Focus X Reviews
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98 Reviews
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Worth considering
Reviewed on 31/07/2022
Overall, this software is still worthy to be on the list of tools to use as it has the features...
Overall, this software is still worthy to be on the list of tools to use as it has the features needed, and if it doesn't the developers have an open mind of adding and implementing the feature in a quick window of time. This is also not based on some fancy interface where learning is quite difficult.
Pros
I can say that although this software is technically in constant development for new features, I like it when they act on it in a decent span of time. What I mean is particularly on those modules. The developers are true to their word that they are indeed customizable and are always on the lookout for users requesting such non-existent features.
Like most innovations right now, this has helped it shortening the workload on tasks like this and management is quite easy and problems are easily controlled. I like the graph presentations as I am a visual type of person and it makes it easier to understand data to act on it real quick. This one is also not taxing on computer RAM usage which is very good for some of our relatively old computers. And the best part is it is user friendly.
Cons
Although to a certain degree I agree that limitation on Number of Users in proportion to the charges the company incurs when the new ones, but it would be nice to expand further the accessibility of users as it is expected that softwares like these are intended for employee management, and you can't just amount the number to a few individuals. And lastly, I'm hesitant about doing updates as it somehow messes up "old data" and I don't like having to deal with re-checking them one by one. The developers should up their game on this since this software is dealing with finances.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great ERP!
Reviewed on 07/09/2022
Pros
User interface is awesome. Features and fuctionality is excellent. Good back end support
Cons
AMC rate could be better. Response times for support could be better.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
AMSAF INVESTMENT LLC
Reviewed on 08/12/2020
I am satisfied by the overall performance
I am satisfied by the overall performance
Pros
Easy to learn and user friendly. Good support from Customer service.
Cons
We are into Leasing and Property management the main disadvantage of Focus 9 is that the real management system is not in-built,while it was available in Focus 6 which was much easier to enter the contracts and post the revenues,while in Focus 9 the Tenancies contracts are to be entered through CRM and then gets integrated to Focus so each time we have to check manually whether all the parameters are linked properly. I had faced this issue when i joined this company and it took me almost 2 years to get the revenue posting module to be properly activated. On account of my previous experience while posting contracts and posting monthly revenue still I have to check each unit wise.
- Industry: Oil & Energy
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ERP online
Reviewed on 05/05/2022
All Good
All Good
Pros
Easy to use, reliable to use, User friendly,
Cons
Integration with Gov. Need to do automation
Alternatives Considered
SAP ConcurReasons for Switching to Focus X
Simple productive ERP- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Focus RT
Reviewed on 13/09/2022
Overall, a good experience with Focus in development of internal needs and reports
Overall, a good experience with Focus in development of internal needs and reports
Pros
an approach for mapping characteristics of source code.
Cons
Integration process, always carryout back up and backend modifications
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Customization
Reviewed on 05/09/2022
Pros
software is user friendly and it doenst require an engineer to use it
Cons
Reporting Limitations at different levels of procurement and accounting and VAT
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Feedback about Focus 6RT
Reviewed on 23/09/2019
I won't say it was great. But it is not bad.
Designing should be such that implementation should be...
I won't say it was great. But it is not bad.
Designing should be such that implementation should be quick and flawless.
Pros
Easy to use
Import and export from excel was possible.
Cons
Limited to the number of company to which the service is offered. It is required that the service is offered for any number of companies and across all verticals.
The architecture seems to be faulty. We noticed it during GST implementation. While others completed their implementation within a month after GST was announced, focus required almost 6 months for smooth functionality.
Sometimes the native reports also show up with some bugs. Needs to be fully tested before implementing at customer place.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
That this is useless.
Reviewed on 17/10/2022
Very bad experience
Very bad experience
Pros
We have tried to use focus CRM software but faild because of the inefficiency of this software....around 2 long years they took to implement it and then we found lots of bug & issues arising every single day at the time of data entry which made it quite an impossible task for us to continue on it...For us its completely waste of money & time.
Cons
this is useless not gonna recomend it to anyone
- Industry: Building Materials
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Focus X
Reviewed on 12/09/2022
Pros
Easy customization and reports
Most of the modules available in one ERP
Cons
Basic production module. Payroll and CRM modules separate from ERP
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Focus ERP 9 Good for huge volume of data but bad in terms of service and innovation
Reviewed on 06/05/2021
It is good in managing different companies with different braches data at one place, but sometimes...
It is good in managing different companies with different braches data at one place, but sometimes giving errors and crashing which we cannot afford because our company's operations are 24/7 and we cannot wait for some time to fix the issue because it results in waiting for the FOCUS to respond and resume work.
Customer service support is very bad. we have to wait for a few days after the call log to get assistance even on a very minor issue.
Pros
Can process huge volume of data
Integrated with our company's need
Options to get filtered data
Can request for a specific kind of module to be implemented according to need
Cons
A lot of bugs and errors
Sometimes get crashed while working on something important
Very slow when processing huge volume of data
Graphically looks very old and cheap
- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Unsatisfactory
Reviewed on 26/04/2022
Unsatisfactory.
Unsatisfactory.
Pros
Nothing! your system is not even helping us to ease the work
Cons
Everything. We are using your system but It gives us headache because of the glitches
Response from Focus SoftNet
Thank you for taking the time to provide feedback. We value customer feedback and strive to improve every aspect of your experience. Please send your concerns to [email protected] so that we can resolve them.
- Industry: Industrial Automation
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Excellent ERP Software
Reviewed on 24/11/2020
Focus9 is used for all business related activities. we need many possible improvisations on already...
Focus9 is used for all business related activities. we need many possible improvisations on already reported issues to ensure things are more smooth
Pros
Ease of use for basic operational work. detailed customization possibilities. well designed user interface.
Cons
As such this ERP software does pretty much all things. the only cons are regular glitches in the software that only gets resolved by frequent patch updates on server and end-user work stations.
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Experience
Reviewed on 06/05/2021
it was a good experience as I used the software for the first time but I never let me feel like...
it was a good experience as I used the software for the first time but I never let me feel like that, as it is user friendly with good functionality
Pros
It's user friendly , easy to administrate
Cons
nothing I feel like that may be the customer support need to improve with low cost
Alternatives Considered
TallyPrime- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Focus is one of the best Accounting Software
Reviewed on 27/11/2018
Pros
Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers
Cons
Customer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team,
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Feedback
Reviewed on 16/05/2021
We are using Focus since 2003 hence overall comfortable with it.
We are using Focus since 2003 hence overall comfortable with it.
Pros
1.Few features that was in RT not in Focus 9
2. Fixed Assets, Depreciation not posting correctly
Cons
The online option is very difficult to operate than Desktop. Lot of feather not there in online that has in Desktop
- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Focus 9
Reviewed on 05/12/2020
We are handling sales, purchase, finance payroll, production and all facilities connected with...
We are handling sales, purchase, finance payroll, production and all facilities connected with trading companies.
Pros
Focus 9 is very much recommendable because of its easy customizing feature and user friendly nature.
Cons
We are happy with the existing software.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good Inventory and Accounting Software with amazing customization
Reviewed on 24/11/2020
Pros
The software is easy to use and customize, best part it works good on almost any browser and on windows desktop. best part is batch wise Inventory management and custom reports Excellent support service.
Cons
Accounting part is little tricky, could do better in bank reconciliation.
- Industry: Renewables & Environment
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Won't recomment to buy this
Reviewed on 19/05/2021
We never got any support for concerned we raised. Service was not provided at all.
We never got any support for concerned we raised. Service was not provided at all.
Pros
Easy to use is what we liked, however reliased later lot of loopholes
Cons
Very poor service. Data can easily be manipulated, replaced and deleted with no tracing available.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
GOOD
Reviewed on 20/05/2021
GOOD AND EASY TO ACCESS FOR FRESHERS ALSO
GOOD AND EASY TO ACCESS FOR FRESHERS ALSO
Pros
EASY TO ACCESS THE DATA NO COMPLICATION WHILE USING SOFTWARE
Cons
BILL WISE ACCOUNTING NEED TO IMPROVE, NOT EASY TO ADD THE REQUIRED COLUMNS IN EXISTING INVOICE FORMATE
- Industry: Building Materials
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Use Focus 9 Erp product
Reviewed on 27/01/2021
There are always 2 sides of a coin...if it has pros , it also has cons too...but overall its good...
There are always 2 sides of a coin...if it has pros , it also has cons too...but overall its good and the support team from Focus , specially [SENSITIVE CONTENT HIDDEN] who is our dedicated technical support, always strive hard to solve our issues on time....with the accuracy.
Pros
It has great features, making it advanced to use.
Cons
There were initially issues with the speed, but that too is solved
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Friendly product
Reviewed on 14/05/2021
Pros
It is very easy way and working together
Cons
It's gd easy find out of feature and employees smooth work and focus employees corporation is good.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Review
Reviewed on 23/10/2020
Good software
Good software
Pros
Easy to use and generate reports. But some bugs in each patch update.
Cons
Taxation module. Bugs are always there in updated patch.
- Industry: Food & Beverages
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
SO SO review
Reviewed on 03/12/2020
Pros
User Friendly product
Cons
Effective if we get personal Developer with us so we can change what ever we require
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Focus 8
Reviewed on 28/09/2018
Instead of solving problems, gv more trouble and need extras man power to test its software
Instead of solving problems, gv more trouble and need extras man power to test its software
Pros
It’s Customisation and the ease of reporting
Cons
Software bugs and technical not able to resolve. Critical financial acs, reconcile, customer outsnding, balances got errors. 2 yrs past and still problem exist.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to Use
Reviewed on 19/04/2018
Cant find Purchasing option any where , when try to purchase online in UAE
I checked in so many...
Cant find Purchasing option any where , when try to purchase online in UAE
I checked in so many stores like sharaf DG
But cant find the product anywhere
Pros
Easy to Use
Cost center option is very good
Taking Reports is very easy
Safety & Protection is good