FASTER Web Reviews
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54 Reviews
- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Baltimore County EOM
Reviewed on 23/10/2022
Been mostly positive with great support.
Been mostly positive with great support.
Pros
Work order management, fleet replacement planning
Cons
Difficulty of migrating data from a non Faster application
- Industry: Law Enforcement
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy Customer
Reviewed on 21/07/2020
We have had a great working relationship with the support team, and the software is a well-developed...
We have had a great working relationship with the support team, and the software is a well-developed package for managing a fleet of vehicles. We are very happy with the software and it has greatly enhanced our ability to manage our fleet.
Pros
The software has a lot of great features for managing a fleet. One of the features that we really like is the parent-child relationship function. This feature allows us to lifecycle manage other equipment that we place into our vehicles. We also like the customer portal, as it allows our operators to see what is going on with their vehicles and they can also interact with maintenance personnel.
Cons
We do not have any negative comments about this software.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Works ok
Reviewed on 24/10/2022
Pros
Don’t have to repeatedly log In throughout the day.
Cons
Too many steps required to perform tasks.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Outstanding software
Reviewed on 24/10/2021
Pros
It’s a full turnkey fleet management solution backed by a strong support team. They have a process in place for users to submit enhancement requests
Cons
No specific items, there are some operational tweaks that would be beneficial. The enhancement process allow for users to make recommendations
- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An FMIS to Fit Your Needs
Reviewed on 25/10/2021
One word: excellence.
One word: excellence.
Pros
The amount of information about my fleet that FASTER captures, and then helps me access, is immense. I am able to track all of my life costs in one place for all of my equipment and vehicles. Accessing reports to show maintenance due, shop activity, or replacement planning is easily obtained.
Cons
The only item I feel is lacking at this time is a mobile device feature, but I’m sure it’s in development or I am just not aware of it.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Faster Web
Reviewed on 23/10/2022
Pros
The maintenance and asset tabs are the one’s I like the best . The ease of use is remarkable
Cons
The only cons are getting kicked off and have to sign in multiple times a day.
- Industry: Government Administration
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Faster web
Reviewed on 23/10/2022
Really like it . Have used every day for many years in capacity as tech for producing work orders.
Really like it . Have used every day for many years in capacity as tech for producing work orders.
Pros
Reports for maintenance due most important for myself for scheduling.
Cons
Not used to the inventory aspect as yet. Seems a little clunky.
- Industry: Government Administration
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
FASTER Web Review
Reviewed on 20/10/2022
Pros
What I like most about FASTER Web is the intuitive design of the software. I find it easy to navigate and to locate the information I am looking for.
Cons
What I like least about the software is the difficulty in customizing the product to fit the unique needs of our operation. Sometimes small changes can have a large impact on daily operations.
- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Hamilton FASTER Review
Reviewed on 25/10/2021
Pros
The unique features for tracking different types of assets.
Cons
Screen size on the WIN version when using a laptop
- Industry: Government Administration
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great product for the price
Reviewed on 23/10/2022
Pros
Tech support is always exceptional staff are diligent
Cons
Reports are a little weak could use more advice options
- Industry: Government Administration
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Faster Better then slower! Lol
Reviewed on 24/10/2021
Pros
PM scheduling and parts tracking for record keeping and regular maintenance.
Cons
Parts records and repair code tracking and inventory keeping.
- Industry: Government Administration
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Awesome product
Reviewed on 23/10/2022
Overall it’s a great product that is easy to under and in time a user can get real knowledgeable
Overall it’s a great product that is easy to under and in time a user can get real knowledgeable
Pros
Ease of use and search functions, in-depth asset history as well as in-depth asset information
Cons
Not being able to creat my own reports, wish I could choose what info I would like on any given report
- Industry: Government Administration
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Faster
Reviewed on 25/10/2021
Faster is everything you need in one.
Faster is everything you need in one.
Pros
Product is extremely useful for fleet management. All the tools in one place.
Cons
Faster has so much to offer it takes time to learn all the options.
- Industry: Government Administration
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very comprehensive fleet software.
Reviewed on 16/06/2020
Faster, as a company, is the most responsive and most customer oriented software company I have...
Faster, as a company, is the most responsive and most customer oriented software company I have worked with.
Pros
This software covers nearly every aspect of fleet management software. This includes, equipment tracking; real-time work orders; parts ordering, inventory management, issuance. It handles fuel inventory and vehicle fuel tracking. Additionally, the Faster software collects and reports on technician efficiency and productivity.
Cons
The Windows based software requires too many keystrokes in some areas. Only one occurrence of an applet can be opened at a time, e.g. one work order.
- Industry: Government Relations
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product
Reviewed on 23/10/2022
Pros
The amount of information it stores and is able to report on
Cons
The inability to customize affordably. Not able to capture all the info we need. Also unable to customize (add) filters.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Faster from Florida Fleet
Reviewed on 24/10/2021
Very good
Very good
Pros
How quickly we can grab info from reports
Cons
Some of the reporting can be inaccurate at time.
- Industry: Government Administration
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
FASTER WEB governmental user
Reviewed on 23/09/2020
The FASTER product has been very reliable and productive for us. We have 3 mechanic shops, 2 parts...
The FASTER product has been very reliable and productive for us. We have 3 mechanic shops, 2 parts stores and a fleet of more than 750 units. The software keeps us on top of PM's, Repairs, Parts and Fuel.
We have integration for fuel, bringing into FASTER fuel transactions including meters.
Pros
I like the modular build with all needed aspects to manage a versatile fleet. I like the WEB structure which gains me access anywhere inside the county's intranet.
Cons
Preparing the original data for the conversion from old platform to FASTER Web.
- Industry: Utilities
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Faster Review
Reviewed on 17/06/2020
The robust reporting ability in the software is efficient and with practice and effort will assist...
The robust reporting ability in the software is efficient and with practice and effort will assist in solving many Fleet issues; i.e. Fleet Utilization, Cost comparisons, PM Schedule conformity, and a large list of many other uses to assist with Fleet Management. The Tech Support within the company is phenomenal. They're always there to assist!
Pros
Faster is a very user-friendly software to use; thus, it is simple to train others to use in their specific modules within the program.
Cons
Some of the data that is essential to extract from the software can be challenging at times. The excel exports must be initially manipulated to extract the specific information that one may need. This requires some Excel expertise, practice and refinement; however, achievable
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Wgreen
Reviewed on 23/10/2022
Pros
Tracking history, being able to review all history from cradle to grave
Cons
Would be nice to locate invoice with invoice numbers, search history with a certain invoice number
- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Ktc
Reviewed on 25/10/2021
Excellent
Excellent
Pros
Parts tracking. Looking up the parts history on a certain asset
Cons
Small windows that cannot be enlarged. Sometimes it is hard to read
- Industry: Government Administration
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Been Around Since BOS
Reviewed on 24/10/2022
Very good product that works well for our needs.
Very good product that works well for our needs.
Pros
I like the browser based interface that doesn’t require client software.
Cons
The shear number of clicks needed to complete many tasks.
- Industry: Government Administration
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
FASTER user for 20 years
Reviewed on 21/07/2020
Able to fully capture and report Fleet functions to Finance and working departments with the...
Able to fully capture and report Fleet functions to Finance and working departments with the ability to interface with fuel and parts vendors for total accountability. Truly like the ability to export reports to EXCEL and Word for additional customization
Pros
FASTER is a comprehensive package capable of managing any operation. Software allows ability to fully analyze the business performance measures. Complete management of time and Technician performance. Robust reporting suite with ability to customize for unique business needs. Extensively use the report export feature to EXCEL and Word for additional customization
Cons
The software has so many facets its difficult to master them all
- Industry: Government Administration
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Review
Reviewed on 24/10/2022
Pros
There are a lot of fields that can be filled out.
Cons
There are many items in the database that are inconsistent or contain poor coding.
- Industry: Government Administration
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Faster web review 2022
Reviewed on 24/10/2022
Very good
Very good
Pros
Reporting and data information is excellent. Ease of technician usability.
Cons
Very much an accounting based program. Make that aspect easier to use and understand. Returning items to stock or vendor from inventory.
- Industry: Government Administration
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
DC Dpw faster review
Reviewed on 23/10/2022
Pros
Database easy to access, run query very quickly and integration.
Cons
You can delete old or wrong data form faster