TeeQuest Reviews
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28 Reviews
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Teequest is a solid product
Reviewed on 11/09/2021
The Teequest team is a dedicated staff that is focused on helping your golf course improve its...
The Teequest team is a dedicated staff that is focused on helping your golf course improve its bottom line and train your staff for success. Their personal touch with the set up process and customer support is refreshing! They are very punctual and after being with a bigger company their personal touch and willingness to solve the problem quickly is a huge change compared to the big company experience that we had in the past when it went often take days and multiple ticket numbers to fix an issue. Specifically, [SENSITIVE CONTENT] is simply awesome and a huge help in any endeavor with the system. He continues to go above and beyond fixing the problem and then proactively helping us manage or strategize to eliminate future issues.
Pros
The customer service is outstanding with a punctual and dedicated staff. the ease-of-use is great for us too being an operation that has many part time employees they love the set up of the system and intuitive design.
Cons
It would be nice to be able to check in on the tee sheet and do some minor adjustments from my mobile phone. At the present time I need to use an outside source to do a remote login to my computer for any adjustments away from the golf course.
Reasons for Choosing TeeQuest
We wanted to take control of our T sheet and have more of a personal touch when it came to organizing our golf course and strategizing about how we could create a better customer experience. Also course specials with golf now often lead to individual golfers coming in and wanting to play by themselves i’ll course specials for the new system include at least two golfers at a time eliminating conflict at the register with pairing up on carts.Switched From
NBC Sports NextReasons for Switching to TeeQuest
Personal touch, For us the ability to talk to a physical person on the phone quickly to help solve problems or to be trained on different parts of the system was highly critical and teequest has delivered every time. Also they continue to look for feedback to improve their system personally reaching out and doing quarterly check-in’s. They are truly committed to helping your golf course improve the bottom line, communicate better with customers and provide a great online experience. I highly recommend Teequest to every golf course and especially smaller public courses looking for a clean professional presentation at a great price!- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best business partner is TeeQuest!
Reviewed on 14/11/2024
TeeQuest employees are extremely responsive to any issues or problems I need solved, usually...
TeeQuest employees are extremely responsive to any issues or problems I need solved, usually regarding a customer who makes an error with a on-line tee time.
The POS and Tee sheet are very easy to use. The reporting capabilities seem endless!
I am in a very rural area with limited internet choices. Having the ability to operate the tee sheet and cash only POS is a bonus.
The gift card program that shows the customer how much they have remaining on their balance is a nice feature.
Overall I am very satisfied with the TeeQuest customer service and capabilities of the POS and Tee Sheet.
Pros
The POS and Tee Sheet are very easy to navigate. The Tee Sheet and web-sight tee times work hand in hand and allow the public and members to make on line tee times.
Cons
I would like to be able to show when we squeeze in an extra tee time. I would like the customer to be able to add a tip immediately on the credit card terminal.
Reasons for Choosing TeeQuest
Their system was too expensive. The amount of money they “stole” from my golf course was outrageous!Switched From
NBC Sports NextReasons for Switching to TeeQuest
[sensitive content hidden] did an outstanding presentation with the advantages of going with TeeQuest.- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall I am very pleased with the ease of use for my staff.
Reviewed on 15/02/2018
Pros
The POS is incredibly simplified for my staff, allowing them the confidence to perform their jobs quickly and efficiently. Being able to drop tee times at random times allows me the opportunity to maximize my revenues and give customers the best chance to play our course.
Cons
When a customer is booking online and they do not actually book the time, it leaves the time unavailable for an extended period of time and doesn't let us reserve the tee times for another customer.
Response from TeeQuest Solutions
Alec, we hold that tee time for the customer online for 10 minutes (by design) so someone else (who may be a faster at typing) does not come in and book it out from under them. If they do not complete the transaction within 10 minutes we open it back up to everyone.
- Industry: Recreational Facilities & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Royal Hylands
Reviewed on 16/12/2024
We have used tee quest for the past two years and have been satisfied.
We have used tee quest for the past two years and have been satisfied.
Pros
Ease of use.
Ability run our own specials.
Customer service.
Cons
Not being able to remote from a n offsite computer as a manager.
Inventory procedures.
Alternatives Considered
Lightspeed GolfReasons for Switching to TeeQuest
Pricing and customer service. And liked the features better for marketing and day to day management.- Industry: Recreational Facilities & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TeeQuest Solutions
Reviewed on 13/08/2024
TeeQuest has been an outstanding POS/Tee System for our facility. Support staff is attentive to...
TeeQuest has been an outstanding POS/Tee System for our facility. Support staff is attentive to questions and any issues that we may encounter.
Pros
Very user-friendly (especially when training a new employee) and the ability to speak with an actual person in a timely manner when there is a problem or question. Definitely a better system to work with than GolfNow
Cons
Wish there was a way for the system to automatically calculate a credit card fee when a CC is used for green fee/merchandise purchases.
Reasons for Choosing TeeQuest
Tech Support, Ease of Use, was able to eliminate "Hot Deals" that GolfNow loves to marketSwitched From
NBC Sports NextReasons for Switching to TeeQuest
User-friendly, customer support offered by TeeQuest- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TeeQuest, Your #1 Golf Course POS Solution
Reviewed on 27/06/2024
I am absolutely thrilled with TeeQuest and the staff is so easy to work with. They ask for feedback...
I am absolutely thrilled with TeeQuest and the staff is so easy to work with. They ask for feedback and implement suggestions.
Pros
TeeQuest is the easiest and most simple point-of-sale system I have ever used at a golf course. The simplistic approach makes transactions a breeze and the customer support is unmatched.
Cons
TeeQuest has very few flaws... the only thing that could be improved is its tablet application.
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of TeeQuest POS System
Reviewed on 20/05/2024
From the time I called for information until the actual installation and training, everyone has...
From the time I called for information until the actual installation and training, everyone has been very helpful and professional. During the training period they took their time explaining all aspects of the system and answered any questions that I had.
Pros
The program is flexible and user friendly. It is fast and everything is at your fingertips. The management team imported all my previous data. There are useful reports. My customers can book 24/7 with the on-line booking engine. I find that I am spending less time on I T issues and more time on my customers. I find that this program provides the best service for me and my customers.
Cons
You need to manually add credit card fees to this system - they aren't configures automatically.
- Industry: Recreational Facilities & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TeeQuest Golf Software
Reviewed on 31/07/2020
VERY VERY GOOD - They could not have more helpful. 10 out of 10.
VERY VERY GOOD - They could not have more helpful. 10 out of 10.
Pros
Very simple and easy for the staff to use. East to get from the Tee Sheet to the POS. Also to enter new Members and capture information. Great reports as well. Support is AWESOME as well.
Cons
Nothing really. We are unique 27 hole golf course and the team at TeeQuest was very accommodating to our needs.
- Industry: Sports
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best POS I've used.
Reviewed on 18/05/2024
Overall experience has been great. I would recommend this POS system to anyone. You don't have to...
Overall experience has been great. I would recommend this POS system to anyone. You don't have to be a rocket scientist to use it.
Pros
Easy and simple. Configurable. Easy to train new employees on the system.
Cons
Any issues in the beginning were addressed and rectified.
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rating on Tee Quest
Reviewed on 20/08/2024
My over all experience is really good. I have guys I can call to help if I need them
My over all experience is really good. I have guys I can call to help if I need them
Pros
That its easy to use and I have 2 great guys to call if I cant get it figured out.
Cons
every now and again my icons will disappear
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tee Quest
Reviewed on 14/10/2021
The experience with Tee Quest is Excellent.
The experience with Tee Quest is Excellent.
Pros
Software applicability at the time of a purchase is generally well determined. Support is the greatest need once the decision to purchase a software system. The support by Tee Quest has been outstanding.
Cons
Most all software systems are not ideal in every aspect. Tee Quest's system like others does not offer all the services one might desire for an expanding golf related business. We think highly enough of Tee Quest that what one might suggest is a shortcoming in an area of their system is far surpassed by the merits of their overall product applicability generally and their support specifically.
- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Redfield review
Reviewed on 14/09/2021
We've been very happy so far with teequest
We've been very happy so far with teequest
Pros
I like having control over the website and online booking rates
Cons
There's nothing that i would say i like the "least". checking in golfers takes a few extra steps but it's still pretty quick
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TeeQuest Review
Reviewed on 14/09/2021
My experience has been very good! No problems at all!
My experience has been very good! No problems at all!
Pros
Everything is pretty straight forward! It is very difficult to make a mistake using this software! Very easy to learn
Cons
The only complaint I have is I would like for there to be a "non member" feature. We have a lot of returning public play & it makes it easier to have them already in the system so we do not have to keep asking for there name & phone number!
- Industry: Recreational Facilities & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Top Notch Support
Reviewed on 16/07/2020
This is a great POS system and tee sheet management software backed by excellent support. The best...
This is a great POS system and tee sheet management software backed by excellent support. The best part is getting away from GolfNow. We control our tee time sales again!
Pros
The software is great, but the support is the best thing. Very responsive and easy to get questions answered.
Cons
Linking in beverage cart sales with the system would improve sales tracking. That process is promised for next year.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We have used several other POS & Tee Sheet vendors but TeeQuest is the best fit for our 7...
Reviewed on 22/02/2018
The software has helped our facilities to have a great online presence selling a lot of course...
The software has helped our facilities to have a great online presence selling a lot of course special tee times and online store certificates.
Pros
We have been very pleased with how easy the system is to use. Our staff warmed up to TeeQuest right away. From the management end, TeeQuest answered all of our questions, took our comments and suggestions for how we manage our operations, and made some technical changes that really helped us through the transition.
Cons
We are currently not able to do refunds onto Member Charge accounts but I have been told that is going to be fixed in the next release which is in a couple of weeks.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So many features all in one software. TeeQuest does everything we need it to. Literally...
Reviewed on 08/06/2018
Absolutely fantastic and easy to use software for managing golf courses.
Absolutely fantastic and easy to use software for managing golf courses.
Pros
We absolutely love tee quest. We love how easy it is to use. Managing tee times in now easier than ever. We also manage inventory and our food and beverage supply easily. It can even do so much more if you need it to!
Cons
It would be a crime to say anything wrong about this software. We genuinely enjoy using it and we have never been let down.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thank you TeeQuest, I could not be as successful at my job without you.
Reviewed on 01/03/2018
Pros
TeeQuest has simplified our process of running the tee sheet, tracking rounds and taking physical inventory. Their team is always available to assist us when we have any problems or questions. The training that they provided made it very easy for me to then train my staff and get them to feel comfortable with the system quickly.
I love the fact that you can take the Tee Sheet to an offline mode if we lose our internet connection.
Cons
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- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Having used over a dozen POS systems, we can say with confidence this is the best and were...
Reviewed on 31/05/2018
Business operations have become much easier, fast, more efficient and have result in thousands...
Business operations have become much easier, fast, more efficient and have result in thousands saved.
Pros
The tee sheet is easy to run specials on and make organizing tournament days and times very easy. The POS side is very user friendly and easy to train staff. The inventory keeping makes reordering and inventory analysis as easy as it gets so we always have the right items and have them in stock. This system does not only do everything we need it to and more, but it does it very easily and saves the business a lot of money by saving a lot of time.
Cons
Cannot book multiple tee times at once. Would like to have an option the tee time confirmations are sent.
- Industry: Recreational Facilities & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great people to work with! Love working with TeeQuest.
Reviewed on 08/09/2017
We came from an unreliable inconsistent software that was web-based. This software is tremendously...
We came from an unreliable inconsistent software that was web-based. This software is tremendously more reliable.
Pros
-Very user friendly
-straight-forward functions
-meets my eye well
-support staff is fast and effective
Cons
-Some basic functions are missing
-A few more basic capabilities regarding member charging and the tee sheet would be nice
Response from TeeQuest Solutions
Chris, we are happy to report that we have added many of the tee sheet functions that we have spoken about and the functionality do a refund on a members AR account.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great company!
Reviewed on 23/02/2018
Pros
We have been with TeeQuest since 2007 and they have been a joy to work with. If problems or questions ever arise with hardware, software, or the process of booking times, they are immediately responsive.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
If you are looking for a full service provider then TeeQuest is your answer.
Reviewed on 05/03/2018
Pros
I have been working with TeeQuest for the past 10 years and feel more like a partner than customer. The staff at TeeQuest is constantly concerned with feedback and ways that they can improve the overall TQ experience. The support staff is second to none and is always available during those difficult course hours.
Cons
They don't offer a solution for managing tournaments at this time. We use a 3rd party for that though.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great company and great software!
Reviewed on 22/02/2018
Pros
Managing our 36 hole facility with TeeQuest is straightforward. Both our courses have a web presence and generate revenue from online bookings, which frees my staff to focus on serving customers in the proshop.
Cons
We had several things about the software that needed fixed early on but those have all been rectified over time. It really does everything we need and don't really have any cons at the moment.
- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
TeeQuest Review
Reviewed on 09/07/2020
Been great to work with! Top notch customer service. In person training was easy to pick up.
Been great to work with! Top notch customer service. In person training was easy to pick up.
Pros
TouchScreen, transition from tee sheet to POS. Reports
Cons
This may be available...going to a portable option for beverage cars/outside sales
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Saving
Reviewed on 27/09/2021
Pros
User friendly for all of employees and managers much quicker to check in golfers
Cons
I find that the tee sheet and system works very well for what I am doing give me a year of using it and I will come up with something that it needs but right now everything is working just fine
- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding point of sale solution for golf courses, low cost, great customer service.
Reviewed on 04/06/2018
Pros
I love the fact that this small business is providing a point of sale solution and online tee sheet that actually helps golf courses. The product is incredibly reliable and easy to use.
Cons
The website that TeeQuest provides leaves far more to be desired. It feels a bit aged in terms of web development and does not allow customizability on the golf course side.