FleetMaster Reviews
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6 Reviews
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The most complete and advanced fleet management solution on the market!
Reviewed on 28/09/2021
My job requires a lot of operations and control, in order to accomplish both daily tasks as well as...
My job requires a lot of operations and control, in order to accomplish both daily tasks as well as management reports regarding fleet usage, CO2 emissions, compliance and cost control.
We used to have different GPS tracking or fleet management local solutions but none of them were complex enough. So we searched for a complex solution to cover all our requests.
We started with FleetMaster al local level and we have seen the results. After a few years of operation, the company decided to have a bid at global level for a global fleet management tool and FleetMaster has been chosen as global solution for our entire fleet (in over 70 countries).
Now we are using FleetMaster both at local level to manage daily operations as well as at global level, in order to analyze and report in a centralized manner, for a fleet that counts around 9.000 vehicles.
Pros
- Easy to use: it has a very user friendly interface whith which you can get used very easy
- Complex functionalities: it is the most comprehensive solution we have found on the market. It has every function you can expect and it covered all our requests
- Designed for medium-large fleets: it handles our fleet, with more than 4.000 vehicles, without any hassle
- Business oriented: it has integrated Business Intelligence with already created dashboards (all the know-how is there, we don't need to create analysis templates)
- Great support: for me is very important to have support both for daily use as for new requests. The support team is fabulous – every ticket we raise they solve it very fast and we always get the best advices from them! Thank you for that!
Cons
on my experience i did not find something to not like. All capabilities are well integrated and flexible which give you possibility to create your own scenarios.
Reasons for Choosing FleetMaster
The functionalities were not enough for our necessities.Reasons for Switching to FleetMaster
FleetMaster had the best overall score, both as functionality as well as pricingResponse from BRILIANT TECHNOLOGIES
Thank you for the review, Ion!
The details in your review are great and very helpful.
It's been great having you as a customer for so long and we are proud to be the global supplier for your company.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Customer service 100%!
Reviewed on 06/10/2021
What can be measured can be managed! This tool facilitates end-to-end fleet management.
What can be measured can be managed! This tool facilitates end-to-end fleet management.
Pros
The software takes big data and displays it in ways which allow businesses to make fact-based decisions about fleet. Beyond the tool being very intuitive, the customer support is responsive and exceptional! Customized processing of the data received from the GPS units facilitates GDPR compliance.
Cons
Cons are few, challenges around integration with the company are primarily related to the company: slow uptake of telematics units in the vehicles and getting GDPR compliance approved within our organization.
Response from BRILIANT TECHNOLOGIES
Thank you Taylor for your precise review and especially the GDPR mentions!
We have been always aware about data privacy importance and therefore we included all the necessary features to help organizations to achieve full GDPR compliance.
I am glad this helped your organization!
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
FleetMaster makes my daily work easier !
Reviewed on 06/10/2021
Overall great experience especially as we are now in full control of all data. We have simplified...
Overall great experience especially as we are now in full control of all data. We have simplified our internal process (no more excel sheets anymore) with implementation of this FleetMaster tool.
Pros
I'm using FleetMaster in my daily work in order. FleetMaster is our global solution for our entire fleet. All car fleet related data is administrated by my team in 1 database. This enables me to have full control on all operational activities, f.e. fleet usage, CO2 emissions, compliance and cost control.
Besides that there is the telematics part of this solution, which is easy to deploy and generates a lot of real time data from cars. All this data generates a lot of insight in the fleet operations, improving our ways of working and results in cost savings.
Pros: - Easy to use: it has a very user friendly interface which you can get used very easy - it handles our fleet, with more than 4.000 vehicles. It has good business intelligence, providing a lot of dashboards and report. Most important is the great support, who are always willing to think out of the box and walk that extra mile, in order to fulfill our business needs.
Cons
Integration was not difficult, training and support were provided in a very user friendly atmosphere.
Response from BRILIANT TECHNOLOGIES
Thank you very much Thea for your detailed review!
I am glad that you appreciate our ready-made Business Intelligence dashboards. We put a lot of business knowledge in FleetMaster and it makes us proud to hear that large companies like yours are relaying on our solution.
- Industry: Banking
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very useful GPS platform
Reviewed on 17/11/2021
Very useful tool to control and increase your business awareness in relationship with the car pool.
Very useful tool to control and increase your business awareness in relationship with the car pool.
Pros
The complexity of the data you can input/output from the software/system.
Cons
Sometimes, especially using the templates to upload into the system, you can easily get lost into the software (of course it depends on the experience level of each user).
Response from BRILIANT TECHNOLOGIES
Thank you for your positive review!
We are happy to see that you find FleetMaster very useful.
As you mentioned, FleetMaster can handle very complex data imports for which our support team can offer free guidance anytime you need.
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Friendly interface - great cost optimisation
Reviewed on 17/11/2021
Important cost reduction , optimisation of routes and an overall good impact on company profitabilit...
Important cost reduction , optimisation of routes and an overall good impact on company profitability.
Pros
Easy integration with ERP , friendly user interface,
Cons
Nothing in particular . Everithing as expected
Response from BRILIANT TECHNOLOGIES
Thank you for the positive review!
We are happy to hear that FleetMaster contributes to your company's profitability. This is our main goal - to help you optimize your business!
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very useful tool
Reviewed on 18/11/2021
Good tool with very quick intervention from FleetMaster teem when needed.
Good tool with very quick intervention from FleetMaster teem when needed.
Pros
The product is easy to use and it is was easy to adapt to our needs.
Cons
Of course that are things to be improved but we are in close touch with the team and we will adapt the tool to our complete needs.
Response from BRILIANT TECHNOLOGIES
Thank you Alexandru for your positive review!
We are proud to hear that you are happy with FleetMaster and we are always open to listen and adapt to your needs.
