Autocene Reviews

Easy and efficient way to connect to existing objects such as forms and data entities. Also, you create your own forms. The software provides smart functionality to capture unstructured data such as email address. It provides great functionality to rapidly creating various user-oriented data entry mechanism, apply intelligent workflow rules, and route the data to different business systems.

No essential feature is missing. I expect the software functionality will be enriched by expanding the usage of AI and ML. Also, a variety of objects created in different projects could be stored in a "knowledge base" that could be leveraged by different companies.

I appreciate Autocene for their exceptional collaboration. They have proven to be not just great partners but outstanding in understanding and exceeding our requirements. Working with them has been a pleasure, and their ability to seamlessly meet and surpass our needs has made our partnership highly productive.

At this time, I can't identify anything that I dislike about Autocene. Our experience with them has been consistently positive.

No Pressure Sales
Cost
Ease of use
Flexibility to perform complex work flows and interface with other systems
Data archiving and report writing
Training
Product is very stable

Updates to the email client need to be coordinated with the application upgrade. Backward compatible client versions would the server to be updated and allow end users more time to complete the email client upgrade. We experienced this once, it did not slow down the project just took a little work to schedule the updates.

Our users find this product very easy to use.
Autocene provides an excellent level of customer service - they are very responsive.
The product is a good value.

We have used this product for over 5 years. They developed our complex form which we use for an annual licensing process. After some initial system response issues in year 1, they quickly corrected the problem. The issues has not resurfaced.

Autocene's non-code system makes it more flexible in design and creativity to develop a personalized system to meet your needs.

Fairly new system so no cons at this time.

We are an international client and operate in Australia. Despite the distance and timezone challenges, the communication and level of service has been outstanding. For example, FormVerse made themselves available on a Sunday afternoon (their time) in case there were issues resulting from one of our systems being updated on a Monday morning. The whole team has been committed to our business and never fail to consider a request and I can't recall a time they were not able to offer a solution.

Sometimes when changes are made to an established form it can result in a few small issues here and there that can be hard to predict. Once they are notice, they are rectified promptly so they have not impacted the end users experience.
There will always be challenges when it comes to implementing software. We have faced very few with FormVerse and when there have been challenges, they are there to fix it straight away!

The FormVerse application was easy to implement, under the guidance of their Consulting Service team. They provided my team with training, which was very thorough, on the configuration and programming of the FormVerse toolset.

We have been very impressed with the skillset and professionalism of all team members from FormVerse.

The FormVerse platform has been working well for our implementation, and we continue to identify additional projects where this technology will be implemented.

The FormVerse toolset does rely upon Microsoft's InfoPath, which has been identified as having a limited support timeline. The team at FormVerse is working on a replacement for the sunsetting InfoPath infrastructure, and I have confidence they will provide a solution which will work well.

The product was customizable to the point where it was able to meet all of our needs to allow for online use by thousands of engineers, architects, subconsultants and MA public officials. It has features that I had not even thought of when we sent out our RFP!

It takes a lot of work on the user side to develop a solution such as this just to be able to envision what you want it to do. IT people think in terms of workflows that I might not see the connection and it took awhile for me to understand their vernacular.

I like how firms are able to submit their firms information and it will be available to others. It is great for firms to be able to submit applications electronically and view/download the information. There are other features that firms are able to submit such as their firms disclosure statement, references. User agencies are able to submit evaluations on firms. Overall the the system works well for our agency.

As for any software system, there are glitches and problems that occur but are quickly solved by Autocene. At the moment I do not have any dislikes about this software.

I was pleased to be involved with the development of the Mass. State Application system by providing suggestions and input on the user experience. I've found adjusting to the system intuitive and logical.

The learning curve was a little slower than desirable, but all in all fine. Sometimes the processing can be a bit slow but I think that has improved with a recent upgrade.

The customer service was excellent - especially from [SENSITIVE CONTENT] - he was super responsive to the many requests we made as we learned what added functionality we needed.

some of the early interface was clunky, but after working with us, i think [SENSITIVE CONTENT] and others learned better what we wanted/needed and it has gotten much better.

This is an outstanding team, which provides stellar support. The software is easy to use and setup, I was able to create my own workflows and forms that worked best for our specific needs.

None. All features and functionalities solve our challenges.