Zentake Reviews

Ease of creating a form, sending it to the patients. Creating the patients chart.

No automation, or forms associated with appointment types. Wish the integration was better with the EHR system.

being able to send via email or text as an option

I dont have any negatives about zentake at this time

Zentake interfaces without electronic medical record thus has significantly reduced our scanning

we have multiple clinic locations. Currently Email notifications of completed documents all go to 1 person who forward them to the appropriate clinic. Since the documents or packets identify clinic locations it would be great if the Zentake system sent each locations email notifications to a different email address but it's a minor inconvenience since the documents upload to our electronic medical record and it's just a notification.

It has become very easy to use. We do not need to reach out to our rep as much since we can update and change the forms easily as needed.

It seems to take a while for the ball to get rolling on features that are coming out to users. I am unsure if it is on a massive list and there is only so much that can come out at a time but calculating scales took about 2 years from when we heard it would be done.

Customer service! Setting up
the forms is pretty self explanatory. But the representative assigned to our company went above and beyond by reviewing our forms and offered to make modifications for ease of use at no additional charge.

I’ve used other methods before. This is by far the easiest system to use. No cons to use.

The ability to create developmental forms so parents can complete them at home. Also the ability to integrate that information directly into the EHR which means less chart prepping for my staff

The input of of registration forms from Elation EHR is time consuming to sign off on . I wish there was a way to assign forms that did not need to be signed off

I like that it is so easy to send forms to patients, and love having the URL option. I also love how easy it is to upload the forms to patient charts.

Sometimes there are functionality issues that seem to pop up out of the blue and we then have to troubleshoot with our account manager. I also don't love how it integrates with Elation because it allows for duplicate accounts. In my opinion, it should link to one account in Elation and not give the option to send elsewhere to eliminate any confusion.

I love that I have one point of contact and the forms have been easily changed or added.

I would like them to integrate into my Win Oms practice management system

Easy set up for new patients and the fact that the forms integrate with our EMR :) saving the front desk a step

maybe it could say: Siskiyou Vital Medicine in the email to ensure email doesn't go into spam and new pt recognizes the email easily :)

Zentake far exceeds all other integrated form platforms I have used. Its ease of use and customizable fields coupled with its price makes it hands down a go to product.

If I have to choose something to dislike about Zentake it would be that there is a learning curve to create forms. There are so many options and ways to manipulate how to present your forms that it takes time to learn the system and all it is capable of.

Zentake for myself and my patients was very easy to fill out ahead of time or on spot. If there was something that needed to be changed I could change it right away and fix the problem on the spot.

There really wasn’t anything I didn’t like.

That you can create custom forms, the data can migrate and populate to the discrete fields in the EMR. I love the customer support

The signature feature on an iPad is touch and hard for my elderly to do

[sensitive content hidden] was excellent to work with, he made us forms and responded very quickly. I liked the patient intake forms that we could send to patients.

I found it difficult to see patients charts from previous visits

Easy to use. Supportive network of workers that are always going above and beyond to help me with any issues I may encounter

It was difficult for me to build the forms

I have a functional medicine practice which require detailed information from patients. I was struggling with making my micro practice easy and functional for the patient to complete all the laboriously required data either in advance of their consult or follow up appointments. Zentake was suggested to me and believe me, it has absolutely changed my practice in a positive direction. Fillable forms are easy for the patient. No limit to the characters. Dashboard is easy to use and interface with. My rep, [SENSITIVE CONTENT]
couldn't be more responsive to my needs from designing any and all my forms to helping me design my own, now that we have the capability.

The only way I see this software being better is if it could integrate with my EMR. But outside of that, I wouldn't change a thing.

The product is compatible with my EHR, forms can be sent to an e-mail or via SMS, information transfer organized in less than 1 minute, and can be customized to fit the practice needs.

No dislikes at this time, been using it for a year and have expanded its use across multiple streams of business/work

Ease of sending and creating forms and patients. Stephen is always helpful and resolves any new forms/updates quickly. Love the ability to create specialized forms and packets for our clients.

Wish there was a way to automate reminder emails to clients.

How helpful our rep has been getting everything set up and changes when needed.

I wish it fully integrated with our software.

It integrates and puts the forms in the right chart and creates a chart in EMR.

Address verification through USPS formatted address would be nice. Integration with Stripe to collect credit card info securely would be nice to set up monthly subscription services.

I love having the option to docusign my patient's consent forms. Saves paper, money and is readily available.

Wish I can upload my own forms to the program.