About Qgiv
Qgiv is a digital fundraising platform that manages events, tracks donations, and builds custom forms for donation outreach that can be delivered via email or SMS messages. The software helps nonprofits, education centers, healthcare services, political organizations, and more engage donors through peer-to-peer fundraising and custom donation forms. Qgiv provides recurring donations and receipt management, which allows donors to track their donations and organizations to report their funds.
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Reviews
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- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very Good Beginner Nonprofit Fundraising Software
Reviewed on 01/08/2022
Pros
I have stuck with Qgiv for years because of its ease of use and easy to navigate UI. I can get in and out, make quick changes and never am hit with anything unexpected or updates that scramble by ability to navigate to where I need to go. Qgiv has very good customer service. You will speak to real people. They do a good job of not being annoying when they trying to upsell but do it in a helpful way. For example, they will educate you on text-to-give offerings and look for ways it can help add value but without pushing it on you. One cool thing I'll add and recommend that Qgiv added in the last few years has been the ability of donors to cover transaction fees which has been a nice little boost to our average gift.
Cons
This isn't the best software for a seasoned pro. Don't go in looking to organize donor and transaction data in lots of different ways. The dashboard reporting won't give you much more than how much you raised in the current month, but if that's all you need, Qgiv is a good choice.
Response from Qgiv
Thank you so much for taking the time to leave a review. We value your feedback and are glad to hear that you feel supported by the Customer Experience Team and that you've enjoyed the GiftAssist feature! We recently launched new dashboard and reporting capabilities within Qgiv and would love the opportunity to chat with you more about these new features and the data you are looking for. Send us a quick message at [email protected]. We look forward to hearing from you and thanks for trusting us with your fundraising needs!
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Complex data tracking
Reviewed on 20/09/2021
We've really appreciated the details we can pull from QGiv, and feel like it has given us a better...
We've really appreciated the details we can pull from QGiv, and feel like it has given us a better handle on our fundraising efforts.
Pros
We capture a lot of unusual data at some of our events, and QGiv lets us build custom fields to track those answers.
Cons
Sometimes it can be hard to figure out what type of fundraiser you need to set up and where to start from. Once you get started, it's easy, though.
Response from Qgiv
Thanks so much for your review, Amanda! We're happy to hear that you find the custom fields on Qgiv forms easy to use and helpful!
If you ever have feedback on what we could do better, please let us know at [email protected]!
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Qgiv put our annual fundraiser at risk
Reviewed on 02/10/2024
We hold an annual fundraising event that includes both a silent and live auction. The event has...
We hold an annual fundraising event that includes both a silent and live auction. The event has close to 400 registrants and and 350 attendees, bringing in $125,000, of which only 3% are ticket sales (which is only available in advance of the event). The glitches mentioned above, as well as more not described, resulted in long lines, lost bids, upset attendees, and frustrated staff. And, because they do not have any support available outside of business hours Monday through Friday, we had no way of helping people or resolving the issues.
Pros
The price was good for our budget in the past.
Cons
No customer support during the event.
Being required to purchase their credit card readers at $100 each and then they were not reliable.
Staff being kicked out of the program during check-in/check-out.
The app did not function well.
Response from Qgiv
Thank you for taking the time to leave a review and share your feedback. We sincerely apologize for the negative impact this experience had on your event. We value the opportunity we had to work with you directly after your event in May, including offering a refund and involving our developers to ensure our system acted as it should. Your feedback has been documented, and if you have any further concerns, please don’t hesitate to reach out to [email protected].
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Ease of Use
Reviewed on 12/05/2020
Pros
I love the easiness of the ability to get someone from your customer service to help me when I’m having trouble. Your team has been so helpful!
Cons
The cost is expensive per month for our non profit as I understand things are expensive but every penny we spend is a penny we lose.
Response from Qgiv
Hi Michelle! Thanks so much for your review! We love that your registrants found it so easy to sign up for events! We've got some exciting changes on the horizon we think you'll love.
We're sorry to hear that pricing is a pain point for you. We make every effort to be transparent, fair, and flexible in our pricing structure. If you have any feedback on what could make the system more valuable to you, we'd love to hear about it! Send us an email at [email protected] and we'll talk through it.
- Industry: Individual & Family Services
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Qgiv - the best at peer-to-peer events
Reviewed on 12/10/2021
Qgiv provided a great experience for our fall walk.
Qgiv provided a great experience for our fall walk.
Pros
So easy to set up and integrate with our CRM. Also, love the registration process for our participants - easy to navigate.
Cons
Check -in process for in-person, day of events. This software is clearly geared towards online participate/online events. Tracking actual event attendees must be done manually.
Response from Qgiv
Thanks so much for your review, Sarah! We're happy you and your participants had such a great experience with the software during your walk!
If you ever have feedback on what we could do better, please let us know at [email protected]!
Qgiv FAQs
Below are some frequently asked questions for Qgiv.Q. What type of pricing plans does Qgiv offer?
Qgiv offers the following pricing plans:
- Starting from: USD 1.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Starter - $0/mo Giving Essentials - $25/mo or $60/qtr Text Fundraising - $159/mo or $387/qtr Peer-to-Peer - $259/mo or $687/qtr Auctions - $259/mo or $687/qtr Impact - Custom
Q. Who are the typical users of Qgiv?
Qgiv has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Qgiv support?
Qgiv supports the following languages:
English
Q. Does Qgiv support mobile devices?
Qgiv supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Qgiv integrate with?
Qgiv integrates with the following applications:
Blackbaud Raiser's Edge NXT, Blackbaud eTapestry, Bloomerang, Bonterra Grants Management, Campaign Monitor by Marigold, DonorPerfect, Emma, FellowshipOne, Kindful, Klaviyo, Mailchimp, Neon, Salesforce Platform, Virtuous, Zapier
Q. What level of support does Qgiv offer?
Qgiv offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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