GoodHire Reviews

The price was great, it works for what I need to use it for, easy to use. My clients and I use this software together to look up their background.

No cons that I know of, I have very much enjoyed this software because it is so easy to use

I liked the platform and how easy it was to run a background check. Very user friendly.

TERRIBLE turnaround time. Reports take far too long to come back which would result in me losing candidates.

Some pros about this app that I enjoy is the candidates being able to fill in their own information. Saves a bunch of time on our end. Also this is a very easy app to use and understand

Not being able to run background checks without a social security number and the time it takes to complete the background check

The ease and functionality of the platform make this tool very efficient for our use.

I wish I didnt have to click into the platform to get the information that was provided in an email. Outside of that, no other complaints

This software has been in use at my company as part of the hiring process before I was hired in 2015, and we continue to use it because it is a very user friendly and informative website, and fairly priced.

I do not have any direct experience in using any competitive software to make that type of comparison, nor have I felt compelled to suggest to our company management to look at other products. We have a high degree of confidence in this software.

What I like about the software is that in a matter of moments you have results. No waiting around. It is fast and easy to use.

Sometimes a crime/conviction is not listed because the agency does not participate with online reporting - NOT really about the software though is it?

So easy, accurate and quick.
My initial call with Goodhire was phenomenal. Within about 30 minutes we were all set up with a profile that works well for us. Top notch sales person! Fast and efficient - just how I like it!

I wish you could enter the candidate information first THEN they print the invoice. It would be nice to see the candidates name on the invoice to help approve invoice at the end of the month.

Also, I wish I could cancel a background check request without having to call in. Mistakes or changes are made and I'd like to be able to adjust the b/g check on my own. Quite frustrating.

We like all of the information that the background checks provide us with. It allows us to make sure we are hiring reputable employees and meeting our client requirements.

I like that GoodHire seems to be aware that background checks have historically been used as a form of institutional racism.

It's sometimes hard to find old invoices/receipts for background checks I've purchased.

I find that the features in this software are self explanatory and easy to use

Not found anything that would be least liked about the software

The simplicty and ease of running the check makes this, hands down, the best service we've encountered. Not only is it easy to run the check but I can see the status of all those pending and if there are alerts going through that process is equally as easy. It is very user friendly.

When manually entering the email address, it would refuse to accept it the first time. This happened quite a bit.

i do not use it too often but, when i need to for my employees it is easy to use and get quick turnaround.

there is nothing wrong or difficult with it. i like using good hire for my business when i need to.

Literally one-stop-shopping for background checking. I own a small, growing business and want to minimize on-boarding costs while obtaining complete and accurate background information. GoodHire fits the bill on both points, plus the turn around for standard background check is very prompt. I have not use the drug screening option, but with my existing experience with the service I would not hesitate to add that to an order if need be. I have purchase 2 background checks at GoodHire and plan on using them further for my hiring needs.

When selecting the type of background search and applicable add-ons, it would be helpful for people like me who aren't overly familiar with the types of searches to have a brief explaination as to what information each one entails. (For instance, what would be the benefit of running a candidate in a National database as opposed to only local? What type of information is available in one or the other?)

The complete series of checks and tests that are available.

Since we work and serve in a global economy and we trust GoodHire for the quality work and ease of use it would a great asset to our organization if we could also use more international background checks through their platform.

The program is easy to use, the information is thorough and the response is quick.

No cons that I can think of, I think that a good product has been built.

Ease of use is the most liked feature of this software. There is also a quick, usually one day turnaround time for delivery.

The 2 pay structure options were not explained in full detail to me by [SENSITIVE CONTENT HIDDEN]. In fact, she left out that I could either pay a $300 fee and then they collect from candidates or I get billed and pay monthly for candidates. I didn’t know until I received the first invoice. So, when [SENSITIVE CONTENT HIDDEN] messaged me about the service and I sent him the email thread and said I was disappointed, nobody from the company has ever said anything else to me.

I love how easy this software is to use. We are doing background checks weekly and the ease of it makes all the difference. It's also super user friendly when it comes to viewing the reports.

It isn't designed for volunteers as much as it is for employees and that confuses our volunteers sometimes.

I like the ease of use, but I found that when an alert comes back, giving the potential employee a chance to provide an explanation of the occurrence is a great feature.

There is nothing I have found that I do not like about this software.

This program is super easy to use and can be accessed anywhere. It's very customizable and has great, useful features.

I wish you could run more background checks in a certain amount of time but it's understandable that the system has a tight security on that feature.

This software is easy to set up and easy to use!

I have nothing bad to say about this product. We get accurate, quick results.

Ease of use along with pre-packaged options.

Took a while to navigate, otherwise no issues.