Geotab

4.5 (88)
Write a Review!
Software that saves time, money and the environment

Overall rating

4.5 /5
(88)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.3/5
Customer Support
4.2/5

85%
recommended this app
Sort by

88 Reviews

Mathias
Mathias
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Value For Your Money

Reviewed on 19/11/2022

It's superb. We track our fuel, and drivers, and automate pricing to suit the needs of our business...

It's superb. We track our fuel, and drivers, and automate pricing to suit the needs of our business effectively.

Pros

It is easily customizable with other company software and really met our needs.

Cons

Not really had any issues, I would say I am good so far. You just need some time to be better at navigating through things.

Ingalore
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

GeoTab Survey

Reviewed on 07/02/2023

Pros

How easily it is to find specific units when needing to quickly find valuable information as to HOS

Cons

Not tapping into the reporting side due to not understanding it’s value.

Michelle
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

It's okay

Reviewed on 11/05/2023

Pros

Ease of use

Cons

GPS and power constantly disconnected, always asking for a 30 minute time off during the day, that is an american rule not Canadian. Cannot add a generic driver for when a dealership drives the truck or a mechanic drives the truck that is not part of the company

Verified Reviewer
Overall rating
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Lots of Data, but Requires Dedicated Personnel

Reviewed on 11/05/2019

We were able to become compliant with the new E-Log mandate using GeoTab as well as drive a more...

We were able to become compliant with the new E-Log mandate using GeoTab as well as drive a more safer fleet with employees that understood accountability was inevitable every time they got behind the wheel.

Pros

The features on the dashboard are similar to what other competitors offer, but the layout is much more user friendly. The drop downs are more organized and the navigation to different fields is smooth. I also liked the very near to real time updates to the gps locations and the ability to pull data from the vehicle's ECM such as CEL, hours, and seat belt status.

Cons

Due to the vast amount of data at you finger tips its very difficult to monitor all crucial aspects as well as maintain additional responsibilities if your position requires it. I would recommend a dedicated role to benefit from the full capabilities of the software.

Alternatives Considered

Azuga Fleet and EROAD

Reasons for Switching to Geotab

The Geotab software met all of our needs and could be fully integrated into several of the top FM companies software which was a plus because we made 3 transitions over my tenor and every one of them was seamless.
Alan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Partner review

Reviewed on 06/02/2023

Really good experience so far

Really good experience so far

Pros

The visual dash panels it’s for me the best feature for a final users

Cons

It’s not easy to use for all type of users, most be personalized features for every type of users

Kelly
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Hope to see Geotab get better

Reviewed on 08/01/2020

Electronic logging devices are new to our industry and of course we know there are so many new...

Electronic logging devices are new to our industry and of course we know there are so many new issues we are experiencing and a learning curve as well. The old problems went away with ELD's but new ones have come up that must be addressed. With each new update to the Geotab program, the device gets better and better. On a whole I would say troubleshooting has been hard, communicating with the program developers/management. Issues we have come across are not taken seriously unless you have gone through so many steps to troubleshoot half of your day is shot with one truck/driver. We are lucky if that takes a day. We have had issues take weeks. It is very micro management intense. I am looking forward to updates everyday as those elusive program developers get it right once in a while...

Pros

Since my company leases the trucks we use, and the leasing company has gone to Geotab for the ELD of their choice. We chose this to keep drivers ease of transition from our truck to the sub truck when ours is in the shop for maintenance. The driver can use any smart device to log in to the Geotab app. This has worked pretty good. Some like their smart phones and others like to use the tablets installed in our trucks.

Cons

We do not like the structure the Geotab company goes by. Beware who you buy from and use as your provider as anybody can provide this service and they are only as good as they want to be. Find somebody who has a great customer service reputation. We would also want you to be aware there is a disconnect between software engineers and customer needs. We as a customer, are at their mercy and we get caught up between the regulations we have to follow and a software support that will ghost you when you are having issues.

Anthony
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Future Ready

Reviewed on 07/02/2023

Pros

open api and sdk flexibility, eld support and ev support

Cons

diversed distribution channel, finding the right geotab reseller for you industry is key to satisfaction

Dan
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Inexpensive Way For All Your Needs

Reviewed on 07/02/2023

The whole Geotab Experience has been great, Great people and great support for success

The whole Geotab Experience has been great, Great people and great support for success

Pros

Easy to use, even for the non technical individuals

Cons

Very difficult to know if a device is faulty right away.

Ross
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

NEMA Safety

Reviewed on 07/02/2023

Great so far

Great so far

Pros

Driver logs and tracking have been awesome

Cons

Still learning we haven’t fully switched over yet

Response from Geotab

Ross, thank you for your review! We focus on improving our products and solutions and your feedback is important to our success.

Jeremy
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fleet Manager

Reviewed on 07/02/2023

Pros

The best part about GeoTab is how easy it is to use.

Cons

The implementation is a little difficult at Tim’s.

Yasir
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Geotab Review

Reviewed on 11/05/2023

Pros

Very Easy to use and help available if needed.

Cons

Geotab Drive app slows down a lot , Not sure if its the internet

Sam
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Solution for Fleet Tracking

Reviewed on 11/05/2023

Pros

Advance reports and the ability to customize each report

Cons

It is not possible now to choose what constitutes as a stop

Tim
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great UI, easy to use

Reviewed on 07/02/2023

Pros

Fast updates, easy to set up and explain to customers

Cons

Submenus are often hidden , difficult to emulate ELD software

David
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Geotab - Best Telematics Solution

Reviewed on 06/02/2023

Best Telematics Solution

Best Telematics Solution

Pros

Reliable, User Friendly and Intuitive, Integrates easily with other systems

Cons

Nothing. It is a great solution Always improving

Response from Geotab

David, thank you for taking the time to share your experience. We appreciate hearing how we make a difference in your business and the areas we can improve.

Erin
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Fan from the Beginning

Reviewed on 17/01/2023

I have been utilizing geotab since 2014, I have always had great things to say and excited to see...

I have been utilizing geotab since 2014, I have always had great things to say and excited to see what new and improved items they have in store for the product.

Pros

I love the ability to see where our equipment is real time. Someone broke into our yard and I was able to provide real time helpful "when did it happen" information to the police thanks to the "show trip option".

Cons

There are still some aspects of the software I don't like. Drivers if they get busy and forget to log in right away the driver prior is automatically thrown into ON DUTY. This creates log issues which are not fixed instantly due to it being a "cloud" based. I also do wish they would make the "show trip" option more easy to read for drivers with multiple stops.

Response from Geotab

Erin, thank you so much for leaving such a positive review! We are thrilled to hear that you had a great experience with our product/service. We are listening to user reviews and will continue to make improvements.

Reinaldo
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Geotab

Reviewed on 27/01/2023

Overall really well developed and works great

Overall really well developed and works great

Pros

This software is easy to use, simple yet powerful

Cons

When I have to zoom in from all of Canada to find my vehicles location

Response from Geotab

Reinaldo, thank you for taking the time to share your experience. We appreciate your feedback which is vital for us to improve our product.

Tom
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Geotab

Reviewed on 06/02/2023

Fantastic

Fantastic

Pros

Easy to use both for admin and drivers. Reporting is great

Cons

Not really to add here the product is great and when we have thoughts geotab is very open to those ideas

Response from Geotab

Tom, thank you for your review! We focus on improving our products and solutions and your feedback is important to our success.

Ian
Overall rating
  • Industry: Renewables & Environment
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Geotab 9

Reviewed on 02/12/2022

Very good from first call and through onboarding. Customer service has been responsive and helpful.

Very good from first call and through onboarding. Customer service has been responsive and helpful.

Pros

The ability to quickly know if one of our people is in a hazardous situation so we can send help. It also integrates with another platform (JESI) to give us even better visibility and safety for employees who are travelling for work.

Cons

Difficult to answer, we haven't found any major problems with the product yet. One shortfall is that we don't have a good solution yet for our people who are hiring a vehicle for a single journey - there's a risk they'll plug the GeoTab unit in but forget to take it out at the end of their journey.

Response from Geotab

Ian, thank you for taking the time to share your experience. We appreciate hearing how we make a difference in your business and the areas we can improve.

Manny
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Support

Reviewed on 28/06/2022

Pros

I absolutely love the support we get from our local representatives like [SENSITIVE CONTENT] , [SENSITIVE CONTENT] . Any issue that arises is always resolved in a matter of hours or days. Thank you for your hard work.

Cons

False vehicle idle reports. Example, vehicle shows that it idled for a minute at 3 am on a Saturday. I get an email and immediately think the truck is getting stolen.

Alternatives Considered

Verizon Connect
Dominic
Overall rating
  • Industry: Oil & Energy
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great asset for what we do!

Reviewed on 28/06/2022

Pros

Easy access and great reporting for our team.

Cons

Sometimes speeding reports show assets in an area that could not be doing that speed.

Verified Reviewer
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Quick Implementation/No Contract

Reviewed on 08/01/2019

If you are looking for a quick and easy ELD with no commitment Geotab is your huckleberry. If you...

If you are looking for a quick and easy ELD with no commitment Geotab is your huckleberry. If you want a pretty highly captivating platform that will engage drivers and staff no so much. It menu based not icon based which is hard for users in this ultra clicky world.

Pros

No contract!!! Hardware is inexpensive and implementation is quick. And no commitment. It’s cheap enough you can keep a couple extra on hand just in case. Which is nice.

Cons

It’s not as user friendly as other platforms. It gets the job done but has a bear bones feel. There is a lot of functionality but you have to dig. If you aren’t a big company you don’t get your own customer rep. So you just leave a message and wait for the sales rep to call back. Ours was super responsive but it would all depend on his work load.

Adam
Overall rating
  • Industry: Mining & Metals
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ledcor CMI Inc

Reviewed on 28/06/2022

Pros

I love the IFTA, HOS logs, and maintenance logs as they are easy to use and understand.

Cons

The dashboard is a little cluttered but and sometimes it takes multiple clicks to get to something.

Verified Reviewer
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

So far it is Okay

Reviewed on 22/09/2020

We have only been using this software for a few months and it has a hard learning curve. It could...

We have only been using this software for a few months and it has a hard learning curve. It could be great with some updating.

Pros

I like the fact that it is very easy to see where my drivers are at any time. I like that you can see when the drivers are speeding or harsh braking. I like that we have the ability to go back and track where a driver has been.

Cons

I am not crazy about the reports section of the software. It is hard to navigate and hard to understand. My Geotab needs to take a serious look and the ease of utilizing all of the software, not just the map portion.

Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Cool Functions. Bad Customer Support.

Reviewed on 22/03/2019

Pros

The software is explanatory and we are able to monitor everything we want to in regards to drivers and vehicles. We can set up alerts and notifications, about things that happen, to keep us on track with our safety goals.

Cons

We have been trying to get our accounts merged into a single master account for over a year. No matter how often we reach out or try to move forward we still don't see progress.

Mike
Overall rating
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

False positives

Reviewed on 01/09/2019

Pros

I like to track vehicles and see alerts for when drivers are breaking the rules.

Cons

A bunch of false positives from slamming doors and the system thought the vehicle was in a crash. Also speeding false positives when gps signals bounce from tower to tower.