Sana Commerce
About Sana Commerce
Sana Commerce is an ERP-integrated e-commerce platform for companies that run their business using Microsoft Dynamics or SAP ERP systems. Our real-time integration eliminates system siloes and data inaccuracies caused by mainstream e-commerce solutions. This results in increased efficiency, higher online revenue, and an easily navigable web store that turns visitors into repeat customers.
Key benefits of Sana Commerce
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- Industry: Biotechnology
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent product
Reviewed on 11/12/2019
Good support, stable product which meets the demands of our customers. The customer succes formula...
Good support, stable product which meets the demands of our customers. The customer succes formula really pays off and keeps us focussed on improvements of the product after live.
Pros
Clear design, no frills and easy to use. Customers are really satisfied by this.
Cons
Business rules that require customization cause more isssues and costs than desired.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Derek Morman Sana Review
Reviewed on 31/05/2022
From getting trained in Sana University to running a live webstore with multiple customers using...
From getting trained in Sana University to running a live webstore with multiple customers using it, I've very much enjoyed working in Sana admin (building webpages) and working with the people at Sana. Its been a great experience so far.
Pros
I like the flexibility of the content management admin, being able to edit/create things on the page or in the admin panel. It makes building a web store very easy.
Cons
Honestly the only thing I can really think of that would be nice is making pictures easier to get uploaded to items. It can be time consuming getting all the file names changed to the correct format.
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Support Team at SANA E-Commerce
Reviewed on 05/02/2021
Pros
We really like working with [SENSITIVE CONTENT HIDDEN] on support, his expert knowledge of the platform has helped us use SANA to its full capabilities. Also having SANA University is a wonderful resource for boosting knowledge of the platform.
Cons
Sometimes the flexipage feature can be confusing.
Response from Sana Commerce
Hi Tamara,
Thank you so much for your review. We are happy to contribute to your e-commerce journey. Please let us know if we can help you with any Sana functionalities. So you can get the most out of your Sana web store.
- Industry: Business Supplies & Equipment
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sana Commerce - Ecommerce for B2B and B2C
Reviewed on 28/03/2022
Pros
In our experience, Sana works best. Sana has really worked well for us. We hardly have any errors that needs to be debugged. Our IT department is not wasting resources doing maintenance of the platform.
Due to the ERP integration we almost never experience any orders errors. We can focus fully on making the customers happy and optimizing the web store.
Sana always make suggestions that work best for our customers. They are always able to come up with a solution that helps us out. For example on-site search is really working well for us based on improvements Sana Commerce did, customers that search are converting at 13% compared to customers that do not search converting at 1-2%
Cons
When we initially started with Sana, there is an expense to set it all up and IT gets involved, but Sana makes it all easy after that.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The perfect solution for our business
Reviewed on 26/05/2021
As mentioned before, we are very satisfied with SANA commerce. Within a few years, this software...
As mentioned before, we are very satisfied with SANA commerce. Within a few years, this software has ensured that our online order processing has gone from 0% to 50% of our total order processing.
Pros
After using this software for over 5 years we decided to upgrade to the latest version of SANA. This new version offers new capabilities which perfectly match today's web shop requirements and our E-business model.
The software fits seamlessly with our business processes and our wishes with regards to our sales techniques and (E) marketing strategy.
We’re currently in the middle of the new implementation which all as goes according to plan.
The software connects seamlessly with our Dynamix AX ERP system, and gives us the opportunity to extend our product range with ease, and with it also the opportunity to expand our business as well.
The software offers many possibilities and is also very easy to use.
A big advantage is that SANA continues to develop and thus meets today's E-commerce needs.
Most importantly, SANA has a solution for every problem.
This gives us a very pleasant feeling.
Cons
After using this software for over 5 years we never encountered any serious issues. Most of the minor issues we encountered where directly resolved by SANA.
Naturally, the E-commerce landscape has changed over the past years, with the demand for new innovative solutions increasing.
But SANA naturally responds to this by offering these new technologies in the form of upgrades.
Response from Sana Commerce
Hi Edwin,
Thank you for taking the time to leave a review! I'm glad to hear that our latest version, Sana Commerce Cloud, fits your evolving business needs. It was created with all the reasons you listed in mind: to perfectly match your customers' needs for a more modern shopping experience and better fit our customers' business processes. I'm happy to hear that your migration is going smoothly! We value your feedback and hope to keep working together on the future of your web store.
Best regards,
Michiel Schipperus, CEO of Sana Commerce
Sana Commerce FAQs
Below are some frequently asked questions for Sana Commerce.Q. What type of pricing plans does Sana Commerce offer?
Sana Commerce offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Whether you are a first-time e-commerce user or have implemented your current solution for years, Sana Commerce has a plan for you to grow and evolve alongside your business and customer needs.
Q. Who are the typical users of Sana Commerce?
Sana Commerce has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Sana Commerce support?
Sana Commerce supports the following languages:
Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
Q. Does Sana Commerce support mobile devices?
Sana Commerce supports the following devices:
iPad (Mobile)
Q. What other apps does Sana Commerce integrate with?
Sana Commerce integrates with the following applications:
Copernica, Dynamics 365, Dynamics 365 Business Central, Mailchimp, PayFabric, PayPal, SAP Business One, SAP HANA Cloud, Worldpay for Enterprise, authorize.net
Q. What level of support does Sana Commerce offer?
Sana Commerce offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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