EZ Screen Reviews

I like the fact that it will pull records from all locations any candidate has lived.

Sometimes the length of time on getting a background can be a little longer than it should. It's really a mixed back of expected wait times.

My favorite feature of EA screen is the batch order option. This make running the same month FACIS reports quick, simple and so easy to do! The batch order has saved me at least an hour of work from the old method I had to use.

I honestly do not have any complaints! It was a little different at first switching from our other provider but once you get used to the format/set up it is much quicker and so easy to use.

They are super fast, supportive, cost-effective and efficient. I have no issues at all since last 2 years.

None.

Easy to use and quick to receive responses

Having to change passwords frequently.

The system is very user friendly. It allows you to enter all of the data needed; i.e. you are able to enter multiple names and address (4+). Because we are in healthcare we deal with many travelling applicants.

I wish they had the capability to add to the report once submitted. Currently we are not ale to add the second background check authorization form if you forgot to add it with your initial request.

Quality and support is really great compared to other companies in the market.

The TAT for some searches, but I won't blame Ez-Screen as they are at the mercy of the response to be received from the concerned department.

Love the upfront pricing, and ease of running backgrounds.

Can't think of any, it's a great service and we are very happy with the company.

Best support from the employees if needed to add anything extra to the BG

TAT and accuracy that the BG team offers.

A few searches getting delayed but i would not blame Ez-Screen as they are at the mercy of the courts etc

It's easy to use and fast turn around time. They contact us directly when we need to make any corrections which helps a lot

None for now. It's services are great!!!

The customer service is good. I always get assistance to my request

none at the moment. so far I dont see anything I dont like

The interface is easy to use and the background check is generally delivered very quickly.

A few times duplicate background checks have been run when I had not yet completed the full candidate information. Accidental duplicate charges have always removed by EZ Screen.

Fast and Easy. Right on the spot and great customer service

A bit high priced but it was a needed tool

The customer support [sensitive content hidden] is absolutely a gem.

Nothing, all good here!

Sometimes the reports are delayed but that's only because of the source

I love the simplicity of utilizing the product to process background checks. The option to complete the information myself or send a link to the prospective candidate is great. Candidates appreciate not having to provide me with their private personal information and gives them a sense of security.

I think this is just for me but I would say the frequency of having to change the password for my account. I understand it's a safety precaution but I'm ok with not changing it. :)

I absolutely love the friendliness of the user interface and the display of information needed on one screen. Should there be any issues, we have an EZScreen contact that we reach out to [sensitive content hidden] and her responses are informative, helpful, and timely. She also reaches out to us directly if she notices any issues on her end, as well!

After entering information for the background check and drug screen services, there doesn't appear to be a button or path that allows us to make last minute edits before submitting.

Response is real quick in case of any sudden request

if more additional options like SSN alias traces should be added

The QuickApp option which requires employees to initiate their own background check; this ensures the correct information is submitted and is state specific, which is a time saver and helps with compliance.

That there is not a Spanish version of QuickApp, disclosures and forms to send out to our Spanish speaking employees; this would be very beneficial.

EZ Screen gives us critical information to determine if a candidate's identity is valid. They also provide quick and robust information about candidates undergoing the background check.

It's mostly a database search, and cannot complete some of the more robust searches, like statewide searches, spin off criminal searches based on where someone has lived, worked, or gone to school, etc.

The fast and trustful service they offered

sometimes it take a while to receive an answer for a case

We needed a company that would conduct credit checks for us without having to have a 4 week wait and various physical interviews to confirm we were a legitimate company even though we have used their company for several years for other types of services. EZ Screen did their due diligence much more easily for us.

Nothing that I can think of however we have only used it for credit checks so far.

Our company recently switched Background and prescreening services to EZ Screen, and we have been very happy with the customer service, and quick response time. We feel like we are an important customer to them, but just a number.

None, we've been very happy with all the services.