GoodHire
About GoodHire
GoodHire is an employment background checking app. It verifies candidate details such as Social Security Number, names, aliases, and previous addresses, as well as education, professional licenses, motor vehicle records, and previous employment. GoodHire also searches National Criminal Databases, Sex Offender Lists, Civil Court Records and Domestic and Global Watch Lists.
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Reviews
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- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for what I need it for
Reviewed on 12/04/2019
Pros
The price was great, it works for what I need to use it for, easy to use. My clients and I use this software together to look up their background.
Cons
No cons that I know of, I have very much enjoyed this software because it is so easy to use
- Industry: Museums & Institutions
- Company size: 2–10 Employees
- Used for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Bland Reports
Reviewed on 09/08/2019
GoodHire did exactly as we asked and has worked well for us for non-management or non-financial...
GoodHire did exactly as we asked and has worked well for us for non-management or non-financial staff background reviews. When and if I require a background check for management and/or especially sensitive staff positions, I will need to review whether GoodHire can provide sufficient information.
Pros
That we did not need staff time or expertise to check the myriad sources for work history, educational history, or potential offenses.
Cons
The reports had essentially no "personal" flavor to them. We had a bad experience with one candidate who jumped through all the GoodHire hoops, and whose reports were squeaky clean, but whose background had events and experiences that we needed to know in advance. GoodHire needs to have additional levels of social media and legal search capability.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
User friendly - but terrible TAT
Reviewed on 05/12/2019
Pros
I liked the platform and how easy it was to run a background check. Very user friendly.
Cons
TERRIBLE turnaround time. Reports take far too long to come back which would result in me losing candidates.
Response from GoodHire
Of course we're disappointed that you were less than satisfied with our background check turnaround times. In an effort to respond to your review, we've looked into your account and see that one of our customer support agents reached out to you directly and discussed this particular issue. Background checks play an important role in the hiring process, and we understand your frustration when issues arise -- we hope you're willing to give us another try.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simplified Our Background Check Process
Reviewed on 22/08/2019
So far we have had a great experience with GoodHire. That fact that it integrates with our...
So far we have had a great experience with GoodHire. That fact that it integrates with our applicant tracking system, Greenhouse, has made requesting and keeping track of background checks much easier.
Pros
Integration with Greenhouse/ease of use and ability to select add on check options if needed.
Cons
Was a small challenge to set up and integrate with Greenhouse initially.
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good hire
Reviewed on 29/07/2021
Pros
Some pros about this app that I enjoy is the candidates being able to fill in their own information. Saves a bunch of time on our end. Also this is a very easy app to use and understand
Cons
Not being able to run background checks without a social security number and the time it takes to complete the background check
Response from GoodHire
Christine,
Thank you for your review, and for the positive feedback about your experience using GoodHire!
With regard to your comments about candidates' Social Security numbers (SSNs), an SSN is required because it helps us ensure that we return accurate information about the right person.
I'd also like to add that 85% of GoodHire's background checks are completed in less than one minute. Some results may take longer, particularly county checks since not all counties have digitized records. Rest assured that we are taking all necessary steps to deliver the most accurate results.
Again, thanks for sharing your feedback, and thank you for being a GoodHire customer!
Mike Grossman, CEO, GoodHire
GoodHire FAQs
Below are some frequently asked questions for GoodHire.Q. What type of pricing plans does GoodHire offer?
GoodHire offers the following pricing plans:
- Starting from: USD 29.99
- Free Trial: Not Available
BASIC: $29.99 STANDARD: $54.99 PREMIUM: $79.99: PER REPORT
Q. Who are the typical users of GoodHire?
GoodHire has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does GoodHire support?
GoodHire supports the following languages:
English
Q. Does GoodHire support mobile devices?
GoodHire supports the following devices:
Q. What other apps does GoodHire integrate with?
GoodHire integrates with the following applications:
ADP Workforce Now, BambooHR, Breezy, Greenhouse, JazzHR, Jobvite, Lever, LinkedIn for Business, Paycor, Rippling, SmartRecruiters, TriNet Hire, UKG Pro, iCIMS Talent Cloud
Q. What level of support does GoodHire offer?
GoodHire offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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