Carpe Diem Reviews
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10 Reviews
- Industry: Law Practice
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Carpe Diem - time recording tool
Reviewed on 15/01/2023
It is great to be able to time record for clients as a solicitor. I assume that many other sector...
It is great to be able to time record for clients as a solicitor. I assume that many other sector areas will use this software too, but it is invaluable for us. Training is needed, but once you get the hang of it, it is very useful and gets easier to use!
Pros
As a solicitor, we use this time recording app every day. Its functionality is good, and now they have created not only a desktop version, but also a mobile version. I have got to learn the quicker ways and shortcuts within Carpe Diem, through my consistent use (such as creating nicknames for files, temporary timers and repeat timers). I wouldn't be able to do my job without this software.
Cons
It takes a while to get to know and use this software with ease. It does require training, usually from someone specialist in tech. The design is a little outdated, but it does the job. I don't normally use the mobile functioning, but I have heard that it operates quite well.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Carpe Diem
Reviewed on 11/01/2024
Pros
Ease of tracking time spent on a project, and that the timer retained the time of day it was active.
Cons
Removing active timers was not really intuitive.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Old fashioned time tracker, needs a complete overhaul or serious update
Reviewed on 17/02/2022
It was a good time tracker 10+ yrs ago but is now way behind the competition. Needs a fresher...
It was a good time tracker 10+ yrs ago but is now way behind the competition. Needs a fresher outlook.
Pros
The view of the month with all days of entries is useful. However, it would be great if there is an option for all entries to be displayed on one page/multiple pages. This facilitates the search back in time.
Cons
Very difficult to find the proper client/name to make an entry. The type of activity is pointless - almost everyone reiterates to MIS. This feature just slows down the whole process. The clients are interested only in a short description of the work done by the relevant professional. Regular downtimes.
- Industry: Accounting
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review from a daily user
Reviewed on 19/01/2022
Pros
My Company uses Carpe Diem as our time entry software.
Ease of use: It can be accessed on the internet after logging into our internal portal. The desktop interface is easy to maneuver and I like how it has built-in spell check.
Cons
1) The phone app is not really easy to use. For instance, carpe diem doesn't let you submit entries before running a spellcheck. However, I've always had trouble running a spellcheck on the phone app.
2) Once the entries are submitted/transferred, there is no way you can recall the entries. I don't like it because sometimes we don't have a matter code at the moment and need to temporarily book it under another matter code. It is just hard to edit the matter code and we need to recreate a new entry and reverse the old entry.
- Industry: Law Practice
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Easy to use
Reviewed on 31/12/2019
Carpe Diem has facilitated tracking my time spent on files greatly with one click of a mouse. It...
Carpe Diem has facilitated tracking my time spent on files greatly with one click of a mouse. It has helped increase my productivity, as it facilitates my billing process.
Pros
Carpe Diem is intuitive and easy to use in order to track and enter time efficiently. I have used the software for over 3 years and have never had an issue with it.
Cons
The overall look of the software does look outdated and could use an improvement. However, this does not take away from the functionality of the software.
- Industry: Law Practice
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Gets the job done but incredibly complicated GUI
Reviewed on 20/12/2017
Pros
Look there is nothing too flashy about time entry but it is a necessary evil with most law firms and you need software that will allow time keeper to enter and process their time in an effective and efficient matter. I have used various iterations of Carpe Diem for about 15 years now and it while it achieves the "effective" goal it falls very short on the "efficient" goal.
Cons
The GUI is incredibly complicated and makes time entry incredibly inefficient for time keepers -- needs to have drop downs for 10 or 20 most billed clients/matters and most commonly used task and activity codes.
- Industry: Law Practice
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 2.0 /10
Slow and outdated
Reviewed on 06/09/2022
Use this software to manage and keep track of time. However, it wastes a lot of time given how...
Use this software to manage and keep track of time. However, it wastes a lot of time given how outdated and slow the software is. Need to constantly restart the program. But it is a good way to see a snapshot of a month, week, etc.
Pros
Easy to use and learn; fields auto populate, which speeds up process. Timers work well. I like the week view and month views for a snapshot of current timekeeping.
Cons
Very slow and constantly crashing and the interface and features are very outdated. Slow response time. Would be helpful to have a countdown for how many hours in a target are left.
- Industry: Law Practice
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Not well thought out
Reviewed on 07/02/2019
Carpe diem feels clunky and not as intuitive as some of the other billing programs I’ve had...
Carpe diem feels clunky and not as intuitive as some of the other billing programs I’ve had experience with. The timer situation frustrates me most as it is a major deterrent from using timers at all.
Pros
Carpe diem gets the job done but it lacks the features of more sophisticated time entry programs. I like that you can see all of your time in month, week, and day formats. I like that you can easily add a time entry from the monthly calendar.
Cons
I really dislike the lack of an integrated timer that would allow you to immediately transfer the time from the timer into carpe diem. I also dislike that closing carpe diem stops the timers altogether. Finally, I feel like the buttons and features in carpe diem are not intuitive, making it not user friendly.
- Industry: Legal Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Necessary evil
Reviewed on 05/12/2020
It’s necessary to submit time. I’m sure on the backend this manages matters well. But it shouldn’t...
It’s necessary to submit time. I’m sure on the backend this manages matters well. But it shouldn’t take so much time and inefficiency to fulfill this administrative task.
Pros
This product gets the work done. It’s a way to input all info for matters as needed in legal practice. It rarely crashes.
Cons
Software looks outdated. It’s quite clunky and requires a lot of clicks. The timers are difficult to use. There should be easier access to more frequent matters. There should be easier ways to place quick inputs and then edit later for the final time.
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I will not change it
Reviewed on 05/03/2019
My overall experience has been amazing , I liked the price was affordable
My overall experience has been amazing , I liked the price was affordable
Pros
I liked how easy I started to use it and one of the features helped me more than other softwares
Cons
N/A I don’t have anything that I didn’t like
