Donately
About Donately
Donately is a online, mobile-optimized fundraising platform designed for nonprofits, organizations and individuals who want to raise money for their chosen cause. Via a simple, easy-to-use interface and the provision of customizable campaign pages & donation forms, Donately facilitates fundraising by streamlining the donation process for donors. The solution was built to be simple not only for donors, but for fundraising teams who don't have a developer on staff. It can still however, scale infinitely thanks to an open API.
Donately fundraising pages are fully customizable and link directly to the fundraiser's website, making donors think that they never left. Customized donation forms can be quickly and easily embedded into an existing website, again with out the need for a developer. Customizable reports provide fundraisers with insight on their campaigns, fundraising metrics and donor habits.
Donation receipts are sent to donors automatically via email and can also be customized or hooked with an existing CMS for a more custom look. Donors can manage their donations, receipts, and more via Donately's donor dashboard.
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- Industry: Education Management
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
A great platform for managing donations for your business.
Reviewed on 30/09/2018
Pros
It is very easy to use and to share donations so people learn about your campaign.
Cons
It can sometimes be more limited than other donation platforms.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great product for NPO Peer to Peer fundraising use.
Reviewed on 24/07/2022
Donately allowed USARC to quickly stand up a peer to peer fundraising campaign when our old...
Donately allowed USARC to quickly stand up a peer to peer fundraising campaign when our old platform was retired.
Pros
ease of setting up account, campaigns and peer to peer fundraisers.
Cons
We wish there was greater ability to control features, like to turn off the Donate button on the events' landing page.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
It's fine
Reviewed on 09/03/2020
Pros
It takes the money. It maintains decent records. It hasn't been hacked.
Cons
The fees are a little higher than some comparable products and we use them when we can.
Response from Donately
Hi, Matthew.
Thank you for taking the time to leave us this review. We take pride in our product and are disappointed that we haven't met all your needs. I will be reaching out directly to see what we can do to improve your experience with Donately.
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Perfect for small NGOs
Reviewed on 31/10/2016
We've been using Donate.ly for several years now. The 2 major things I like about it are:
1. You...
We've been using Donate.ly for several years now. The 2 major things I like about it are:
1. You pay per donation processing fees, which are reasonable. There is no monthly fee. This makes it possible for small NGOs to accept online donations without it costing us an arm and a leg up front.
2. You can easily embed the donation form into your own website. This allows you to keep the brand of your organization and legitimizes your group because you don't send folks to PayPal or Network for Good or some other third party processor.
Other than that the service is ok. I think they are updating some of their online donation tracking tools, automating some email responses, and such, but it isn't the most advanced in those features if that's what you're looking for. For instance, there is no way to automate a message to donors if their donation doesn't go through and they need to update their credit card. The donation email confirmation options are also pretty limited but we've managed to make the confirmation email look ok and work for our purposes.
We use Zapier to help us track donations into Google Spreadsheets. We don't use the Fundraising pages really, but those are options and they do have peer to peer functionality.
Ultimately, the service is perfect for us. It accepts donations on our website and doesn't have a monthly fee. And the customer service is amazing. I've worked personally with them a few times and they are always so personable and helpful, available via chat right through their site. Definitely recommend.
Pros
Price and ability to embed on my site.
Cons
Limited donation tracking and donor outreach tools.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Donor Management
Reviewed on 12/07/2022
Donately makes it easy for us to import our transactions into QuickBooks and manage payments...
Donately makes it easy for us to import our transactions into QuickBooks and manage payments received.
Pros
Donately allows our organization to track donors and helps us during the year end process for receipts.
Cons
There are no features that I feel are missing or could be improved.
Donately FAQs
Below are some frequently asked questions for Donately.Q. What type of pricing plans does Donately offer?
Donately offers the following pricing plans:
- Starting from: USD 49.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Platform fees start at 4% with multiple tiers available that scale with your organization!
Q. Who are the typical users of Donately?
Donately has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Donately support?
Donately supports the following languages:
English
Q. Does Donately support mobile devices?
Donately supports the following devices:
Q. What other apps does Donately integrate with?
Donately integrates with the following applications:
Zapier
Q. What level of support does Donately offer?
Donately offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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