Focus X

3.7 (98)
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Enterprise software suite.

Overall rating

3.7 /5
(98)
Value for Money
3.5/5
Features
3.7/5
Ease of Use
3.8/5
Customer Support
3.2/5

62%
recommended this app
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98 Reviews

Alain Jove
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Worth considering

Reviewed on 31/07/2022

Overall, this software is still worthy to be on the list of tools to use as it has the features...

Overall, this software is still worthy to be on the list of tools to use as it has the features needed, and if it doesn't the developers have an open mind of adding and implementing the feature in a quick window of time. This is also not based on some fancy interface where learning is quite difficult.

Pros

I can say that although this software is technically in constant development for new features, I like it when they act on it in a decent span of time. What I mean is particularly on those modules. The developers are true to their word that they are indeed customizable and are always on the lookout for users requesting such non-existent features.

Like most innovations right now, this has helped it shortening the workload on tasks like this and management is quite easy and problems are easily controlled. I like the graph presentations as I am a visual type of person and it makes it easier to understand data to act on it real quick. This one is also not taxing on computer RAM usage which is very good for some of our relatively old computers. And the best part is it is user friendly.

Cons

Although to a certain degree I agree that limitation on Number of Users in proportion to the charges the company incurs when the new ones, but it would be nice to expand further the accessibility of users as it is expected that softwares like these are intended for employee management, and you can't just amount the number to a few individuals. And lastly, I'm hesitant about doing updates as it somehow messes up "old data" and I don't like having to deal with re-checking them one by one. The developers should up their game on this since this software is dealing with finances.

Hasher
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great ERP!

Reviewed on 07/09/2022

Pros

User interface is awesome. Features and fuctionality is excellent. Good back end support

Cons

AMC rate could be better. Response times for support could be better.

Anoop
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

AMSAF INVESTMENT LLC

Reviewed on 08/12/2020

I am satisfied by the overall performance

I am satisfied by the overall performance

Pros

Easy to learn and user friendly. Good support from Customer service.

Cons

We are into Leasing and Property management the main disadvantage of Focus 9 is that the real management system is not in-built,while it was available in Focus 6 which was much easier to enter the contracts and post the revenues,while in Focus 9 the Tenancies contracts are to be entered through CRM and then gets integrated to Focus so each time we have to check manually whether all the parameters are linked properly. I had faced this issue when i joined this company and it took me almost 2 years to get the revenue posting module to be properly activated. On account of my previous experience while posting contracts and posting monthly revenue still I have to check each unit wise.

Mahendra
Overall rating
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ERP online

Reviewed on 05/05/2022

All Good

All Good

Pros

Easy to use, reliable to use, User friendly,

Cons

Integration with Gov. Need to do automation

Alternatives Considered

SAP Concur

Reasons for Switching to Focus X

Simple productive ERP
Ejaz
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Focus RT

Reviewed on 13/09/2022

Overall, a good experience with Focus in development of internal needs and reports

Overall, a good experience with Focus in development of internal needs and reports

Pros

an approach for mapping characteristics of source code.

Cons

Integration process, always carryout back up and backend modifications

Mudrik
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Customization

Reviewed on 05/09/2022

Pros

software is user friendly and it doenst require an engineer to use it

Cons

Reporting Limitations at different levels of procurement and accounting and VAT

Jignesh
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Feedback about Focus 6RT

Reviewed on 23/09/2019

I won't say it was great. But it is not bad.
Designing should be such that implementation should be...

I won't say it was great. But it is not bad.
Designing should be such that implementation should be quick and flawless.

Pros

Easy to use
Import and export from excel was possible.

Cons

Limited to the number of company to which the service is offered. It is required that the service is offered for any number of companies and across all verticals.
The architecture seems to be faulty. We noticed it during GST implementation. While others completed their implementation within a month after GST was announced, focus required almost 6 months for smooth functionality.
Sometimes the native reports also show up with some bugs. Needs to be fully tested before implementing at customer place.

Amit
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

That this is useless.

Reviewed on 17/10/2022

Very bad experience

Very bad experience

Pros

We have tried to use focus CRM software but faild because of the inefficiency of this software....around 2 long years they took to implement it and then we found lots of bug & issues arising every single day at the time of data entry which made it quite an impossible task for us to continue on it...For us its completely waste of money & time.

Cons

this is useless not gonna recomend it to anyone

Kasilingam
Overall rating
  • Industry: Building Materials
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Focus X

Reviewed on 12/09/2022

Pros

Easy customization and reports
Most of the modules available in one ERP

Cons

Basic production module. Payroll and CRM modules separate from ERP

Ali
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Focus ERP 9 Good for huge volume of data but bad in terms of service and innovation

Reviewed on 06/05/2021

It is good in managing different companies with different braches data at one place, but sometimes...

It is good in managing different companies with different braches data at one place, but sometimes giving errors and crashing which we cannot afford because our company's operations are 24/7 and we cannot wait for some time to fix the issue because it results in waiting for the FOCUS to respond and resume work.
Customer service support is very bad. we have to wait for a few days after the call log to get assistance even on a very minor issue.

Pros

Can process huge volume of data
Integrated with our company's need
Options to get filtered data
Can request for a specific kind of module to be implemented according to need

Cons

A lot of bugs and errors
Sometimes get crashed while working on something important
Very slow when processing huge volume of data
Graphically looks very old and cheap

cecille
Overall rating
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Unsatisfactory

Reviewed on 26/04/2022

Unsatisfactory.

Unsatisfactory.

Pros

Nothing! your system is not even helping us to ease the work

Cons

Everything. We are using your system but It gives us headache because of the glitches

Response from Focus SoftNet

Thank you for taking the time to provide feedback. We value customer feedback and strive to improve every aspect of your experience. Please send your concerns to [email protected] so that we can resolve them.

Ali
Overall rating
  • Industry: Industrial Automation
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Excellent ERP Software

Reviewed on 24/11/2020

Focus9 is used for all business related activities. we need many possible improvisations on already...

Focus9 is used for all business related activities. we need many possible improvisations on already reported issues to ensure things are more smooth

Pros

Ease of use for basic operational work. detailed customization possibilities. well designed user interface.

Cons

As such this ERP software does pretty much all things. the only cons are regular glitches in the software that only gets resolved by frequent patch updates on server and end-user work stations.

waqas
Overall rating
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Experience

Reviewed on 06/05/2021

it was a good experience as I used the software for the first time but I never let me feel like...

it was a good experience as I used the software for the first time but I never let me feel like that, as it is user friendly with good functionality

Pros

It's user friendly , easy to administrate

Cons

nothing I feel like that may be the customer support need to improve with low cost

Alternatives Considered

TallyPrime
Muhammad Rehan
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Focus is one of the best Accounting Software

Reviewed on 27/11/2018

Pros

Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers

Cons

Customer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team,

Johnson
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Feedback

Reviewed on 16/05/2021

We are using Focus since 2003 hence overall comfortable with it.

We are using Focus since 2003 hence overall comfortable with it.

Pros

1.Few features that was in RT not in Focus 9
2. Fixed Assets, Depreciation not posting correctly

Cons

The online option is very difficult to operate than Desktop. Lot of feather not there in online that has in Desktop

vineeth
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Focus 9

Reviewed on 05/12/2020

We are handling sales, purchase, finance payroll, production and all facilities connected with...

We are handling sales, purchase, finance payroll, production and all facilities connected with trading companies.

Pros

Focus 9 is very much recommendable because of its easy customizing feature and user friendly nature.

Cons

We are happy with the existing software.

Mustafa
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good Inventory and Accounting Software with amazing customization

Reviewed on 24/11/2020

Pros

The software is easy to use and customize, best part it works good on almost any browser and on windows desktop. best part is batch wise Inventory management and custom reports Excellent support service.

Cons

Accounting part is little tricky, could do better in bank reconciliation.

Sudha
Overall rating
  • Industry: Renewables & Environment
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Won't recomment to buy this

Reviewed on 19/05/2021

We never got any support for concerned we raised. Service was not provided at all.

We never got any support for concerned we raised. Service was not provided at all.

Pros

Easy to use is what we liked, however reliased later lot of loopholes

Cons

Very poor service. Data can easily be manipulated, replaced and deleted with no tracing available.

NAGESWARA RAO
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

GOOD

Reviewed on 20/05/2021

GOOD AND EASY TO ACCESS FOR FRESHERS ALSO

GOOD AND EASY TO ACCESS FOR FRESHERS ALSO

Pros

EASY TO ACCESS THE DATA NO COMPLICATION WHILE USING SOFTWARE

Cons

BILL WISE ACCOUNTING NEED TO IMPROVE, NOT EASY TO ADD THE REQUIRED COLUMNS IN EXISTING INVOICE FORMATE

Abbas
Overall rating
  • Industry: Building Materials
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Use Focus 9 Erp product

Reviewed on 27/01/2021

There are always 2 sides of a coin...if it has pros , it also has cons too...but overall its good...

There are always 2 sides of a coin...if it has pros , it also has cons too...but overall its good and the support team from Focus , specially [SENSITIVE CONTENT HIDDEN] who is our dedicated technical support, always strive hard to solve our issues on time....with the accuracy.

Pros

It has great features, making it advanced to use.

Cons

There were initially issues with the speed, but that too is solved

Bellala
Overall rating
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Friendly product

Reviewed on 14/05/2021

Pros

It is very easy way and working together

Cons

It's gd easy find out of feature and employees smooth work and focus employees corporation is good.

Habban
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Review

Reviewed on 23/10/2020

Good software

Good software

Pros

Easy to use and generate reports. But some bugs in each patch update.

Cons

Taxation module. Bugs are always there in updated patch.

Ali
Overall rating
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

SO SO review

Reviewed on 03/12/2020

Pros

User Friendly product

Cons

Effective if we get personal Developer with us so we can change what ever we require

Catherine
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Focus 8

Reviewed on 28/09/2018

Instead of solving problems, gv more trouble and need extras man power to test its software

Instead of solving problems, gv more trouble and need extras man power to test its software

Pros

It’s Customisation and the ease of reporting

Cons

Software bugs and technical not able to resolve. Critical financial acs, reconcile, customer outsnding, balances got errors. 2 yrs past and still problem exist.

SHIJAD
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy to Use

Reviewed on 19/04/2018

Cant find Purchasing option any where , when try to purchase online in UAE
I checked in so many...

Cant find Purchasing option any where , when try to purchase online in UAE
I checked in so many stores like sharaf DG
But cant find the product anywhere

Pros

Easy to Use
Cost center option is very good
Taking Reports is very easy
Safety & Protection is good