Document Compliance Network Reviews

It is quick, fast, and easy to work with.

Cannot put too many COA's into one document.

The support provided [sensitive content hidden] was fantastic. She was always on top of answering questions and was willing to talk a call whenever help was needed.

The user interface could be updated to have a more modern feel.

"DCN" is a great tool with all of the necessary features needed for Quality/Food Safety personnel to keep track of internal and external documents, supplier compliance, etc. while freeing up time to complete other tasks and of course reducing paper usage while maintaining documents in one centralized and easily searchable package.

Nothing so far. We have been exposed to DCN through some of our customers and liked how easy it is to use the software.

DCN is written with users in mind. It is intuitive and easy to navigate.

Despite the fact that the system is intuitive startup support and training is still required.

Document compliance will shave you at least 2-3 hours hunting down paper work everyday. It not only works to procure documentation but also organizes and checks for expiration. Does everything you want at a price you would not expect for the quality. Support is also amazing and does a great job to ensure a smooth transition. I would recommend this software over any of the other competitors in the market

Nothing I dont like, if you need a feature thatas missing support is great at helping to find work arounds or even just straight implementation.

All of the features are super easy to work with and in just a minute you can set up a new supplier or item without a problem and in a second you will contact them requesting all you need.

That it doesn't connect with others networks like this.

This platform is very easy to use, the issue with other like products is the difficulty to use the system. With Document Compliance Network the suppliers are not required to have logins, they simply click the link and upload. You decide the frequency of updates to not overwhelm your suppliers with daily email blasts.

When sharing documents there is no feature to share "Internal" documents along with a suppliers documents in the same email set. For our company structure we often supply our statement letters with our suppliers certifications. Now two emails are sent vs 1 consolidated email.

I like because all my suppliers are able to upload their documents without doing an account, keeps me update on the expiration and missing files. Send to my suppliers reminders of upcoming missing and expired files.

The only thing that I would like, would be the access for e-mail templates.

The ease of use. The ease of onboarding. The ease of generating reports. All incredible features on this really easy to use software. It is incredibly intuitive and requires little training.

Storage of more than one CoA would be a nice feature to add.

Once the software is fully set up, it is easy to track what needs to be requested and who is in compliance. The best feature is being able to pull up any document needed with the search function in a matter of seconds.

Setup can be time consuming and stressful depending on the state of your documents. The support team is very helpful during this team and even scheduled weekly check-ins where I could ask minor questions and explore different features.

Very simple to use. This program manages my supplier document requirements automatically.

I want to send personalized requests to my customers sometime. Would love something like Document Compliance as an ERP system.

The automated emails are the most impactful for me. Not having to chase supplier's down for their records and documents is great. I also really appreciate the expiration count down that is visible on the dashboard. It gives me a great visual as to where our documents stand. This was very easy to integrate into our business!

I dislike that you cannot select and remove what is required for "per shipment." not every shipment we receive requires every category I have created.