FASTER Web

4.6 (54)
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Fleet management system

Overall rating

4.6 /5
(54)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.7/5

94%
recommended this app
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54 Reviews

Jim
Jim
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Baltimore County EOM

Reviewed on 23/10/2022

Been mostly positive with great support.

Been mostly positive with great support.

Pros

Work order management, fleet replacement planning

Cons

Difficulty of migrating data from a non Faster application

Paul
Overall rating
  • Industry: Law Enforcement
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy Customer

Reviewed on 21/07/2020

We have had a great working relationship with the support team, and the software is a well-developed...

We have had a great working relationship with the support team, and the software is a well-developed package for managing a fleet of vehicles. We are very happy with the software and it has greatly enhanced our ability to manage our fleet.

Pros

The software has a lot of great features for managing a fleet. One of the features that we really like is the parent-child relationship function. This feature allows us to lifecycle manage other equipment that we place into our vehicles. We also like the customer portal, as it allows our operators to see what is going on with their vehicles and they can also interact with maintenance personnel.

Cons

We do not have any negative comments about this software.

Steve
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Works ok

Reviewed on 24/10/2022

Pros

Don’t have to repeatedly log In throughout the day.

Cons

Too many steps required to perform tasks.

Keith
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Outstanding software

Reviewed on 24/10/2021

Pros

It’s a full turnkey fleet management solution backed by a strong support team. They have a process in place for users to submit enhancement requests

Cons

No specific items, there are some operational tweaks that would be beneficial. The enhancement process allow for users to make recommendations

Ben
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

An FMIS to Fit Your Needs

Reviewed on 25/10/2021

One word: excellence.

One word: excellence.

Pros

The amount of information about my fleet that FASTER captures, and then helps me access, is immense. I am able to track all of my life costs in one place for all of my equipment and vehicles. Accessing reports to show maintenance due, shop activity, or replacement planning is easily obtained.

Cons

The only item I feel is lacking at this time is a mobile device feature, but I’m sure it’s in development or I am just not aware of it.

Jay
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Faster Web

Reviewed on 23/10/2022

Pros

The maintenance and asset tabs are the one’s I like the best . The ease of use is remarkable

Cons

The only cons are getting kicked off and have to sign in multiple times a day.

Bobby
Overall rating
  • Industry: Government Administration
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Faster web

Reviewed on 23/10/2022

Really like it . Have used every day for many years in capacity as tech for producing work orders.

Really like it . Have used every day for many years in capacity as tech for producing work orders.

Pros

Reports for maintenance due most important for myself for scheduling.

Cons

Not used to the inventory aspect as yet. Seems a little clunky.

Michael
Overall rating
  • Industry: Government Administration
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

FASTER Web Review

Reviewed on 20/10/2022

Pros

What I like most about FASTER Web is the intuitive design of the software. I find it easy to navigate and to locate the information I am looking for.

Cons

What I like least about the software is the difficulty in customizing the product to fit the unique needs of our operation. Sometimes small changes can have a large impact on daily operations.

Christopher
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Hamilton FASTER Review

Reviewed on 25/10/2021

Pros

The unique features for tracking different types of assets.

Cons

Screen size on the WIN version when using a laptop

Leonard
Overall rating
  • Industry: Government Administration
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great product for the price

Reviewed on 23/10/2022

Pros

Tech support is always exceptional staff are diligent

Cons

Reports are a little weak could use more advice options

Mike
Overall rating
  • Industry: Government Administration
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Faster Better then slower! Lol

Reviewed on 24/10/2021

Pros

PM scheduling and parts tracking for record keeping and regular maintenance.

Cons

Parts records and repair code tracking and inventory keeping.

Robert
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Awesome product

Reviewed on 23/10/2022

Overall it’s a great product that is easy to under and in time a user can get real knowledgeable

Overall it’s a great product that is easy to under and in time a user can get real knowledgeable

Pros

Ease of use and search functions, in-depth asset history as well as in-depth asset information

Cons

Not being able to creat my own reports, wish I could choose what info I would like on any given report

Kelly
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Faster

Reviewed on 25/10/2021

Faster is everything you need in one.

Faster is everything you need in one.

Pros

Product is extremely useful for fleet management. All the tools in one place.

Cons

Faster has so much to offer it takes time to learn all the options.

Melvin
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very comprehensive fleet software.

Reviewed on 16/06/2020

Faster, as a company, is the most responsive and most customer oriented software company I have...

Faster, as a company, is the most responsive and most customer oriented software company I have worked with.

Pros

This software covers nearly every aspect of fleet management software. This includes, equipment tracking; real-time work orders; parts ordering, inventory management, issuance. It handles fuel inventory and vehicle fuel tracking. Additionally, the Faster software collects and reports on technician efficiency and productivity.

Cons

The Windows based software requires too many keystrokes in some areas. Only one occurrence of an applet can be opened at a time, e.g. one work order.

Elizabeth
Overall rating
  • Industry: Government Relations
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 23/10/2022

Pros

The amount of information it stores and is able to report on

Cons

The inability to customize affordably. Not able to capture all the info we need. Also unable to customize (add) filters.

Alan
Overall rating
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Faster from Florida Fleet

Reviewed on 24/10/2021

Very good

Very good

Pros

How quickly we can grab info from reports

Cons

Some of the reporting can be inaccurate at time.

Keith
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

FASTER WEB governmental user

Reviewed on 23/09/2020

The FASTER product has been very reliable and productive for us. We have 3 mechanic shops, 2 parts...

The FASTER product has been very reliable and productive for us. We have 3 mechanic shops, 2 parts stores and a fleet of more than 750 units. The software keeps us on top of PM's, Repairs, Parts and Fuel.
We have integration for fuel, bringing into FASTER fuel transactions including meters.

Pros

I like the modular build with all needed aspects to manage a versatile fleet. I like the WEB structure which gains me access anywhere inside the county's intranet.

Cons

Preparing the original data for the conversion from old platform to FASTER Web.

WAYNE
Overall rating
  • Industry: Utilities
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Faster Review

Reviewed on 17/06/2020

The robust reporting ability in the software is efficient and with practice and effort will assist...

The robust reporting ability in the software is efficient and with practice and effort will assist in solving many Fleet issues; i.e. Fleet Utilization, Cost comparisons, PM Schedule conformity, and a large list of many other uses to assist with Fleet Management. The Tech Support within the company is phenomenal. They're always there to assist!

Pros

Faster is a very user-friendly software to use; thus, it is simple to train others to use in their specific modules within the program.

Cons

Some of the data that is essential to extract from the software can be challenging at times. The excel exports must be initially manipulated to extract the specific information that one may need. This requires some Excel expertise, practice and refinement; however, achievable

Wayne
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Wgreen

Reviewed on 23/10/2022

Pros

Tracking history, being able to review all history from cradle to grave

Cons

Would be nice to locate invoice with invoice numbers, search history with a certain invoice number

Kenneth
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Ktc

Reviewed on 25/10/2021

Excellent

Excellent

Pros

Parts tracking. Looking up the parts history on a certain asset

Cons

Small windows that cannot be enlarged. Sometimes it is hard to read

Marcus
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Been Around Since BOS

Reviewed on 24/10/2022

Very good product that works well for our needs.

Very good product that works well for our needs.

Pros

I like the browser based interface that doesn’t require client software.

Cons

The shear number of clicks needed to complete many tasks.

Jeff
Overall rating
  • Industry: Government Administration
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

FASTER user for 20 years

Reviewed on 21/07/2020

Able to fully capture and report Fleet functions to Finance and working departments with the...

Able to fully capture and report Fleet functions to Finance and working departments with the ability to interface with fuel and parts vendors for total accountability. Truly like the ability to export reports to EXCEL and Word for additional customization

Pros

FASTER is a comprehensive package capable of managing any operation. Software allows ability to fully analyze the business performance measures. Complete management of time and Technician performance. Robust reporting suite with ability to customize for unique business needs. Extensively use the report export feature to EXCEL and Word for additional customization

Cons

The software has so many facets its difficult to master them all

Andrew
Overall rating
  • Industry: Government Administration
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Review

Reviewed on 24/10/2022

Pros

There are a lot of fields that can be filled out.

Cons

There are many items in the database that are inconsistent or contain poor coding.

Calvin
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Faster web review 2022

Reviewed on 24/10/2022

Very good

Very good

Pros

Reporting and data information is excellent. Ease of technician usability.

Cons

Very much an accounting based program. Make that aspect easier to use and understand. Returning items to stock or vendor from inventory.

Husnu
Overall rating
  • Industry: Government Administration
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

DC Dpw faster review

Reviewed on 23/10/2022

Pros

Database easy to access, run query very quickly and integration.

Cons

You can delete old or wrong data form faster