Pazo Reviews
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16 Reviews
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A tool which had helped us rationalise manpower and digitise all processes.
Reviewed on 03/06/2018
1. To begin with it helped streamline and digitise all our processes and checklists
2. Rationalise...
1. To begin with it helped streamline and digitise all our processes and checklists
2. Rationalise man-power across services
3. Real time visibility to issues / adherence to checklists / PPM schedules
4. Agency evaluation became more transparent with the performance getttinf tracked through pazo
Pros
The way the product has evolved with new modules getting released almost every 4/5 months. Modules are more user friendly and ease of usage increases the end user comfortability in using them when on-ground
Cons
Need to integrate with the BI tools and more analytical reports. This will help senior management to take decisions based on the data
Response from PAZO
Thank you for writing a review, we are thankful for your suggestions, it really helps us to make Pazo more user friendly and efficient for business operations.
- Industry: Biotechnology
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Hassle free Tool
Reviewed on 11/05/2023
Its a good product which saves time/easy tracking & reporting
Its a good product which saves time/easy tracking & reporting
Pros
The reporting system of Pazo (Alerts) which helps to follow up and close the activities
Cons
Real time updates like Adhoc leaves don't get updated accurately, still alerts keep delivering sometimes
Response from PAZO
Hello Ameen,
We're thrilled to hear that you've had a positive experience with Pazo! Our team constantly strives to provide excellent service, and your feedback is highly valuable to us. Should you have any suggestions, queries, or need further assistance, please feel free to reach out to our support team at [email protected]. We're here to help. Thanks again for your positive review on Capterra, and for choosing Pazo!
- Industry: Retail
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
PAZO at Bata Retail
Reviewed on 09/05/2023
Operations parameter capturing, Workflow for multiple steps process, Ticketing to other functions.
Operations parameter capturing, Workflow for multiple steps process, Ticketing to other functions.
Pros
Support on Training and On-boarding, Positive and assertive attitude of team to specific requirements,Overall framework, customisation of checklist ,easy to browse, workflow management, Ticketing and dashboard.
Cons
Download of big data, Browsing time for admin.
Response from PAZO
Hello Priyal,
We're absolutely thrilled to hear your positive remarks about our training and onboarding support, customizability, workflow management, and ticketing features! Your feedback is vital for us to continue refining our services and ensuring we meet our user's needs.
We acknowledge your concern about the browsing time for admin and the download of big data. We're continuously working on our platform to make it more efficient and user-friendly, and we value your feedback in this regard.
We're so pleased that our pricing and the ease of onboarding made your choice to select Pazo easier. Our aim is to provide as much flexibility as possible to meet our customer's unique requirements.
Finally, we're glad to hear that Pazo has been beneficial in capturing your operational parameters and providing an efficient multi-step process workflow. We appreciate your feedback and assure you that we're here to provide continued support and improvements.
For any suggestions or queries, please don't hesitate to contact us at [email protected]. Thank you again for choosing Pazo and for your insightful review!
- Industry: Cosmetics
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Pazo Feedback
Reviewed on 02/05/2023
Reducing manual reaising of issues, ensuring timely Realtime of escalations of items from the...
Reducing manual reaising of issues, ensuring timely Realtime of escalations of items from the checklist. Allow monitoring of branch mangers and regional mangers work
Pros
The triggers, Task management , ability to review RMs checklist, Ability to Schedule cheklist, ability to track completed tasks
Cons
Difficult to set triggers for large number of users if we have many question to trigger to different sites , department or users
Response from PAZO
Dear Kimstone,
Thank you for sharing your valuable feedback and for choosing Pazo as your preferred platform. We're thrilled to hear that our user interface, triggers, task management, and scheduling features have enhanced your experience and have helped in reducing manual tasks and promoting real-time escalation of items from the checklist.
We understand your concern about setting triggers for a large number of users, and we appreciate you bringing this to our attention. We continuously strive to enhance our platform based on user feedback, and your comments will be taken into consideration as we plan future updates.
We are pleased to hear that the switch to Pazo has added value to your operations.
Your successful use of our platform inspires us to continue our commitment to improving and delivering high-quality service.
Thank you for your kind words. If you have any other suggestions or need further assistance, feel free to reach out to our support team at [email protected]
- Industry: Facilities Services
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very nice product and ease of operations in Facilities
Reviewed on 08/05/2023
Very nice and recommended to have across any type of facilities.
Very nice and recommended to have across any type of facilities.
Pros
I like most the workflow management where we can be able to see what happening on real time at a single click. It will help us to track and improve upon on our services.
Cons
Deployment phase from the kickoff to Go live, need to fast track for larger deployments.
Response from PAZO
Dear Vamsi,
Thank you for taking the time to leave us such a positive review. It brings us great joy to hear that you find our product to be "very nice" and that our workflow management feature is particularly useful to you for real-time tracking and improving your services. Your satisfaction is our priority and your review reaffirms the hard work we put into our product
We understand your concerns regarding the speed of deployment for larger deployments and appreciate your feedback. We continually aim to improve our processes and your valuable feedback will be forwarded to the concerned team to evaluate possible improvements.
Your recommendation of our service to others in the facilities industry is highly appreciated and motivates us to continually enhance our product and services. If you have any further suggestions or need assistance, please feel free to reach out to our support team at [email protected].
Thank you again for your kind words.
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
product is good to use as per follow up system .
Reviewed on 15/05/2023
Very Good.
Very Good.
Pros
digital media for each department work performance.
Cons
every day lots of activity to enter and closure of issues raised by self .
Response from PAZO
Hello Rakesh,
We're thrilled to hear that you've had a positive experience with Pazo! Our team constantly strives to provide excellent service, and your feedback is highly valuable to us. Should you have any suggestions, queries, or need further assistance, please feel free to reach out to our support team at [email protected]. We're here to help. Thanks again for your positive review on Capterra, and for choosing Pazo!
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Convinent
Reviewed on 08/05/2023
Pros
The way I can capture every little detail
Cons
No Cons except does not let me whenever app has to be updated
Response from PAZO
Dear Surender,
Thank you for taking the time to review Pazo and sharing your positive feedback. We're thrilled to hear that you find our platform convenient and efficient in capturing every detail you need for your operations.
Your comments regarding app updates are valuable. We are constantly working on improving the user experience, and your feedback plays a crucial role in that process. We'll certainly take your suggestion into consideration for our future updates.
We appreciate your continued support and look forward to serving you better in the future. If you have any questions or need further assistance, feel free to reach out to us at [email protected]. Thanks again for your review!
- Industry: Consumer Goods
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Pazo for Facility Management
Reviewed on 08/05/2023
Pros
The features like real time triggering, reports and the dashboard
Cons
For the customization part, the dependency is more
Response from PAZO
Dear Muniaraj,
Thank you for sharing your positive experience with Pazo and its real-time triggering, reporting, and dashboard features. We appreciate your feedback and are glad to hear that these features are adding value to your facility management tasks.
We also acknowledge your concern about the customization process. Our team is continually striving to enhance the user experience and your feedback is instrumental in our efforts to improve. We are working on ways to provide more flexibility and independence in the customization process.
Please feel free to reach out to our support team at [email protected] for any suggestions, queries or if you need further assistance. Thank you again for your constructive review.
- Industry: Facilities Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We are using for Washrooms and it is very easy to use
Reviewed on 11/05/2023
free to use
free to use
Pros
Genuine & Online data can be recorded. all the recorded checklists can be at one file.
Cons
it is Enviourment free from Saving paper. Trees can be saved.
Response from PAZO
Hello Mohammed,
We're thrilled to hear that you've had a positive experience with Pazo! Our team constantly strives to provide excellent service, and your feedback is highly valuable to us. Should you have any suggestions, queries, or need further assistance, please feel free to reach out to our support team at [email protected]. We're here to help. Thanks again for your positive review on Capterra, and for choosing Pazo!
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Pazo simplified our operations
Reviewed on 02/05/2021
Pazo is really useful for digitalising operations.
Pazo is really useful for digitalising operations.
Pros
App is intuitive for blue and grey collar workforce, this made our life easy to train our service partners. We assign and manage tasks through Pazo app. Reports, analytics and dashboard features brings out the data insights.
Cons
Takes time to setup, but Pazo tech team assisted us well during integration process.
- Industry: Consumer Services
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Service & Usage of App
Reviewed on 08/05/2023
overall it's very good.
overall it's very good.
Pros
It,s very easy to use for filling of many checklist in a single app.
Cons
everything is fine as per my review......
Response from PAZO
Hello Ravindra,
We're thrilled to hear that you've had a positive experience with Pazo! Our team constantly strives to provide excellent service, and your feedback is highly valuable to us. Should you have any suggestions, queries, or need further assistance, please feel free to reach out to our support team at [email protected]. We're here to help. Thanks again for your positive review on Capterra, and for choosing Pazo!
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good App for analysis of report
Reviewed on 11/05/2023
Good to have this app for easy to go with report on daily basis
Good to have this app for easy to go with report on daily basis
Pros
Easy to use , reports are generated immediately and can analyse them on time
Cons
Nothing as such now, something Google location are not mapped.
Response from PAZO
Hello Abhayram,
We're thrilled to hear that you've had a positive experience with Pazo! Our team constantly strives to provide excellent service, and your feedback is highly valuable to us. Should you have any suggestions, queries, or need further assistance, please feel free to reach out to our support team at [email protected]. We're here to help. Thanks again for your positive review on Capterra, and for choosing Pazo!
- Industry: Facilities Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
PAZO is new tool of Digitalisation in Facility Industry.
Reviewed on 20/04/2020
Overall my feedback about PAZO is best tool in market for digitalization of facility management...
Overall my feedback about PAZO is best tool in market for digitalization of facility management industry.
Pros
Ease of operation, simple to use, ease to implement new modification and addition of new site in tool with implementation & generation of QR codes, Ease of scheduling of new checklist, Standardization of all checklist across all site.
Cons
Feature of have multi scheduling of any checklist which is only obtain by deleting previous schedule.
Response from PAZO
Thank you for taking the time to write a review, we appreciate your feedback.
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
PAZO - Operations Management on fingertips
Reviewed on 22/04/2020
Fantastic
Fantastic
Pros
Checklist maintenance and Escalation management.
Cons
Important Modules like HR management and Inventory Management are missing. Will help product to penetrate market more aggressively.
Response from PAZO
Thank you for taking the time to write a review, we appreciate your efforts in notifying us about missing features.
- Industry: Facilities Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Time to time upgradation of the software as per user requirements and to ease on operation.
Reviewed on 29/04/2020
Excellent
Excellent
Pros
Easy to use even by ground level staff and Security.
Cons
Initially there was connectivity issue but not that has been resolved.
Response from PAZO
Thank you for writing a review, I sincerely appreciate you bringing issues to our attention.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good product for SOP Management
Reviewed on 29/04/2020
Pros
The speed at which the team executes ans responds to queries. Also they are very API friendly.
Cons
The backend isn’t very mature but the team is very quick to get things done fast.
Response from PAZO
Thank you for your review, Mr. Gupta.
We appreciate your efforts to make us understand our best area and area for improvement.
