Cashfree Reviews
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77 Reviews
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
clean and fast
Reviewed on 08/01/2022
While we have eliminated other problematic options, we have moved cashfree ahead in the list of...
While we have eliminated other problematic options, we have moved cashfree ahead in the list of payment gateways displayed on our website payment page. Exquisite experience so far with Cashfree.
Pros
Cashfree is clean, fast and fuss-free. Dashboard is clear and we can keep up our finger on the business pulse. Paypal etc are all integrated into it eliminating the need for multiple gateways. Support is an email away. We have had very few issues in the 3 years that we have been using it for our ecommerce. Thank you.
Cons
None
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Software in Affordable price
Reviewed on 06/01/2022
We at the https://bytephase.com/ using this software for more than a year, we are using it to...
We at the https://bytephase.com/ using this software for more than a year, we are using it to process payment of our software product. We never had an issue using Cashfree.
Easy to integrate, and affordable pricing, I would say best payment Gateway for India
Pros
On time settlements
Up almost 100% of time
Easy to Use
Cons
Nothing any specific but I can say they didn’t have any offers for customer retention or any discounts
Reasons for Switching to Cashfree
Affordable Pricing compare to others and ease of using it.- Industry: Retail
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Lack of transparency
Reviewed on 05/04/2023
Pros
Cashfree is like most other payment gateways. Nothing special in particular
Cons
They lack transparency when it comes to product cost. Their payment gateway is not free of cost. They charge an annual maintenance fee of Rs.4999 + GST. There are better options out there without an annual maintenance fee.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy to have Cashfree as our payment gateway
Reviewed on 02/11/2021
Great.
Great.
Pros
Ease of use and budget friendly. The onboarding process was easier too.
Cons
Nothing as of now.
Alternatives Considered
ShiprocketReasons for Switching to Cashfree
The onboarding process was easier and convenient. It was easier to integrate with our website.- Industry: Consumer Electronics
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good Product
Reviewed on 18/01/2022
Good
Good
Pros
Secure Product, gives clarity of payments on Dashboards
Cons
Ease of Setting up Multiple Payment options
Alternatives Considered
Google PayReasons for Switching to Cashfree
Zero fee for payment settlement Instant settlement- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love using Cashfree
Reviewed on 13/11/2021
Awesome is the word.
Awesome is the word.
Pros
The ease of integration, consumer friendly and transparent notifications on payments received, processed and disbursement.
Cons
Accepting international payments, I guess you should consider the age of the customer with you and allow the same instead of taking a huge deposit, because u should know better we are not here to commit fraud.
- Industry: Chemicals
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best and user friendly payment gateway.
Reviewed on 31/05/2022
Pros
Cashfree is one of the best payment gateway supports multiple payment methods like debit card, credit card, internet Banking, upi payments etc. Clean user interface helps to make payments easily. The amount will be settled instantly is a great feature. We can easily view transaction reports monthly or weekly.
Cons
No issues. Everything works fine till now.
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Cashfree
Reviewed on 08/01/2022
Overall, the experience after on-boarding has been wonderful. While we have not had to reach out to...
Overall, the experience after on-boarding has been wonderful. While we have not had to reach out to the account manager often, we have gotten the required support when we did.
Pros
Integration was easy. Also, the charges levied are least out of all the payment gateways. There are no one time integration charges unlike some others.
Cons
On-boarding took a bit time and there were some errors in the login credentials which were resolved after contacting the account manager.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good Payment Gateway For Website
Reviewed on 11/01/2022
Pros
Easy to Setup, Easy to use, Good User interface
Cons
Initially it took time to setup the gateway. I had to wait for 3-4 days.
Alternatives Considered
PayUReasons for Switching to Cashfree
I did not know many other options- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Easy to use for payment collection
Reviewed on 22/07/2022
Pros
Dashboard is nice and simple and we get payment link to share with clients, integration with website to collect payment.
Cons
Customer service could have been better. We have lots of issue during account set up
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Payment Gateway and Support
Reviewed on 06/01/2022
The Best
The Best
Pros
Best thing is Technical support and ease of use.
Cons
JS checkout should be introduced. So that users don't get redirected to any other page from merchant website during payment.
Alternatives Considered
Pi.Reasons for Choosing Cashfree
Better TDR, Better support,Reasons for Switching to Cashfree
Best Support- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This should be the first payment gatewaay of any online webstore
Reviewed on 19/11/2021
Pros
Easy to use interface and navigation is good. Support is also terrific. Payment link feature is boon in ther times of COVId where eberyone wants to pay digitally.
Cons
The checkout interface can be made better ike razorpay and payu
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So far the best product used in this category so far!
Reviewed on 12/01/2022
Overall experience has been very good so far!
Overall experience has been very good so far!
Pros
Ease of Use, Reports Analytics functionality, hassle free process. Never had a problem with payments so far.
Cons
Nothing much to say about the product that I not liked, but rather there is huge scope to improve Customer Support. Turn around time if too high for query resolution..
- Industry: Computer Games
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very Effective and user friendly Gateway Portal
Reviewed on 28/01/2022
Overall this is a very good portal to use and the portal is very easy to handle.
Overall this is a very good portal to use and the portal is very easy to handle.
Pros
The portal is very user friendly and easy to use. Have so many options. I like data analysis part in the portal. Using it over an year and didn't find any error till date. Payment processing is very smooth and fast. Had no issue with it also. Very easy to integrate with other application.
Cons
There was some issue with UPI payments I have noticed. This issue should be taken care of if those are happening from Cashfree end.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cashfree is good platform for any startup, minimum charges and good support
Reviewed on 08/01/2022
It’s a best.
It’s a best.
Pros
Just recently they updated Their app, where unsettled amount is now showing, it’s a good. I mailed them for that issue.
Cons
Their support is just amazing, all time they are working for best experience.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Very good payment gateway but little expensive
Reviewed on 09/01/2022
Pros
I really most of the features, API's are literally rocking.
Cons
Cost is really high when compared with other payment gateways. Especially the verification suite which literally killed the entire money of us.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesomely Smooth Experience
Reviewed on 17/11/2021
Pros
Easy to Setup, No need to get in touch with support or anyone technical thereafter as there we no issues while we used Cashfree
Cons
The flexibility of some features were not as per our business requirements
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review
Reviewed on 18/11/2021
Amazing
Amazing
Pros
Good settlement speed, friendly UI and excellent response time for queries 24x7 support
Cons
Not much. Did not use the software that extensively.
Alternatives Considered
PayUReasons for Switching to Cashfree
Better customer support- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Payment options
Reviewed on 27/11/2021
Good
Good
Pros
Payments , ease of access , settlements, ease of use, customer suppory
Cons
We were not given credit card and international card payment options which other vendors such as razorpay are providing
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Payment Gateway for Small & Medium Businesess
Reviewed on 29/08/2020
Pros
Quick Integration, Fast Transaction Settlements, Multiple Payment Options
Cons
Great scope to improve the UI for the end user making the payment.
Alternatives Considered
Razorpay- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best payment gateway and top level support
Reviewed on 11/11/2020
Wonderful with Cashfree
Wonderful with Cashfree
Pros
Cashfree, Wow I am in love with this. I got my payment gateway approved in just 3-4 days and everything done by the support team properly. The support team helped me a lot specially [SENSITIVE CONTENT HIDDEN], Both of are master in their domain. I am going to explore more of Cashfree.
Cons
I didn't find anything bad with this payment gateway. Everything is cool.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
My personal review
Reviewed on 02/12/2021
Pros
Ease of payments. All transactions done by domestic customers were successful on the Shopify website.
Cons
- Slow customer service response. The customer service team needs to be more proactive and reach out.
- A lot of information that should have been told to me while I was signing up for the services provided by Cashfree to make my experience seamless, wasn't told due to lack of promptness.
- Issues with International transactions where vendors are expected to pay a hefty security deposit.
- Industry: Packaging & Containers
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use
Reviewed on 16/12/2021
Pros
Very easy to understand and operate.
Very convenient to use with shopify
Cons
No much cons. The front end can be better.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cashree Gateway
Reviewed on 16/11/2021
Pros
Easy to setup and integrate to the website
Early payouts without charges
Cons
Should include reward points so that more customer can take prepaid options