them from the cadence.

It's easy and it works, albeit doesn't have the greatest interface and some features are lacking.

There is no way to pause a single cadence that is not performing well - you must delete it entirely or pause all cadences.

Ability to integrate multiple communication channels make this a sophisticated tool.

There are a lot of features, badly it makes this tool a bit complex one to use.

I like that I can automate my cadence. Customizing number of calls, and then send out corresponding emails depending on where my prospects are in the sales cycle.

Over fast few days they've had some server issues so that has slowed us down a lot.