Cashfree

4.4 (77)
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Payment processing and banking platform

Overall rating

4.4 /5
(77)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.2/5

92%
recommended this app
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77 Reviews

Krishnaprasad
Krishnaprasad
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

clean and fast

Reviewed on 08/01/2022

While we have eliminated other problematic options, we have moved cashfree ahead in the list of...

While we have eliminated other problematic options, we have moved cashfree ahead in the list of payment gateways displayed on our website payment page. Exquisite experience so far with Cashfree.

Pros

Cashfree is clean, fast and fuss-free. Dashboard is clear and we can keep up our finger on the business pulse. Paypal etc are all integrated into it eliminating the need for multiple gateways. Support is an email away. We have had very few issues in the 3 years that we have been using it for our ecommerce. Thank you.

Cons

None

Ganesh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Software in Affordable price

Reviewed on 06/01/2022

We at the https://bytephase.com/ using this software for more than a year, we are using it to...

We at the https://bytephase.com/ using this software for more than a year, we are using it to process payment of our software product. We never had an issue using Cashfree.

Easy to integrate, and affordable pricing, I would say best payment Gateway for India

Pros

On time settlements
Up almost 100% of time
Easy to Use

Cons

Nothing any specific but I can say they didn’t have any offers for customer retention or any discounts

Alternatives Considered

PayPal and Stripe

Reasons for Switching to Cashfree

Affordable Pricing compare to others and ease of using it.
Rituakanksha
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Lack of transparency

Reviewed on 05/04/2023

Pros

Cashfree is like most other payment gateways. Nothing special in particular

Cons

They lack transparency when it comes to product cost. Their payment gateway is not free of cost. They charge an annual maintenance fee of Rs.4999 + GST. There are better options out there without an annual maintenance fee.

Anandraj
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy to have Cashfree as our payment gateway

Reviewed on 02/11/2021

Great.

Great.

Pros

Ease of use and budget friendly. The onboarding process was easier too.

Cons

Nothing as of now.

Alternatives Considered

Shiprocket

Reasons for Switching to Cashfree

The onboarding process was easier and convenient. It was easier to integrate with our website.
Vishal
Overall rating
  • Industry: Consumer Electronics
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good Product

Reviewed on 18/01/2022

Good

Good

Pros

Secure Product, gives clarity of payments on Dashboards

Cons

Ease of Setting up Multiple Payment options

Alternatives Considered

Google Pay

Reasons for Switching to Cashfree

Zero fee for payment settlement Instant settlement
Swetha
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love using Cashfree

Reviewed on 13/11/2021

Awesome is the word.

Awesome is the word.

Pros

The ease of integration, consumer friendly and transparent notifications on payments received, processed and disbursement.

Cons

Accepting international payments, I guess you should consider the age of the customer with you and allow the same instead of taking a huge deposit, because u should know better we are not here to commit fraud.

Ajoob
Ajoob
Overall rating
  • Industry: Chemicals
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best and user friendly payment gateway.

Reviewed on 31/05/2022

Pros

Cashfree is one of the best payment gateway supports multiple payment methods like debit card, credit card, internet Banking, upi payments etc. Clean user interface helps to make payments easily. The amount will be settled instantly is a great feature. We can easily view transaction reports monthly or weekly.

Cons

No issues. Everything works fine till now.

Pankaj
Pankaj
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Cashfree

Reviewed on 08/01/2022

Overall, the experience after on-boarding has been wonderful. While we have not had to reach out to...

Overall, the experience after on-boarding has been wonderful. While we have not had to reach out to the account manager often, we have gotten the required support when we did.

Pros

Integration was easy. Also, the charges levied are least out of all the payment gateways. There are no one time integration charges unlike some others.

Cons

On-boarding took a bit time and there were some errors in the login credentials which were resolved after contacting the account manager.

Prashant
Prashant
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good Payment Gateway For Website

Reviewed on 11/01/2022

Pros

Easy to Setup, Easy to use, Good User interface

Cons

Initially it took time to setup the gateway. I had to wait for 3-4 days.

Alternatives Considered

PayU

Reasons for Switching to Cashfree

I did not know many other options
Vaibhav
Vaibhav
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Easy to use for payment collection

Reviewed on 22/07/2022

Pros

Dashboard is nice and simple and we get payment link to share with clients, integration with website to collect payment.

Cons

Customer service could have been better. We have lots of issue during account set up

Shankha
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Payment Gateway and Support

Reviewed on 06/01/2022

The Best

The Best

Pros

Best thing is Technical support and ease of use.

Cons

JS checkout should be introduced. So that users don't get redirected to any other page from merchant website during payment.

Alternatives Considered

Pi.

Reasons for Choosing Cashfree

Better TDR, Better support,

Switched From

Razorpay and Pi.

Reasons for Switching to Cashfree

Best Support
chetan
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This should be the first payment gatewaay of any online webstore

Reviewed on 19/11/2021

Pros

Easy to use interface and navigation is good. Support is also terrific. Payment link feature is boon in ther times of COVId where eberyone wants to pay digitally.

Cons

The checkout interface can be made better ike razorpay and payu

Sameer
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

So far the best product used in this category so far!

Reviewed on 12/01/2022

Overall experience has been very good so far!

Overall experience has been very good so far!

Pros

Ease of Use, Reports Analytics functionality, hassle free process. Never had a problem with payments so far.

Cons

Nothing much to say about the product that I not liked, but rather there is huge scope to improve Customer Support. Turn around time if too high for query resolution..

Debodyuti Das
Overall rating
  • Industry: Computer Games
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very Effective and user friendly Gateway Portal

Reviewed on 28/01/2022

Overall this is a very good portal to use and the portal is very easy to handle.

Overall this is a very good portal to use and the portal is very easy to handle.

Pros

The portal is very user friendly and easy to use. Have so many options. I like data analysis part in the portal. Using it over an year and didn't find any error till date. Payment processing is very smooth and fast. Had no issue with it also. Very easy to integrate with other application.

Cons

There was some issue with UPI payments I have noticed. This issue should be taken care of if those are happening from Cashfree end.

Milan
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cashfree is good platform for any startup, minimum charges and good support

Reviewed on 08/01/2022

It’s a best.

It’s a best.

Pros

Just recently they updated Their app, where unsettled amount is now showing, it’s a good. I mailed them for that issue.

Cons

Their support is just amazing, all time they are working for best experience.

Suresh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Very good payment gateway but little expensive

Reviewed on 09/01/2022

Pros

I really most of the features, API's are literally rocking.

Cons

Cost is really high when compared with other payment gateways. Especially the verification suite which literally killed the entire money of us.

swapnil
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good

Reviewed on 18/11/2021

Pros

Software features.... Good to understand

Cons

Easy modes..... Transaction details with quick statement

Alternatives Considered

Razorpay and PayPal

Reasons for Switching to Cashfree

Indian App
Gaurav
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesomely Smooth Experience

Reviewed on 17/11/2021

Pros

Easy to Setup, No need to get in touch with support or anyone technical thereafter as there we no issues while we used Cashfree

Cons

The flexibility of some features were not as per our business requirements

Prasad
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review

Reviewed on 18/11/2021

Amazing

Amazing

Pros

Good settlement speed, friendly UI and excellent response time for queries 24x7 support

Cons

Not much. Did not use the software that extensively.

Alternatives Considered

PayU

Reasons for Switching to Cashfree

Better customer support
Swathi
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Payment options

Reviewed on 27/11/2021

Good

Good

Pros

Payments , ease of access , settlements, ease of use, customer suppory

Cons

We were not given credit card and international card payment options which other vendors such as razorpay are providing

Deep
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Payment Gateway for Small & Medium Businesess

Reviewed on 29/08/2020

Pros

Quick Integration, Fast Transaction Settlements, Multiple Payment Options

Cons

Great scope to improve the UI for the end user making the payment.

Alternatives Considered

Razorpay
Ravi
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best payment gateway and top level support

Reviewed on 11/11/2020

Wonderful with Cashfree

Wonderful with Cashfree

Pros

Cashfree, Wow I am in love with this. I got my payment gateway approved in just 3-4 days and everything done by the support team properly. The support team helped me a lot specially [SENSITIVE CONTENT HIDDEN], Both of are master in their domain. I am going to explore more of Cashfree.

Cons

I didn't find anything bad with this payment gateway. Everything is cool.

Meher
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

My personal review

Reviewed on 02/12/2021

Pros

Ease of payments. All transactions done by domestic customers were successful on the Shopify website.

Cons

- Slow customer service response. The customer service team needs to be more proactive and reach out.
- A lot of information that should have been told to me while I was signing up for the services provided by Cashfree to make my experience seamless, wasn't told due to lack of promptness.
- Issues with International transactions where vendors are expected to pay a hefty security deposit.

Sadrush
Overall rating
  • Industry: Packaging & Containers
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use

Reviewed on 16/12/2021

Pros

Very easy to understand and operate.

Very convenient to use with shopify

Cons

No much cons. The front end can be better.

Pratish
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cashree Gateway

Reviewed on 16/11/2021

Pros

Easy to setup and integrate to the website
Early payouts without charges

Cons

Should include reward points so that more customer can take prepaid options