HouseJet Reviews
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196 Reviews
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just getting started
Reviewed on 31/07/2024
Helpful Videos & app to keep tack of new leads
Helpful Videos & app to keep tack of new leads
Pros
Nice platform to start using. I still need to set it all up but look forward to starting. Thanks for answering the support line!
Cons
So far so good. Seems easy and understandable to use.
Response from HouseJet
Julie,
Thank you for sharing your experience with HouseJet! We're excited to hear that you're finding the platform easy to use and that our support team has been responsive. It's great to know that the videos and app are helping you track new leads effectively. We're here to support you as you continue setting everything up. If you have any questions or need assistance, don't hesitate to reach out.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Looking for a new lead/referral service?
Reviewed on 02/07/2024
So far very professional. I am looking forward to using all their tools and growing my business.
So far very professional. I am looking forward to using all their tools and growing my business.
Pros
Housejet University was very thorough and easy to follow.
Cons
Everything is new to me and I have not found anything I least liked.
Response from HouseJet
Hi,
Thank you for your detailed review and perfect rating! We're thrilled to hear that you found HouseJet University thorough and easy to follow. We're committed to providing professional and valuable tools to help grow your business. It's great to know that our focus on your preferred area and competitive pricing made the switch worthwhile. If you have any questions or need further assistance as you explore our tools, please feel free to reach out. We're here to support your success with HouseJet!
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
What I've been looking for!
Reviewed on 02/12/2024
So far, I am impressed. The process seems fullproof.
So far, I am impressed. The process seems fullproof.
Pros
Everything is set up in an easy and helpful way.
Cons
I have nothing negative to say at this time.
Response from HouseJet
Thanks for sharing your review Kendria! Welcome to HouseJet.
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Avoid, Upfront Fees + Fake Refund Pitch and False Promises
Reviewed on 28/04/2024
Approaching the first year, and I have had only poor experiences with every part of this company....
Approaching the first year, and I have had only poor experiences with every part of this company. The CRM is terrible and doesn't update after making changes or adding notes, they can shut off your platform when they want making it seem like you aren't doing the work even though no leads are coming in and then use it against you when you request a refund. This is a pyramid scheme company that will pay you for you recruiting other agents into the awful system. DO NOT DRAG ANYONE IN! THIER MONEY IS GONE THE SECOND IT HITS HOUSE JETS ACCOUNT!!!!!!!
Pros
The concept of being refunded upon first closing or end of first year. It is now clear the leads are extremely poor and they will never refund anyone citing anything they possibly can. Scammers.
Cons
They completely misrepresent what their system is and what it will provide. They promised me a minimum of 8 leads per month and including the leads that already had agents I am still under 4 per month. Lead quality is the worst I have ever come across. The refund policy is not real. They pretend they work on support tickets, but nothing gets done
Response from HouseJet
Adrian, we appreciate your feedback and are concerned to hear about your experience. This does not align with the standards HouseJet strives to maintain. We’re actively investigating your feedback on the quality of leads, support tickets, and the refund policy to ensure fairness and transparency across the platform. Please be assured that we’re committed to resolving these matters and improving your experience. Thank you for bringing this to our attention.
- Industry: Program Development
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Do not do it
Reviewed on 11/09/2024
Upfront fees are extensive. Leads are not what they promise and the zip codes are not just yours...
Upfront fees are extensive. Leads are not what they promise and the zip codes are not just yours they sell to others. If you are not happy. NO REFUNDS
Pros
What they promised is not what they delivered. Being in the customer service industry I have never left a negative review in my life. First time for everything
Response from HouseJet
Hello Lori, want to help clear some things up for you and everyone else. Leads are exclusive, territories are exclusive, and we do provide refunds to people who try to use the program.
I would also like to note we have no partnered agent in our system with the name "Lori M".
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Worth having a look at.
Reviewed on 09/08/2024
Very good. Support called back, swapped out photos to enhance ads.
Very good. Support called back, swapped out photos to enhance ads.
Pros
It took approximately 13 days for leads to kick in. I have had 4 buyer leads for HouseJet, These are typical of internet leads. No “ready to buy now” leads. And two seller leads from added FB paid ads in last five days. I plan on stopping by these leads if they don’t respond to my VMs or emails.
Cons
None as of today. Support called back. Explain ramp-up cycle, and leads started.
Response from HouseJet
We're super excited to generate exclusive leads that you can help along the buying process! We are glad you're using the additional marketing to get yourself some extra leads on top of the 8-12+ leads per month you get with your service. Please reach out to support anytime you need anything!
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Broker Owner
Reviewed on 12/09/2024
They have provided what I signed up for with fast implementation.
They have provided what I signed up for with fast implementation.
Pros
Simple Direct and scalable for agents who want to grow their business!
Cons
Nothing so far, but haven't completed all the implementation as yet.
Alternatives Considered
ZipRecruiterReasons for Switching to HouseJet
I like and agree with their approach and direction for the businessResponse from HouseJet
We are excited to have you and provide you everything we have promised.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
I wish I had my money back
Reviewed on 19/04/2024
Typical bait and switch where they promise they will help you grow and succeed and take your money...
Typical bait and switch where they promise they will help you grow and succeed and take your money and don't deliver.
Pros
Deployment and their sales pitch. They convinced me to give them $4000 on the promise they would deliver.
Cons
Customer service was terrible. Every time I complained I was handed off to someone else with another promise of satisfaction.... that never came. They never followed up with me to make sure my needs were being met.
Response from HouseJet
Hello Anthony,
Thank you for sharing your concerns with us. It's distressing to hear that your experience has not met the high standards we aim to uphold at HouseJet. We take your feedback seriously and are currently investigating the issues you've described, particularly regarding customer service and follow-up. Our goal is to ensure that every client receives the support and results they were promised. We're committed to resolving this matter to your satisfaction and improving our processes. Please reach out directly to [email protected] so we can address your concerns in detail.
- Industry: Financial Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Housejet is a winner
Reviewed on 25/10/2024
So far, they have been very helpful and informative. I'm looking forward to getting these leads...
So far, they have been very helpful and informative. I'm looking forward to getting these leads going.
Pros
Informative and they take my success personally
Cons
N/A There wasn't anything that I liked least
Response from HouseJet
Welcome to HouseJet and thanks fro the review and feedback!
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reasonable & Helpful
Reviewed on 25/11/2024
Pros
I joined a couple weeks ago however, I’m just being able to watch these videos. [sensitive content hidden] explains everything really well. I love that there is a mobile app to be able to access and update the information no matter where I’m at. When I have a question there is a live person I can reach that is very helpful.
Cons
I don't think there is anything I dislike about HouseJet.
Response from HouseJet
Thanks for sharing Cynthia and welcome to HouseJet! We appreciate your feedback!
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Never use it lead are not lead
Reviewed on 06/03/2024
Very disappointed to be victims of a fraud
Very disappointed to be victims of a fraud
Pros
At the beginning they looked organized , the first video looked nice but then they tell you to watch the video again and it is different here you see something it is not right
Cons
They lie all the time , they promised they send lead but they send phone number of people who not want be called
Response from HouseJet
Dear Josie,
It has come to our attention that you initiated a chargeback dispute on your account and we understand that you wished to reinstate your account. We take matters relating to chargebacks very seriously, as it undermines the integrity of our partnership. The Chargeback Policy is extensively referenced within our terms and conditions.
We do make updates to our university videos to stay up to date and provide more engaging videos to our partnered agents. We would not lie to our agents as it would undermine our integrity as a company.
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Poor Quality Leads
Reviewed on 07/03/2024
I’ve requested a refund from House Jet of my investment per the promise of at least one closing in...
I’ve requested a refund from House Jet of my investment per the promise of at least one closing in 12 months or your money refunded. Once I started feedback of poor qualify leads, I stopped receiving leads. No leads ever proved to be good leads and most never responded to contacts I made via phone, text or email. One lead did say her husband got ill and she’s no longer interested. House Jet Support did not have success with leads either. Initially I received a lead to meet and when trying to schedule appointment, I never got an answer on telephone number. Simply not a quality lead. Not prequalified at all.
Pros
Price and Promises. Quality leads promised with at least one closing or money refunded.
Cons
Leads are not quality. Contacts I received over months were not prequalified and typically contacts were surfing ads and didn’t respond to me. Not one quality lead in 6-12 months.
Response from HouseJet
Hello Tina, we do not promise prequalified leads, but we do have an ISA team that will call your leads for you to help make your job easier and set appointments on your behalf, we can see through your account they had set two for you. Even with long periods of inactivity on your account where you weren't generating new leads.
We are granting you access to work with your current leads to get to closing and the option to continue to work with us.
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Waste of time and money
Reviewed on 17/10/2024
Waste of time and money- Spend your money elsewhere
Waste of time and money- Spend your money elsewhere
Pros
If you do not have a crm, than I guess it is good for that? Do you use their CRM and not your own by their requirements
Cons
Only 1-3 leads per month- not what they promised and the few people I was able to get in contact with did not live in my state/area or were looking to move to my area.
Response from HouseJet
We are sorry you did not get the correct amount of leads but our system operates on an accountability system where if you do not engage with your new referrals in the first 48 hours you will not receive new referrals. Many times, this happened to your account. Don't hesitate to get in touch with support to see how we can help you get back on track.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Still evaluating
Reviewed on 19/04/2024
So far frustrating. I am ending up using two CRM tools to assure texts or emails are able to...
So far frustrating. I am ending up using two CRM tools to assure texts or emails are able to respond directly, and I really need a lead respond as interested to make me feel better about this investment
Pros
The ability to have leads provided mixed with managing our own prospects and clients
Cons
So far the quality of leads, mostly due to them entering bad phone numbers and emails makes about 3/4 of the leads unable to be contacted. So far I have actually only made contact with one out of 11 and theywere not interested. Also it appears that texts sent from within system have a HouseJet return number so not sure how I would recieve an attempted respons.
Response from HouseJet
Hello Dennis,
Thank you for sharing your feedback with us. It's concerning to hear about the challenges you've experienced with the quality of leads and communication features in our system. We are actively looking into the issues you've mentioned regarding the accuracy of contact details and the setup of our messaging system. Ensuring our clients can efficiently manage and engage with their leads is crucial to us. We value your patience and commitment as we work to enhance your experience with HouseJet. Your success is important to us, and we are here to support you every step of the way.
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SO far so good
Reviewed on 07/07/2024
the customer service has been terrific, if I'm stuck on something they have answered every single...
the customer service has been terrific, if I'm stuck on something they have answered every single time.
Pros
I decided to go with House Jet as a lead gen solution because of what they say they offer. The training so far as been pretty good. It is easy to get some one on the phone to help. They have been in touch with me through the set-up process and have let me know ways to improve my clicks. I’m pretty new to this and haven’t converted a lead yet but feel pretty confident it is only a matter of time.
Cons
It can be overwhelming at first, once I have the time to really dig in Im sure it will be fine
Response from HouseJet
Jacki, thank you for sharing your positive experience! We’re thrilled to hear that our training and customer support have been helpful to you. It's great to know you're finding value in the set-up process and feel confident about converting leads soon. We understand that starting with a new platform can be overwhelming, but we're here to support you every step of the way. If you have any questions or need further assistance, please don’t hesitate to reach out. Happy to have you on board!
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Waste of time and money
Reviewed on 03/10/2024
My overall experience was a waste of time and money, neither of them will be returned to me...
My overall experience was a waste of time and money, neither of them will be returned to me...
Pros
The web site that is generated for you looked great.
Cons
They promised qualified leads, I gave them three months to produce one person for me to speak to and the one person out of 40 leads was in the shower and had zero interest in a conversation at all! I wasted extremely valuable time chasing dead ends and not to mention the $2,700.00 for the buy In. OpCity absolutely has 100% better leads and that does not say a whole lot.
Response from HouseJet
We apologize for your experience with our platform, as we have 10,000 partnered agents this is not the typical experience. We would also like to note we don't have anyone in our system under the name Daniel B. This may be a fake review promoting another company. Regardless we are here to help and make things better, please reach out to our dedicated support team so we can help.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Housejet - checking things out.
Reviewed on 16/10/2024
The contact has been smooth and easy to work with.
The contact has been smooth and easy to work with.
Pros
Easy platform to work with. The videos are easy to follow and easy to understand. They are open to suggestions and easy to reach.
Cons
No cons of this point as I am just getting started.
Response from HouseJet
Thank you for your feedback!
We’re thrilled to hear that you’re finding HouseJet easy to navigate and that our training videos have been helpful. It’s great to know that our team has been accessible and open to suggestions as you get started. We’re here to support you on your journey, and we look forward to seeing how you progress with the platform.
If you have any questions or need assistance along the way, don’t hesitate to reach out.
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My overall experience was good
Reviewed on 22/10/2024
I think coming into House Jet was a bit skeptical, however, thus far I am very pleased with the...
I think coming into House Jet was a bit skeptical, however, thus far I am very pleased with the educational university. I think [sensitive content hidden] does a good job explaining how this is going to work and look forward to seeing an overall exceptional number of leads generated by House Jet.
Pros
I like the commonsense approach and the educational scripting.
Cons
I'm just in the beginning stage of House Jet, however, the startup fee is a bit pricey.... but I am hopeful it will be a good fit.
Response from HouseJet
Thank you for sharing your initial thoughts and feedback! We’re glad to hear that you’re finding value in the educational scripting and approach. We understand that the startup fee can feel like a big step, and we truly appreciate your confidence in HouseJet to deliver results. Our team is dedicated to making the lead generation process as rewarding as possible, and we’re here to support you every step of the way.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Company, Great Real Estate Resource
Reviewed on 22/07/2024
The #1 part of any successful company is building a great team, and I think they have that....
The #1 part of any successful company is building a great team, and I think they have that. Everyone that I have interacted with has been great.
Pros
Agent support has been exceptional and I am excited to see what we can build.
Cons
I do not have any complaints at this time.
Response from HouseJet
Suzanne, thank you for your wonderful review! We're delighted to hear that you've had an exceptional experience with our agent support and that you're excited about the future with HouseJet. Building a great team is indeed crucial, and we're glad to know that our team's efforts have made a positive impact on you. If you ever have any suggestions or need assistance, we're here to help. Thanks for being a part of HouseJet!
- Industry: Real Estate
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Real Estate
Reviewed on 25/07/2024
Pros
HOUSEJET learning program is a comprehensive educational resource designed to guide individuals through the step-by-step process of becoming a proficient real estate professional.
Cons
There is nothing least to mention as yet.
Response from HouseJet
Washburn, thank you for your fantastic review! We're thrilled to hear that you find our learning program comprehensive and helpful in your journey to becoming a proficient real estate professional. It's great to know that you've had a positive experience with HouseJet so far. If there's anything specific you'd like to see in future updates, please let us know. We appreciate your support and are excited to continue supporting your success in real estate!
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Impressive!
Reviewed on 23/08/2024
I am excited at the enthusiasm and the support that I have received so far. Already providing...
I am excited at the enthusiasm and the support that I have received so far. Already providing value and I have yet to return the investment.
Pros
The start up fee is absolutely understandable considering the tools and systems in place. However, the opportunity to be refunded after closing the first sale is proof that they're here to make this experience a win-win partnership!
Cons
I haven't come across any cons yet. I have worked with a handful of lead sources in my career and so far this company stands out from the rest. I am ready to see this through!
Response from HouseJet
HouseJet is super excited to work with you
Christina! We love the enthusiasm and can't wait to get some closing with you! We take pride in providing high-end tools that help our clients close more deals!
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Less than one month in and Housejet is already keeping me busy!
Reviewed on 19/04/2024
Happy so far....I'll let you know when our first clients go to escrow! :-)
Happy so far....I'll let you know when our first clients go to escrow! :-)
Pros
I began receiving leads immediately...day one!!
Cons
Be awatre that many leads are top of funnel, and not ready to transact today....but constant communication and effective nurture will pay dividends
Response from HouseJet
Hello Mike,
Thanks for the fantastic review! We understand that some leads are at the top of the funnel and appreciate your insight on the importance of consistent communication and effective nurturing. We're excited to hear more about your success as your clients progress to escrow. Keep up the great work, and don’t hesitate to reach out if you need support along the way!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
All new but excited to learn.!!
Reviewed on 04/04/2024
Pros
“HouseJet has been an absolute game-changer for my real estate business. Their platform is intuitive, comprehensive, and incredibly user-friendly, making it a breeze to manage listings and connect with clients. The features they offer, such as advanced search filters and detailed property information, have greatly streamlined my workflow and allowed me to provide top-notch service to my clients. The support team at HouseJet.com is also exceptional – always responsive, knowledgeable, and eager to assist. Thanks to HouseJet.com, I’ve been able to elevate my business and exceed my clients’ expectations. Highly recommended for any agent looking to thrive in today’s competitive market!”
Cons
All new at this so not sure yet. I can tell you more later.
Response from HouseJet
Thanks for sharing your thoughts on our program. We are super happy to help and provide a great experience for all of our partners.
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
From a 10 year Realtor - Scam company - Do not Use
Reviewed on 21/10/2023
despicable product, horrendous customer service, trap you in and then take your money. SCAM. as a...
despicable product, horrendous customer service, trap you in and then take your money. SCAM. as a Realtor, do not think they will send you viable "leads"
Cons
nothing. they continued to blame me for sending wrong and inappropriate pictures to correctly target the demo audience. clearly, they don't understand how to run ads. all data and information was either faked, or incorrectly given by the consumer
Response from HouseJet
Hello, we are sorry you had a poor experience with us. We are not a company that would "fake" your data or information, this all comes from direct API's. We aim to provide all clients with the best customer service and always aim to answer calls within the first two rings in our support department.
We want to give all of our agents their money back right after they close a lead with us. We also offer the worst agent, worst market, and worst luck ever refund if they cannot close after 12 months of partnering with us.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Positive so far!
Reviewed on 14/08/2024
So far it has been positive. I'm anxious to start getting leads.
So far it has been positive. I'm anxious to start getting leads.
Pros
The script work that they provide you with during the initial training.
Cons
The high buy in to get started with the program although I can understand why you do it.
Response from HouseJet
The entire process works because weve used it ourselves to do millions in GCI before ever launching this product, we wanted agents to have the formula we used so they could close more deals! The whole team is pumped to have you with us and ready to start closing some deals with you!