ChurchTrac

ChurchTrac is obviously designed to assist larger congregations, but it is incredibly versatile for our small church. We were driven to find a database program by our need for accounting and budgeting software. Even if that was all ChurchTrac provided, it would be worth the cost for our little congregation. But the member management platform, the event and scheduling features, the calendaring options, and the Connect app have absolutely blown us away! It is SO intuitive, so easy to use, with a very reasonable investment of time. I've seen other church database programs that are five or six times as expensive (or more!) as ChurchTrac with less features and a much steeper learning curve. The introductory instruction and on-boarding tools are thorough and easily navigable. They offer free import of previous data which is just astonishingly generous. Their free introductory webinar is very, very helpful. I had been using the program for a month and still learned a lot. And the customer support is just incredible. Their help topics are vast and diverse and the team responds almost immediately to other questions not covered in the help topic library. I've no sense that they've prioritized other users with larger accounts over me, either. Every communication has been warm, personal, timely, and has resolved any issue I've had.

I wish I could more easily use the Worship Planning tools as a small, mainline church with a traditional hymnal. It's not a big deal, because, as I said elsewhere, we purchased this program for the accounting and budgeting program. But I do sort of wistfully wish I could use it, too.

I would like to use some of the communication tools with ChurchTrac without it costing us more. We have 25 average attendance on Sunday and with 30 giving units and an electronic newsletter with 72 contacts on Mailchimp. Using that integration would bump our "people count" up to right near the 125 mark which means we would pay more. And right now, every penny is precious, and we need that buffer to communicate with potential attendees. So - there's a bit of a learning curve there that I've not yet conquered.

Also - and this is not a con- but a potential future offering - lots of pastors have to save receipts, track mileage, create expense reports, etc. THAT added to ChurchTrac would be a HUGE gift to me.

I love the affordability and the ease of use! It is packed with features that make it an incredible value. We are a small church that averages 40-50 in attendance and as the pastor, using ChurchTrac for keeping up with everything from the member roll, attendance, contributions, accounting, text announcements, worship planning, and integrated website option, it’s like having a secretary to help keep up with all the vital church info!

I don’t really have a con, honestly. Only thing I would say is a con is that I would like to pull up an attendance report for an individual for the whole year instead of the whole church for the past 26 weeks. ChurchTrac may be able to do it and I just haven’t figured it out yet! LOL

I can pull and print reports of the information I put in.

I liked the previous package better -- it was user friendly. This package is not easily walked thru to pull reports and input the information as the previous package. Someone has changed my login and password - there is not a way to speak with anyone for help! The steps provided did not work. I have been locked out all week and now starting another week. I am disgusted!