Heimdal Threat Prevention Reviews
Heimdal Threat Prevention
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26 Reviews
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Avoid attacks by 2-way DNS filtering
Reviewed on 18/03/2022
Very useful. Big help as users will click on links or try to enter suspicious websites
Very useful. Big help as users will click on links or try to enter suspicious websites
Pros
Easy to use and highly effective. Short time from implementing to full use as all settings are predefined - you can of course change those.
Cons
It cost money :-) Heimdal separate functions in new modules. Everybody needs to make money but some functions could be under existing modules.
Alternatives Considered
Symantec Endpoint SecurityReasons for Switching to Heimdal Threat Prevention
Heimdal has great support and an easy to use dashboard. Symantec do not have 2-way DNS filtering- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
They just get it right!
Reviewed on 12/04/2022
Great Co, Great Product and excellent customer service - Heimdal Security stand proud for showing...
Great Co, Great Product and excellent customer service - Heimdal Security stand proud for showing the industry how it should be done!
Pros
It's not just the feature rich software its that fact that this company stand right behind their product with nothing short of excellent support. They know it's important to get to clients promptly and they know they need to have actionable knowledge. They excel at both.
Cons
the web ui is a little cluttered and not easy to navigate. I'm learning to live with it's foibles and the Pros outway the cons.
Alternatives Considered
FalconReasons for Choosing Heimdal Threat Prevention
BitDefender are rubbish when it comes to support and the product is tired.Switched From
Bitdefender GravityZoneReasons for Switching to Heimdal Threat Prevention
too expensive and not available to smaller clients.- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Heimdal - Does the job
Reviewed on 06/12/2022
The install was incredibly straight forward, and we've barely had to touch it since. We use it for...
The install was incredibly straight forward, and we've barely had to touch it since. We use it for ourselves and recommend it to all of our customers.
Pros
The best feature is its complete ease of use. To the untrained, it may look like it doesn't have many features. But that's because it is all managed from behind, and you don't need to touch it on the endpoint.
Cons
We do have the occasional oddity where a program stops working or a port is blocked, and this can be Heimdal being too over protective.
Reasons for Choosing Heimdal Threat Prevention
The features which Heimdal offer, far outweighed ESETs offerings.Switched From
ESET Endpoint SecurityReasons for Switching to Heimdal Threat Prevention
If you combine all of the features offered, and the price it would take to purchase all the features differently, it made complete sense. So it was a financial decision.- Industry: Government Administration
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AntiVirus and More
Reviewed on 20/01/2022
Pros
The software does not take many resources, updates automatically, endpoints can be put in Groups for certain policies, the inventory tool is useful, and installation is quick.
Cons
It is based in another country, and customer support is on different hours.
Alternatives Considered
WatchGuard Endpoint SecurityReasons for Choosing Heimdal Threat Prevention
Webroot has no customer service. When we had an issue, I had to read through pages of technical papers online. And the solution was not acceptable.Switched From
Webroot Business Endpoint ProtectionReasons for Switching to Heimdal Threat Prevention
Heimdal had many more options available.- Industry: Computer & Network Security
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Peace of mind
Reviewed on 23/06/2022
Support is second to none - very responsive and helpful. Peace of mind is absolute and the admin...
Support is second to none - very responsive and helpful. Peace of mind is absolute and the admin overview and ability to remediate remotely is fantastic. It is also built for the work-at-home culture when have settled into after covid.
Pros
It is founded on a deep understanding of the threat landscape and uses all the tools to mitigate that threat.
Cons
Can throw up some Java errors on Mac and the interface is a little clunky although a new one is on the way.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Bettering Security With Heimdal Threat Prevention
Reviewed on 01/05/2024
Pros
I like the secure login and the tool has amazing network and computer security features.
Cons
Heimdal Threat Prevention meets business needs - no complaints.
- Industry: Mechanical or Industrial Engineering
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very satisfied
Reviewed on 07/04/2022
Pros
We bought the product to get a "setup and forget" product to easily patch known 3rd party software on our company pc's. Today we have ended up using it for elevating rights when needed to manually install software and also DNS filtering to prevent users from reaching bad sites and services when not connected our sites. We are happy with the product.
Cons
We often do see false positives in Darklayer guard which we use time reporting to Heimdal. However Heimdal has promised to look into how we can easier report such a site to Heimdal for global white listing.
- Industry: Higher Education
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent supplemental protection
Reviewed on 25/01/2022
Since installing Heimdal I've never had to clean up from a single infection. I rarely think about...
Since installing Heimdal I've never had to clean up from a single infection. I rarely think about it. It just works.
Pros
Since this software is not saturating the market as McAfee, Symantec, or AVG have, it is never specifically targeted by malware developers. Therefore it maintains a high rate of detection for zero-day threats with an acceptable rate of false positives.
Cons
After installing the software I frequently received spammy systray notifications begging me to upgrade, interfering with my full-screen HTPC GUI. However, emailing support I was able to resolve this issue.
- Industry: Newspapers
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy way to be secure
Reviewed on 16/02/2022
Windows and 3. party updates. End user and server protection.
Windows and 3. party updates. End user and server protection.
Pros
Easy to use, high protection, fast and good support.
Cons
No missing features. Two times i had missing feature and in a very short time Heimdal has integrated it in the product.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Excellent security for PC
Reviewed on 17/10/2021
Pros
1. Easy to setup and use.
2. Interface has been modern and clean from start.
3. Provides the best protection against Malicious websites, phishing etc.
4. Has added more features like Firewall, antivirus etc. to compete with other security apps.
Cons
I did not find anything to dislike in the improved versions unlike in previous version in which the app used to change a DNS setting.
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A very intuitive and thorough security product
Reviewed on 23/03/2022
The customer experience and support from Heimdal have been outstanding. Their representatives were...
The customer experience and support from Heimdal have been outstanding. Their representatives were on hand every step of the way and couldn't do enough to help.
Pros
It was clear from the start that Heimdal's security offering was very comprehensive and offered some of the best functionality on the market.
Cons
I least like the cost as once you have added the various elements this can prove pretty costly for an SMB. The pricing would be much more palatable for a larger firm.
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
staying away from malicious websites and their consequences
Reviewed on 28/01/2022
monitoring all accesses that leave and enter my machines, I mainly prevent access to malicious...
monitoring all accesses that leave and enter my machines, I mainly prevent access to malicious situations, including data loss, fishing, capture of sensitive information, malware in general, etc. it's being done.
Pros
ease and tranquility. he does his job clearly, automatically and safely
Cons
So far, there's nothing in it that I can put as bad. I am 100% satisfied with it and its features.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Secure and easy protection software
Reviewed on 27/01/2022
Really good program that easily and effectively protects the company from several types of attacks.
Really good program that easily and effectively protects the company from several types of attacks.
Pros
Easy to buy and install, easy to set up and requires minimal service.
Cons
Lacks function to handle licenses, so you do not have to get customer support to add / remove users.
- Industry: Mechanical or Industrial Engineering
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Provides extra peace of mind
Reviewed on 26/01/2022
Excellent
Excellent
Pros
It requires little knowledge and very little intervention while performing an important and complex function.
Cons
Occasionally there is something I can't work out how to do - but support is always there to help.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Heimdal is a very effective anti virus software
Reviewed on 15/10/2021
Pros
Its stable, and very often find viruses. It has been a good experience overall.
Cons
There is really nothing i dislike about it.
- Industry: Furniture
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
DNS protection
Reviewed on 04/04/2022
Vary positive
Vary positive
Pros
The protecion against known malicious domains aswell as pattern recognition for unknown
Cons
internal DNS can get confused at times, trying to look up internal servers on the internet instead
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Securing endpoints
Reviewed on 07/04/2022
Pros
Nothing has slipped past quarantine. What's more to like?
Cons
It's a bit difficult to manage and perform manual scans. Removing/deleting quarantined files requres direct access to the device.
- Industry: Photography
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Superb
Reviewed on 25/01/2022
Pros
Smooth running, easy to install and use. High value for the money.
Integrates perfectly with Bitdefender Total Security
Cons
I can not find anything to complain about.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
light-weight
Reviewed on 25/01/2022
Pros
Light for the machine. I have been using it with windows 10
Cons
Not very easy interface, I am using it with windows 10
- Industry: Consumer Services
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best experience overall
Reviewed on 12/04/2022
Pros
Support is very responsive, even though this is a free trial.
Cons
I have nothing to complain about so far
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Customer Support quick and efficient
Reviewed on 30/03/2022
The support was quick and efficient, fautless on this occasion.
The support was quick and efficient, fautless on this occasion.
Pros
Quietly works in the back ground and causes no grief to end users.
Cons
The DNS feature caused us issues on a big network/
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Threat Protection and Security
Reviewed on 25/01/2022
This software has reduced the need to be concerned and security and maintenance.
This software has reduced the need to be concerned and security and maintenance.
Pros
I am comfortable with the security it provides and the ability to control client activities
Cons
Rarely client status regarding Windows updates and reboots is inaccurate.
- Industry: Cosmetics
- Company size: 11–50 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My review
Reviewed on 12/04/2022
Pros
First of all, for a free trial/free product, this is one of the most complex ones.
I had paid products that do not offer so much even if they were paid.
Also, the support for the free trial/free product is there even if you did not both it.
Cons
As of now I do not have any issues to report regarding the product.
All in all a good product.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Useful and intuitive
Reviewed on 18/01/2022
As mentioned previously, it helps us when it comes to blocking malicious websites, as we had some...
As mentioned previously, it helps us when it comes to blocking malicious websites, as we had some issues with that in the past.
Pros
Very effective when it comes to threat hunting. Since I have this product, I feel safer when it comes to attacks that could infiltrate our network.
Cons
Couldn't spot any improvements so far. We will need more time to work with it and eventually will reach out to them.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Threat Prevention opinion
Reviewed on 17/04/2022
Pros
Everything is just perfect, but I like the most the speed of the DNS filtering. It happens so fast that you don't even realize that there is a DNS filtering on your machine. Wonderful!
Cons
I don't think that there is something that I don't like about this product.