ETAP Reviews
Overall rating
Filter by
Company size
Time used
82 Reviews
- Industry: Design
- Company size: 51–200 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Best for Discrimination Study
Reviewed on 26/06/2021
Overall Experience with Etap is good. if they any free online videos then that will be very useful...
Overall Experience with Etap is good. if they any free online videos then that will be very useful for Students and Professional to improve their knowledge.
Pros
As an Electrical or Power Engineer, it is very for Load Flow, Short Circuit Analysis, Discrimination Study and Etc...
Cons
It is very expensive in terms of Cost -Wise. Students and any Professionals can't use this except the Free Demo for 30 days unless he having money.
Response from ETAP
Thank you for your review and positive feedback. ETAP offers a variety of educational licenses including a free Student Edition you can download from the web site. We also have a large number of free tutorials and technical webinars explaining all aspect of the ETAP Software. Go to etap.com/resources
- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
General Design software features
Reviewed on 16/09/2021
ETAP is generally the best software i have used. I would love to see features like infinite busbar...
ETAP is generally the best software i have used. I would love to see features like infinite busbar being able to be implemented
Pros
The software is good for asset management, real time simulation and for everyday problem solving on all designs
Cons
They software is only forward compactible. Exchange of models between clients and designers wont be easy if we are using different versions.
I would to see the features such as lightning protection modelling using rolling sphere, EGM and shield angels. The software can only perform grid design for substation earthing only
Response from ETAP
Hello Percy, thank you for your positive feedback. We always add new and innovative features to our annual releases and take suggestions from our customers into consideration for future releases.
In regards to your question about lightning protection, you can utilize the ETAP emtCoSim module; and your feature request for "infinite busbar" you can utilize the bus editor and select "swing" to model an infinite bus.
See the latest ETAP innovations and feature updates at https://etap.com/whats-new.
- Industry: Mining & Metals
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
My ETAP Feedback
Reviewed on 21/09/2021
We are working to standardize our Electrical designs and address some areas were we feel we can...
We are working to standardize our Electrical designs and address some areas were we feel we can improve the products. I am looking forward to seeing if the tool meets our expectations it should help us achieve those goals.
Pros
I am the administrator and worked / coordinated with IT to get the tools installed and up and running for the users. My work with the support folks when we had issues went very well and the support teams were knowledgeable.
Cons
I am still waiting on feedback from the users and what they feel is missing from the tool.
Response from ETAP
Hello James, thank you for your positive feedback. We would like to hear from you on what your user's experience is with our software.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
ETAP Overview
Reviewed on 29/05/2022
I really like the software and am become more comfortable with it from beginning till end of work
I really like the software and am become more comfortable with it from beginning till end of work
Pros
User-friendly. results are very clear. the processing is fast.
Cons
It is extremely expensive. It may require more options for modeling the structure.
Response from ETAP
Thank you for your positive review. Yes, ETAP can be expensive, depending in the configuration, but we offer a range of options to keep the cost within our user's budget range. Please contact [email protected] to to get a quote.
- Industry: Utilities
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ETAP Used for Nuclear Power Stations
Reviewed on 26/06/2020
ETAP is used for all our nuclear plant power system analysis and assists us with all necessary...
ETAP is used for all our nuclear plant power system analysis and assists us with all necessary design changes. Their customer support is known throughout our industry to be world class.
Pros
ETAP has supported the nuclear power industry by designing and supplying software for our specialized analytical needs for over 20 years. They have become the defacto standard for nuclear plant power system analysis throughout the U.S. with over 90% of plants and utilities standardizing on ETAP.
Cons
Although it may sound like I’m making this up, after using this software through all of its many evolutions over the years, I honestly can’t think of anything.
Response from ETAP
Thank you for being a valued ETAP user and for your positive review Mark. We have and always will appreciate your continuous feedback about ETAP software.
- Industry: Design
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Electrical Engineering Design and Analysis Tool
Reviewed on 24/09/2019
I have 18 years experience with ETAP Software and compared to comparable software, I believe that...
I have 18 years experience with ETAP Software and compared to comparable software, I believe that ETAP has the most features they keep developing more features and tools to use.
Pros
Provides many of the engineering calculations for design and analysis of electrical power, protection and control systems in one software package. It is a necessity in providing our customers the best designs and arc flash analysis.
Cons
I have to set up my defaults and tools the way that I like to use them and display them when I get a new version. I would like ETAP to add L-G faults for 1-Phase center-tapped sources.
Response from ETAP
Thank you for your feedback and being a loyal customer. In regards to your feedback, you are right, we don't store defaults and setting separately, all settings are saved automatically in you project files. When you read your project your new release it will update your settings as well. You can always set up a project template, which you can use when starting a new project or upgrade to a new release. Please feel free to ask our 24/7 HelpDesk support team for assistance. You can also request new features or update to libraries by entering a ticket in our HelpDesk.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Review
Reviewed on 12/09/2019
The overall experience has been good, there are some features which could use some improvement (as...
The overall experience has been good, there are some features which could use some improvement (as mentioned above).
Pros
The software is easy to use and fairly intuitive.
Cons
There are often products that are not available in the library.
Formatting can be very tedious and time consuming despite some of the "auto" formatting options. Default settings need to be set up on a per project basis, this is both frustrating and time consuming.
Exporting information to excel could be so helpful but there is some info that can only be found in "reports" and when these are exported to excel they are formatted to reflect a report style not just raw data which makes it very difficult to use this data efficently if you are creating your own report.
Response from ETAP
Hello Jen, thanks for your feedback. Please contact our HelpDesk or our local office in Canada to assist with the issues you are describing in your review. We are happy to help and make using ETAP software a positive experience.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best software for power system studies
Reviewed on 20/09/2021
Pros
The software is easy to use by first-time learners without much background. It is useful to develop and analyze power system networks particularly power flow studies, fault analysis, and protection coordination. The one-line diagram approach and report generation are quite useful.
Cons
The library should be updated with modern power system components to simulate various current scenarios. The scope of studies should extend similar to PSCAD and EMTP softwares.
Response from ETAP
Thank you for your positive feedback. As an ETAP user you know that we constantly update our libraries and it is a constant chase to catch up with the latest products. In our latest release we added over 14,000 new libraries. You can also contact our Help Center to request the addition of missing libraries or you can also add and import libraries specific to your project yourself.
- Industry: Oil & Energy
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Happy ETAP User
Reviewed on 18/09/2019
Overall experience has been good. We've experienced some troubles but we've always gotten the...
Overall experience has been good. We've experienced some troubles but we've always gotten the problem fixed by the customer support. We try to use ETAP whenever possible.
Pros
I like it the most how user friendly it is and that it gives me the comfort that the results are correct.
Cons
There are a certain things that are different in this software compared to others. E.g. there is no "save as", only "copy project to" and you have to open it afterwards (if you want to work on the new project). And copy - paste is different than in any other software. It doesn't bother me anymore, but it's weird.
Response from ETAP
We use "copy project to" instead of save as since SQL is installed locally on the machine which allows for faster performance. Copying the files directly disconnect the local database which is why we have this option instead.
- Industry: Oil & Energy
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of Etap Software from GW Engineering Inc.
Reviewed on 18/09/2019
I have used Etap for over 12 years and have used it for design, installation, and troubleshooting...
I have used Etap for over 12 years and have used it for design, installation, and troubleshooting of many power generation systems over this period. These systems primarily include relay coordination, and protection schemes, arc flash, and motor starting. It is a great product.
Pros
Etap utilizes all of the components the model and integrates them all together so it is easy to go from one module to the next and still work with all data and information from other modules. "Star" systems is an example.
Cons
Alignment and viewing results on the one-line can get crowded but it can be edited to view only the critical information.
Response from ETAP
This can be resolved by using Auto-Build which is modeling based on a spacing rulebook. You can modify the rulebook to evenly space out all the elements in your one-line, allowing for a less cluttered view.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A lot better than SKM but still not perfect
Reviewed on 24/09/2019
Pros
I always enjoyed working with etap because of the quality of the software and accurate results.Plus the fact that the reports don't look like from a type writer the way SKM looks.
Cons
Recently they sent Costumer service for the Library for USA to India. This has caused a response time of 2-3 hours to get extended to 3-4 days and the professionalism of the staff in India is not to the US standards.
Response from ETAP
Thank you for your feedback and review. Since we offer 24/7 support, we utilize our support engineers around the globe. We take our customer's feedback very serious and always try to remedy any issues that surface. We hope that your next interaction with ETAP support will be positive and swift.
- Industry: Oil & Energy
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ETAP Covers Almost All Required Electrical Calculation
Reviewed on 08/04/2021
I strongly recommend ETAP for electrical engineer who works on power system calculation.
I strongly recommend ETAP for electrical engineer who works on power system calculation.
Pros
ETAP is friendly to new user. And it covers all the required electrical calculation we may encounter in the work.
The technical support is good basically. We can always call technical support for help.
Cons
The lower version ETAP can't open a higher version ETAP file. ETAP is updating new version while we may use various version.
Response from ETAP
Thank you for your review and positive feedback.
- Industry: Oil & Energy
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Satisfying ETAP experience.
Reviewed on 17/09/2019
The overall experience has been saytisfying, this software has proven to be very useful to run...
The overall experience has been saytisfying, this software has proven to be very useful to run different types of studies in our field.
Pros
This software provides a very friendly interface and variety of tools that ease the process of design in our field. Also the customer service has always solved our questiones promptly.
Cons
Several features and tools are limited or restrained unless you purchase the full package.
Response from ETAP
Thanks you for your feedback. As you know ETAP is module based and is offered in many configurations. Modeling in ETAP is not restricted and you can create as many scenarios as you with. Analysis module need to be obtained as needed.
Please contact your local ETAP office to ask about adding modules to your existing package. There are a variety of different purchase and leasing options available.
- Industry: Oil & Energy
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
EMS Review
Reviewed on 20/09/2019
Pros
Lots of good options, can be difficult to understand these options.
Cons
Must pay for each option, need training on these options..
Response from ETAP
Thanks you for your feedback. Please contact our local ETAP representative in Canada to assist with pricing and any training you may need. We also provide a large number of training webinars and tutorials on our website.
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ETAP Software Review
Reviewed on 27/09/2019
Pros
Having used SKM and Easy Power, ETAP by far is the most accurate and easy to use power Analysis software. ETAP library is outstanding and easy to use. ETAP single lines also let you very closely represent the actual system in the field. We even rebuilt one facility after Hurricane destroyed all drawings.
The Customer service is also excellent and very helpful.
I have used ETAP since 1998.
Cons
Most of the Issues encountered over the years have been fixed or addressed.
Response from ETAP
Thanks you for your great review and feedback. As you point out in your review, ETAP is getting better and more advanced with every release. We hope you'll like the next release of ETAP.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Experience from the university
Reviewed on 12/09/2019
The use of ETAP is to plant cases of academic study, where students begin to have a first encounter...
The use of ETAP is to plant cases of academic study, where students begin to have a first encounter with simulations in the area of power.
Pros
The use of ETAP for the subjects of Energy Distribution Systems, Electric Machines and Power Systems, has been the best option, due to the intuitiveness of the software and that the students rely on to understand the topics seen in class.
Cons
José Simeón Cañas University received a donation of the student version ETAP software, but we would have liked that student version were more modules enabled and limited in nodes of analysis.
Response from ETAP
Thank you for your feedback and your positive review. Please feel free to contact our local office and ask for our thesis or research license. This license is available with different bus levels and modules.
- Industry: Oil & Energy
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
EMS
Reviewed on 13/09/2019
Excellent engineering tool
Excellent engineering tool
Pros
Short circuit and star device coordination
Cons
Data base did not have enough info of iec rated devices and equipments
Response from ETAP
Thanks you for your great feedback. We are constantly updating our device libraries. Feel free to send us the devices you need and we will let you know when they are available. You can also add your own devices to your library. Here is a link to the list of all device libraries added in ETAP 18. more will be added in our next release ETAP 19.5.
Contact our 24/7 online HelpDesk to assist you with your requests.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of ETAP
Reviewed on 13/09/2019
Pros
I like how the help feature can be directly accessed from each pop up window. The help window is usually very thorough and provides addiditonal references.
Cons
I would like the ability to delete elements between revisions, not just modify them
Response from ETAP
Thanks you for your great review and feedback. in regards to your suggestion, note that the revision manager is an exact copy of the base revision. We restrict changes to the revision in case the modified changes are not to be applied to the base. Hope this helps.Check out NetPM our newest cloud based project management and modeling module to manage projects and revisions.
- Industry: Oil & Energy
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My review
Reviewed on 13/09/2019
Pros
modularity; updated machine models; better user support than other PSA's
Cons
Cost and then again cost; etap isn't yet the top choice for T&D applications
Response from ETAP
Thanks you for your review. annual license renewal will assure that you have continuous support and get software upgrades with enhancements and new features, such as Grid Code compliance and Zone Selective Interlock in our next Release ETAP 19.5. Contact your local ETAP representative to get information about renewal pricing and alternative upgrade options.
- Industry: Design
- Company size: 11–50 Employees
- Used for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
ETAP Software
Reviewed on 20/09/2019
The Design Review of LV Distribution System in Buildings.
The Design Review of LV Distribution System in Buildings.
Pros
It is solely for the benefit of electrical engineering works which require load flow studies, short-circuit current level ,discrimination and devices coordination etc .The software is validated and verifiable for carrying out the parametric runs.
Cons
It is not freely available. Microsoft provides Office Applications freely on-line. Likewise, the versality of ETAP can be realised pathway as cited above is adopted.
Response from ETAP
Thank you for your feedback and positive review. We offer a free demo version of ETAP, and have several options on how to purchase or lease our software.Please contact you local office to discuss alternative purchase options.
- Industry: Oil & Energy
- Company size: 5,001–10,000 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ETAP Software review
Reviewed on 23/09/2019
Pros
Very Complete, lot of modules available. Great customer service, quick answers. Also quick to upgrade when there is change in IEEE, NFPA and other reference documentation. Great HELP functions.
Cons
Price; quite expensive.
And as it is very complete, it is also complex, It akes a lot of time and practice to learn how to operate it. And if you are a long time without using it, it takes time again to get used to it again. Lot of parameters to configure for the different equipment.
Response from ETAP
Thanks you for you review and your feedback. Please consider taking one of our hands-on workshops (https://etap.com/canada) or view our training webinars and tutorials online on our website. Our 24/7 HelpDesk and your local ETAP office is also available to help with any questions you may have.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Product library
Reviewed on 24/09/2019
Pros
Accuracy in provided data, wide product library
Cons
Lack of some common products (e.g. cable library)
Response from ETAP
Thank you for your review and feedback. We try to offer as many products in our library of over 10,000+ product. Please contact our 24/7 HelpDesk to inquire about the cables you would like to be added to the ETAP library.
- Industry: Utilities
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
ETAP Software Review
Reviewed on 14/01/2020
Great!
Great!
Pros
I liked that ETAP can produce arc flash labels for you without having the user do manual calculations. The Scenario wizard makes it easy to study different configurations for the circuit
Cons
I wish there was a function in ETAP that allowed the user to print select labels for equipment, instead it prints labels for the system voltage which is fine, I just wish there was a function in the software to make select lables for select equipment loads
Response from ETAP
Thank you for your feedback, we appreciate all comment and will consider all of our customer feedback and suggestions for future releases of ETAP.
- Industry: Design
- Company size: 10,000+ Employees
- Used for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ETAP USER
Reviewed on 30/06/2020
Pros
Can perform complete electrical analysis of plant power system prior to adding new loads
Cons
There is no room in scenario Wizard to put description of the designed study case.
Response from ETAP
Thank you for using ETAP software and giving ETAP a positive review. In regards to your feedback about the Scenario Wizard description field, this option is actually available. Please contact our support team at [email protected] for assistance with this feature.
- Industry: Oil & Energy
- Company size: 201–500 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Like it
Reviewed on 17/09/2019
Pros
User friendly, with good explanations in HELP
Cons
Annual support fee is hard to justify and obtain approval when there is minimum project
Response from ETAP
Thank you for your feedback. Please contact your local ETAP representative to discuss pricing and alternative options to annual license renewal.