Certdox

5.0 (6)
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Food safety management software for hospitality industry

Overall rating

5 /5
(6)
Value for Money
4.8/5
Features
5/5
Ease of Use
4.8/5
Customer Support
5/5

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6 Reviews

Darren
Darren
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Certdox Food Safety Software

Reviewed on 21/12/2022

We could not be happier with this system. It had made our jobs easier, freed up additional time for...

We could not be happier with this system. It had made our jobs easier, freed up additional time for other projects and made going though out 3rd party audits a breeze.

Pros

The system is extremely easy to set up and use. We were able to implement the software and up and running quickly. It is easy to make any changes or alterations. It makes our job so much easier and less stressful.

Cons

Integration with our accounting and purchasing software would be nice (we do not use an ERP system and this would tie everything together nicely).

Guadalupe
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The All in One Software

Reviewed on 17/01/2023

Overall Certdox has made the management and keeping of documents a lot easier. Making us more...

Overall Certdox has made the management and keeping of documents a lot easier. Making us more productive in every area.

Pros

I love how this software is very easy to use for all personnel involved. Also, love how we can give access to certain people s that there is no confusion of others making changes to an areas they do not manage. Also, the safe keeping of documents and the easy retrieval of them.

Cons

There is nothing to dislike about tis software! Best software in the industry!

Margarita
Overall rating
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A must have!

Reviewed on 22/12/2022

In a few words: it has made my job easier! Having the ability to perform all duties with just an...

In a few words: it has made my job easier! Having the ability to perform all duties with just an ipad or phone is great help when you are on the move (which is the case for any practitioner) and being able to get anything related to your food safety program with such ease is priceless.

Pros

Certdox allows for a company to have everything related to food safety and quality control in one place. We went from having everything on paper, which translated to twenty binders and countless manual entry hours, to being able to perform and have all of our inspections, data storage, task lists, training records, etc at the click of a button and available in any device with internet access.This system allows for any audit to be seamless and this is of great importance for you and for your auditor.

Cons

To be honest, there is nothing I would change at the monent. When we first started with the system there were a couple of functionality aspects in some modules that we preferred to show data differently but that was taken care of immediately. Customer care is really important to the Certdox team.

Augustino
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Eas of use, easy to implament

Reviewed on 27/12/2022

overall experience is that when we first started using the platform we have had excellent Audit...

overall experience is that when we first started using the platform we have had excellent Audit scores, i would recommend this software to any and all food processing facilities that want to be GFSI compliant.

Pros

Certdox is a well thought out tool pertaining to food safety, there are many many food safety programs at you finger tips that are easy to use and understand. for example All of your paperwork is in one place, internal audit checklists, per-operational checklists, operational checklists, approved suppliers, maintenance, HACCP, specifications, product holds, all in one place. we love it

Cons

Not many cons that i can speak of, if there is an issue or there is something that is needed from support there always happy to assist in adding new checks. very user friendly.

Anastacia
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Certdox Saves the Day for Small Businesses

Reviewed on 28/12/2022

Overall experience with Certdox has bee very positive, has helped the business achieve and maintain...

Overall experience with Certdox has bee very positive, has helped the business achieve and maintain GFSI certification without having to bring in a large team of employees to maintain the Food Safety Management System. Certdox has helped organize our records and training program without needing a large HR department.

Pros

User-friendly, easy implementation of food safety management system that is available in English and Spanish. System provides a database that includes document control and management for all food safety records. Database can be customized to fit business needs.

Cons

Training module has some issues with sign-in from time to time.

Brad
Overall rating
  • Industry: Warehousing
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Conversion to Paperless from a Large Manual-Based Food Safety System!

Reviewed on 21/12/2022

Excellent choice for advancing a cumbersome paper-based manual system to an efficient cloud-based...

Excellent choice for advancing a cumbersome paper-based manual system to an efficient cloud-based Food Safety Manual System that can be accessed with PC's, Tablets and Smartphones.

Pros

Easy setup and maintenance. The SQF Auditor loved the flow and results of finding all Audit Requirements quickly and efficiently.

Cons

Did not come across many negatives at all.