About Miva
Miva offers a flexible and adaptable ecommerce platform that evolves with your business, delivering increased revenue, conversion rates, and average order value, with lower overhead costs.
Combining SaaS stability with open source possibilities, Miva helps merchants in all industries grow and succeed without ever worrying if their store can handle it. Built for serious sellers and ambitious growth goals, the Miva platform delivers unmatched security, stability and scalability.
Key benefits of Miva
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great!!
Reviewed on 26/10/2017
Pros
Works good, looks good and easy to use. I am not a computer wizard but I can use this program with out a lot of assistance, and when I do need assistance Miva provides it quickly.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great dealing with a professional Miva Support. Answered and resolved my concerns.
Reviewed on 26/06/2017
It suits my needs at the current time.
It suits my needs at the current time.
Pros
User friendly. I like the fact that support is patient and understanding and walks me through the process.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Miva Merchant's new pricing model will be their demise.
Reviewed on 03/12/2015
Miva recently changed their pricing model which is now based off gross sales. This is an awful way...
Miva recently changed their pricing model which is now based off gross sales. This is an awful way to do it, since all company's margins are different. Some might have a 50% margin while others may have 5% or 10%. Plans range from $79.99 a month (for up to $100,000 gross sales a year) to $1500 a month (for $1,000,000 gross sales a year). This is really bad and expensive. Our company grosses a little over a million, but our profit margin is just over 10%. That means we are making 100k in profit (before overhead and other costs) and paying Miva 18k of it. How terrible is that? If we stayed with Miva we would most likely lose money overall after all the bills are paid. We will be leaving Miva and suggest others do as well.
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Review Source
Overall rating
- Ease of Use
- Customer Support
The Tech Support Couldn't Have Been Better! Amazing!
Reviewed on 02/11/2015
For a couple of months our site was considerably over it's disk space allotment as we did an...
For a couple of months our site was considerably over it's disk space allotment as we did an upgrade and back-ups were saved. Saturday night I went through the site eliminating "things" I thought weren't needed. I thought the "miracles_mm5" database had to do with an old Joomla version and I deleted it! I forgot that the MIVA store also used a .sql database. Silly me! Sunday night I went to log into the store to find ... NO STORE! I saw the error message that the "miracles_mm5" database couldn't be found and I immediately knew what I had done. The anxiety I felt was intense! I called support at about 6:30 p.m. Pacific on a Sunday evening. Nick answered right away. He was very reassuring and I wanted lots of reassurance. He reminded me of daily back-up that went back for weeks, He said he had to call the Florida tech but that this was "site down" and MIVA would get on it right away. He said, most likely it would be restored from a back up within an hour. ~48 minutes later I received an email saying that the store was restored. I checked and there it was. I realize that this was about 10:30 p.m. on a Sunday evening in Florida. That is pretty impressive tech service! How could that get any better?
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fast and fabulous!
Reviewed on 02/08/2016
Quick and easy. My problem was solved and I was able to take care of my customer quickly. That is...
Quick and easy. My problem was solved and I was able to take care of my customer quickly. That is important.
Miva FAQs
Below are some frequently asked questions for Miva.Q. What type of pricing plans does Miva offer?
Miva offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Miva employs a revenue-based pricing model, which ensures that merchants are only paying for what powers their success. The Miva platform is best suited to growing mid-size and enterprise merchants that have complex business needs and are making (or planning to make) $1 million or more in annual online revenue. Contact Miva to receive a custom quote.
Q. Who are the typical users of Miva?
Miva has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Miva support?
Miva supports the following languages:
English
Q. Does Miva support mobile devices?
Miva supports the following devices:
Q. What other apps does Miva integrate with?
Miva integrates with the following applications:
AdRoll, Affirm, Algolia, Amobee, Aptos Retail Merchandising, Avalara, Avectous, Braintree, Celigo Integrator.io, Cloudflare, ConvertCart, Easyship, FedEx Ship Manager, FeedbackWhiz, Flxpoint, Formilla.com, Freestyle Solutions, Google Analytics 360, Infor Cloud ERP, Klaviyo, Klevu, Kount, Kustomer, LiveChat, LiveHelpNow, Mailchimp, Narvar, NetSuite, OneTrust, Ordoro, PayPal, Payability, PowerReviews, PushNami, QuickBooks Online Advanced, Rithum, SafeOpt, Salesforce Platform, Sendlane, ShipBob, ShipRush, ShipStation, ShipWise, ShipWorks, Shipwire, Sifted Logistics Intelligence (LI), Signifyd, SkuVault Core, Stamps.com, TaxJar, Trustpilot, WordPress, Yotpo, ZONOS, Zendesk Suite, Zentail, Zinrelo, accessiBe, authorize.net, cybersource
Q. What level of support does Miva offer?
Miva offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
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