Pega Platform

4.3 (15)
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Business process management software

Overall rating

4.3 /5
(15)
Value for Money
4.1/5
Features
4.5/5
Ease of Use
4.1/5
Customer Support
4.2/5

87%
recommended this app
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15 Reviews

Sai Prasanth
Sai Prasanth
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Overview of Pega Platform

Reviewed on 24/08/2023

It is a low-code platform to build and deploy the application into the cloud using AWS cloud.

It is a low-code platform to build and deploy the application into the cloud using AWS cloud.

Pros

I like the Pega Platform because it is easy to develop an application with minimum knowledge of coding. Pega provides different frameworks in which we can select the framework based on our requirements. Pega provides OOTB features which makes our work easy and simple. By having basic knowledge of case management we can easily develop an application that can be converted into Android and IOS applications. The debugging tools provided by Pega help me to track and debug the issues using tools like Clipboard, Tracer, PAL, etc.

Cons

For most of the issues, we find solutions in the Pega Community but for some issues, there are no solutions and the incident tickets are closed. As Pega releases new updated versions the old applications built on lower versions need to be upgraded then some issues are introduced as some rules are deprecated.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Low Code Application Development - PEGA - Business Process Management Platform

Reviewed on 17/06/2024

Pros

I have been working on Pega for 5 years, and it has everything except to customize and develop applications. Pega is a low-code platform that we developed the application and has many huge features for building complex applications. Features like drag-and-drop options and UI are amazing features to get the best outcome.

Cons

Nothing to dislike about the Pega Platform. It is an amazing platform for developing the applications

Sri Greeshma
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

No code software

Reviewed on 02/09/2022

It's a solid software. It is robust and can be easily deployed.

It's a solid software. It is robust and can be easily deployed.

Pros

Application development is very easy. It's drag and drop UI components helps to build frontend forms and simultaneously customize the backend with a click.

Cons

It's can be slow. Since there's a lot of backend processing, it would take a couple of seconds while dragging and dropping UI components

Chirag
Chirag
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Multi platforms with Pega

Reviewed on 09/08/2022

Overall experience with Pega platforms is great.
Headless pega is also in demand due its simplicity...

Overall experience with Pega platforms is great.
Headless pega is also in demand due its simplicity and ease of use.
Customer support is also very good as compared to other platforms.

Pros

A lot of functionalities are present in a single platform. Very easy and simple to use. Integration with other platforms is hassle free.

Cons

Creation of UI interface in Pega needs improvement.
PDF formatting and creation is not so easy.

gummalla
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Pega-The king of BPM

Reviewed on 15/01/2020

Pros

Pega is most powerful BPM tool in current world.This software is having more number of feature compare to other BPMs. It is easy to understandable and easy to use.As a new customer to pega they can quickly adopt to usage of the software.These software is having more number of features than other BPM tools like IBM BPM.The Development of the project in pega is very easy and minimal time.Fast customer service for customization with other tools.

Cons

The main problem with Pega is learning and tool cost.

There is no proper boot camp materiel for new learners and for the emerging customers who wants to use the pega software to implement projects, it's cost so high than other open source software like Java.

James
James
Overall rating
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Useful platform to move business processes to functional solutions

Reviewed on 21/04/2018

Reduced development time, streamlined testing

Reduced development time, streamlined testing

Pros

This is a platform designed to move from properly captured business processes to functional software solutions. The inclusion of mobile services makes it easy to prototype working solutions and produce functional systems with less overall development time. Their depth and breadth of supported processes makes developing systems more likely and less reliant on needing to go "outside the box" to produce fully functional systems

Cons

Like every platform of this type, not every process required in every situation is covered. When that occurs, there needs to be a way to "color outside the lines" to produce fully functional solutions. The ability to do that exists here, but as is the case with most platforms of this type it is not as intuitive as you would like it to be

Verified Reviewer
Overall rating
  • Industry: Computer Networking
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Out of the Box Workflow Solution

Reviewed on 01/01/2019

Pros

The platform provides a nice, off the shelf workflow solution. It's flexible to suit a variety of implementations. It's robust, easy to learn, and is bug free. There's an activity log which records all actions taken.

Cons

The user interface is not flashy. Customizing will require a bit of testing.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Pega 7

Reviewed on 31/05/2019

You can easily design analysis and design with business owners.

You can easily design analysis and design with business owners.

Pros

We used Pega 7 software to develop new processes and improve our processes.You can easily design analysis and design with business owners.

Cons

To use the app you need your training lane and it takes some time to lear

Hari Sankar
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Digital process automation

Reviewed on 05/05/2019

Pros

It's has 100% automation process using PEGA technology + Process + Human
Simple case management that gives usability
If you don't provides the services(web or http) also you can use the Robotics
It's take very less time to develop a particular process
Salesautomation + Pega + Robotics will gives hand to hand process development

Cons

It's very difficult to contact support team
for small companies its very difficult to purchase
Not all PEGA software doesn't come with PEGA license like PEGA robotics
If you provide end to end process to a customer easily you can use the PEGA because PEGA is combined with AI+DevOps+Process+Robotics+CRM

Nicolaos
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great BPM solution

Reviewed on 20/11/2018

Pros

Easy to create a proof of concept and present it to the customer, for enterprise case management solutions

Cons

you need training on the platform, but to be able to build effective solutions you also need programming background

Nicolaos
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great BPM and case management tool

Reviewed on 19/07/2019

Pros

Powerful tool you can use to do a great deal for enterprise level case management systems

Cons

you need to familiarise yourself before using it adequately. expensive licenses

Alexis
Overall rating
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

10 years working on BPM with 8 years working on Pega

Reviewed on 16/05/2017

Flexibility, re-organisation, control, analitical for next best action, 360° view of my customer.

Flexibility, re-organisation, control, analitical for next best action, 360° view of my customer.

Pros

The platform concept because is a mix of BPM/case management/low code platform/Versionning/BRE/Mobile app/Analytics/...

Cons

I will say the price because this product was quite expensive but actually with the cloud solution the price is accessible for more enterprise that they want to make a real digital transformation.

Bhargav
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A great BPM tool

Reviewed on 10/11/2016

I started using PEGA 7 platform 2 years back. Its really a simple and effective tool to use , and...

I started using PEGA 7 platform 2 years back. Its really a simple and effective tool to use , and it understands our business needs very well, resulting in creating an amazing business process management software for the enterprises.

Pros

Easy to use, What you see is what you get, Developing a software from UI perspective, Easy integration,Extraordinary support through Pega Discovery Network(PDN), PDN trainings and certifications.

Cons

Lack of online support should rely upon PDN for all the support needed.

Jamie
Overall rating
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great use of BPM methods to streamline work

Reviewed on 05/07/2018

Pros

Development appears to be good within our internal structure. Can use the manager to mock up changes.

Cons

Licenses can get tedious to update. This is more on our side - but the dev to customize the look and appearance can get complicated. Having a way to customize Pega 7 as a UI can help rather than building it as a framework over our own UI.

James
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Its Slow & on premise

Reviewed on 06/10/2016

average automation WF engine
suits only for few domians
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average automation WF engine
suits only for few domians
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