Heeros PSA

4.4 (11)
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All-in-one professional service automation platform

Overall rating

4.4 /5
(11)
Value for Money
4.2/5
Features
4.1/5
Ease of Use
4.4/5
Customer Support
4.1/5

100%
recommended this app
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11 Reviews

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use time and project management

Reviewed on 20/06/2024

I like it - easy to use, quick and clear. No big issues, does what it should.

I like it - easy to use, quick and clear. No big issues, does what it should.

Pros

A clear and clean user interface with features that speed up my tasks.

Cons

Some of the UI language could be clearer on what will happen.

Jan
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good value for money

Reviewed on 19/10/2023

I have used Heeros now for more than 8 years and have been happy with their product from day 1 once...

I have used Heeros now for more than 8 years and have been happy with their product from day 1 once got the hang of it. Easy reliable good service and quick replies on my inquiries - good value for money

Pros

Love the dashboard overview of the tool that gives a quick indication of where my business is at every moment. Even for a small business like ours that doesn´t work much with projects or subcontractors or billable hours it has a good functionality.Ease of use is to me very important and Heeros fulfils this for me pretty well.

Cons

I would love a bit more of customisation towards my particular business needs and hide features that are not relevant to me.

Marko
Overall rating
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Severa PSA

Reviewed on 20/06/2024

Pros

Reporting working hours so we can invoice our customer on bases of working hours and we can also see if estimated working hours will be exceeded.

Cons

Integration to Nordea is missing. Severa PSA got that.

Petri
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Laskujen luontiin

Reviewed on 17/06/2024

Pros

Automatic monthly invoices works great.

Cons

Cant really manage or add workers work records

Erno
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

A good product for time management

Reviewed on 17/06/2024

Pros

The ease of use, customizability, and the interface

Cons

I did not find anything irritating or bad about it

Tiina
Overall rating
  • Industry: Fund-Raising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

[sensitive content hidden] from Finland

Reviewed on 14/06/2024

I am satisfied because now we can track working time effectively.

I am satisfied because now we can track working time effectively.

Pros

Implementation was easy, and the software was easy to use.

Cons

Marking holidays is a bit tricky because, in Finland, holiday accruals are calculated exceptionally.

Mari
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

User opinion

Reviewed on 20/10/2023

I update Contact and invoicing information, make invoices, allocate reveue recognation, scheduled...

I update Contact and invoicing information, make invoices, allocate reveue recognation, scheduled invoicing, check invoices made by others, send invoices to Procountor, check bills and allocate them to projects, take reports (revenue rec. by account and by user, hour insights like employess daily, sick leaves, and check hour tracking)

Pros

Easy to make invoices and credit themEasy to handle and edit projects

Cons

It is always difficult to start using a new system.

Timo
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great product, easy to use

Reviewed on 19/10/2023

It is crucials to our company to track time spent on multiple projects on multiple clients. Heeros...

It is crucials to our company to track time spent on multiple projects on multiple clients. Heeros makes that easy.

Pros

Easy time tracking, billing the projects, creating invoices on projects

Cons

I'd like to see more features like kanban views on task management inside the projects.

Atte
Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use and good support

Reviewed on 05/12/2023

Pros

The user interface is very easy to use and clear. Also the reports etc could be quickly generated.

Cons

We don't have any specific minuses for this software : )

Response from Heeros

Thank you immensely for sharing your positive experience with Heeros PSA. We're overjoyed to know that our software has met your expectations and is contributing effectively to your business processes.

Micke
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Vwey good software for our kind of business

Reviewed on 10/12/2022

Easy to use from crm-offer-to deal - invoice- re-marketing

Easy to use from crm-offer-to deal - invoice- re-marketing

Pros

Easy to use and has connections with other programs like invoicing

Cons

Visually side want i to have more options

Alternatives Considered

Oneflow
Anna
Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We like it!

Reviewed on 01/12/2022

Pros

Easy to use and learn. Lot or possibilites for broader use.

Cons

We have had problems integrating our accounting with the system.