ProjectManager.com Reviews

ProjectManager.com

4.1 (340)
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Award-Winning Project Management Software

Overall rating

4.1 /5
(340)
Value for Money
3.7/5
Features
3.9/5
Ease of Use
4.0/5
Customer Support
3.9/5

80%
recommended this app
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340 Reviews

mohamed
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Good for tracking projects vis it's simple dashboard

Reviewed on 03/01/2019

Pros

I'm consider end-user for project manager online tool, i like its dashboard, it is very simple and understandable by anyone and can be used to track project's progress and time via cool colors.

Cons

it can be enhanced by adding more integration points with other tools for example Jira and other ticketing systems.

Verified Reviewer
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My choice in project management

Reviewed on 09/10/2021

It has been a detailed project management software for our organization which is suitable for team...

It has been a detailed project management software for our organization which is suitable for team management, time tracking and effective collaboration. Additional features will definitely make it more appealing to the loyal users.

Pros

This application possesses some many advanced features which makes it stand out as a very resourceful tool in project management. It is easy to monitor in realtime the ongoing projects from the project control panel which is easily customized.

Cons

Some manual resources are very long and stringent especially when assigning resources against tasks. The customer service is also terrible as you only get to speak with Derek if there are existing issues,there is no other phone number to call to assistance to speak with a human.

Jenna
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

It is a good software, however there are still features that could be added to improve it.

Reviewed on 18/06/2017

Pros

It is fairly easy to use are the reports you can make are good and it definitely helps with managing of projects. The support team are very responsive and are goods at figuring out the problems and communicating solutions.

Cons

There are still quite a few glitches in it that don't allow you to get the full potential out of the software. Also there are some things like inputting and assigning resources against tasks that are long and very manual processes that then have many exceptions to the rule. There are also a couple of reports that do not give the required outcomes.

Response from ProjectManager.com

Thank you for your feedback Jenna. We're glad you are happy with our support team! We appreciate your feature feedback as well!

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 3.0 /10

Becoming Modern

Reviewed on 24/09/2019

Pros

The ability to track projects is useful in itself

Cons

With many projects and tasks it can be a nuisance to input dozens of time increments into the Timesheet, I would like to see a calendar that allows the user to visually capture time similar to Google Calendar.

Verified Reviewer
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good project management tool for a small team !!!

Reviewed on 31/03/2019

Overall, good for small teams but needs improvement.

Overall, good for small teams but needs improvement.

Pros

It is a very good Online/SaaS solution for project management. I have been using MS project and this has all the features of it. It also allows to import data of MS office. The reporting tools also help to project the future.

It is also easy to set up, user friendly and good for small teams and start ups.

Cons

It is hard to use when you have large teams therefore, not good for large companies and teams. Some glitches occur when trying to attche and import documents. Needs updates and improvements.

Verified Reviewer
Overall rating
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use

I use projectmanager.com on a daily basis

Reviewed on 19/07/2018

Pros

It's a good way to share projects with groups. We use this tool for our PMO and since it's web based the permissions allow PMs to see one another's projects. It's an easy way to share information and track tasks.

Cons

The page load times are often very slow. There is no way to quickly see all projects assigned to me, it would be nice if there was a feature that allowed you to favorite projects for quick access or set a dashboard view that showed results on saved search parameters.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good for light Project Management

Reviewed on 15/02/2019

Pros

You can create fairly detailed project plans, including budgets and dates.

Cons

The reporting filtration is terrible. They're definitely lacking on the ability to extract exact information from PM.com

Aleksei
Overall rating
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I've used it for years!

Reviewed on 01/10/2018

Pros

It's a solid platform and has very good customer service. you can send collaboration invitations to your customers or partners, without the need for a setup or anything extra. what I like is that the website is always online, does not fall and is easy and intuitive to manage.

Cons

None, it is true that sometimes they make updates in the software and it is necessary to take another look but otherwise everything is fine.

Pramendra
Overall rating
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wonderful App

Reviewed on 14/11/2018

Pros

This is very good and fantastic app to work while doing projects. It has some unique feature which is useful.

Cons

Costly app and very hard to understand how it functioned. Also it took lots of space . Very hard interface

thaina
Overall rating
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good app for small teams

Reviewed on 10/10/2018

Pros

offers a great online service to customize and accompany projects, and to create project plans.

helps companies in the social media

Cons

for a large company, or a large team, the application would not work, because large projects the application does not support

Jessica
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good for light project management and time tracking for a small team

Reviewed on 15/08/2017

We liked it better than a very simple time keeping app that we were using. It does allow for more...

We liked it better than a very simple time keeping app that we were using. It does allow for more detailed project management. you can't expect it to do all of what MS Project does - it is not at that level. But it helps for teams and for predictable project management and time keeping.

Pros

I like the ability to create a fairly detailed project plan including budget and dates that are nicely mapped out in a Gantt chart. It works great for straightforward projects with a succinct task list and allows for the team to track their time to see a report on the budget for the project and the financial aspect of completing the project. I like the updated interface as well - it took a little bit to get used to, but didn't take too long.

Cons

I find the reporting to be a bit challenging. I would like to see reports that are a bit more flexible and can filter in and out certain criteria. This product isn't great to manage really long projects or challenging projects with lots of iterations. If you have a project that is iterative in nature and will develop as you move along, this set up makes it time-consuming to maintain.

Response from ProjectManager.com

Hi Jessica, thanks for the kind words and the thorough review!

I'm glad you like the planning features so much. We work hard to offer the best project management software for people like yourself who manage complex projects but want a simple and intuitive way to execute the work.

I'll pass your feedback about the reporting to our product team, I know they are always interested in how we can improve the usability of the software.

Thanks!

Michael, Customer Support

Kai
Overall rating
  • Industry: Computer Software
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great SaaS project management solution

Reviewed on 17/11/2016

ProjectManager.com is a very well done and smoothly working Online/SaaS solution for project...

ProjectManager.com is a very well done and smoothly working Online/SaaS solution for project management. The product promises to have all the features of Microsoft Project and it delivers on that.

One of the big draw cards for us was the online Gantt chart and having tried a variety of other solutions in the past, PM.com's implementation sticks out regarding performance and ease of use. It's very robust and also allows the import of existing data from Office.

Another really useful feature is the built-in reporting and in particular when dealing with larger teams, the ability to do time sheets and workload inspection/management. The latter gives you a quite comprehensive overview of what's going on in your team and if there is any availability for assigning work to members of the team.

The different pricing plan options cater really well for different feature requirements and team sizes and we feel we're getting very good value out of using the service - in particular when comparing it against the "clumsiness" of using isolated desktop products as an alternative and having to share MS Project documents around.

Response from ProjectManager.com

Hello Kai,

Thank you for the kind words! We¿ve added tons of new features in our software that sounds like it's helping your team. We try to make our product powerful and easy to use, while avoiding the clumsiness you might see in other tools.

Verified Reviewer
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect for planning on mobile

Reviewed on 15/09/2020

The biggest benefit I have experienced is having everything listed in an organized manner at my...

The biggest benefit I have experienced is having everything listed in an organized manner at my fingertips.

Pros

This app is great for project management tracking and planning. Percentages of completion are automatically tracked. Template options are helpful in creating your own project organization scheme. Prioritization of tasks is incorporated, and I have found the app useful for business, personal, and education tracking, as it is user friendly, easily used on the go, and best of all, free.

Cons

The app, like many, can take some time to get used to using, to be sure folder weights are correct and tasks are placed in the correct place since there aren't trees showing the entire paths.

Angela
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great asset to any type of Project Managing

Reviewed on 01/11/2016

Great way to document and keep track of projects with shareholders. Easy to use with great...

Great way to document and keep track of projects with shareholders. Easy to use with great features. Essential tool for any project manager.

Pros

Risk/Issues/Changes tabs
Linked timelines

Cons

Some glitches when trying to attach documents and or changing pages before I have saved or finished filling in information.
Some of the reporting is very precise which means I need to document and 100% on the exact days tasks are achieved.

Response from ProjectManager.com

Hello Angela,

Thank you for your feedback! We appreciate the gracious remarks.

We're so sorry to hear as well about the trouble with saving your data. We as a best practice recommend to use the save button often. We also have an Auto-Save feature that will save changes every 5 minutes in case you accidentally close your browser page or lose internet connection. Hopefully these will help!

Alpesh
Overall rating
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Online Software

Reviewed on 11/11/2016

ProjectManager.com's software is very easy to learn, the training was extremely helpful and...

ProjectManager.com's software is very easy to learn, the training was extremely helpful and customer support were very friendly. We have been able to track our projects around the country and we now ensure that we deliver to our customers on time and within budget by using the planned vs actual time reports. The mobile app is the perfect tool when off site. Customising the Dashboard in a meaningful way to our needs is great. Being able to view the notes between the team ensures that we are all on the same page. Since using ProjectManager.com we have noticed an increase in profitability and being able to mitigate any potential downtime before it becomes a major issue.

Pros

It is easy to use and having the ability to customise the dashboard and reports. The drag and drop features makes it simple and not very time consuming when scheduling projects.

Response from ProjectManager.com

Hello Alpesh,

Thank you for the kind words! Our main goal is to help empower you and your team to manage your projects successfully, use your time more effectively, and better collaborate with your team no matter where in the world they are.

Ruth Viviana
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Good but could be better

Reviewed on 16/06/2017

Pros

Able to keep up with many project, does not affect if they are short or long projects, love the dashboards as well.

Cons

it does not allow real time interaction with the team members in a timeline. If you are making changes and then someone else is, everything might be lost. (has happened to me before, even today!). Also reports could be more dynamic.... and APIs as well, not allow to get custom fields unless it is a closed project.

Response from ProjectManager.com

Hi Ruth,

Thanks we love our dashboard as well! We always appreciate the feedback on some of our features.

Pedro
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Professional SaaS to manage projects

Reviewed on 19/06/2018

Good tool. Good evolution. Please, work in new APIs

Good tool. Good evolution. Please, work in new APIs

Pros

It's a good SaaS to manage projects and resources. It allow us to manage our whole portfolio and keep in track used resources.

Cons

It doesn't have custom reports. On the other hand, it doesn't have an API to obtain hours for each project in a simple way. I would like a simple API allow us to ask for project id, and return consolidate information like all kind of hours entered regarding this project Id.

Barb
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

I use PM.Com daily and more so for task management

Reviewed on 20/06/2017

Pros

Pretty easy to use and I appreciate the alerts that you can set up. I also like that you can make changes to due dates and tasks if needed.

Cons

The program isn't completely customizable, there are still some features that would work better if they could be more customized (ex. reporting, filters)

Response from ProjectManager.com

Hi Barb,

We're glad you enjoy our product! We continue to make more customizable features. Thank you for the feedback!

Jesus
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Real-time Project status identifier

Reviewed on 26/07/2018

Pros

The great thing with using ProjectManager.com is the real time dashboard that can be access with all members of the team project through online

Cons

As far as i use this product, only the internet connection affects it's functionality of sharing reports and status with the team, but as long as you have a good internet connection, it was really great

Kevin
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent tool for Project management

Reviewed on 21/06/2018

Great tool, fit for purpose and easy to use

Great tool, fit for purpose and easy to use

Pros

Able to edit and adjust plans easily. I can track time against actual effort and also get a report at the end of the project to display actual effort.

Cons

Can be slow on occasion especially in the workload section. Not easy to visualise the overall projects that employees are working on

Jodi
Overall rating
  • Industry: Insurance
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Fills the need.

Reviewed on 20/06/2018

Pros

We are using it for tracking resource time by effort. It is easy for people to use and we can get the reports we need from it.

Cons

There are a few quirks with removing people from projects so they can't enter more time and then they can't see the time they entered previously.

Mardy
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing Project Manager.com

Reviewed on 13/09/2018

Pros

Good for planning and scheduling of task. I can easily use this software very friendly to us even on the first timer.

Cons

A little bit pricey but very worth it and helpful to my organization. Easy to manage the functions. The features is good but need to improve.

Steve
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 06/12/2016

ProjectManager.com is a SaaS-based tool for project management. Its easy to use layout and extended...

ProjectManager.com is a SaaS-based tool for project management. Its easy to use layout and extended functionality gives you many tools to meet your needs while being easy to use. I would recommend it to anyone who needed a fully functional and easy to use project management solution.

Pros

Easy to use and has a wealth of functionality

Cons

None

Response from ProjectManager.com

Hello Steve,

Thank you for the review and for the recommendation! We have more software updates planned for 2017 to make it even more powerful and easy to use.

Alan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

easy and practical tool

Reviewed on 13/09/2018

Pros

control of activities, better project management and control, workload visualization, activities and timesheet control

Cons

too much information on the screen harms new users and hinders the understanding....................

Noel
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Projectmanager is more expensive than most, double check the pricing.

Reviewed on 22/09/2018

Projectmanager is more expensive and has fewer features than many of the programs we tried, it is...

Projectmanager is more expensive and has fewer features than many of the programs we tried, it is four times more expensive than our current software and was missing some features that we now get on our current program.

Pros

Good data entry, good and clear reports, timesheets were easy to fill and adding new projects or importing was very fast and easy

Cons

Cost for us was the main con, with most of these products on the market having a similar cost, projectmanager was about four times more expensive but it is not clear for the pricing page that this is the case.