Torque360 Reviews
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11 Reviews
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing tool for small shops
Reviewed on 21/12/2023
Pros
The tool is evolving every day. We use it on a daily basis and recommend it to our fellow shops in the area. You can always reach out to the friendly customer support for assistance. Kash is always supportive and ready to help.
Cons
Locating past invoices can be challenging. Without the precise RO (Repair Order) number, finding a specific invoice becomes a daunting task, especially if the customer has visited multiple times.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why I Would Choose Torque360 Again
Reviewed on 11/01/2024
Fantastic. They're an awesome company, with an awesome product. They care deeply about making sure...
Fantastic. They're an awesome company, with an awesome product. They care deeply about making sure you have everything you need to make your work more seamless and efficient. I'd recommend them to anyone.
Pros
The ease of use is the biggest winner for me. It was easy to teach my staff how to use and then the companies customer service is just top notch. Any time we had a question they were right on it helping us.
Cons
If I had to choose a con, it would be that on rare occasions it would take a few seconds longer to load than you'd hope. But it was minimal and far from being an actual issue.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Company
Reviewed on 11/12/2024
Great follow up and great customer service!!
Great follow up and great customer service!!
Pros
the support is wonderful!!! Anytime there was an issue they were on it!
Cons
I really don't have any issue that they have not addressed and are fixing
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
FIRST TIME USER
Reviewed on 19/01/2024
ITS BEEN JUST OK. WE REALLY MISS OUR OLD SOFTWARE AND EASY IT WAS TO VIEW AND MAKE CHANGES. ALSO...
ITS BEEN JUST OK. WE REALLY MISS OUR OLD SOFTWARE AND EASY IT WAS TO VIEW AND MAKE CHANGES. ALSO THE LOOK OF THE INVOICE WAS VERY EASY FOR CUSTOMERS TO READ AND SEE THE DETAILS OF THE REPAIR. I KNOW THIS IS AN AUTOMOTIVE SOFTWARE, JUST WAS HOPING FOR SOMETHING A LITTLE EASIER FOR US TO USE AS AN RV REPAIR CENTER
Pros
WE LIKE THE PRICE AND THE CUSTOMER SERVICE THEY PROVIDE THE COLORS AND SCREEN GRAPHICS ARE GOOD
Cons
NOT USER FRIENDLY, VERY DIFFICULT TO MAKE CHANGES . THE INVOICE IS VERY BORING AND NOT INVITING TO A CUSTOMER. NOT ENOUGH SPACE FOR NOTES AND NOT ABLE TO REMOVE THE COLUMN FOR DISCOUNT.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good customer service
Reviewed on 06/12/2024
9/10! Software needs to be tough and need to be done some training before usage! Overall it’s good!
9/10! Software needs to be tough and need to be done some training before usage! Overall it’s good!
Pros
Costumer service! Is amazing, had really good time talking to the team and they are always there for you when you need them
Cons
Everything is good! Had no issues so far and they always update it with new features!
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Honest torque 360
Reviewed on 27/02/2024
Overall i would definitely ask somebody who is considering a software like this to give the demo a...
Overall i would definitely ask somebody who is considering a software like this to give the demo a shot and truly try to customize it to your liking and see if it works for you because for me it really did.
Pros
I liked the ease of use, customer support and just about everything else.
Cons
The only issues are minor bugs that glitch, not being able to attach a customer to a vehicle after the vehicle has been added and third party inegrations arent easy to set up.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Great Website
Reviewed on 18/03/2024
Pros
I like it because it was pretty easy to use and I had a lot of nice featuring
Cons
The customer service is pretty good. Also hash has sold me around.
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Torque 360
Reviewed on 25/01/2024
[sensitive content hidden]
were all very helpful when it came time to set everything up.
[sensitive content hidden]
were all very helpful when it came time to set everything up.
Pros
Easy interface. Creating WO's and estimates is convenient.
Cons
Would be nice to quickly update my inventory by selecting part and changing the quantity. It's kind of cumbersome creating a purchase order every time I need to increase a quantity for a part that is in my system already.
Also, my shop is open Saturdays and there is no tech support on the weekends. So, if I had to check out a customer and I was having issues, the phone just rings on the other end.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Finally Found Software that works for us!
Reviewed on 31/05/2022
Very impressed with all the services. I would highly recommend to any mobile repair and or small...
Very impressed with all the services. I would highly recommend to any mobile repair and or small business.
Pros
Being able to express my needs and wants and have them able to be implemented is imperative! I can not say enough about being able to customize this to fit my unique needs.
Cons
The only thing I may not like we have worked on to fix. So I am extremely satisfied.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Brilliant Software
Reviewed on 15/03/2022
Pros
Software is being developed and open for any new idea or feature,
Cons
Many features is still under development.
Response from Torque360
Thank you for the feedback, Mohammad. We are so happy to hear that Torque360 is meeting your needs.
At Torque360 we understand how vital it is for auto repair businesses, like yours, to have software that's easy-to-use and adaptable.
We're always working on new features and updates to ensure best experience for our users.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Torque360 is the standard for automotive software.
Reviewed on 18/12/2024
The software is constantly evolving and the support staff is great!
The software is constantly evolving and the support staff is great!
Pros
They are constantly tying to by better and adding features to keep up with technology.
Cons
At this time I do not have any issues with the software.
Response from Torque360
Hi Jeremy,
Thank you so much for your kind words! We’re thrilled to hear that you're having a positive experience with our service. Your feedback means the world to us, and we’re excited to continue supporting your success.
If you ever need anything or have questions, don’t hesitate to reach out!
