StoreKit Reviews

storekit is a well suited easy to use system which would work well for any business.

the request to see preparation time is a simple feature to add I'm not sure why isn't there already.

Compared to other sites and platforms it is very reasonable to use and the cost is worth every penny.
Menu is very easy to create
Customer service and support are one of the best, honestly haven't had such a great experience for a very long time!

Not much really.
Would probably like to have the option to personalise your page more to your trade, meaning to look more like am individual website, which will be great!

The reports have been invaluable for stock purchases according to events, and the ease of use has meant that everything always runs smoothly. I'd started using it because of the pandemic but have continued afterwards because it's so useful.

It's all been simple to use as a standalone system.

Storekit has a very clear and intuitive interface, is very easy to set up, really catered to the needs of small food businesses, and has a fantastic technical support team.

I wish the interface could allow a higher degree of customisation (colour palette, cover image, etc.)The fee is a bit high, but considering the good tech support it is ok.

- Ease of use
- second to none customer service

Honestly so far i do t have so much to report. Maybe a better mo ile experience would help and closing orders through the POS tablet

No setup fees, quick setup, and excellent customer service. The software does everything we need to sell food and drink in our theatre and cinema. Easy to use.

Seat selection dropdown was initially too long (as we have hundreds of seats), however, Storekit have since improved this based on my feedback - and it is now searchable. Great!

Nice and easy to set up and use. Very simple to use.

Cost of payment processing, but cost could be factored into the product, Stripe is sooo expensive, our card processing is 0.03p auth and 0.3 to 0.6%.

Storekit offers exceptional services, including easy installation, user-friendly interfaces, and assistance.

It is not possible yet to schedule closure days based on a calendar.

Customer service from the team to set up and ongoing is great

none at the moment, have not used it for very long so we are still testing it.

Storekit is easy to install and easy to use. The features are thought trough greatly and the customer service is excellent.

For Dutch users, compared to Thuisbezorgd (Just Eat Takeaway) the interface is a bit more amateuristic. Or positively said: 'underground'. The address form at the beginning (only zip code?) is a bit unclear. People might wonder if the product really arrives.

The system is easy to use and setup. It is constantly developing and it feels like they have a team that really takes the feedback on board and uses it to improve their software. I am looking forward to seeing it develop further.

In order to use this product and eliminate the need for a POS system it would need a stocktake system integrated. It's also a problem if you can't get wifi as there is no backup option to put sales through which could be disastrous during a busy shift. There are also times where there is no customer support available, sometimes critical periods such as a Friday/Saturday night.

Storekit is so easy to use, especially for setting up a store and menu. The best bit is that it's really user friendly for the end customer, which I believe has helped secure repeat business.

The only negative I can see from a customer point of view is not being able to see delivery slots before filling the basket with their order.

versatile system, can be customised without too much fuss

there is nothing not to like

Clean and quick
Easy to set up and manage menu and photos

Loyalty program
Need more options to develope and change background of the shop

Really complete components for setting up an online store. Customer service is super helpful and always walks me through the process when I get stuck! GreT analytics to see sakes data over time too.

1. Don't like that the url link to stoes is clunky and a bit ugly. Would be better if it could be personalisable and more user friendly so when you post it on social media it reads/looks better
2. Need to be able to duplicate menus for editing rather than starting a new menu each time

Easy to set up, intuitive to use and elegant design. Customer support is fast and effective.

No facility to limit the number of items each customer may order

So intuitive! Easy to navigate menus, instant feedback from trialling ideas.

To have video on the splash page would be great.
Also, the ability to
Mark orders as “complete”. When it’s busy and multiple users can be tricky to keep track.

The technical support response rate is fascinating however we hardly need it as everything is always running smooth and storekit being so simplistic yet pertinent to achieving sales makes everything such a joy to work with.

Hardly anything the interface is great and for a software layman like myself it was so easy to set up with the technical team though they did majority of the work I strongly recommend this product.