DENTECH Reviews
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6 Reviews
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Pleased Client since 1985
Reviewed on 29/04/2019
This company is TOTALLY accessible. The product has grown very significantly and stayed in pace...
This company is TOTALLY accessible. The product has grown very significantly and stayed in pace with the changes and directions of the industry. Current "latest" versions are "Very Today" in terms of function and new GUI design. In my industry Dentech is the standard of the industry for the accounting side of dentistry. The reports are unsurpassed in dentistry. Clinical integration is excellent as well. Dentech has long been the correct choice for multiple office corporate dentistry as well as independent practices.
Pros
Reliable results, great access to the company, constant improvement over the years staying right on top of what is going on in my industry - and - the finset reports in the industry.
Cons
It is difficult to find any area of this software that Dentech has not addressed to date and perfected.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Pretty decent office software
Reviewed on 25/06/2024
Pros
Ease of integration with existing workflows and records
Cons
Often experience issues with data management upload and download
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Out of date, hard to use.
Reviewed on 08/08/2019
I would not recommend this product.
I would not recommend this product.
Pros
The customer support was wonderful, always friendly and helpful. The reports were very cut and dry and easy to access and run.
Cons
The software was very outdated. Every screen you tried to get to took 50 clicks, the clinical notes were hard to read because of the format, the patients ledgers were terrible. We implemented DenChart and found it took over 2 minutes to pull up each individual patients chart.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Software for an office that isn't ready for full paperless charts
Reviewed on 20/07/2021
Just needed to upgrade to a more advance digital platform for our practice. Customer service...
Just needed to upgrade to a more advance digital platform for our practice. Customer service greatly declined after a while as well.
Pros
Had many nice features that were customizable and ideal for dental claims. Treatment was able to be put in progress and then fully completed when work was seated which made for a nice tracking method.
Cons
Lacking key features that made it easier to use other technology in the office. Also customer service was lacking.
Response from Softech
Thank you for your input Kristen. We have recently made huge advancements with our software. We are releasing the Next Generation of Dentech with plenty of new features and enhancements to the program, including full paperless features, more robust support options, and more flexible functions. Paperless charts have been an option with Dentech for the past 20 years, and we continue to make improvements and strides in the paperless arena every day. We have numerous customers that have been running full digital charts and paperless for many many years. It is unfortunate to hear about your experience with our support, as we are known for having one-on-one relationships with our customers. We are always looking for ways to improve, so thank you for taking the time to review. If you would like to schedule some time to chat about how we could do better for dentists across the nation, I'd be happy to hear from you! Thank you. - Jane Kaminski, COO-Dentech
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
DenTech is a pleasure to use.
Reviewed on 12/04/2022
Pros
Ease of use and tracking useage. Finding materials is easy.
Cons
There was nothing that I disliked about software.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dentech
Reviewed on 01/08/2021
Loved it. Easy to learn and runs very efficiently
Loved it. Easy to learn and runs very efficiently
Pros
Easy and detailed program. Reports are very detailed and easy to run and understand
Cons
We needed to upgrade from Unix. Outdated but worked so good and ran smoothly
Response from Softech
Thank you so much for your positive review Tricia. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to our continued relationship with you. - Jane Kaminski- Chief Operating Officer
