Lightspeed Mobile Device Management Reviews
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12 Reviews
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Comprehensive & Cost-effective MDM
Reviewed on 27/11/2018
Pros
Ability to deploy cloud-based content filter to 1:1 iPads.
Cons
Most features not yet available for iOS devices.
Response from Lightspeed Systems
Robert, thank you so much for your feedback on Mobile Manager! We appreciate your comment about the iOS version and will keep this in mind for future development.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Has a lot of great features, customer service best in the industry
Reviewed on 28/07/2020
Relay MM doesn’t take a second member of tech staff to work. It’s a reliable product and Lightspeed...
Relay MM doesn’t take a second member of tech staff to work. It’s a reliable product and Lightspeed takes good care of updating it through all the crazy updates different companies put out whether on computer or iPad. I have been with lightspeed since mobile manager first dropped and this product has came a long way. I’m a lightspeed user for life their customer service is second to none!
Pros
It syncs with google nightly, lists are easy to manage, apps are easy to manage, policies are straightforward. Customer service is hands down the best!!
Cons
I wish all the bells and whistles for chrome were available for iPad. I wish most pages had a select feature, where I could choose more than one to complete the same process for. Especially helpful when revoking app licenses or updating apps
Reasons for Switching to Lightspeed Mobile Device Management
Simplicity to learn and it worked directly with our rocket.- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Meh.....just "meh." That is all
Reviewed on 30/01/2019
Pros
Lightspeed has gotten into an area that's dominated by many other players - JAMF, Filewave, among others. MDM is a very difficult area and Lightspeed's implementation of MDM is just sort of, well, "meh."
Cons
A little un-intuitive as well as not as feature-rich as I would like.
Response from Lightspeed Systems
Hello! Thank you for being a Lightspeed customer and for your feedback on Mobile Manager. If you have a moment to email us at [email protected], we would be grateful to learn more information about how we can improve the software and your experience with it. Thanks, again.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Relay Mobile Manager
Reviewed on 27/07/2020
Relay Mobile Manager was once a very good tool for managing iOS devices in a very efficient manner....
Relay Mobile Manager was once a very good tool for managing iOS devices in a very efficient manner. With the introduction of Relay, the UI has become very clunky. It has added multiple clicks to each action I take daily in the MDM. It is still an effective tool for managing iOS devices, but it is harder to do so.
Pros
Mobile Manager excels at managing iOS devices in an educational setting. Their focus on schools has given them an edge over the years.
Cons
The software has become bloated with different products all combined into one interface. Managing our iOS devices is tied into the web filter for our macOS devices, and that makes it very un-intuitive.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great MDM - Falls just short of being Outstanding
Reviewed on 02/04/2019
Overall a very solid MDM product. Hits all of the checkmarks, but if it had a bit better UI, I...
Overall a very solid MDM product. Hits all of the checkmarks, but if it had a bit better UI, I would be even more happy with it.
Pros
Ease of use and install are great. Very full featured and if you buy in to the Lightspeed ecosystem, there are many integrations that make it well worth the price.
Cons
I still am not a big fan of the UI of the software. Would like to see something a bit more intuitive and more customization options for how
Response from Lightspeed Systems
Hello! Thank you so much for taking time to review Mobile Manager. We're so glad you enjoy the variety of features and integrations and appreciate your feedback on our UI. We appreciate your partnership!
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Why I left LightSpeed
Reviewed on 27/07/2020
I did not like relay. I also wanted to add the Classroom component and did not get any feedback to...
I did not like relay. I also wanted to add the Classroom component and did not get any feedback to options for cost. I contacted Lightspeed several time trying to talk with someone and had a call and waited on cost solutions. No luck.
Pros
I love the option to one platform. Relay was so exciting. Set everything up and worked it for a while. Then the platform synced MDM and RElay to one solution and life went down from there.
Cons
When relay was released it messed up my MDM and compiled all my devices in both platforms MDM (ipads) and chromebooks. I contacted support and they said that I would have to delete them one by one or export the list and then reimport. They did not offer to assist further.
It was a mess.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The only software I have used that successfully manages iPads
Reviewed on 29/05/2018
Can easily manage our iPads and other devices that are used by multiple users.
Can easily manage our iPads and other devices that are used by multiple users.
Pros
We have many iPads in our school district, and we have always struggled with managing them with many users. Mobile manager lets us install apps, set policies, and keep better track of all of our iPads.
Cons
Sometimes actions like resetting or deleting apps doesn't work, we usually just do this from the device though.
Response from Lightspeed Systems
Thanks for your feedback, Kyle! We're glad you've had a good experience and appreciate your partnership.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great way to control content filtering on our network
Reviewed on 27/07/2020
Been very effective. Students activity reports quickly to the correct team members.
Been very effective. Students activity reports quickly to the correct team members.
Pros
Very easy to implement. It is very powerful. Reports bad behavior.
Cons
It's not free. I have used Lightspeed server, that was cost effective but this being cloud based made things easier on our team.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product
Reviewed on 27/07/2020
It has been great and always great support.
It has been great and always great support.
Pros
Seamless and effortless. It is also easy to navigate.
Cons
Would like page arrows for advancing pages at both top and bottom of page.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A great MDM solution for Education!
Reviewed on 27/07/2020
I have used Mobile Manager for several years and it really has come a long way. It was already a...
I have used Mobile Manager for several years and it really has come a long way. It was already a great replacement MDM for a not-so-great one we had at the time, and it has proved to be as feature-rich as other pricier options but extremely easy to use.
Pros
Integration with our current Lightspeed Rocket/Relay systems was simple, and deployment via DEP option is great. The UI for pushing apps and services is more straightforward than other solutions, like JAMF.
Cons
Would like to see more bulk actions integrated, such as removing/de-provisioning multiple devices.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great way to keep track of and push apps to all of our iPads
Reviewed on 30/05/2018
Easy management of iPads, ability to push apps out to locked-down iPads.
Easy management of iPads, ability to push apps out to locked-down iPads.
Pros
Some of our programs require a unique set of apps, and we don't want students to be able to install apps on their own. Mobile Manager allows us to push the apps we need to groups of iPads, without the need to touch each one.
Cons
The software can sometimes take time to sync, although this is most likely a limitation of the apple deployment site.
Response from Lightspeed Systems
Thank you for your feedback, Damian! We appreciate your business and hope the improvements we've made to iOS are helpful to you.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Relay really works well
Reviewed on 27/07/2020
Love it
Love it
Pros
Being able to drill down to find specifics
Cons
Software on the computers needs to self update
