WINHMS Reviews
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21 Reviews
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great PMS for both small and large hotels
Reviewed on 28/12/2019
We have been using this platform for about a year now and it has helped our operations a lot. Above...
We have been using this platform for about a year now and it has helped our operations a lot. Above all, the staff is friendly and can be reachable even in their personal phones whenever needed a help. Since we have operationalized the system, we haven't received any discourages issue. Thanks to the dedicated and friendly team of the company
Pros
easy to use, friendly staff, a good financial reports that gives you easy to reflect your business overview, 24/H helpdesk with quick responses. a flexible download data base- The software is excellent to manage all reservations and the room allocations and has a lot of features for various business activities of the Hotel. And the best of it is they have got overseas offices, like us, Dubai team was so close to assist and reach them as we have got the same time zone.
Cons
Nothing to dislike as far as it concerned for our use. Except, any additional features might cost expensive in same cases.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Software in Hospitalaity Industry
Reviewed on 22/02/2020
The best software and it support team as well. very prompt and friendly support team. We always...
The best software and it support team as well. very prompt and friendly support team. We always recommend to all who asked for software from hospitality partner and their enquiries.
Pros
The modules are intact what it have to be and it gives the correct info of business. Gathering date and generate reports are most relevant to get business map.
Cons
While asking to modify in software and report some time asked for cost!! which feel to cover in AMC and if suggestion are given means it is for software strengthen in market. so should not ask for any cost.
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Need some improvement of Support
Reviewed on 13/02/2020
Need to improve your service standards. Create SOP, use some software tool to follow up the...
Need to improve your service standards. Create SOP, use some software tool to follow up the complaints. Every customers are important. Since the current scenario you may loose your customers in future.
Pros
User Friendly software..................
Cons
Need to upgrade your product as per the customer requirements, also you have beat your competitors to prove your product in a best way.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Hospitality Software
Reviewed on 04/02/2020
Best Hospitality Software, Better than any other software.
Best Hospitality Software, Better than any other software.
Pros
All Most Everything, Very much user friendly for employees, Very fast in the operations, Better than an other hospitality software, lot of new options are available, audit process is very strong, Lot of new report are available
Cons
Nothing as such, But I fell you have to keep upgrading the software as per the current changes in the industry.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very relevant and efficient software
Reviewed on 22/02/2020
Overall experience is great your North Support team (Mr. Suresh) is a great team player however I...
Overall experience is great your North Support team (Mr. Suresh) is a great team player however I am requesting to work on your support team in the hours like when they are unable to assist like public holidays and sometime they are with your new client for sales call. Your Chennai office 24x7 mostly very busy because he is busy attending other calls I think one person in the night shift or holidays isn't enough when we need the help the most.
Pros
Overall it is a great product with lot of option to modify. Prices are economical with world class quality.
Cons
It has all the reports which you want for audit and internal purpose. User friendly.
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Winhms
Reviewed on 18/12/2019
Best on site support and online support
supporting team is awesome and experienced staff ...
Best on site support and online support
supporting team is awesome and experienced staff they are addressing and fixing issue very quickly
Pros
The software user friendly , secured and most important is you can integrate with other software and you will get exact output
Cons
Report customization you will get according to your expectation and very flexible
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Its User Friendly and error free software.
Reviewed on 04/02/2020
Very good.
Very good.
Pros
In WinHms you will get everything in one platform starting from front office to egineering. Main thing you always get support from WinHms whenever you want. Specially thanks to[SENSITIVE CONTENT HIDDEN] and team.
Cons
Error free software and easy to use. Options are avail to generate report.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use
Reviewed on 04/02/2020
Overall experience Very good. sometimes we need any new requirement they will provide at their...
Overall experience Very good. sometimes we need any new requirement they will provide at their level best.
Pros
Very user friendly software and new comers are easily understand the functionality and comfortable use the software.
Cons
customer support, sometimes they missed the followup and communication cap.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User Friendly
Reviewed on 21/02/2020
Pros
customization of the product when and where required. The flexibility of the software which can accommodate any request from the user and strong support team to deliver.
Cons
When reports are generated if we click on the screen the report gets freeze. have encountered this issue.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
VERY GOOD
Reviewed on 06/02/2020
HOTEL BUSINESS DAY TO DAY ACTIVITY AND ATTENTION-- BY THE TEAM
WINHMS SOFTWARE IS A FRIENDLY...
HOTEL BUSINESS DAY TO DAY ACTIVITY AND ATTENTION-- BY THE TEAM
WINHMS SOFTWARE IS A FRIENDLY ENVIRONMENT ONE
Pros
PROMPTNESS BY THE OPERATION & SUPPORT TEAM-- A WORD OF APPRECIATION FOR Mr FAISAL & Mr ANIZ
AND THEIR TEAM
Cons
NOW & THAN SOME ISSUES IN SQL-- WHICH ARE BEING SORTED BY THE TEAM
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Experience with Hospitality Applications
Reviewed on 21/02/2020
Pros
Ease of use, technology updated as per industry need, Features available and makes it available as per need of Organisation,
Cons
you demand they provide, never tries to make you unhappy
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User friendly software
Reviewed on 20/02/2020
Working with this software for the past 15 years and overall experience was good...
Working with this software for the past 15 years and overall experience was good...
Pros
Customization according to the need of organization
Cons
Nice product with an amendment and sms options...
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
the databse needs to be more robust & reliable
Reviewed on 04/02/2020
Pros
Ease of Use & User friendly software to use
Cons
The reliability is still not top notch .
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent product with best support
Reviewed on 01/08/2016
Excellent product with best support, 100% user friendly .Easy adoption of new technologies.
Front...
Excellent product with best support, 100% user friendly .Easy adoption of new technologies.
Front office Module is very nice..
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good Application and Support by WinHMS
Reviewed on 20/02/2020
Overall is good, but miles to go. We believe that we not only choose application vendor but we...
Overall is good, but miles to go. We believe that we not only choose application vendor but we choose a business partner. I hope WinHMS team is with us setting up new generation hospitality
Pros
Easy to use application. Reports has multiple option field and one could select whatever needed. Support is 24/7
Cons
Modern Era is Data Oriented and very competitive. Application should design in such a fashion that one could not only generate report but fix option to generate all the time.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
practically , system is very good
Reviewed on 10/05/2018
Pros
Running all the data Base to Excel sheet , sending direct thanks letter for the check out guest , immediate configure the Confirmation letter ,
Cons
first no Training version or training user like Opera , there is no Video to train
system needs times to know it , so we need training videos or training file or training pdf
if you have the below please send it to me .
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Review Source
Overall rating
- Ease of Use
- Customer Support
Excellent Software , Easy to Use, Very detailed, & Very good After service
Reviewed on 06/06/2016
This is an excellent software. Easy to use, transparent reporting. Zero leakage.
The UI has...
This is an excellent software. Easy to use, transparent reporting. Zero leakage.
The UI has small fonts but very detailed and has detailed reports as required
They also customized the reports as per our needs. Only problem it was charged
Would recommend this any hotel Owner
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Awesome software
Reviewed on 10/11/2016
this is best software of world winHMS . i use to winHMS software of three days. and i won't...
this is best software of world winHMS . i use to winHMS software of three days. and i won't purchase that software to a new hotel i suggest to other hotel (M.D) he will be agree to get this software his hotel
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Review Source
Overall rating
- Ease of Use
- Customer Support
Best Hospitality Management Software
Reviewed on 25/05/2016
WINHMS is using for past 5 years in our property and it's easy to handle and flexibility in this...
WINHMS is using for past 5 years in our property and it's easy to handle and flexibility in this software.They providing good technical support.The cost is very attractive compare to other product.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Excellent
Reviewed on 05/06/2016
Its simply super software.very easy to use as well as very useful thing.
Its simply super software.very easy to use as well as very useful thing.
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Review Source
Overall rating
- Ease of Use
- Customer Support
good quality of software
Reviewed on 06/06/2016
its eazy to use
its eazy to use
