Amr

Overall rating

Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Great application, Great Team

Reviewed on 02/01/2018

We get a lot of benefits from this software as managerial decisions, productivity on daily...

We get a lot of benefits from this software as managerial decisions, productivity on daily operations, processes & workshop efficiency. Security & collaboration between departments, forecasting, reporting and many more

Pros

Almost satisfies all daily operations as recommended by Nissan workshop & stock control, Technical Support Team is one of their competitive advantage & solving important issues that impact daily operations in no time

Cons

After each update we have to go through all the applications to check for any bugs, since sometimes we find buttons that are not working properly

Jason

Overall rating

Industry: Automotive
Company size: 11–50 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support

Great team! Awesome Trainers

Reviewed on 16/11/2017

Pros

This product attaches to our CRM and allows our reps to make calls to new customers as well as retention for sales and service.

Cons

Some of the scripts are really old school and dont really apply to this day in age. They do work on getting clients back in but sometimes the script over promises.

Hussam

Overall rating

Review Source

Overall rating

Value for Money
Ease of Use
Customer Support

i don't know what you mean by this

Reviewed on 07/10/2016

i have big problem with your system that it is not easy at all to shift between the branches. i...

i have big problem with your system that it is not easy at all to shift between the branches. i have to call the IT to shift me to the other branch.
searching for the needed report is not easy. some times the needed report is available but i can not found. after i call the technical support they till me that it is available.
i request one report about three months ago, till now not yet done.
as i notes, your company is based on only one qualified person (Mr. Mohammed Abdullah). it is not good that you don't has second line staff. it is risky for you and for as as well.
there is big problem in the system forced you to separated the data base of the head office for the branches about one month ago, till now you can not find solution!! this is affecting our performance badly.

Response from PROACTIVESOFT

Thank you for your notes.
To make all points clear for readers, please note the following:
1- Branches are located in different locations in which we meant to prevent certain transactions to be done unless the user is located in the same branch to prevent miss use of co. assets.
2- Not all users have access to all reports, therefore you may not see all when you login, refer to the help for a complete list or available reports.
3- As explained change requests need a statement of work and certain processes.
4- Mr.Mohammed is only your account manager, that is why you hear his name a lot, if you refer back to your IT, you will know that we have other qualified personnel serve more than 30 customers beside your respected company.
5- you have a problem with the communication between HQ and your remote site and technically, the replication is affected by this issue and will not be solved unless you fix communication problems as reported to your IT Dept.
Please contact Tech. Support

abdelhamid

Overall rating

Industry: Automotive
Company size: 51–200 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

good program

Reviewed on 07/08/2022

it is long and strong partner chip and useful

Pros

easy for use
good reporting
strong pack up team

Cons

nothing.

Response from PROACTIVESOFT

Thank you for your review, it is highly appreciated because you were a master player in the implementation project in your respectful company which helped the transformation into the digital age.

Ahmad Hamdy

Overall rating

Industry: Financial Services
Company size: 51–200 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support

it's a good Application

Reviewed on 02/01/2018

Pros

it's a good Application with a many features and functionality ,
with good interface,
and easy for using and
with a good customer support.

Cons

I guess there's no Cons that affects on the performance of the application
but may be needed to make the process more flexible to get a test application for customers (if needed) it's as a pilot run.

Ahmed

Overall rating

Industry: Automotive
Company size: 201–500 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

Best in automotive field

Reviewed on 20/07/2022

Pros

Easy to use for all employees. Most business needs are available in the system
all business reports from financial or operational are available and accurate.

Cons

Maybe need some UI enhancement but otherwise everything is perfect

Response from PROACTIVESOFT

Thank you for your review & being one of our best customers who utilizes a reasonably high percentage of system features and functions.
It is our pleasure to be a part of your respectful organization success in implementing a recognized digital transformation.

Gamal

Overall rating

Review Source

Overall rating

Ease of Use
Customer Support

All-in-one car rental ERP

Reviewed on 02/09/2012

With Proactive Car Rental System, you will never worry about managing your business with real-time...

With Proactive Car Rental System, you will never worry about managing your business with real-time information that supports your decision making.

Pros

Addresses the need to implement a complete system that optimizes current business processes and provides a single integrated solution that covers all aspects of the industry. The system spans all areas of rental and lease management, including, but not limited to, price quotations, reservations, rental/lease agreements handling, invoicing, fleet management & control, customer relationship management, vehicle maintenance and incident management. In addition, the solution will help you to operate business efficiently in a process controlled environment and support all employees to provide customers with high standards of customer services. Moreover, the solution is equipped with enough tools to support top management in planning and decision making to achieve short & long terms business objectives. The solution will streamline business processes, eliminate backlogs, optimize fleet availability, reduce operational costs, optimize ROl and increase customer satisfaction.

Cons

not for small companies

Tarek

Overall rating

Industry: Automotive
Company size: 51–200 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Sincerity and high professional

Reviewed on 05/10/2016

Respectable programs, technical support is excellent and the development of continuous use
Manageme...

Respectable programs, technical support is excellent and the development of continuous use
Management and professional staff and a great experience

Pros

Management and professional staff and a great experience

Cons

Management and professional staff and a great experience

Response from PROACTIVESOFT

Thank you for your business.

Ben

Overall rating

Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support

Great team! Good Products

Reviewed on 17/11/2017

Pros

Training that they offer is 2nd to none. The scripts we use work very well and they've helped us sell more cars!

Cons

Cost is one of the only complaints we have. I come from the school of you get what you pay for and this is worth it.

Ali

Overall rating

Review Source

Overall rating

Value for Money
Ease of Use
Customer Support

Proactive ERP comments

Reviewed on 06/10/2016

The application is friendly used, it's suitable for small- medium business companies.
good...

The application is friendly used, it's suitable for small- medium business companies.
good support, client-server based not fully web based

Response from PROACTIVESOFT

Thank you for your business

Ashley

Overall rating

Used Monthly for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support

Awesome!

Reviewed on 27/02/2018

Pros

What team and I really love this it's so simple to use and really easy works exactly as described couldn't be happier

Cons

Other than initial training really had no issues you could improve just a little bit that's it absolutely love it now

Proactive Automotive ERP Reviews